Trusted Agent profile

Allen and Harris reviews

4.5

★★★★★ Excellent

70 reviews across 2 platforms

183 Kilmarnock Road, Glasgow, Scotland G41 3JE

Allen and Harris's Scotland office at 183 Kilmarnock Road is rated 4.5 out of 5 across 70 reviews on two platforms, including 69 Google reviews rated 4.6. The 1 Yell count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

69

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Scotland office, from every platform, shown as written. First names only.

5/5

Google

I recently worked with Caitlin Bell at Allen & Harris and was very impressed with the service she provided. Caitlin was professional, approachable, and negotiated diligently on my behalf to achieve a positive outcome. She kept me informed at every stage, responded quickly to my questions, and made what can often be a stressful experience feel straightforward. Her knowledge of the local property market and her friendly, reassuring manner gave me confidence from start to finish. I would happily recommend Caitlin to anyone looking for a reliable and supportive estate agent

Gumi · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for your kind words about Caitlin and our team at Allen & Harris. We strive to provide excellent service and it's great to hear we were able to make your experience stress-free. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I just bought my flat and I would like to highly recommend Allen’s and Harris. I really appreciate your help and support throughout the process. Specially thanks to Joe was my mortgage advisor and whole teams who made the process easier. They are very supportive and helpful. Many thanks again.

Nabina · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with Joe and our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Would highly recommend Allen and Harris ! Me and my partner just bought our first home all thanks to Joe it all went as smoothly as possible , Joe was so helpful throughout the full process.

Roselynn · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for your kind words and for choosing Allen and Harris for your first home purchase! We are thrilled that Joe was able to make the process smooth and easy for you. Congratulations on your new home. Best wishes, Lucy, Customer Feedback and Support Team.

3/5

Google

Allen and Harris Estate Agents Shawlands did achieve 10% more than I was expecting hence the three star ratings. However, I would not recommend the Connells group as they are a disgrace to the profession. They work from sales scripts and in two separate branches I withdrew my offers as all the agents do is keep you waiting for an answer even when you are promised a date they will get back to you. The expectation is that you will keep on increasing your offer. As for the mortgage advisor I walked away as I had to keep on chasing. The advisor run my figures through my current provider and said a lower figure to what my provider offered going direct. Even worse, when I went for my mortgage appointment I was kept waiting for 45 minutes as the agents were giving me the hard sell on a property that I had withdrawn my offer due to their sales tactics.

Andrew · 16 December 2025

Agent replied · 16 April 2026

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

Horrible company to work with ! Had bought a house from them, unfortunately my sale fell through, But still wanted to buy the property, asked for time to re-sell my property. I then discovered that they had re-marketed the property without telling me. After various calls was led believe if I sold my property I would get the property. Zero communication , felt all under and was led on !. Would recommend anyone to boycott Allen and Harris as they crooks. Recommend to watch bbc Panorama on estates agent as they feature.

Alan · 16 November 2025

Agent replied · 16 April 2026

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We sold our 3 bedroom flat in Shawlands in Oct 2024, and the service from Allan and Harris was very professional from the start. I have recommended them to a neighbour and would definitely use the same company again in future. Gary and Martin were our main contacts, very responsive and helpful throughout. Thanks to you both !!

Keith · 14 December 2024

Agent replied · 28 December 2024

Thank you for your 5* review and recommendation Keith. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Cannot thank Gary Lindsay and Martin Ward enough for their incredible support! I sold my home via Allen & Haris where initially I wanted my home valued and sooner than later I decided I would like to buy a new home based on how positive Martin had been when he first came to visit the property and provide other additional information! Shortly after, house was on the market and it’s fantastic to share my house was sold and a new one was bought within the space of 6/7 weeks! The entire experience was made so easy for me as Gary Lindsay did not fail to step back when things got uneasy for me. Buying and selling within a short space of time definitely had its ups and downs but the estate agent did not leave my side once and went out of their way to make this experience a great one! Huge thank you Gary & Martin. I am singing your praises night and day! Best branch with the best Team! Lots of love, Sadia

Sadia · 16 October 2023

Agent replied · 12 June 2024

Thank you for your terrific 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I just bought our first flat and would highly recommend Allen and Harris! Joe was our mortgage adviser and he was brilliant - was such a great help and made the process so much easier!

Caitlin · 24 July 2025

Agent replied · 11 August 2025

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently sold a flat with Allen and Harris. The whole team at the shawlands branch were great, in particular Gary who was extremely helpful throughout and always on hand when needed. He was quick to respond and assist through times of …

Jodi · 16 April 2025

Agent replied · 14 April 2025

Thank you for taking the time to leave us this tremendous 5* review Jodi. Kind regards, Lucy, Customer Relations.

5/5

Google

My partner and I had Joe Gibson as our mortgage advisor: throughout the process, Joe explained everything we needed to know, was supportive and was extremely quick to respond to our enquiries. He is very detail-oriented, professional and friendly and provided support beyond expectatons. I cannot recommend him enough.

Prarthna · 19 March 2026

Agent replied · 16 April 2026

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I was fortunate enough to have Caitlin as my estate agent recently and she is an absolute credit to Allen and Harris. She embodies great customer service, communication and professionalism and made a challenging time much easier. Thank you, Caitlin!

