Every review we hold for the Sawbridgeworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat an amazing experience me and my family had from start to finish. Elaine was very professional, thoughtful and understanding. Helped us choose the right property for our family. The process was very straight forward and stress free. We had one or two snags in the property which was dealt very professionally, very quick and friendly. The site manager, Koka is friendly, polite, professional and very quick with resolving problems.
Before buying a new build property, we read and heard alot of stories but telling our own story from the companies we have visited, David Wilson Homes Sawbridgeworth has been outstanding so far.
I can not fault them in anyway. Would recommend David Wilson to any new home buyer.
Murat · 16 April 2022
Agent replied · 11 June 2024
Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the team. I will pass your feedback on to the team, they will be thrilled.
We wish you many happy years in your new home.
Kind regards, Lily
★★★★★ 1/5
GoogleDo not buy a house here. Been here over a year and has been the most awful experience.
Had every problem you can imagine, plumbing has been installed incorrectly causing blockages and leaks. Whole of the downstairs floor had to be replaced due to a slow leak. Carpets cut too short, windows not fitted properly so freezing cold house in winter and lots of disruption to fix them. Water coming in from outside on Keylite windows ruining paintwork, taken months to rectify including scaffolding being erected and still not fixed. Water cylinder leaked causing flood on new downstairs floor. Damp in downstairs toilet meaning we had to have industrial dehumidifiers for weeks, still coming through. Noisy pipework meaning we’ve had to have several holes cut in walls and ceilings, about to have it ‘fixed’ for a third time. Sewage smells in several areas of house, intrusive investigations needed. Absolutely shocking decoration, looks like it’s been done by a child. Kitchen fitted poorly, cheap appliances included in ‘gold upgrade’ couldn’t get any cheaper so needed to replace them all ourselves. Grass dead within weeks, so had to spend thousands on garden ourselves. Fence blew down weeks after we moved in. Fire doors didn’t comply, still don’t after being adjusted…they just don’t care. Heating system incorrectly wired, thermostats control different rooms to what they are supposed to….just fobbed off. Door handles fell off leaving child trapped in bathroom, could go on and on.
Shocking customer service, they basically ignore you in the end. It’s a full time job managing the problems with the house. Even the contractors who laid the roads ruined our driveway by throwing tarmac all over it, still waiting for them to repair it, they just don’t care. Disgusting company.
Kate · 15 April 2024
Agent replied · 11 June 2024
Good morning,
I am very sorry to read your review and hear of your experience.
I will transfer your comments to the relevant management team.
Kind regards, Ros
★★★★★ 1/5
GoogleWhat a dreadful experience, terrible sales person no enthusiasm at all, we felt rushed and we had to ask all the relevant questions and not the correct answers. A very negative experience indeed, we have a house to sell and don’t need a mortgage either, but we won’t be buying at Sawbridgeworth Park I’m afraid. 😟 …
Corinne · 15 April 2024
Agent replied · 9 June 2024
Good morning,
Thank you for taking the time to leave us a review and we are sorry to hear of your experience.
Please do email us at BDWReviews@unlimitedgroup.com with your full address and contact details, and we shall raise this with the relevant management team to contact you directly.
Kind regards, Ros
★★★★★ 1/5
GoogleCertainly was awful experience
Dr · 12 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us a review and we are sorry to hear of your experience.
Please do email us at BDWReviews@unlimitedgroup.com with your full address and contact details, and we shall raise this with the relevant team to contact you directly.
Kind regards, Lily
★★★★★ 1/5
GoogleCertainly was awful experience
Dr · 16 April 2023
Agent replied · 9 November 2024
Thank you for taking the time to leave us a review and we are sorry to hear of your experience.
Please do email us at BDWReviews@unlimitedgroup.com with your full address and contact details, and we shall raise this with the relevant team to contact you directly.
Kind regards, Lily
★★★★★ 1/5
GoogleAwful experience today at Sawbridgeworth. Felt very belittled and a very impersonal experience was as if I couldn’t afford the property.
Came away feeling awful and very upset!
Lottie · 16 April 2023
Agent replied · 11 June 2024
Good evening Lottie. Thank you for taking the time to leave us a review and we are sorry to hear of your experience.
Please do email us at BDWReviews@unlimitedgroup.com with your contact details, and we shall raise this with the relevant management team to contact you directly.
Kind regards, Lily
★★★★★ 1/5
GoogleHouses are poorly built cant see them standing the test of time.
Bonita · 15 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Wojciech · 4 September 2025
★★★★★ 5/5
GoogleRating only, no written review.
Andrew · 7 March 2025
★★★★★ 1/5
GoogleRating only, no written review.
Be · 16 April 2023
★★★★★ 1/5
GoogleRating only, no written review.
Lola · 16 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.