Trusted Agent profile · Salford

RW Invest Salford reviews

4.7

★★★★★ Excellent

1,242 reviews across 2 platforms

8 Exchange Quay, Salford, M5 3EJ

RW Invest's office in Salford, at 8 Exchange Quay, is rated 4.7 out of 5 across 1,242 reviews on two platforms, including 151 Google reviews rated 4.7.

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4.7 / 5

151

Reviews on Google

This office

Trustpilot logo

1,091

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Salford office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had a viewing of the Baltic square…

I had a viewing of the Baltic square construction siteAccompanied by Lewis Kckibbin together with a charge hand from NexusI put questions across to Lewis on various details of the site and the apartment I am purchasing, Lewis is very knowledgeable and can answer straightaway with any concerns if not then he would do his upmost to get back to me with an answer very quickly by making contact with the right person in that departmentI was put at ease and like the personable friendly approach I feel that is important to me which is very welcome as a new client, nothing negative at all to saySo far happy with RW, may it continue

Alan · 26 September 2023

Agent replied · 15 June 2024

Thank you very much for your feedback, Alan

5/5

Trustpilot

My experience with RWinvest Liverpool…

My experience with RWinvest Liverpool has been so positive. I highly recommend these guys so professional and such friendly bunch of people. Rhys closed the deal for us in such a professional but friendly manner that we had no hesitation to purchase this property. Adam Burns been so helpful throughout the process. He is so professional but very friendly gentleman.

Consumer · 17 October 2024

Agent replied · 15 June 2024

It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.

5/5

Trustpilot

Supportive end to end service

The team at RW invest provided get service for initial contact to exchange, always available to answer questions and patient with me as a first time investor. Thanks to Aaron, Chloe and team.

NM · 16 September 2025

Agent replied · 24 September 2025

Thank you for your kind words! We're thrilled to hear that Aaron, Chloe, and the team were able to assist you effectively throughout your first investment journey. We always strive to support our clients with patience and care. Wishing you success in your investment!

5/5

Trustpilot

Great experience!

Based on my previous experiences; I can clearly say that Adam Burns is a brilliant client care professional who knows the nature of his job well, is knowledgeable, has good communications skills, follows the process for all parties and concludes it quickly. Whenever we had a question, we received a very polite and quick response from him. He is very competent in planning, explaining and implementing processes. By his assistance, we completed the purchasing process in the most comfortable and easy way. We would like to thank him and therefore, the entire RW family for the respect he shows to himself, his work and his clients. I hope we have the opportunity to work again in the future.

Esra · 17 September 2023

Agent replied · 15 June 2024

Thank you, Esra

5/5

Trustpilot

Effortless & Well Managed Enablers

We are very happy to be able to be involved in the promising transition of the cityscape of Liverpool with purchasing a flat with the help of RW Invest. Had a fast & smooth purchase thanks to Adam who had his hands on the entire process and was eager to answer our all on the fly questions and coordinated different stakeholders to be efficient as possible in such a complex & important task. We certainly recommend anyone who is willing to be involved in this type of investment to reach out to RW Invest.

Efe · 17 September 2023

Agent replied · 15 June 2024

Thank you for your feedback, Efe

4/5

Trustpilot

Apartmenet in Liverpool

I recently had the privilege of working with an exceptional real estate client manager who played a pivotal role in helping me secure a contract to buy an apartment in Liverpool. special thanks to Kharym Rsool and Chloe. From our very first interaction to the moment the deal was sealed, their professionalism, expertise, and dedication were nothing short of outstanding.First and foremost, communication was a key highlight of this experience. My client manager was always just a phone call or email away, promptly addressing any questions or concerns that arose throughout the process. Their responsiveness instilled confidence and ensured that I was well-informed at every step. They not only communicated effectively but also listened attentively, understanding my specific needs and preferences to tailor their services accordingly.

Mo · 16 September 2023

Agent replied · 15 June 2024

Thank you for your feedback, Mo

5/5

Trustpilot

Dream team!

Lewis and Peter were absolute stars. They’re both so accommodating and made me feel secure in my experience as a first time buyer. Lewis showed us the flat and let us take our time, answered our questions with patience, and even made it feel like a fun experience. If you sold tickets, I’d be back! 😂

VICTORIA · 12 December 2024

Agent replied · 28 December 2024

Hi Victoria,Thank you so much for sharing your positive experience with Lewis and Peter! We're thrilled to hear they made your first-time buying experience enjoyable and comfortable. Your kind words have surely made their day. If you have any future needs or questions, feel free to reach out. Enjoy your new flat!

