Every review we hold for the Sale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Bridgfords (specifically Rheanna). From the very beginning, the customer service was excellent and the approach was highly professional.
Even though we ultimately had to withdraw our tenancy request due to external delays, Rheanna was incredibly understanding, helpful, and kind throughout the entire process. It’s rare to find such supportive service when plans change, and because of this experience, Bridgfords will definitely be our first choice when we are ready to look for a property again. Highly recommended!
Joel · 15 April 2026
Agent replied · 16 April 2026
Thank you for your kind words about our team at Bridgfords. We strive to provide excellent customer service and professionalism, even when plans change. We will be here to help you find your perfect property when you're ready. Thank you for recommending us!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a really positive experience with Bridgfords while securing our new flat. Rhianna was especially helpful throughout the process, she was professional, responsive and kept us updated every step of the way. The whole process was handled smoothly and any questions we had were answered quickly, which made everything far less stressful.
Thank you to Rhianna and the team for all the support, we really appreciate it!
Simran · 16 March 2026
Agent replied · 16 April 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReview for Chris Hilditch, Outstanding Service
We had the absolute pleasure of working with Chris Hilditch, and we cannot recommend him highly enough. From the very beginning, Chris promised to “hold our hands” throughout the entire process, and he truly delivered on that promise.
His support went far beyond our expectations. Chris was consistently available, incredibly knowledgeable, and always one step ahead. No question was too small, and no detail was overlooked.
His calm and reassuring approach made what could have been a stressful experience feel smooth and manageable.
Chris didn’t just meet our expectations, he exceeded them. If you’re looking for someone who is genuinely committed to providing exceptional service and going the extra mile, Chris Hilditch is the person to trust.
Thank you, Chris, for everything!
Sally · 13 October 2025
Agent replied · 12 November 2025
Thank you for your kind words and glowing review! It was an absolute pleasure working with you and I'm thrilled to hear that you were satisfied with the level of service I provided. I always strive to go above and beyond for my clients and I'm happy to hear that my efforts did not go unnoticed. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have recently signed a tenancy agreement through Bridgfords and from the first viewing through to completion of the contract, our lettings negotiator Katie has been professional, approachable and prompt to respond to any queries along the way. We're excited to move into our new home - many thanks to Katie for helping to make it happen!
Hannah · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words and for choosing Bridgfords! We're thrilled to hear that Katie provided top-notch service and helped make your move a positive experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently rent a property through Bridgeford
Rheanna is friendly, helpful and professional. She answered all my questions, guide me through every step and updated me at each stage.
It’s a very good experience working, I would rate it 5 stars
R · 12 April 2026
Agent replied · 16 April 2026
"Thank you for choosing Bridgford for your rental needs! We are thrilled to hear that you had a wonderful experience working with Rheanna. We strive to provide top-notch service and it's great to know that she succeeded in answering all your questions and guiding you through each step. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReview for Katie Leslie
I recently worked with Katie Leslie to find a rental home, and I can’t recommend her highly enough. From our first interaction, Katie was professional, friendly, and attentive to my needs. She took the time to understand what I was looking for and provided a range of options that suited my preferences.
Katie’s knowledge of the local market was impressive, and she was always available to answer my questions. She guided me through the application process seamlessly, ensuring everything was clear and straightforward. Her proactive approach made the entire experience stress-free.
If you’re looking for a dedicated and reliable letting agent, Katie Leslie is the one to call. She truly goes above and beyond for her clients!
Muhammad · 8 October 2024
Agent replied · 22 October 2024
Hello Muhammad,
Thank you for your wonderful 5* review! We're thrilled to hear about your positive experience with Katie Leslie. Your kind words and recommendation mean a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleRecently started the process of renting with Bridgfords and Katie has been amazing at helping with the process, very responsive and great at providing updates! Overall a very positive experience ✨
Gabrielle · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have had very good experience with the letting team. Elizabeth is very helpful and responsive. Rheanna has arranged repairs and cleansing of the property efficiently during the transition period, and communicated effectively with us in sourcing new tenants throughout the process.
