Trusted Agent profile · Sandwell

Regional Homes Sandwell reviews

3.6

★★★★★ Good

103 reviews across 1 platform

274 High Street, Smethwick, B66 3NL, Sandwell, B66 3NL

Regional Homes's office in Sandwell, at 274 High Street, is rated 3.6 out of 5 across 103 reviews on 1 platform, including 103 Google reviews rated 3.6.

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3.6 / 5

103

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sandwell office, from every platform, shown as written. First names only.

5/5

Google

I have recently started using Regional Homes to manage my property and they have been nothing short of excellent. Bal and her team have acted with such professionalism which is a refreshing change to what I have experienced in the past. I look forward to working with her in the future and to having a seamless, effective and efficient process at very reasonable rates! I would highly recommend!PositiveProfessionalism

Natasha · 23 October 2020

Agent replied · 22 October 2024

Thank you so much for the lovely review, we're glad you have had a positive experience with Regional Homes

5/5

Google

Having worked with Bal and Regional Homes and recommending many clients to them, I can honestly say there is nobody better with industry knowledge and care. The whole team at Regional Homes go over and beyond for their customers and clients. If you are in need of housing, no matter what your situation you will not be prejudiced here. Keep up the good work Bal!PositiveProfessionalism

Sunil · 23 October 2020

Agent replied · 22 October 2024

Dear Sunil, Thank you for taking the time to leave us feedback, we really appreciate it. We are delighted to hear that you had an enjoyable experience and you received fantastic customer service from us. All the very best, The team at Regional Homes

5/5

Google

Regional Homes provides great service, Bal and her team are very professional, hardworking and makes you feel valued. I'm very delighted with there service. I highly recommend her.PositiveResponsiveness, Quality, Professionalism, Value

Mamta · 23 October 2023

Agent replied · 22 October 2024

Dear Mamta, Thank you for taking the time to leave us feedback, we really appreciate it. We are delighted to hear that you had an enjoyable experience and you received fantastic customer service from us. All the very best, The team at Regional Homes

5/5

Google

I have referred my clients, who are either in the market to buy or let property, to Bal and her team at Regional Homes. They’ve always come back to me with nothing but praise for her. They said she’s very professional and offers a good quality service. I’d highly recommend her.PositiveResponsiveness, Quality, Professionalism, Value

Aman · 23 October 2020

Agent replied · 22 October 2024

Dear Aman, Thank you for taking the time to leave us feedback, we really appreciate it. We are delighted to hear that you had an enjoyable experience and you received fantastic customer service from us. All the very best, The team at Regional Homes

5/5

Google

Just spoke to Aman and he was very helpful, he is a asset to the company. He was very professional and helpful, he answered every question we through at him. Would recommend this company to others

Michael · 23 April 2023

Agent replied · 24 December 2024

So good to hear thank you 😊 🙏 …

5/5

Google

An absolutely brilliant estate agency. True to their word, professional and helpful in all matters. The focus on the customer is parallel to some of the best companies globally. Bal and her team, including Karolina, are truly a pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Manni · 23 October 2020

Agent replied · 22 October 2024

Dear Manni, Thank you for taking the time to leave us feedback, we really appreciate it. We are delighted to hear that you had an enjoyable experience and you received fantastic customer service from us. All the very best, The team at Regional Homes

1/5

Google

When it goes wrong, your left high and dry. The owner Bal is a sharp and selfish person. When a tenant left my property in a mess she was told to make a claim to DPS, could not even type the letter they filled in a form in by hand. When I asked for proof lots of excuses until I turned up in person. The check in form is the same as check out form, no pictures nothing, what a joke. They use personal phones to take pictures of the property and do not store them. Staff turn around is high, so you never get the same person. Ex staff have told me that she makes up invoices and lies a lot so not to lose any money. If something breaks your left to fix it on your own and sort it out between the you and the tenant. They will tell you they have a maintenance man, his not great by any means, his not employed by them by is a handy man working off the books!

