Every review we hold for the Sale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving recently sold my house and purchased a new one I really wanted to leave a review to let others know just what great service I received from Bridgfords. Bridgfords were not 'my' estate agents (I chose another agent to sell through), but they were the agents I bought my new property from. Having had quite a few mishaps along the way (no fault of Bridgfords) I can honestly say that without the help and support of Edward at Bridgfords I don't know how I would have managed to stay sane! Edward contacted me regularly (neither my estate agent nor my solicitor did the same) , he kept me informed of any updates and when both my solicitor and my estate agents were lagging to get over the final hurdle it was Edward who went out of his way to help me move things along. Edward also contacted me the day after moving just to check everything was ok and make sure our move went smooth and we'd had a good first night in our new home......a personal touch that I found very endearing. I think Edwards work ethics and genuine care for his clients is something that is rarely found these days and he is an absolute credit to Bridgfords. I do hope that I won't be moving again anytime soon but if the situation arises I would not hesitate to use this firm and I would highly recommend them to anyone. Thank you Bridgfords, and especially thank you Edward.PositiveResponsiveness, Professionalism
Lynn · 24 August 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI have recently let my property out in Sale and have been very pleased with the service received from Bridgfords. From the moment I met Amber, she was professional and friendly and was one of the main reasons why I chose Bridgfords instead of one of the other agents in the town. Amber was always available when needed and guided me through the process as a first time landlord, putting me at the ease the whole time. Elisha was also very friendly and helpful when I called into the office or spoke to her on the phone. Overall a very good service and I would not hesitate to recommend. Thank you!PositiveResponsiveness, Quality, Professionalism
Rachel · 24 August 2021
Agent replied · 12 June 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleRheanna helped us to get our new home so quickly. She was so pleasant and helpful on the day of the viewing. Everything was so easy to deal with, I would definitely recommend her and Bridgfords to anyone that needs a new home! Thanks Rheanna, we appreciate you :)
Gabrielle · 13 May 2024
Agent replied · 12 June 2024
Many thanks gabrielle kanor for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a privilege to work with this agency for our first rental property. Everything was completed smoothly and quickly, just as we expected. I would like to especially thank Katie; she was really kind and supportive throughout the entire process, from start to finish. I highly recommend this agency to everyone.
Aylin · 14 March 2024
Agent replied · 12 June 2024
Thank you Aylin for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe viewed a property which we loved and the landlady accepted our offer. We paid the holding deposit all ok so then we went through the referencing checks.
I explained that my tax return wouldn't be done right away but hopefully it wasn't a problem as the move in date was 2 months in advance. Every email I sent to Elisha was then ignored. She also repeatedly threatened us with other offers they had on the phone. She refused a second viewing because we think she didn't want to bother the landlady.
Now we put our notice in and paid for a tax return amber emails and says they have put forward half finished referencing to the landlady so obviously she's refused us.
Stay away from brigfords sale, you might find a lovely home just to find the estate agents are too incompetent to complete the deal.NegativeResponsiveness, Quality, Professionalism, Value
Beau · 13 June 2021
Agent replied · 12 June 2024
Hi, I am sorry if this has been your experience. Customer service is important to us and as such I would like to invite you to discuss with us further via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleFrom meeting Dale, who came to value the property, to all the viewing staff and Rachel. Edward has been a star, he who took over when we agreed a sale. It's been a rollercoaster ride (selling in a Pandemic is not for the faint hearted!) But, with everyone doing such a great job, we are over the moon at selling through Bridgfords in Sale. Friendly, helpful, patient and great for getting the price we wanted, and not undervaluing just to get a sale. Highly recommend the team.
Joanne · 13 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleOverall great experience, all members of staff were lovely. Initially we were unsure whether to sell or let the property. Dale visited us to provide a valuation. He was professional, knowledgable and was the reason we chose to use Bridgfords. We decided to let to property, so were transferred over to Amber and the lettings team. Amber visited the property and talked us through the process. Additionally she advised on what work would need to be done in order to achieve highest rental value. The property was placed on the market and in approx two weeks, tenants had moved in. Amber was professional, patient and well-informed of the local market. I would highly recommend using Bridgfords.
Lily · 13 June 2021
Agent replied · 12 June 2024
Many thanks for the amazing 5* review and wonderful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmber Gelling at Bridgfords Countrywide lettings’ agency has been managing my landlord’s account for the past 7-8 years. I have been delighted with the service she has provided on behalf of the company, which has encompassed all of the qualities outline above - good quality & value, and (very) professional and responsive to my requirements as a customer/client. Over the past 12 months I have had great difficulties in dealing with my tenant who refused both to the vacate the property after the Section 21 notice expired in December and allow access to it during this time. Thankfully, Amber was on hand throughout this period to support and provide necessary confirmation & copy documentation required to my solicitor to enable him to apply for repossession/eviction. Unfortunately the coronavirus lockdown interceded and delayed matters but, nevertheless, she was on hand again with assistance and support once the property was recovered in late August - and since. A Star!PositiveResponsiveness, Quality, Professionalism, Value
Peter · 13 June 2021
Agent replied · 12 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI would like to thank Bridgfords Sale branch for the help and support in selling our family home recently.
Although we got 2 other estate agents out for a valuation and discussion on their services, Bridgfords led the way in terms of professionalism, enthusiasm and knowledge. Rachel was friendly and personable.
Most of our dealings thereafter were done with Edward who was fantastic, friendly and took a proactive approach in keeping us up to date.
Bridgfords managed to get plenty of viewings booked in and several offers on the house, one of which was accepted at higher amount than the asking price.