Chan · 13 October 2025
Agent replied · 12 November 2025
Thank you so much for taking the time to share your positive experience with our letting team. We are so pleased to hear that Elizabeth and Rheanna provided excellent service throughout the transition and tenant sourcing process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRheanna was absolutely amazing. She was extremely knowledgeable and handled the whole process professional and had solutions to any questions that came up. I would definitely recommend Bridgfords.
Irene · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words, we're thrilled to hear you had a great experience with Rheanna! Our team at Bridgfords takes pride in providing knowledgeable and professional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRheanna was especially helpful - great service from start to finish moving into my new home. lovely little welcome gift too - Thankyou!!
Butter · 16 March 2026
Agent replied · 16 April 2026
"Thank you for your kind words! We're glad you had an excellent experience with Rheanna and our team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 2/5
GoogleThanks for the help Katie on the property, super helpful and fast with everything needed.
A year on now and we’ve had so many issues with the maintenance team, we have reported issues over the whole time we have been here and it has taken so many months to get any of them sorted.
Most recent one being a fuse keeps flipping and knocking off our hot water, fridge, freezer, oven and many other things but we are told this isn’t an emergency or urgent situation.
Smeillenfurry · 5 November 2025
Agent replied · 12 November 2025
Thanks for leaving us a great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRheanna and the team are fantastic, they made the process of viewing and renting a flat so easy! They were incredibly prompt, kind and supportive throughout the whole process. Thank you!
Ana · 5 November 2025
Agent replied · 12 November 2025
Thank you for your kind words! Our team is dedicated to making the rental process as seamless and stress-free as possible. We are glad to hear that Rheanna and our team provided you with excellent service. Thank you for choosing us! Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleHad a really good experience dealing with Bridgfords Sale, Extremely helpful and they all go the extra mile
Special Thanks Rheanna and Kate for their help and support with applications
Mike · 5 November 2025
Agent replied · 12 November 2025
Thank you for your kind words! We are thrilled to hear you had a great experience with Bridgfords Sale. Our team, especially Rheanna and Kate, always strive to go the extra mile for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had a fantastic experience renting through agent Rheanna. The team was incredibly professional, responsive, and attentive to my needs. They made the entire process seamless and stress-free, from viewing the property to signing the lease. All my queries were handled promptly, and they were always available to answer any questions. I highly recommend Rheanna to anyone looking for a reliable and supportive renting experience!
Rashid · 24 July 2024
Agent replied · 23 August 2024
Hi Rashid Ellidir, thank you for sharing your wonderful experience with agent Rheanna. We are delighted to hear that she provided you with professional and attentive service throughout your renting process. Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally smooth tenancy process. Katie Leslie was helpful, responsive, and made everything easy from start to finish.
Linkesh · 16 February 2026
Agent replied · 16 April 2026
"Thank you for your kind words! We're thrilled to hear that our tenancy process was smooth and hassle-free with the help of our amazing team member, Katie Leslie. We aim to provide the best experience for our customers and we're glad we delivered it for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRheanna took the time to understand our needs, offered valuable advice, and was always available to answer any questions. Her professionalism and commitment to finding the perfect property were truly impressive.
I highly recommend Rheanna for anyone looking to rent, you won’t be disappointed!"
This review highlights their professionalism, market knowledge, and client-centric approach, making it a well-rounded endorsement.
Iman · 17 October 2024
Agent replied · 22 October 2024
Many thanks Iman for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleKatie was good in finding a tenant for our rental property. she kept an open and prompt communication line, updating us every step of the way. The team was good at finding a tenant quickly as well so the vacant period was just about a week. I didn’t give 5 star cos that will mean perfection.
Ugonna · 2 December 2024
Agent replied · 9 December 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Bridgfords, where their exceptional agent, Rheanna Draper, went above and beyond to ensure a smooth and swift letting process. Her dedication made the entire experience seamless and stress-free. We highly recommend Bridgfords, and especially Rheanna Draper, to anyone seeking a reliable agency and agent for renting or purchasing properties
Mohamadhosein · 9 November 2024
Agent replied · 9 December 2024
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBridgfords has been the most hardworking and proactive agency I’ve ever worked with. Letting my property through them has been a smooth and professional experience from start to finish. Special thanks to Rheanna, she’s incredibly responsive, informative, and always on top of things. I also really appreciate their whole team, including both the sales and lettings departments at the Sale branch. Truly impressed with the service!
