Trusted Agent profile
★★★★★
124 reviews across 2 platforms
11 High Street, Sandy SG19 1AG
Lane & Browns's Sandy office at 11 High Street is rated 4.7 out of 5 across 124 reviews on two platforms, including 120 Google reviews rated 4.7. The 4 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Sandy office, from every platform, shown as written. First names only.
5/5
GoogleI am beyond impressed with the outstanding service provided by Lane and Browns. From the initial viewing, Leigh was always available to answer any questions and guide us through the process. They went above and beyond to ensure that the purchase went smoothly. I truly felt like they had my best interests at heart and I couldn't have asked for a better experience. I highly recommend this estate agent to anyone in the market for a new home.
5/5
GoogleI've not rented privately before and had no idea of the process. Karis and colleagues at Lane & Brown, sorted that in no time at all. They are very professional friendly and set my mind at rest with any questions I had., making the process flow quickly and smoothly. Thank you.
It was a pleasure to help you Fay, and thank you for your kind words.
5/5
GoogleLane & Browns have been amazing with communication from the start they have been super easy to talk to which massively helped us settling into our new place
Thank you Tom, we really appreciate your 5* review, and we hope you love your new home.
5/5
GoogleWhat a lovely company to work with, overall top draw service, I have had a rental with them and sold property with them also. Always been aseamless process which is what you want and need. Thank you Leigh, Sam, James, Zoe and Claire for the help over the years.PositiveResponsiveness, Quality, Professionalism, Value
Good Morning Christopher, thank you so much for your 5-star rating and your kind words. We'll pass your comments on to the team.
5/5
GoogleFirst time buyer purchasing through Lane & Browns and have had an excellent experience. Leigh was great with organising viewings and getting my offer quickly to the seller and sorted, then proactively kept me up to date throughout the process which was much appreciated. Would highly recommend
Hi Andrew, many thanks for your 5-star review. We've passed your comments onto Leigh.
5/5
GoogleHad a really good experience with Lane & Browns. Leigh was my main contact and he was super organised, very personable and on hand to answer any queries I had (no matter how silly they seemed). He really helped me as a first time buyer and offered guidance through the process. Would definitely recommend. :)PositiveResponsiveness, Quality, Professionalism
Hi Georgia, thank you so much for your 5-star rating and your kind words. We'll pass your comments on to Leigh and the rest of the team.
5/5
GoogleNothing but good things to say about Lane & Browns. As a first time tenant, they have been incredibly helpful every step of the way. They are always happy to answer any queries, whether over the phone or face to face, and are keen to solve …
Thank you for your kind words Vincent, we really appreciate your review.
5/5
GoogleVery pleased with Lane + Brown as we moved into our rented accom,modation a couple of months ago and everything was straight forward. As a Management company are very quick to respond to any issues that we have had since the move .
Thank you Doug! Enjoy your new home.
5/5
GoogleI recently rented a property through Lane & Browns. I had been forced to move swiftly out of my previous rental due to it being sold ( landlord had forgotten to tell me)…..so I was very stressed at that time. The service that was provided …
We really love this review, thank you for taking your time to help us too. It's a pleasure to work with you.
5/5
GoogleLeigh and the team at Lane and Browns have been absolutely fantastic and made buying my first home a wonderful experience. Leigh kept me updated and in the loop throughout the whole process and was great at communicating with me. I would highly recommend to anyone!PositiveResponsiveness, Quality, Professionalism
Good Afternoon Isobel, thank you so much for your 5-star rating and your kind words. We'll pass your comments on to the team.
5/5
GoogleRenting a property, Lane & Brown's made the whole process really easy. Prompt and friendly communication, professional agents in all respects. They made my move stress free, and I'm now in a property that i truly love. I highly recommend them.
Thank you very much Sarah, we're delighted you're happy in your new home.
5/5
GoogleFrom day 1 we had a fantastic experience with Lane & Browns. Debbie, Karis, and Lauren handled everything from our move in, to eventually moving out, with professionalism, patience, and courtesy. Definitely recommended, thank you again to the team.