Old · 24 October 2019

1/5

Google

Not only do they lie but they rob you too. If you're a landlord or a tenant, be prepared to be scammed because they target the vulnerable and manipulate you to give them more money. This Bal women lied about how much she is going to cut and then processed to say we agreed on it, when we DIDN'T. Then when we confronted her, she threatened us with legal action. You scammed us, we made a verbal agreement which you changed when you gave us the contract. They made my life hell, they will make yours too.NegativeResponsiveness, Quality, Professionalism, Value

AceiKu · 23 October 2021

Agent replied · 22 October 2024

Sorry that you feel this way however you have never been a client of ours. We would appreciate it if you would rethink why you have posted this review when we have never met you or had any dealings with you. Thank you.

5/5

Google

Fantastic, efficient and very professional! I had an issue concerning a tenant with large arrears and no communication. I contacted Regional Homes to get this matter resolved and WOW did they resolve. Within days of my enquiry, they sent me all the required information and had a senior member of their team out onsite. They ensured all legal requirements were adhered to and by their second visit JOB DONE. All issues have now been resolved and we can look forward. This was my first experience of Regional Homes, and they are now my go to management company. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value

Akaash · 23 October 2021

Agent replied · 22 October 2024

Thank you so much for your lovely review we appreciate this greatly and are very happy that you feel the service you received was good.

5/5

Google

Bal Heer and the team are very professional and experienced in residential letting and management matters. I have no hesitation in recommending their services. Gurdip Chamba BSc(Hons) MRICS Crossland Chartered SurveyorsPositiveResponsiveness, Quality, Professionalism, Value

Gurdip · 23 October 2020

Agent replied · 22 October 2024

Thank you Gurdip

5/5

Google

Very good team! I rented a property using them but Landlord decided not use them to Manage the property. Ive had nothing but trouble of the Landlord due repairs,eviction etc. Regional homes Nicole & Caroline have personally went out there way to help me with issue they are not involved in illegal but still done all what they can to advise and help me. all staff Very polite and understanding if spoken to on correct way. They charge for checks but they stand are checks to ensure your be good tenant so very responsible with the way conduct there business.

Janine · 23 October 2020

Agent replied · 22 October 2024

Thank you Janine

5/5

Google

Regional homes is one of the best estate agent i have dealt with. They helped finding me a flat. Also helped me through all paper work. Got my flat key within 3 to 5 days. Great communication. Very Professional and lovely people. When ever i have emailed them or called,, fast Response and issue resolved straight away. Welldone guys. Appreciate everything you do. Recomend regional homes to everyone. 5* all the way.PositiveResponsiveness, Quality, Professionalism, Value

Tahir · 23 October 2021

Agent replied · 22 October 2024

Thank you so much for the lovely review, we're glad you have had a positive experience with Regional Homes

5/5

Google

Regional Homes have been brilliant throughout. I'm very pleased i found Regional Homes to manage my properties and would recommend them to both landlords and tenants or anyone looking to rent or buy. Staff (Bal, Karolina, Esha and Alice) are a pleasure to deal with. Always available for property help and advice. Always polite , friendly and professional. Their knowledge and experience of the regional property market is invaluable. I'm very happy and content with the agents professional services. Thank you all!!

Naresh · 24 October 2019

Agent replied · 22 October 2024

Thank you Naresh!

5/5

Google

Outstanding service, with an absolute wealth of knowledge of the Lettings Industry. Bal talked me through compliance matters, gave me options on a course of action ensuring I wasn't putting myself at risk, and advised on the best way forward with plans I have for future investments. I can definitely see why this is a multi award winning agency, and would recommend their services without hesitation.PositiveResponsiveness, Quality, Professionalism, Value

Jas · 23 October 2021

Agent replied · 22 October 2024

Thank you so much for the lovely review, we're glad you have had a positive experience with Regional Homes

