Every review we hold for the Salisbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTeam at S&P was great. Expertly navigated the sale of a property with professionalism and efficiency. Their market insight and prompt communication were invaluable. Highly recommended for anyone selling their property in the Salisbury area!
Alexander · 22 March 2024
Agent replied · 25 October 2024
Hi Alexander, thank you for your feedback. We are very proud of our Salisbury team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
★★★★★ 5/5
TrustpilotExcellent experience with Strutt
Lucy Crane acted for us and was excellent. Lucy made every effort possible to ensure the sale went through and was extremely approachable throughout. This made a huge difference to our experience and we would recommend Strutt and Parker to anyone selling a house
Sam · 2 November 2021
★★★★★ 1/5
TrustpilotPoor customer service and failure to…
Poor customer service and failure to keep assurances.I requested details on a development in shrewsbury and was told they would be sent to me by the the agent promoting the property. Several weeks passed without any contact, so I called again and was told the agent would get back to me within the hour; needless to say, he did not. Very unprofessional.
Monty · 12 April 2021
Agent replied · 28 December 2024
Thank you for your feedback and raising your concern. Please respond with your contact details so we can look into this.
★★★★★ 5/5
TrustpilotSixpenny Handley, 2021
Sarah, Fiona and the team at Strutt and Parker in Salisbury exceeded expectations throughout our house purchase in 2021. They kept us up to date, were always keen to help and we wouldn't hesitate to use them again in the future.
Rachel · 2 November 2021
★★★★★ 5/5
TrustpilotExcellent, personal service
Excellent, personal service. Katherine and the team offered us lots of local knowledge about the area, even to the extent of recommending dance classes for our daughter. At all stages of the process, we felt there was a real commitment to finding us the right home.
Ciara · 8 October 2020
★★★★★ 5/5
TrustpilotExcellent service from Gina
I bought a house in Oakleigh Park recently, Gina Simpson was the agent in charge. Gina was very honest and professional throughout the process and if I ever sell the house in the future I would be certain to choose her as the agent
Matt · 31 March 2021
★★★★★ 5/5
TrustpilotLockdown sale
We genuinely struggled last year with lockdown but Strutt and Parker were amazing.....Tim and his team are professional and local people with a good understanding of who they want to work with and sell to.I cannot recommend him and the office enough!...well done guys.
David · 18 January 2021
★★★★★ 5/5
TrustpilotFirst rate service
Fiona and Sarah were excellent from start to finish, and after. You may pay slightly higher fees but will get what feels like a very personal and efficient service. Good advice throughout and they managed the process brilliantly
Mark · 8 January 2022
★★★★★ 5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Strutt & Parker. Janet Edwards was extremely helpful throughout the whole process. Her manner and professionalism allowed us to go through the sale with ease and confidence. Thanks so much Janet, you're a star!
Hattie · 5 August 2021
★★★★★ 5/5
TrustpilotShannon Flanagan is a star!
Shannon Flanagan has been our property manager for the past two years. She is the best! Very conscientious, always professional and stays on top of everything with great follow up. Shannon is a true pro and Strutt and Parker lucky to have her!
Kevin · 19 October 2020
★★★★★ 1/5
TrustpilotNot responding since we left the flat. Not returning the deposit
After having lived in one of the flats they manage during one year, and after all the issues we have faced (moisture, leaking pipes, disgusting stuffs coming out of the pipes in the bathtub, etc) we have now left the flat. Unfortunately, they do not respond to our emails anymore and complete radio silence in regards to our deposit, although the contract mentioned that it should have been returned at the latest a few months ago. If issue not resolved, legal action will be taken against the company.
Julien · 3 August 2022
★★★★★ 5/5
TrustpilotFantastic service, highly recommended
We instructed Sarah Cull from the Salisbury office of S&P to assist with the sale of a property owned by a company in administration (in respect of which we were the administrators. Sarah, Fiona and the rest of the team went over and above to achieve a sale at list price despite a number of hurdles that arose along the way including the original purchaser dropping out. Always on hand to answer queries in a quick, efficient and friendly manner, regular updates and overall absolutely fantastic service. Would recommend and will definitely be using again.
David · 21 April 2022
★★★★★ 5/5
TrustpilotFrom the moment we met Sarah and some…
From the moment we met Sarah and some of the other staff at Strutt and Parker through seeing one of their properties it felt like they were invested in our journey to get the property we wanted, Even when we thought we weren’t going to get the house they were supportive and kept us in the loop at all points, We got our dream house eventually which was a dream come true and has changed our own lives personally, the whole process was well supported and professional throughout and we are happy to have dealt with such wonderful staff. Thank you everyone at Strutt and Parker.