Great service all round and we can’t thank you all enough.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 13 June 2021
Agent replied · 12 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleWe had good experience with Bridgfords letting team. Katie is on time and communication is good. We receive all documents in short time, they are very efficient, recommended.
Jascle · 16 February 2026
★★★★★ 5/5
GoogleElizabeth at Lettings department really go above and beyond whilst dealing with a lettings matter concerning a property I rent out. Elizabeth really assisted me in bringing forward areas of a lettings contract that needed to be terminated. Without her, this would have taken more time and effort which at the time I did not have. Thanks Elizabeth for your help again.
Ian · 13 June 2023
Agent replied · 12 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say a massive Thankyouu to Katie with my move as she has been really helpful throughout my whole process of sorting out my move also with advice and any enquiries regarding the property. For sure recommend Bridgeford letting agency
Maryam · 24 July 2024
Agent replied · 23 August 2024
Many thanks for the great recommendation, 5* review and your kind words Maryam. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI found the communication with Rheanna excellent. Rheanna went through the process of acquiring a new tenant for my property and arranged all the paperwork. Really took all the stress out of the process. Thank you
Vicky · 9 November 2024
Agent replied · 12 June 2024
Hi Vicky, thanks for your 5* review. It's great you had such a great experience with Bridgfords. Best wishes, Tracey.
★★★★★ 5/5
GoogleI recently purchased my first home with Bridgefords in Sale. Fantastic service from start to finish which was quick, just a little over two months. I would like thank all the team for their support, Especially Edward to went above and beyond to make my journey a smooth and successful one. He was brilliant. All in all I would highly recommend.
John · 13 June 2023
Agent replied · 12 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am pleased to recommend Katie at Bridgfords Letting Team. I found Katie to be polite, professional and felt completely confident in her abilities to guide me through the letting process.
Alison · 16 January 2025
Agent replied · 23 January 2025
Thanks Alison for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm sharing a positive review on Bridgfords lettings. Rheanna Draper has been very good in showing us the property at lawnhurst. Loved the location and she shared all the details around it nicely. Thank you for your service.
Snehal · 1 October 2024
Agent replied · 22 October 2024
Thank you for your 5* review Snehal! We're delighted to hear that Rheanna provided excellent service and that you loved the property at Lawnshurst. We appreciate your kind words. Kind regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe team have been very helpful and responsive to our questions. Thank you!
Emily · 11 September 2026
Agent replied · 11 October 2026
Thank you for taking the time to share your experience and for your wonderful 5* review and your lovely comments! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent Letting Agent!
I had a fantastic experience with Bridgfords, especially Elizabeth, Rheanna and their team. They were incredibly quick, efficient, and professional throughout the entire process. The communication was excellent, and they made the entire renting process seamless. I appreciate their dedication to providing top-notch service. Highly recommended!
Dheeraj · 14 March 2024
Agent replied · 12 June 2024
Many thanks for the fantastic recommendation and 5* review dheeraj sharmila. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely lovely company- quick and easy to find our apartment with them. Caroline was amazing, we had clear lines of communication throughout the signing process and she was quick to answer any questions we had. No problems with our tenancy so far, and they’ve already given us the relevant contacts if we do face any :) thank you!
Persephone · 17 August 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat and easy experience as a first time tenant ! Katie Leslie has been so kind, informative and patient with all of our questions. She has made this Tenancy smooth and easy for both myself and my partner.
Georgina · 22 September 2024
Agent replied · 22 October 2024
Thank you for your terrific 5* review Georgina. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Rebecca Lazarus at Bridgfords. Rebecca helped my brother find the perfect property for me after my husband passed away and I was new to the area. Rebecca was very helpful, professional
and courteous. Nothing was too much trouble and Rebecca was very patient at a time when I wasn't functioning very well. She helped me with paperwork and answered all my questions and emails promptly. All estate agents have a lot to live up to with Bridgfords and I know every estate agent would benefit from having someone like Rebecca Lazarus assisting their clients. Thank you.
Kathy · 13 June 2020
Agent replied · 12 June 2024
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
★★★★★ 4/5
GoogleThank you Bridgefords, particularly Elisha for helping us find secure and move into this rented property. I must say Bridgefords did come highly recommended by a landlord friend of ours and they have not disappointed.
Our family is new to renting, having just moved out of our own property and needing to rent at short notice, we were apprehensive about taking this step but we were guided through the process so well. We were so impressed with how well the team worked together to resolve our situation. Nothing seemed too much trouble and the patience of the staff was appreciated.
I would definitely recommend Bridgefords as lettings agents to others. Thanks again Carol and Eric.
Carol · 13 June 2020
Agent replied · 12 June 2024
Hi Carol,
Thank you for your kind comments and wonderful review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleI recently sold my property via Bridgfords in Sale. Throughout the process, Rachel and Dale were very friendly and professional and made it a stress free experience. I received an offer within 2 weeks of the house being advertized and was very pleased to achieve the asking price. I had a low opinion of estate agents in general, having had a bad experience a few years ago with another estate agent in Sale. However, Rachel changed all this and I would highly recommend Bridgfords.
Thierry · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleGreat experience renting for the first time with Bridgfords! Very quick and hassle free process. Rheanna has been welcoming, helpful, very informative and extremely responsive to our questions and queries which has helped massively. Would definitely recommend.
Cosmina · 22 September 2024
Agent replied · 22 October 2024
Hello Cosmina, thank you for your wonderful review! We're thrilled to hear that Rheanna made your first renting experience smooth and hassle-free. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations.
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