5/5

Trustpilot

Tiarnan Carlin (Sales) and Rachael…

Tiarnan Carlin (Sales) and Rachael Barkley (Client Care Executive) are the best estate agency team I have worked with.I had already planned to invest in another development before Tiarnan approached me, but finally decided to invest in a new program through RW Invest due to Tiarnan`s professional and informative introduction and analysis of property investment market. When I struggled to understand the purchase process as it involved a tax complication, Tiarnan patiently explained to me repeatedly, helping me to be able to move on with the process especially as the exchange date was close.Rachael is very competent in her work, supportive, thoughtful and trustworthy. I felt being well looked after during the whole process. She has been in constant communication with me and taken extra work to help to coordinate between me and solicitors. I truly appreciate what she has done to smooth the process and freed me from the stress of unresponsive solicitors.Tiarnan and Rachael give me more confidence to invest through RW Invest this time and in the future.

Property · 8 September 2023

Agent replied · 15 June 2024

Thank you very much for your kind feedback

5/5

Trustpilot

The Client Care Manager at RWInvest was…

The Client Care Manager at RWInvest was amazing in follow-up calls. Transparency and communications were key across oceans and cultures. She makes things simple and effective. Remember, we never met, which makes Psychology 101 of dealing with international investors a very tricky business. But Chloe made it so simple. Another person that eased the process and made it real from day one is Alexio Vieira. Every time I had a question, a clarification, or help in matters beyond the ordinary, Alexio answered my WhatsApp messages almost on the spot, even on weekends. For international investors, this is soooo important. I salute his positive motivation

Michel · 12 August 2023

Agent replied · 15 June 2024

Thank you for your comments Michael

5/5

Google

The team has been absolutely fantastic in terms of providing support and keeping on top of things related to closing the sale, exchanging of contract and all other related matters. Special thanks to Adam for the patience and constant communications and status, including facilitating changes to the letters and dates. Alexio was great to provide all pre-sales materials and answering questions. Thanks to RWinvest.

Chun · 27 June 2024

Agent replied · 26 August 2024

Thank you Chun! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!

1/5

Trustpilot

BEWARE!

BEWARE!I would avoid any purchases using this company.I was persuaded by a very pleasant selling agent, to invest in two properties over 5 years ago both were being developed by YPG. One went bankrupt and the other one has been continuously delayed again and again. I must warn anyone contemplating in investing in any YPG project or in any RW Invest promoted scheme! I have completely lost any faith in humanity

Amber · 5 February 2024

Agent replied · 15 June 2024

Dear Amber,Thank you for your feedback.When we initially agreed to market these properties all relevant due diligence was carried out and the developer had a proven track record of completed developments in the same area which were fully tenanted and paying assured rent in full and in a timely manner. Given this was the case, there was no cause for concern. Whilst it is regrettable that the projects referred to in your feedback later encountered difficulties, those difficulties were as a result of various economic factors, including but not limited to the Covid-19 Pandemic which impacted the construction industry across the UK, and the continuously changing nature of the pandemic and restrictions imposed on the construction industry further compounded these difficulties. Given the above, these difficulties could not have reasonably been foreseen at the time the properties were marketed. The first development referred to in your feedback faced challenges as a result of rising material costs combined with supply chain issues throughout the global pandemic, amongst many other challenges arising throughout that period. These difficulties occurred throughout the Covid-19 pandemic, and at the time RWinvest reached out to all investors to inform them of this and worked with closely with the administrators in an attempt to facilitate the best possible solution and attempt to achieve the best possible outcome for investors. One proposed solution was, without obligation, to assist investors to purchase the site out of administration using deposits already paid, and we would then help in appointing the relevant professional team of Architects, Quantity Surveyors, and Construction Managers etc. to finish the development. Unfortunately we did not receive sufficient response to this proposal and therefore the development remained with the administrators who are still in communication with all investors. The second development referred to in your feedback encountered almost identical issues, however as the construction on that development was further progressed, several blocks were able to be completed using materials already on site, and we will continue to monitor the situation to assist wherever possible.Please be assured we do understand and share in your frustrations, and whilst it is regrettable that you remain unhappy with the progress so far, we can assure you that our clients best interests are always our focus and we will always do everything possible to assist in any way that we can. RWinvest.