Teresa · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that Caitlin provided you with exceptional service during your recent experience with Allen and Harris. We truly appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Disappointing Experience of simply trying to get a home report (and possibly set up a viewing for a property if home report was to my liking) via both Rightmove/their own website/calling them about a place I was interested in for a fortnight and no reply Only time I got any expedited reply was when on one of the several requests i ticked the "yes I have a property to be valued option" and got prompt enough reply in regards to that, but as soon as I requested the home report again from that person as i would need somewhere to move to first, back to radio silence, finally get to speak to someone else today and no luck due to the property has an offer pretty much accepted, would have been nice to have that option myself

Stephen · 5 June 2024

Agent replied · 12 June 2024

Hi Stephen, we're sorry to hear about your disappointing experience trying to get a home report. We apologize for the lack of response and any inconvenience caused. If you need further assistance, please feel free to contact us at complianceresidential@sequencehome.co.uk Thank you for sharing your feedback. Kimd regards, Lucy, Customer Relations.

5/5

Google

My partner and I recently bought our first flat with Allen and Harris. As first time buyers we were very unsure of what to expect and the process but the team at Allen and Harris put our minds at ease and helped us every step of the way. …

Corran · 16 May 2025

Agent replied · 18 June 2025

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

The staff at Allen and Harris Paisley have been super in helping my daughter to buy her first property. Yvette's viewings have been both friendly and professional. We have especially appreciated her advice and following up our questions with the vendor. Kaye has worked hard in negotiations and Hassan has been a pleasure to meet too. Everyone has had time for us and made us feel valued as customers. I would definitely use their services again and have no hesitation in recommending them. Thank you all!PositiveResponsiveness, Quality, Professionalism

Debbie · 13 June 2022

5/5

Google

I phoned up Allen & Harris looking to book a viewing for one of their properties, and when I mentioned I would be buying in cash because I didn't think it likely I'd get a loan (I'm self-employed, and I'd been told as much for years), the …

Charlie · 16 April 2025

Agent replied · 18 June 2025

Thank you for your glowing 5* review and recommendation Charlie. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently sold a flat using Allen and Harris, Shawlands, and was extremely happy with the service. Martin Ward has a great deal of experience and knowledge of the local market, and during his initial visit, we set out clear goals and …

Ellyn · 16 April 2025

Agent replied · 28 December 2024

Thank you for your 5* review Ellyn. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

We recently used Joe as our mortgage advisor as first time buyers and we could not fault him - he was always on hand for our questions and helped us massively throughout the whole process! We would 100% recommended him.

Eve · 17 May 2025

Agent replied · 27 May 2025

Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The sale of our flat went very smoothly from start to finish. With Martin Ward’s experience & reassurance we felt confident that all would go well and indeed we were delighted with the eventual result. We found Shannon Docherty, as our …

Claire · 16 April 2025

Agent replied · 9 November 2024

Hi Claire, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More

5/5

Google

We used Joe Gibson as our mortgage adviser. He was great, he was accomodating with our availability, he talked us through the process and various options and kept an open line of communication throughout.

Samuel · 19 April 2025

Agent replied · 18 June 2025

Thank you for choosing Joe Gibson as your mortgage adviser! We are thrilled to hear that he provided exceptional service by being accommodating, informative, and maintaining open communication with you. We value your business and look forward to serving you again in the future! Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks very much to Joe Menzies and all the team at the Shawlands branch for the very very helpful and professional manner they handled our recent house move.Thanks to them a possible stressful and difficult move went very smoothly. We would/will highly recommend them to all.Thanks again Tommy and Sandra Fay ( aka Mrs Camphill)

Tommy · 14 March 2024

Agent replied · 12 June 2024

Many thanks Tommy Fay for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional, great communication and extremely efficient.

Richard · 16 November 2025

Agent replied · 16 April 2026

Thank you for your kind words! We strive to maintain a high level of professionalism, communication and efficiency for our clients. We appreciate your feedback! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service. Professional and friendly. Always keeps you up to date with every aspect of the sale of the flat. Dionne was very good with seeing through the sale of the flat and Martin was very clear with the initial explanation of the selling process. Will use again if I ever buy, sell or rent.PositiveResponsiveness, Quality, Professionalism, Value

Gail · 29 December 2021

5/5

Google

Excellent service. Professional and friendly. Always keeps you up to date with every aspect of the sale of the flat. Dionne was very good with seeing through the sale of the flat and Martin was very clear with the initial explanation of the selling process. Will use again if I ever buy, sell or rent.PositiveResponsiveness, Quality, Professionalism, Value

G · 24 August 2021

5/5

Google

I'm so glad I chose Allen & Harris Shawlands during my recent move. The team is highly professional, well organized and enthusiastic. As well as selling my flat within a week, they provided excellent advice throughout the buying and selling process. A special thanks to Kay for being so well organized, supportive and keeping me up-do-date. Highly recommended!PositiveProfessionalism

Garrey · 13 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Allen and Harris's Google reviews

Questions about Allen and Harris

How many reviews does Allen and Harris have?

Allen and Harris's Scotland office has 70 reviews across two platforms: 69 on Google, 1 on Yell (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Allen and Harris's rating?

Allen and Harris is rated 4.5 out of 5 across all 70 reviews, and 4.6 out of 5 on Google from 69 reviews, checked 9 October 2026.

Where is Allen and Harris's Scotland office?

Allen and Harris, 183 Kilmarnock Road, Glasgow, Scotland G41 3JE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.