Becky · 19 April 2022
★★★★★ 5/5
TrustpilotGina Simpson has been a fantastic…
Gina Simpson has been a fantastic Estate Agent who was diligent and looked after us throughout the process of purchase of property and understood our deadlines and needs. This was a great experience for us.
Mehdi · 25 September 2021
★★★★★ 5/5
Googlewe sold our house through strutt and parker and this was a very professional experience with great help from fiona and the team . harriet sayles was outstanding and steered the sale through to conclusion and is a credit to the company .a very friendly team !
Kevin · 18 April 2022
Agent replied · 25 October 2024
Hi Kevin, thanks very much for your kind review. We will be sure to pass this on to Fiona, Harriet and the Salisbury team. Best wishes, Strutt & Parker
★★★★★ 5/5
TrustpilotI recently had to decide which estate…
I recently had to decide which estate agent we would use to sell our 20 acre Farm in Ewhurst.I had lived on the farm for over 15 years, and had converted the farm outbuildings into affordable units for letting.We eventually chose Strutt and Parker, and right from the word go, Ken Roberts advised us to split the farm into four separate units, so that prospective buyers could either buy the whole farm or the separate units.Splitting one title into four separate titles is a lot of work. We made good use of Strutt and Parker's mapping team who are land registry approved.This made getting drawings a simple task.We also used the amazing team at Strutt and Parker to produce a brochure showing the four separate units, which once published on the web sites caused a massive response, such that we were getting in excess of twelve viewings per day.We were looked after by an experience team of property sales negotiators who handled all the viewings and dealt with the prospective purchasers.Thanks go to Nadia, Pippa, Holly, Sarah-Jane, Debra,Stephanie and in particular to Jackie who has a special relationship with the solicitors acting for both the seller and the purchaser.Working together the team at Strutt and Parker, sold all four lots and dealt with lots of tricky questions to achieve total farm sold for the price they thought they could achieve from the outset. I would not hesitate to use Strutt and Parker again.Ian Mills
Ian · 25 February 2022
★★★★★ 5/5
TrustpilotI would give Victoria six stars if I…
I would give Victoria six stars if I could. She was amazing in every aspect of her role in this transaction. She found me a ’unicorn’ of a buyer and treated both parties with the utmost respect and professionalism.
SARAH-JANE · 20 December 2024
★★★★★ 5/5
GoogleHarry at the Salisbury office did a really great job and it all ran very smoothly - a pleasure to work with her.
Roger · 22 March 2024
Agent replied · 25 October 2024
Hi Roger, thanks very much for your review. We're glad Harry was able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
TrustpilotGerrards Cross Lettings Team ......First Class
Thank you Charlotte and team for your professionalism speed and top quality service in helping me relet our apartment in GXAlways a pleasure to deal with your team as you take the hassle out of the process
J · 21 October 2020
★★★★★ 5/5
GoogleI recommend this estate agency for their great service. We are buying a house with them and have been dealing with Sarah Cull, who has been very attentive and professional. I have had regular emails and calls to update us on the progress of our purchase and due to difficulties in the chain, this has really made the whole experience a lot easier. If you are thinking of buying or selling, then you can be sure you will be dealing with a good company.
Christine · 11 October 2021
★★★★★ 5/5
TrustpilotProfessional and efficient
Very good, personal service. We chose Strutt and Parker because of their large data base and the virtual viewing quality of their videos. Everything went smoothly and we will chose them again in the future.
Ann · 14 February 2021
★★★★★ 1/5
TrustpilotThis agents refuse to take me off their…
This agents refuse to take me off their database, they keep sending me information on available listing like every day. this pollutes my mailbox and frustrates me, I had written to them many time to stop and used UNSUBSCRIBE feature nothing works so far. I just like to share this so others are aware.
Elena · 1 March 2024
★★★★★ 5/5
GoogleThe representatives from Strutt and Parker excelled. They exceeded all expectations, were very proactive in managing the process of purchasing our new home, were extremely friendly, very hard working and a credit to the brand. I can not recommend them highly enough. Thank you.
Chris · 18 April 2022
Agent replied · 25 October 2024
Hi Chris, great to hear that you had such a positive experience. We will make sure to pass your feedback on to the Salisbury team. We wish you all the best with your new home. Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotGreat service from start to…
Great service from start to finish....Adrian and the team really take as much of the stress away as they can.. the most relaxing sale I have done so far..thoroughly recommend Adrian and the lewes team
Lynne · 11 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.