1/5
very bad sorry very very bad .I dont trust them
Agent replied · 24 October 2024
Good Morning, we are sorry to hear this. Could you please provide us with more information at customercare@countrywide.co.uk. Many Thanks.
Trusted Agent profile · Salford
★★★★★
610 reviews across 2 platforms
135 Chorley Road, Swinton, M27 4AE, Salford, M27 4AE
Bridgfords's office in Salford, at 135 Chorley Road, is rated 2.8 out of 5 across 610 reviews on two platforms, including 164 Google reviews rated 4.6.
Every review we hold for the Salford office, from every platform, shown as written. First names only.
1/5
very bad sorry very very bad .I dont trust them
Good Morning, we are sorry to hear this. Could you please provide us with more information at customercare@countrywide.co.uk. Many Thanks.
5/5
Great service and support from Suzanne and Natalie. Thank you.
Hi, thank you for your five star review. It's really good to see you've received such a great service, and I'll make sure the branch manager is aware of Suzanne and Natalie's brilliant service. Many thanks, Countrywide.
1/5
Appalling service for tenants
Appalling service for tenants, fixing a leaking bath can take months and it is still not fixed. Leaving notice enforced is not the one agreed in the contract. Julie (from Bridgfords) can ignore your emails.. be ready or run!
5/5
Excellent expirience from start to…
Excellent expirience from start to finish. Sold my house fast and more than covered my fees as they got over asking price. All the staff were great to deal with and I could not recommend them highly enough.
5/5
James at Bridgfords Bamber bridge…
James at Bridgfords Bamber bridge letting team was excellent throughout the process - fast, efficient, knowledgeable of the market and the description of the property was superb. First viewings booked within days of listing. Definitely recommend.
1/5
Nobody takes ownership of issues
Nobody takes ownership of issues, ignore emails and all this for the privilege of paying £475 fees to simply move into a property. Awful service and I will never use Bridgefords again as either a tenant, landlord or prospective buyer/seller.
1/5
NO NO NO
Never again. Nothing more to say - just awful.
1/5
Don't go there
Dreadful company, hardly do anything right. If you complain, you will be dealt with courtesly, however the complaints department (substantial number of staff, seemingly) results in hoops that are impossible to jump through.Just avoid all the stress and walk by!
1/5
This is the worst letting company I've…
This is the worst letting company I've had the misfortune of dealing with...I advise everyone to keep away from this bunch of cowboys.Star ratings -00Staff star ratings -00Customers services rating -00Only interested in ripping you off
1/5
Worst experience couldn't agree more…
Worst experience couldn't agree more with all the #1star reviews on here. Unprofessional, have no idea what good customer service is; forget who the customer even is!
1/5
refused me to see a house
Wouldn’t let me view a house as they wanted to see all my paper work and sit down with their mortgage adviser first even though I had stated I had a mortgage adviser in place already
1/5
Never use bridgfords and Natalie
Never use bridgfords and Natalie. They are the worse ever. No care. The hacienda deansgate branch is a nil star. Terrible. No one calls you back. They are ignorant to the core. Never use them.
1/5
Absolutely appalling level of customer…
Absolutely appalling level of customer service and a superb example of estate agent incompetence. Do not go anywhere near this company and use an alternative.
1/5
Do not use bridgefords
Do not use bridgefords. They fed us with lies from the start and told us what we wanted to hear but didnt put ot in writing. We are now £750 down because if the lies.AVOID
1/5
poor communication
poor communication - lack of contact or updates.on transactions. have to chase them for information.. hard work !
1/5
It takes a lot of practice to perfect the art of being so incompetent
How can you be so incompetent.People working there can't even send an email.So so so bad, probably the worse company I've ever experienced and would highly recommend you to avoid
1/5
Sorry for the 1 start but no option of 0!!!
Happy to take your money with scant regard for their contractual obligation. Took over a year to fix some of the problems in house and still did not address the main problems.Filthy poorly maintained houseDisgraceful.
4/5
Good customer care
I have been renting my house through them for years, comparing this company with others I have to say that they are very competent and efficient. No complaints, I strongly recommend them
1/5
Not interested at all
Not interested at all. Took several phone calls to get any response at all, and wouldn’t allow any house viewing until my own property was on the market.
1/5
Extremely poor customer service
They hanged up on me and refused to pick up the phone. All because I had some specific questions about the property. The length of the call was 5min. Unbelievably rude customer service!
1/5
Shoddy practices
Shoddy practices - gave my data to third parties without my authority. Switched utility companies on the property without asking me. And three months on they still have not returned my deposit.
1/5
Please avoid
Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.
5/5
Fantastic Sales team
Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!
5/5
Had a great experience with Bridgefords
Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Salford office has 610 reviews across two platforms: 164 on Google, 446 on Trustpilot (across the whole business).
Bridgfords Swinton Sales is rated 2.8 out of 5 across all 610 reviews, and 4.6 out of 5 on Google from 164 reviews.
Bridgfords Swinton Sales, 135 Chorley Road, Swinton, M27 4AE, Salford, M27 4AE.