5/5

Trustpilot

RWinvest an excellent route to property management

RWinvest made my experience exciting as everything from first contact to exchange was seamless. No hassles. The coordination and follow up from Adam Burns, just made everything look too easy.

Kelvin · 25 September 2026

Agent replied · 24 September 2026

Thank you for your fantastic feedback. We’re delighted to hear your journey from first contact through to exchange was seamless and enjoyable. Adam will be especially pleased to know that his coordination and follow-up made the process feel so straightforward.

5/5

Trustpilot

Kallum Holmes exceptional customer

Kallum Holmes provided me with an exceptional customer service ie timely responses even at late hours, clear guidance on needed actions results in completion of contract exchange in a smooth and timely manner.

Elie · 2 September 2026

Agent replied · 24 September 2026

Thank you for your fantastic feedback. We’re delighted to hear that Kallum’s clear guidance, responsiveness and support helped make your contract exchange smooth and timely. We’ll be sure to pass your kind comments on to him.

5/5

Trustpilot

Excellent service

Excellent service. Kullam has guided us with all the procedures. Timely and quick response. Very satisfied and happy with the service throughout our registered with them. Great

Nuzhat · 9 October 2026

Agent replied · 10 October 2026

Thank you for your kind review. We’re delighted that Kallum guided you through the process and provided prompt support throughout. It’s lovely to hear you were so happy with the service.

5/5

Trustpilot

Thank you Daniel Chapman. Excellent standard of customer service...

It was a pleasure to be shown around our investment by Daniel Chapman. Daniel was a true professional, answering our queries in the most in-depth way possible and with the insight we needed, to feel the additional confidence. Upon request, Daniel went out of his way to show us around the community, adding further assurance to our investment. It was great to see the location, connectivity and accessibility of the property to the wider Liverpool community. Thank you Daniel, for the value added service. Greatly appreciated. Keep up the excellent standard of customer service.

Davinder · 21 May 2023

Agent replied · 15 June 2024

Thank you very much

5/5

Trustpilot

Exceptional Service and Seamless Transaction

As a first-time real estate investor in the UK, I recently had the pleasure of working with RW Invest, and I must say that I was extremely impressed with their service. From the beginning, they displayed professionalism, dedication, and a genuine commitment to ensuring my investment journey was successful and stress-free.The journey started with my initial deposit for a 4-bedroom property, which unfortunately didn't work out due to associated government charges which I wasn't aware of and prepared for. However, I was impressed by how RW Invest handled the situation. They prioritized my interests and ensured I didn't lose money by promptly offering me an alternative, more affordable property. This level of transparency and genuine concern for my investment's security impressed me.I enjoyed working with Chloe, the Associate Client Care Manager, throughout the process. Chloe's outstanding commitment to customer service was evident from the first interaction. Chloe was incredibly responsive and consistently kept me informed at every transaction stage, paying attention to detail and willing to go the extra mile to ensure that all the necessary documents were promptly delivered and accurately signed.Chloe was always available to provide guidance and support, with exceptional communication skills and a proactive approach that made the process smooth. I would also like to commend RW Invest for their perseverance in finding the right solicitor to handle the transaction. Although we went through two solicitors who couldn't meet my expectations, RW Invest didn't give up and eventually connected me with a third solicitor who was an absolute delight to work with. Their expertise and efficiency contributed greatly to a stress-free exchange process.Overall, I am extremely pleased with the service I received from RW Invest and would highly recommend them to anyone looking to invest in real estate in the UK. Their commitment to customer satisfaction, transparent communication, and ability to adapt to unforeseen circumstances truly makes them a joy to work with.For the exceptional service provided by Chloe and the entire team at RW Invest, I have no hesitation in awarding them a well-deserved 5-star rating.Disclaimer: This review is based on my personal experience as a real estate investor and does not constitute financial or investment advice.