Thank you Daniel, we really appreciate your amazing feedback
5/5
GoogleLane & Brown were very helpful with our move to our rented property. Karis and Debbie have been amazing. Even after we have moved in they are always quick to answer any question we have and try to help us in all ways possible. Thank-you very much for making this a very easy process
5/5
GoogleI was so impressed dealing with Leigh - he was totally professional, really friendly and made the whole transaction seamless. Being a conveyancer and dealing with estate agents regularly, I can confirm he is one of the good ones! Thank you Leigh!
Hi Fiona, many thanks for your 5-star review. We've passed your comments onto Leigh.
5/5
GoogleI can honestly say that I not only had a professional experience with Debbie & Karis, but they were both so helpful & friendly. I would highly recommend them.
Thank You Caremina, much appreciated.
5/5
GoogleThey have been so great with us. A huge step up from the agents we had previously.
We really appreciate positive feedback, it makes our day, Thank you!
5/5
GoogleLeigh and James were calm, always polite, always positive but candid too, during a rather tortuous house sale process. We really appreciated their timely and regular communication, as this was very important to us. They were very understanding of our situation. We are very happy with their service.PositiveResponsiveness
Good Morning Louise, thank you so much for your 5-star rating and your kind words. We'll pass your comments on to the Leigh, James & the rest of the team.
5/5
GoogleWhat a great team at Lane and Browns! Incredibly helpful and supportive all the way through the process, always happy to answer questions and there for guidance, friendly efficient and helpful.
Wow, what a lovely review, thank you so much Lorraine
5/5
GoogleI have just bought my first home through Lane & Browns and the experience provided by Leigh was highly professional. Leigh communicated with myself the whole way through the process, from initial viewings to completion. He listened to my criteria and delivered on what I was searching for; this has resulted in the ideal first home for myself. Thank you
4/5
GoogleWarren attended my home on 16 June to carry out the property inspection. He arrived on time was extremely polite and friendly and very professional in this approach. I am looking forward to dealing with Warren in the future. Thanks Mrs Maureen WilliamsPositiveProfessionalism
Hi Maureen, thank you so much for your 4-star rating and your kind words.
1/5
GoogleThe most unprofessional property agents ever! They are rubbish at pretty much everything they do. No help from them at all and the amount of distress and anxiety they cause is shocking. They don't follow or instruct their landlords on how to maintain septic tanks and they are in breach of the general binding rules set out for proper septic tank care or the safe disposal of septic waste. How they sleep at night is beyond me. I've been served a section 21 twice within 6 months because they are rubbish and have intentionally sabotaged us with a bad reference, so we can't move anyway. What a joke!! They are also professional liars and experts in illegal evictions.
5/5
GoogleExcellent service, very friendly and helped us buy our first home. Leigh kept us updated on the progress of the sale and when viewing the property he was honest and helpful. We're very happy with their service.
Hi Luke, thank you so much for your 5-star rating and your kind words. We'll be sure to pass your comments on to Leigh.
1/5
GoogleThey just don’t care. I ask them to contact me once the person who has i stalled the new gas heater in my lounge has finished and left the house but they mever got back to me. So I sent a email to complain and still didn’t get a reply from that. Seems they can’t handle complaints. It’s not on this isn’t. I’m Autistic and got other mental health problems and all this has done is caused me more stress than I can take as I got a lot of other stress in my life which I don’t need. Reslly angry they haven’t said nothing back to me. I really wanted them to ring me up and tell me it’s all finished so I could go back to the house but they didn’t bother to do that. They used to care and be good and ever since I’ve complained which I have the right to complain they have just been ignoring me now. Shame on you. 😡
Dear Harry, we’re sorry you feel like this. We do everything in our power to ensure all our tenants receive an excellent service from our tradespeople and we understand your brand new heater is working perfectly. If you have specific requirements due to your situation, please pop into our office or call us, and we’ll do our best to rectify the issue.
5/5
GoogleKaris was fantastic helping me sort everything out for a new flat for my friend. it was so smooth and straight forward, it made the whole process as easy as possible. Incredible Work, Thank you so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lane & Browns's Sandy office has 124 reviews across two platforms: 120 on Google, 4 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Lane & Browns Sandy is rated 4.7 out of 5 across all 124 reviews, and 4.7 out of 5 on Google from 120 reviews, checked 9 October 2026.
Lane & Browns Sandy, 11 High Street, Sandy SG19 1AG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
