Trusted Agent profile
★★★★★
187 reviews across 1 platform
104 High Street, Smethwick, B66 1AA, Sandwell B66 1AA
Urban City Estates's Sandwell office at 104 High Street is rated 4.5 out of 5 across 187 reviews on 1 platform, including 187 Google reviews rated 4.5. Checked 9 October 2026.
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
5/5
GoogleI have rented house with these guys for nearly 3years. Never once did I ever have any issues. At the end of the day it’s easy to knock people not realising there people as well. I am happy with my relation with them and if you have anything bad to say think twice how that can impact them. Just people. Good day.
5/5
GoogleI take one shop from urban city very helpful and co-operative. Anil and team where polite and took away all the stress's very quickly. good luck guys
1/5
GoogleNever trust this branch. I have same problem for 8 month in the flat. Thay just keep telling me some one is coming to sort it out but no one coming. I can not belive thay can not find some one to fix the roof. Thay are not professional ant responsive. If i could i would give ziro starNegativeResponsiveness, Quality, Professionalism
5/5
GoogleHi, I went to Urban estate today, not for property reason. Anil helped me out without any questions. He helped me without any expectations. You can imagine how decent and kind heart he is. Thank you so much for today 🙏
5/5
GoogleIncredibly helpful agent sold me a house less than 2weeks thank you so much for everything
1/5
GoogleUrban City is the worst Estate Agency ever my honest opinion i think they should close there doors
5/5
GoogleI take house with this company. They help me alot im very happy and like to tell everyone that they are excellent with me I see some people say bad thing about them but i like to say that mistakes can happen. Where only human. Thank urban city team for everythingPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery good agents, very helpful. Anil is my buddy
5/5
GoogleHi I've been a landlord with urban city over years. Thankfully I've never had any issues, but can only commend them on there hardworking. It's not always possible that tenants and some landlords are easy to work with. They do there best that's all I can say. Thanks guys.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI am a single lady with 2 girls. This agency helped me. They went above and beyond and made the whole process easy. May our god bless them, thank you
5/5
GoogleAmazing service. Luke is absolutely lovely! Best wishes guys :)
5/5
GoogleHi guys just wanted to say credit due where credit is due These guys have helped me as a tenant now got me through my first house I couldn't be more great to the team. There great polite and very helpful Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleUrban City estates where simply fantastic even though i didn't manage to find what i was looking for. As a single parent of two baby girls they where really compassionate towards me and really tried there level best. All the best and i look forward to seeing them soon in the near future.
1/5
GoogleHorrible property agents. They are not interested in getting back to you for letting out properties. It must be a business for money laundering as they cant be making any profits on ignoring customers and their clients needs. WARNING : If you have a property to let DO NOT USE THIS AGENT.
5/5
GoogleNeeded a house urgently these guys helped me and I like them
5/5
GoogleI was in need of help and these guys where great took my stress away
5/5
GoogleHi I am happy with these people. They are very nice talking with us, they look after me very well. Allah bless them Har Ben Seti are very honorable and respectable people. I am grateful to them. I thank them again for their help.
5/5
GoogleBeen with urban city for years, started in flat and now in 3 bedroom house, can't thank them enough for all they have done over the years. massive thanks especially to Luke who's always made sure everything goes smoothly.
5/5
GoogleMy experience of dealing with Urban city has been wholly positive. Anil’s went way above and beyond. Excellent manners Excellent Customer service Excellent individual Thank you
1/5
GoogleI lost around 100£ last year with this office. I paid the application fee, I booked a house but I have never moved in that house because the previous tenants haven’t left. So my advise is to be a bit careful.
5/5
GoogleHi I went to there office many time they help me but a house now I will give them back to rent I happy with there service very good peoplePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI been looking for house for many time and this agent help me. Very helpful and nice people. I cannt say anything wrong to them
5/5
GoogleI come from Italy I find very hard to get house These people help me much They are helpful and great Shame on people who say not nice thingsPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy experience has been nothing but superb. That staff very helpful and couldnt have made getting a house more easy. Thank you guys keep up good work.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Urban City Estates's Sandwell office has 187 reviews across 1 platform: 187 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Urban City Estates is rated 4.5 out of 5 across all 187 reviews, and 4.5 out of 5 on Google from 187 reviews, checked 9 October 2026.
Urban City Estates, 104 High Street, Smethwick, B66 1AA, Sandwell B66 1AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.