TAYO · 16 May 2023

Agent replied · 15 June 2024

We really appreciate you leaving your comments

5/5

Trustpilot

Why I would highly recommend: Rachael Barkley was my Client Care…

Rachael Barkley was my Client Care Executive and couldn’t have made the process any easier or smoother. In fact this was my second purchase with RWinvest and I specially requested Rachael as she had been so fantastic first time round. Nothing was too much trouble, she went above and beyond to cater for the fact that I live abroad and my availability was restricted due to Ramadan hours also. Rachael held my hand through the whole process and was patience personified.

Ms · 16 May 2023

Agent replied · 15 June 2024

Thank you for your positive feedback

5/5

Trustpilot

A* Aftercare

Have had such a good experience working with Daniel Chapman at RWInvest. I wanted to sell my unit and Daniel has been so helpful throughout explaining the process and supporting me with every query I had. I was concerned that RW Invest would abandon me once they had collected my money and I didn't feel like that at all. The aftercare is what really stands out. As a result of the excellent service that I have received I have decided to keep my unit so that is a real testament to the customer service. Thanks again Daniel :-)

Mr · 5 May 2023

Agent replied · 15 June 2024

Greatly appreciate the feedback

5/5

Trustpilot

RW Invest Team

All the property buying process went very smooth thanks to RW Invest team Joshua James, Tony Lum. Always providing assistance and feedback on time. Many thanks guys!

Nikos · 3 October 2026

Agent replied · 31 May 2026

Thank you for your kind review. We’re delighted that Joshua, Tony, and the wider RW Invest team made your property-buying process smooth and kept you updated throughout. We’ll be sure to share your lovely feedback with them.

5/5

Trustpilot

I am more than happy to write a…

I am more than happy to write a positive review for Rachel from RW Invest North. Her support and guidance throughout the process were exceptional. I was initially apprehensive, but Rachel helped me understand every step of the process and was always available to answer my questions. Her knowledge of the industry was evident, and her ability to explain complex ideas in simple terms made me feel confident in my investment decision. She listened to my needs and preferences and provided me with options that were tailored to my specific goals. Working with Rachel was a truly positive experience, and I highly recommend her services to anyone looking to invest in the property market. Her professionalism, dedication and commitment to ensuring her clients are satisfied, is admirable. I wouldn’t hesitate to work with Rachel again in the future.

Dani · 18 April 2023

Agent replied · 15 June 2024

Thank you for leaving your experience for others to see

5/5

Trustpilot

Visit to the OBS site - checking on progress

Thanks to Gary from RW Invest in showing me and my mother around today at the OBS site.Due to the delays from the various pandemic impacts and Suez Canal it was great to be able to go and see the progress on my units as well as the completed ones - all are looking great.The team on site from Paul to Phil and reception team as well as the builders around - all super friendly and welcoming even though we were disturbing their work.Looking forward to seeing all the area finished and know it will be a great location for people to move in to in due course

Matthew · 13 April 2023

Agent replied · 15 June 2024

Appreciate your positive comments

5/5

Trustpilot

Exceptional customer service, supporting and helpful.

I have had the pleasure of experiencing exceptional customer service from RWinvest. Adam and Michelle were remarkable and were exceedingly supportive in facilitating the acquisition of two properties in Liverpool, at "The Gateway." Their guidance was instrumental in the purchase of the properties and I express my utmost satisfaction with their assistance, and I am inclined to not only endorse but also consider any property advertised by RWinvest.

Narendra · 1 February 2024

Agent replied · 15 June 2024

Thank you Narendra! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!

5/5

Trustpilot

RW Invest provided outstanding service

The RW Invest staff were respectful, informative and professional throughout the selection and purchasing processes. Saj and Alex were able to negotiate the deal that I was happy with. Adam guided me through the settlement process and provided expert advice to both me and the solicitors. The team at RW Invest made my property transactions seamless and were there to explain and answer all my questions with honesty and clarity.

Martin · 11 December 2023

Agent replied · 15 June 2024

We appreciate your comments

5/5

Trustpilot

Very professional set-up!

We really appreciate the regular check-ins, reminders and follow-ups from Adam & Team performed in a discreet and subtle manner. Adam was always available and prompt in dealing with our queries and helped smooth the process when working with lawyers and conveyancers. Based on the experience thus far working with RW Invest, my wife and I are highly likely to work again with the company

Kumaran · 18 March 2024

Agent replied · 15 June 2024

Hello Kumaran, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.

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