5/5

Google

I have known both Bal and Karolina since Feb 2020. Both are very well mannered and adhere to honesty and professionalism at all times especially karolina who I mainly communicate with. They have a fantastic maintenance team who are very skilled in what they do and are always quick and reliable in sorting out any issues. Im always recommending Regional homes to everyone. Best agent I know of.PositiveProfessionalism

Sukhvinder · 23 October 2021

Agent replied · 22 October 2024

Thank you so much for the lovely review, we're glad you have had a positive experience with Regional Homes

5/5

Google

Last minute arrangements and everything sorted. Hardly if you can find any letting agency around that can match their zeal, passion to help and to assist. Incredible relationship with tenants and they go an extra mile to satisfy your requirements I am an international student, but the effort put by Dal and Shamila was tremendous. Thank you all

Aliyu · 24 October 2018

5/5

Google

Understanding and empathetic with a complicated issue. The staff were approachable, friendly and resolved the issue which worked for all parties. Again, thank you for the support and help we received today.

Mandy · 22 April 2024

Agent replied · 22 October 2024

Thank you Mandy for the lovely review. Glad we could help!

1/5

Google

This was my worst experience ever! Very unprofessional bad mannered lying vile people! I’ve waiting so patiently for my date to move In but was mislead and lied to everytime! I was treated very poor, they took money of me very quick but delivered very nasty words and service to me, I was in tears! Im now homeless because of them! Never rely on these idiots! The ceo named balheer was nothing but nasty to me, a bully!

Zarish · 23 April 2023

5/5

Google

Really shocked at the review's as i have recently found my property through regional home. Sham was very helpful and friendly. And. I Can vouch that they really do carry out through check's. understandably. If I ever become a landlord. I would definitely trust this company to find me a suitable tenant.

Manjit · 24 October 2018

1/5

Google

I would like to say this was a waste of time, I had my family and myself dealt with no professionalism’s, the team had no clue on what’s going on, would not recommend the service, very disappointed the fact that the staff members knew what was going on but still constantly argued with us if you want the work done you should go somewhere else, overall a bad service.

Junaid · 23 October 2023

5/5

Google

It was my first visit and I was so comfortable and welcomed. Very professional and Bal knows her business. She made time to discuss and understand what my needs were and explained things clearly. Would highly recommend them to all my family and friends. Keep up the good work ladies. See you soon.PositiveResponsiveness, Quality, Professionalism, Value

Gurmail · 23 October 2021

Agent replied · 22 October 2024

Dear Gurmail, Thank you for taking the time to leave us feedback, we really appreciate it. We are delighted to hear that you had an enjoyable experience and you received fantastic customer service from us. All the very best, The team at Regional Homes

5/5

Google

Regional Homes makes for very professional letting. Our tenants are truly happy living in our property because of how they helped us prepare the place. Their customer service is also very commendable. They respond fast and they helped me in all of my queries. Five stars! I highly recommend this to anyone who wants to really earn from your letting.

Champ · 23 October 2020

Agent replied · 22 October 2024

Dear Champ, Thank you for taking the time to leave us feedback, we really appreciate it. We are delighted to hear that you had an enjoyable experience and you received fantastic customer service from us. All the very best, The team at Regional Homes

1/5

Google

Incredibly rude I called them to ask if they offer work experience and the man on the phone pretended not to hear me and cut the phone on me.

Solomon · 20 March 2025

5/5

Google

I found them very helpful and im great full how fast they answered my call and helped me

Diane · 22 April 2024

Agent replied · 24 December 2024

Thank you so much 🙏 …

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Regional Homes's Google reviews

Questions about Regional Homes Sandwell

How many reviews does Regional Homes Sandwell have?

Regional Homes's Sandwell office has 103 reviews across 1 platform: 103 on Google.

What is Regional Homes Sandwell's rating?

Regional Homes Sandwell is rated 3.6 out of 5 across all 103 reviews, and 3.6 out of 5 on Google from 103 reviews.

Where is Regional Homes's Sandwell office?

Regional Homes Sandwell, 274 High Street, Smethwick, B66 3NL, Sandwell, B66 3NL.

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