Trusted Agent profile · Saxmundham
★★★★★
193 reviews across 2 platforms
High Street, Saxmundham, IP17 1AB
Flick and Son's office in Saxmundham, at High Street, is rated 4.7 out of 5 across 193 reviews on two platforms, including 183 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Flick and Son hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Saxmundham.
Every review we hold for the Saxmundham office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful estate agents. Contacted them regards to let and the were in touch straight away. Will be using them when i am ready to proceed.
Hi Lou, thanks for the great feedback! We'll be happy to help when you are ready. Look forward to speaking again soon. All the best, Flick & Son.
5/5
GoogleJack & Matt at the Saxmundham branch did an amazing job of looking after us during our recent house sale. Nothing was too much trouble. We can heartily recommend the services of Flick & son at Saxmundham.
Hi Mrs Lee, thank you so much for your kind words, we're so pleased Matt & Jack could help you with your sale so efficiently. All the best, Flick & Son
5/5
GoogleWe have recently relocated to the Suffolk Coast area from Hertfordshire and we found Flick and Son very helpful. Vicky, Helen and Melissa from the Saxmundham office were very pleasant and professional and they promptly assisted in our move despite COVID. We enjoyed our cooperation so far!
Thank you for your lovely review. All the best, Flick & Son
5/5
GoogleFlick and son have been absolutely incredible especially vicky from lettings at the saxmundham branch! She couldn't have done enough for us to find the perfect home! I can't recommend anyone better than these guys! Thank you so much!
Hi Isabel, thank you so much for your great feedback! We're so glad Vicki & the lettings team could assist you so efficiently! All the best, Flick & Son.
4/5
GoogleThe most significant factor in selling houses, for me, is the availability of the agent. Jack has more than satisfied this, with Claire and Amy's help. Being charming and good-humoured at all times goes a very long wayPositiveResponsiveness, Quality
Thank you for your positive review Jean! All the best, Flick & Son
5/5
GoogleI have no hesitation I recommending Flick & Son both for sales and rentals. I have been a customer for many years and am very happy with their service. Mel, Holly and Helen in the Saxmundham office are friendly efficient and knowledgeable
Hi Sam, thank you for your great review. We're glad that the team has been able to assist you so well over the years. All the best - Flick & Son
1/5
GoogleAppalling. As tenants in a leased property i found this company to be appalling from start to finish and from top to not quite bottom. The youngest and inexperienced staff still seem to remember that they are human. I would highly recommend tenants not using them. They just don't care about you if there are any problems with your property and will not support you or help you in anyway. My experience is that they bow to the landlord and let them run riot all over you. I have no idea what any one else's experience of them is but they are without a shadow of doubt the worst agency i have ever been involved and we have been renting for about years now! They just don't care about the people that are actually giving them the money.
5/5
GoogleVery professional and friendly staff. Melissa worked above and beyond to secure my new rented home. Having bought, sold, rented and let properties many times, both here and overseas, the experience with Flick & Son has been the best by far.
Hi Alicia, thank you for your great review. We're so happy that Melissa managed to secure your lovely home and that you have been please with the services provided by us. All the best - Flick & Son
1/5
FacebookBe careful if you rent through flicks, they are only on the side of the landlord ,terrible customer service and extremely unhelpful. A very costly experience
Dear Shaun, at Flick and Son, we pride ourselves on being an honest, transparent agent treating all customers in a fair way. We of course endeavour to resolve disputes in a fair and amicable way for both parties, however, in this situation you were in breach of your tenancy agreement and therefore we are obliged to recover any costs owed to the landlord in result of this breach. All of which was fully explained to you once your tenancy had ended & you had vacated the property. Please feel free to contact our office if you would like to discuss the matter further. All the best, Flick & Son.
5/5
GoogleAs a buyer I received a very good service. Staff always polite and helpful.
Hi Maggie, thank you so much for the great feedback, we hope you're happy in your new home :) All the best, Flick & Son
5/5
GoogleMy experience with Flick &Son has always been a friendly and efficient one .
Thank you for the great feedback Suzanne! All the best, Flick & Son
5/5
GoogleAlways on hand to help with queries and issues with my property i was renting from them. Would definitely advise! Lovely staffPositiveResponsiveness, Quality, Professionalism, Value
Hi Christopher, thank you for your great feedback. We're so glad the lettings team are always on hand to help you! All the best, Flick & Son
5/5
GoogleThe Flick and son letting team always do above and beyond service as we have used them for the last 20 years. On this last let Melissa work hard to ensure everything was as It should be. Thank you.
Hi Roy. Thanks for the great feedback and being a long term client with us! All the best - Flick & Son
5/5
GoogleVery helpful in moving to my new abode in saxmundham.
Thanks for the lovely feedback. All the best, Flick & Son
1/5
GoogleHorrendous. Will try to charge you almost £300 for "cleaning" when you leave a house empty and cleaner than it was when you moved in. Not to mention moving into a jungle of a back garden because "the previous tenants were friends with the boss"
5/5
GoogleOutstanding ,a warm friendly approach .Sympathetic to my requirements ,with constant updates .AN ABSOLUTE JOY OF WHAT IS USUALLY ,THOUGH PAST EXPERIENCE,A STREESFUL TIME.I can not speak highly enough of each and all of them ....THANK YOU.
Hi Robbie. We are thrilled to hear you have had a more enjoyable experience with Flick & Son. The rental team were happy to help! All the best - Flick & Son
5/5
GoogleExcellent service. Great communication keeping us up to date. Very professional.
Hi Mavis, thanks so much for your great feedback! All the best, Flick & Son :)
5/5
GoogleVery helpful in moving to my new abode in saxmundham.
Thanks for the lovely feedback. All the best, Flick & Son
5/5
GoogleGreat experience with flicks and son! Would 100% recommend.
Thank you for the great feedback Madison! All the best, Flick & Son
5/5
GoogleI have used Flick & Son rental department for many years now to find tenants for multiple properties. They are very friendly and efficient and always go above and beyond to help with any problems.
Hi John. Thank you for the positive review and continued custom. We always aim to put our customer service first so are pleased this is reflected in your experiences with us. All the best - Flick & Son
5/5
GoogleVery friendly and professional team in Sax. Couldn't have made it any easier when I first moved out and always very quick to deal with any problems that may occur - keep it up!
Hi Shane. Thank you for the great review. We are pleased to know you were fully supported and happy with the service received. All the best - Flick & Son
5/5
GoogleReally pleased with the service i received very supportive and available when problems cropped up, sold flat really quickly in 3 weeks. If ever needed would use them again. Found Amie especially helpful.
Hi Julie. Thank you for the great review. We are very pleased you were happy with the service received during your quick sale. We hope to see you again should you have any further property requirements. All the best - Flick & Son
5/5
GoogleVery good and pleased with how things were handled, a professional and friendly service
Hi Marion, thanks so much for the lovely feedback. We're so glad the sales team have been able to assist you with your property needs! All the best, Flick & Son
5/5
GoogleExtremely professional service from a friendly and efficient team. Would definitely recommend if you are planning to let - they made the whole process as painless as possible.
Hi Andrew, thank you for the 5* review and recommendation! We are pleased you received great service from the team here. All the best - Flick & Son
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Flick and Son hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Saxmundham.
