Ellis Hay Scarborough reviews

★★★★★ 1/5

Google

Rental property we have rented for 9 month needed work for 8 of them Phil hay denied knowing of issues even tho he was the one that showed us the property and told us the issues would be fixed before we moved in.. with emails from him saying the problems have been fixed too. Renters beware Very unprofessional, ignore messages and deny knowing of problems in property. Had to contact home owner to get the ball rolling. Considering there the managing company I shouldn't of had to take that route. Repairs finally booked in to be done although Slates been missing off roof for 5 months now and they were notified on day it happened.. Still to this day after many an email we just get told they will sort it. Some repairs done photos added of repair work done nearly finished .. roof still not been touched (Still needs builder to come and fit the last skirting board to be finished) I took a week off for the work to be done but wasn't enough time for them to finish. Out of the 7 days I took off the builder came for 3 days in total even though we had it booked in for weeks.. not my fault it wasn't finished. He's wasn't supposed to paint and paper just to add. Clearly review has been seen and not liked as somehow there builder looked up Ellis hays reviews out of the blue and somehow found out my workplace and came into my work asked for me personally to a staff member just to stand there tuff trying to intimidate me over the review and pictures.

James · 6 May 2023

★★★★★ 5/5

Google

They were very accommodating and professional All good thanks Paul

Paul · 24 March 2022

★★★★★ 5/5

Google

An absolutely excellent firm of estate agents. We asked them to sell a family property and they did so with the utmost attention to detail and consummate professionalism. Speaking as a senior chartered surveyor who understands good practice, I have no hesitation in recommending this firm.

ROB · 24 March 2023

★★★★★ 5/5

Google

Nothing but praise for this great company. Always there when we need them and lovely to deal with. Not just an awesome company, but awesome people too 🖤 …

JM · 3 May 2024

★★★★★ 5/5

Google

We can't recommend Ellis Hay Estate Agents highly enough. Fast, efficient and friendly. Would definitly use them again.

Stephen · 4 November 2024

★★★★★ 5/5

Google

I was involved with Ellis Hay both as a flat tenant and a house purchaser. I found them to be very professional and friendly in their business operation and they reacted very quickly to repairs and queries. I would not hesitate to recommend them to anyone who is thinking of using their services.

Steve · 24 March 2022

★★★★★ 5/5

Google

Thanks for getting us our dream home. They even gave us a goodie bag so we could have a brew whilst moving. Nice gesture and much appreciated. Well recommended.

Jeremy · 24 March 2024

★★★★★ 5/5

Google

I have had the most amazing experience with Ellis Hay! They made the whole process of buying my first home both fast and smooth, massive thank you to all!

Caitlin · 24 March 2024

★★★★★ 5/5

Google

Great service from becky butler at Ellis hay , my boiler shut down ,so I rang under 1 hour ago . Well Kevin the gas plumber came within 40 mins ,got it working . Great service from ellis hay and Kevin. Thanku

Antony · 24 March 2023

★★★★★ 5/5

Google

Sold (completed) our house today to what has been a very demanding, problematic buyer which is being kind! Throughout the process Gary, Sam and Gemma have been great with assisting with communication between solicitors making life easier for us. Would choose this estate agent over any other in Scarborough.

David · 24 March 2022

★★★★★ 1/5

Google

Very disappointing block management service. We instructed Ellis Hay to take over our block management last October. We recieved a letter this week from Emma Williams terminating our block management with immediate effect with no notice and no explanation. I would not recommend this firm and deem this behaviour as most unprofessional.

Karl · 24 March 2020

★★★★★ 5/5

Google

Always a pleasure to deal with , friendly, helpful and always our go to estate agents.

Kathryn · 3 May 2024

★★★★★ 5/5

Google

The Ellis hay team were very helpful in guiding us through getting our new house. They helped answer lots of questions and made sure we was communicated with throughout.

Emily · 24 March 2023

★★★★★ 5/5

Facebook

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Aniekan · 28 November 2022

★★★★★ 5/5

Facebook

Sam and her team are awesome. Made a normally stressful event run smooth and easy! Five stars!

Matty · 14 February 2022

★★★★★ 5/5

Google

Great service, and very pleasant agents. We've been renting a flat for almost a year now and I can highly recommend this agency.

Mary · 24 March 2023

★★★★★ 5/5

Google

Professional, friendly and helpful.

Jenny · 24 March 2024

★★★★★ 5/5

Google

Friendly, helpful, knowledgeable, professional and punctual. Everything you want in an Estate Agent 😀 …

Alistair · 24 March 2023

★★★★★ 5/5

Google

First class service. Very professional and friendly. I would recommend Ellis Hay to everyone.

Les · 24 March 2023

★★★★★ 5/5

Google

Ellis hay team are so friendly hard working from day one when selling my house. great with giving feedback and information from viewings I would recommend them to anyone

Wayne · 24 March 2021

★★★★★ 1/5

Google

Lack of service lack of communication lack of knowledge lack of experience lack of let's just say lack of everything avoid this place at all costs trust me on this please

John · 24 March 2020

★★★★★ 1/5

Google

Incredibly poor service. They showed a flagrant disregard for anyone's time but their own on several occasions and their response was 'that's how it goes sometimes.' Avoid at all costs.

Kyle · 24 March 2020

★★★★★ 5/5

Google

Great company to deal with. Extremely helpful and professional.

Anthony · 24 March 2023

★★★★★ 1/5

Google

Avoid! avoid! avoid! Terable service they spend time talking amungst themselves rather than doing their job they supost to do their rude aragont and misrable

Lnga · 24 March 2020