Littlelittlecherie · 7 August 2025
★★★★★ 5/5
GoogleKatie was efficient and industriuos on our behalf could not have done better
Patrick · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to leave us a review! We are thrilled to hear that Katie provided efficient and industrious service. We couldn't have asked for a better recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKatie L was great from start to finish on completing the onboarding of our new home for us to rent. It was ridiculously quick and Katie kept us up to date throughout the process. We viewed the house on a Friday and a few hours later on the same day, we had confirmation that our offer to rent was accepted. Thank you very much!
Alex · 14 June 2024
Agent replied · 17 June 2024
Many thanks for your fantastic 5* review and your kind words Alex. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBecause of a serious mistake by SSE/OVO energy company I found myself with a demand from a debt collection agency and exorbitant bills that had nothing to do with me. I informed Amber Gelling who acted immediately. I continued to receive demands and bills, and I also continued to contact Amber. She remained patient and professional with me and ‘suitably assertive’ with both the agency and SSE/OVO! After a month of endlessly navigating call centres, and dealing with unhelpful and unresponsive staff, Amber’s tenacity was rewarded! The matter was concluded successfully. A huge thanks to Amber who was pushed to the limits by a recalcitrant company and a worried landlord!
Jane · 13 June 2023
Agent replied · 12 June 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI recently sold my father’s house through Bridgfords Sale. It wasn't the easiest time, having to deal with things from afar, but the team at Bridgfords Sale were very helpful and made the process as painless as possible. From the first appointment with Rachel who demonstrated a huge amount of local knowledge, through to completion, when I was receiving updates daily, I couldn't have asked for better service.
Megan, specifically, was brilliant throughout the whole process. She kept me informed at every step of the way with clear communications and updates and reassured me when I was uncertain as to what was going on or frustrated at the length of time things were taking to be resolved. Her tenacity at chasing the solicitors and lender was really appreciated and I honestly think the process would have dragged on for far longer if it hadn’t been for her commitment and dedication. She even checked on the property and obtained meter readings for me when I was unable to get to the property due to Covid.
I know there are cheaper online ways to sell your house but I can honestly say that Bridgfords were worth every penny and I wouldn't hesitate to use them again.
Martin · 13 June 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI asked Brigfords to put my house on the market for letting. Amber the branch manager has been very responsive and helpful. (She also helped me rent a house before when I hadn’t bought a house of my own and therefore I also used them for letting)
I think Amber was very nice and approachable. Their team did actively arrange viewings for me and I got text notifications when viewings were booked. The house itself is not brand new and it was not easy to find a good tenant, but I appreciate they kept trying. At the end, they helped me secure a tenant and able to let it out at my asking price and I very much appreciated their efforts.
The only thing I was not very happy about was the communication. I would only know what I needed to know when I asked them by email. They found a few potential tenants and sent me the offer. After I accepted one of the offers, they didn’t provide an update whether this would be proceeded or it had been fallen through. I was only informed the tenancy would start 2 days later after I received a system email asking me to sign the contract electronically. I felt a bit surprised and didn’t want to sign the contract as I didn’t know whether the reference checks passed or not… (they did confirm me the checking were all okay later on the phone) plus, I wanted to meet the tenant and clean the house before the tenancy started but I could not arrange as the Tenant would move in 2 days later….(and of course the tenant was not very happy about this).
As it is my first time letting out a house, I expect I would be informed timely on the progress without asking. It is the only thing that I felt a bit frustrated. I understood they have a lot of cases they need to handle so it could be just overlooking. Later on, one of their staff apologised to me and explained my case was handled by a new joiner so she didn’t know how to handle well. Plus it is summer holiday season so many of them were away, including Amber and therefore she couldn’t handle the case herself.
I think in overall they are very helpful and will respond promptly to requests and enquiries, which I felt very pleased. I may continue to use them in the future.
Winnie · 13 June 2023
Agent replied · 12 June 2024
Many thanks for the great review and your feedback. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.