Trusted Agent profile · Sandwell
★★★★★
1,873 reviews across 2 platforms
70-76 Birmingham Street, Oldbury, B69 4EB, Sandwell, B69 4EB
Connells's office in Sandwell, at 70-76 Birmingham Street, is rated 2.3 out of 5 across 1,873 reviews on two platforms, including 240 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Connells Oldbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sandwell.
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
1/5
TrustpilotUnprofessional service
Cancelled valuation appointment 2 hours before pre-arranged time, by email. Called to ask why the appointment had been cancelled, apparently it was the responsibility of another office to contact us, they didn't. Complete waste of time.Don't even deserve 1 star.
5/5
GoogleExcellent service and totally empahetic to my needs
1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE CONNELLS. Nobody can get hold of them for updates. They recommend solicitors who are without doubt the worst in the business, guessing they get a significant commission for the recommendation. Use at your peril.
1/5
Trustpilotpoor customer service as local branch…
poor customer service as local branch staff (colchester) does not even make any effort to ratify their mistake which has caused the landlord not receiving her rent for 5 months. Very inconsiderable and unprofessional, not worth for the fee that they are charging
5/5
GoogleRating only, no written review.
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
5/5
GoogleRating only, no written review.
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
5/5
TrustpilotConnells Leavesden
Very pleased with our experience of Connells Leavesden. Ross & the team did a great job & kept us informed every step of the way
4/5
TrustpilotCornell’s found a cash buyer for my…
Cornell’s found a cash buyer for my property within days and the property sold without really going on the market, the buyer stuck with us getting probate and we sold this week
1/5
TrustpilotAdvertise properties at an undervalued…
Advertise properties at an undervalued price to start a closed bidding war between interested parties. Unhelpful staff that give you no guidance and reject your offer with no explanation given. Disgraceful way to treat to prospective purchasers.
1/5
TrustpilotTerrible Service
I currently rent a property via Connells... I have spent 39 days without Gas and they have been ZERO help in recovering compensation for me from the landlord and have distanced themselves continually from the situation.Terrible Terrible service that I would not recommend to anyone.
5/5
GoogleJess and Andy have been fantastic throughout the whole process making it easier and less stressful. Helpful, friendly, communicated well and advised perfectly. Lovely team😊 …
1/5
TrustpilotCONNELLS ARE THE WORST
Do not use Connels to let your property. They are completely incompetent and treat your tenants like rubbish. I have been waiting to get something fixed through them for months, and they won't let me talk to my tenants directly!I'm taking my business elsewhere.
1/5
TrustpilotRubbish
Rubbish. Sneaky people. Impossible to arrange an appointment. Never call you back. Avoid this company.
1/5
TrustpilotPester power is not customer service
I made an enquiry about selling my house. Then decided to postpone. Call after call, emails booking valuations I'd not agreed then a call from HQ!Disgusted with their pestering which borders on harassment.
1/5
TrustpilotLying greedy corrupt and rude
Lying greedy corrupt and rude. Worst experience I've ever had dealing with an estate agent. Just let that sink in. They are the worst 'estate agent' operating in the UK. They pay no regard to the law or any notion of good customer service.
1/5
Trustpilotworst firm gets offended when you…
worst firm gets offended when you appeal a valuation
1/5
TrustpilotToo many issues to list here
Too many issues to list here, seriously do not use these people if you are a landlord or a tenant, they will not help you and take money for nothing. be warned !
5/5
TrustpilotFor certain I would recommend this company!
Our experience with Connells was really great.My husband and I went to rent a house and we meet Rebeca and Georgia which were very friendly, they helped us a lot and proved their professionalism.Thank you!For certain I would recommend this company!
1/5
Trustpilotabsolutely shocking service
absolutely shocking service. chippenham branch closed on saturdays due to 'staff shortage' can't wait to be out of contract and get a better estate agent to sell my property
1/5
TrustpilotI don’t even know where to begin...
I don’t even know where to begin.... the company is an absolute joke. Totally horrific experience so bad I had to take my complaint to the ombudsman. I will never use these bunch of misfits again.
5/5
TrustpilotI recommend Connells estate agency
I recommend Connells estate agency. Ben King offered an excellent service as mortgage advisor. Very reliable person and very helpful 5*Nathan the estate agent was very nice too.
1/5
TrustpilotThey are scam
They are scam. Trying to lure you in to sell you their mortgage and their broker who will rip you off. Even if you already have mortgage papers ready their pursue you to take their own. AVOID
5/5
TrustpilotLexie from the filton branch was…
Lexie from the filton branch was fantastic, let my property promptly, dealt with everything professionally and was in constant contact. Thank you for all your hard work. Caroline.
5/5
GoogleKeep up the good work Andy,Thankyou for all the efforts to get us a new rented property.He always go for an extra mile to ensure the speediness of the process.Highly recommended his service.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells Oldbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sandwell.
