5/5
Very pleased with the service provided. Flicks respond efficiently to requests, the staff are friendly & have an excellent knowledge of the local market
Agent replied · 6 July 2023
Thank you so much for your great review Rob!
Trusted Agent profile
★★★★★
181 reviews across 1 platform
Ashford House High Street, Saxmundham, IP17 1AB
Flick & Son's Saxmundham office at Ashford House High Street is rated 4.7 out of 5 across 181 reviews on 1 platform, including 181 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Flick & Son, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Saxmundham office, from every platform, shown as written. First names only.
5/5
Very pleased with the service provided. Flicks respond efficiently to requests, the staff are friendly & have an excellent knowledge of the local market
Thank you so much for your great review Rob!
5/5
As a buyer I received a very good service. Staff always polite and helpful.
Hi Maggie, thank you so much for the great feedback, we hope you're happy in your new home :) All the best, Flick & Son
1/5
Still waiting for them to call me back, have to constantly chase them for info, very slack
Hi Steven, thank you for your feedback. Could I ask which department you have been waiting for a call back from as we don't seem to have your details recorded in any of our branches? Please feel free to call any of our offices this morning and a member of staff will be more than happy to assist you.
1/5
Horrendous. Will try to charge you almost £300 for "cleaning" when you leave a house empty and cleaner than it was when you moved in. Not to mention moving into a jungle of a back garden because "the previous tenants were friends with the boss"
5/5
Staffs are friendly and ready to help,efficient and clear communication.
Thanks for the great review! All the best, Flick & Son
5/5
Very helpful in moving to my new abode in saxmundham.
Thanks for the lovely feedback. All the best, Flick & Son
5/5
Great experience with flicks and son! Would 100% recommend.
Thank you for the great feedback Madison! All the best, Flick & Son
5/5
Extremely professional service from a friendly and efficient team. Would definitely recommend if you are planning to let - they made the whole process as painless as possible.
Hi Andrew, thank you for the 5* review and recommendation! We are pleased you received great service from the team here. All the best - Flick & Son
5/5
Extremely professional service from a friendly and efficient team. Would definitely recommend if you are planning to let - they made the whole process as painless as possible.
Hi Andrew, thank you for the 5* review and recommendation! We are pleased you received great service from the team here. All the best - Flick & Son
5/5
Excellent service. Great communication keeping us up to date. Very professional.
Hi Mavis, thanks so much for your great feedback! All the best, Flick & Son :)
5/5
Very good and pleased with how things were handled, a professional and friendly service
Hi Marion, thanks so much for the lovely feedback. We're so glad the sales team have been able to assist you with your property needs! All the best, Flick & Son
5/5
Excellent service. Professional, kind staff that are always so helpful. Recommended.PositiveResponsiveness, Professionalism
Thank you so much for the great feedback Helen. All the best, Flick & Son
5/5
Flick & Son have acted as my letting agent for the last 15 years and have always provided a friendly, first class service
Hi James, thank you for your great review! We're really pleased that you've stuck with us for 15 years and are happy with the services received! All the best - Flick & Son
5/5
Very helpful. Very friendly. Top people.
Thanks for the great review Shaun :) All the best, Flick & Son
1/5
Still waiting for them to call me back, have to constantly chase them for info, very slack
Hi Steven, thank you for your feedback. Could I ask which department you have been waiting for a call back from as we don't seem to have your details recorded in any of our branches? Please feel free to call any of our offices this morning and a member of staff will be more than happy to assist you.
5/5
Hollie, Melissa and Helen will give you a friendly and professional service when renting with Flick and Son. Thank you again for everything ladies.
Hi Terri, thank you for the 5* review! We are pleased you have had a great experience using our rental department. All the best - Flick & Son
5/5
I was kept up to date whilst a new tenant was found for my property, the service was professional, friendly and efficient .
Hi Wendy, thank you for your great review! We're so glad we managed to find you a new tenant and that you were happy with the services you received! All the best - Flick & Son
5/5
Suberb, comprehensive letting again today. Friendly, approachable team, who really know the market. Thank you for all your hard work Melissa. Dr Miller-Smith
Hi Sonya, thank you for the positive review! We are pleased the rental team have been able to help. All the best - Flick & Son
5/5
Helen and Melissa provide an excellent lettings process, both very efficient and helpful. Thank youPositiveProfessionalism
Thank you so much for your great feedback Sanchia :) All the best, Flick & Son
5/5
I have always used Flick & Son to find a tenant for my cottage and find them very helpful and efficient.
Hi Peter. Thank you for the five star review and loyal custom. All the best - Flick & Son.
5/5
Great team, very helpful and knowledgeable.
Hi Joanne, thank you for your great review! All the best, Flick & Son :)
5/5
Rosa and the rest of the team provided excellent service when we moved in November 2017. Thanks for all your support.
Hi Tony. Thank you for the great feedback. We are pleased the team were able to support you in your move. All the best - Flick & Son
5/5
Helpful and supportive in all the rental process and I cannot recommend them enough for a both professional and efficient service.
Hi Robbie. Thank you for your positive review and recommendation! We're pleased you are happy with the service received. All the best - Flick & Son
5/5
Very professional and efficient, balanced and considerate approach to both landlord and tenant. Lots of property options across Suffolk
Hi Hektor. Thank you for the brilliant review. We always aim to provide great customer service to both our landlords and tenants so are pleased this was reflected in your experience. All the best - Flick & Son
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Flick & Son's Saxmundham office has 181 reviews across 1 platform: 181 on Google.
Flick & Son Saxmundham is rated 4.7 out of 5 across all 181 reviews, and 4.7 out of 5 on Google from 181 reviews.
Yes. In The Trusted Agent 2026 awards: Flick & Son, Saxmundham won Trusted Agent.
Flick & Son Saxmundham, Ashford House High Street, Saxmundham, IP17 1AB.