Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleDepends on the agent you talk to, the senior agent whom I believe is nice and helpful. She is thorough and professional. However, I have bad experience with the other agent. She can be sarcastic, not informative and negative( if she’s not like that to others then I would say racist) in a way that I would not rent my current property if I have other choice. I was so desperate for the property enough that I had to bear the humiliation. I need to call 3 times for the registration process. Needed to request for the viewing as she decided herself that I could not come for the viewing. Had the viewing with the previous tenant without the agents( the tenant wasn’t aware of the situation). Even though the advertisement says available now, they can’t give me the exact move in date so I need to arrange for the accommodation in the mean time. But overall, the process is fine.
Franky · 11 October 2023
★★★★★ 5/5
GoogleMaggie and her team are amazing and have been supportive with find and setting our international nurses into house within the area. The customer service has been excellent and had a smooth experience from the application form to moving in. Thanks for everything
Louise · 11 October 2022
★★★★★ 5/5
GoogleWe have rented a bungalow through Hornsby estate agents they have been brilliant from first applying to confirming we were successful the staff are very friendly and helpful.
I would highly recommend them
Jeffrey · 9 August 2025
★★★★★ 5/5
GoogleAbsolutely amazing team, very helpful and very easy to talk to, and will help you in every step needed. Highly highly recommend
Luke · 17 November 2025
★★★★★ 5/5
GoogleAmazing team and so informative. We spoke with tasha frequently and she kept us fully updated during the whole process. She was amazing. We now have our dream house and the whole team helped that become possible for us!!!
Shannon · 17 April 2025
★★★★★ 5/5
GoogleThank you very much Maggie and all team. Helped a lot. ❤️
Andresito · 17 November 2025
★★★★★ 5/5
GoogleBrilliant service. Couldn't do enough to help. Especially Cathryn who has been a pleasure in helping me find a house.
Rob · 17 April 2023
★★★★★ 5/5
Trustpilot5 star ladies
Holly and Cathryn went above and beyound nothing was too much and very very helpful
Lucas · 27 April 2023
★★★★★ 5/5
GoogleWe have been dealing with Hornsby for almost twenty years and they have earned our complete confidence as a result of their professional, thorough, efficient yet personal and friendly service. We have been involved in purchases, lettings and sales and much of this was done when we were living and working abroad. An excellent team, the trust we place in them has always been amply justified.
Duncan · 11 October 2021
★★★★★ 2/5
GoogleNeed to up their game and adhere to landlord and tenant legislation and agreements and maintain the properties they have on their books, advertise with current photographs. They should work with landlords to repair properties promptly, instead of lowering the tone of areas, leaving unkempt accomodation with broken gutters, fences, electrics, gates lack of internal and external refurbishment and high prices for hard working tenants.
Bevvers · 11 October 2020
★★★★★ 5/5
GoogleHornsby manage 2 of my rental properties. I feel my investments are in good hands and sleep easy knowing my tenants have been professionally vetted. I would always take guidence from Maggie as she has a wealth of experience and all the girls in the office are friendly and helpful.
Jason · 11 October 2021
★★★★★ 5/5
GoogleReally happy with my experience, have been dealing with Louise and she made the whole thing so effortless from start to finish and got everything sorted for me extremely quickly knowing my situation, would highly reccomend!
Ben · 11 October 2022
★★★★★ 1/5
GoogleVery bad landlords, dont fix anything straight away even when health and safety issues, have to argue and send multiple emails before they deal with the problem. The staff in the office are very rude and talk down to you constantly. Would not recommend
Rebecca · 11 October 2020
★★★★★ 5/5
GoogleI mostly had Louise deal with my application to finding a property and she was great along with everyone else who helped me through it. Very good and helpful staff! Thank you!
Matthew · 11 October 2021
★★★★★ 1/5
GoogleRang on many occasions requesting details and a viewing, either ignored or fobbed off and never called us back. I don’t advise using this agent if you want your property to sell.
Mrlj · 11 October 2020
★★★★★ 1/5
GoogleRating only, no written review.
Mariusz · 11 July 2026
★★★★★ 4/5
GoogleLike looking at what's available whenever we visit somewhere different.
Joy · 11 October 2021
★★★★★ 5/5
GoogleA must for your aisian ingredients and trinkets
Harriet · 24 October 2021
★★★★★ 5/5
GoogleA must for your aisian ingredients and trinkets
David · 11 October 2021
★★★★★ 1/5
GoogleWon't let us rent ANY properties because my partner is on disability
Jen · 25 October 2018
★★★★★ 2/5
GoogleVery old fashioned.Should use Rightmove and sell more houses.
Diane · 25 October 2019
★★★★★ 5/5
GoogleVery good
Glavan · 17 April 2024
★★★★★ 4/5
GoogleRating only, no written review.
Keith · 23 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
Shalu · 11 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
