Every review we hold for the Saltburn-By-The-Sea office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWILL NEVER USE AGAIN!!. Due to dangerous living conditions me ,my two year old son and heavily pregnant wife were forced to live in for 6 months in winter. No windows ,damp and unsecure property.
Rob · 5 July 2021
Agent replied · 5 July 2023
Hello Rob,
Firstly, can I thank you for taking the time to discuss your review with me personally on the phone.
Feedback is important to us as we always strive to provide a first class customer service experience.
Unfortunately, sometimes things do go wrong and events can be out of our control.
I shall take your comments on board with a view to implementing new processes to avoid such incidents occurring again.
Kind regards
Rob Grimwood-Bullock
★★★★★ 5/5
GoogleCouldn't of asked for a better estate agent to sell our house. Excellent service and kept us informed on a regular basis. Definitely recommend Grimwoods.
Louise · 6 July 2017
★★★★★ 5/5
FacebookHaving dealt with other estate agents and initially going with another (sorry to say) in the area, I wish I had gone with them straight away. I have found Grimwoods the most helpful and the most honest agents. They kept me updated with news and delivered what they promised to. Its clear they pride themselves with delivering great service. Highly recommended. Thank you grimwoods for making the process easy.
Zoee · 9 February 2016
★★★★★ 5/5
GoogleAmazing advice all the way. Used someone else before and had a very different experience. Wish we had used Grimwoods first time as they made it hassle free.would definitely recommend
Jamie · 14 April 2023
★★★★★ 5/5
FacebookGreat service, knowledgeable, professional and responsive to any queries I had. Have used them twice and would use again.
Nicola · 31 December 2018
Agent replied · 29 October 2023
Thank you for your kind feedback Nicola. It has been a pleasure dealing with you on both occasions. If we can ever be of assistance in the future, please do not hesitate to contact us
★★★★★ 5/5
GoogleExcellent customer services, we have used Grimwood Estate twice now and they have not disappointed. The staff are professional, friendly and extremely efficient. I would definitely recommended Grimwood Estate as I would not use another agent now. Always available to go that extra mile. Thank you all 5* every time
Lindsey · 6 July 2019
★★★★★ 5/5
GoogleGood estates agents with polite staff and good communication, they sold a house I was selling within a few weeks. There virtual tours is why I went with them and markets houses really well
Sean · 8 October 2022
★★★★★ 5/5
GoogleAmazing service from the team during the whole process. Very efficient and always there to answer any questions I had. Would highly recommend!
Victoria · 14 April 2023
★★★★★ 5/5
GoogleVery courteous and helpful, nothing to much trouble
Trevor · 29 March 2024
★★★★★ 5/5
GoogleVery good service from the staff
Alison · 5 July 2020
Agent replied · 5 July 2023
Thank you very much for your kind feedback.
★★★★★ 5/5
GoogleVery good and helpful service from this estate agency in Saltburn by the Sea.
Contact with the Sales Director who was professional and informative.
Janet · 14 April 2022
★★★★★ 5/5
FacebookOver the moon with service got the result I needed within a week. Grimwoods also stayed in contact with me through all the stages of the house sale. Would use again in the future and recommend to others
Toni · 20 March 2017
★★★★★ 5/5
FacebookAmazing service, couldn’t recommend Grimwood Estates anymore, professional and personal! They went above and beyond and I am very happy with everyone. Thank you
Scott · 16 February 2022
★★★★★ 5/5
GoogleA fantastic estate agents. Rebecca deserves a special mention for her knowledge and professionalism. Rob also is excellent. I cannot recommend them enoughPositiveResponsiveness, Quality, Professionalism, Value
James · 27 August 2021
★★★★★ 5/5
GoogleAn excellent service. Personal and professional throughout. IT skills excellent, seen in the marketing of my property. I would fully recommend them, as their knowledge of the property market was outstanding.
Ian · 6 July 2019
★★★★★ 5/5
GoogleWould highly recommend! Service was above and beyond, if you need an estate agents these are AMAZING! Thank you
Scott · 14 April 2022
★★★★★ 5/5
GoogleExcellent service
Prompt efficient no hassel always friendly
Ann · 14 April 2023
★★★★★ 5/5
GoogleVery good experience with Grimwood as buyers, pleasant, informative and friendly estate agent with good communication with all parties.
Chris · 5 July 2021
★★★★★ 5/5
GoogleSold Property through Grimwoods, professional and helpful service from start to finish.
Mike · 5 July 2022
★★★★★ 5/5
GoogleFantastic service by grimwoods. Becca, ìnparticular handled the sale efficiently and with professionalism.
Daniel · 14 April 2022
★★★★★ 5/5
FacebookFantastic Estate Agents with lovely staff who always give 100%! Helped my sister when she needed property advice and nothing was too much trouble.
Linda · 2 September 2013
★★★★★ 5/5
GoogleExcellent service. Very professional and helpful, I would be happy to use Grimwoods again and recommend them to others.
Jude · 6 July 2019
★★★★★ 5/5
GoogleExcellent company to deal with so helpful and friendly fantastic customer service skills would highly recommend to anyone.
Emily · 6 July 2019
★★★★★ 5/5
FacebookVery friendly, nothing too much trouble would highly recommend. Recommended to my daughter and they sold within a week
Barbara · 20 March 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
