Trusted Agent profile · Sale
★★★★★
387 reviews across 2 platforms
81-83 School Road, Sale, M33 7XA
Bridgfords's office in Sale, at 81-83 School Road, is rated 4.9 out of 5 across 387 reviews on two platforms, including 386 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sale office, from every platform, shown as written. First names only.
1/5
GoogleThe manager/staff blocked my car, he didn’t park properly
Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from start to finish. They're on it
Edward, thanks for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleElisha, Amber and Abdul have repeatedly gone the extra mile with the service they provide. As a busy landlord, I feel that it is important to highlight this high level of professionalism that contributes often to my busy schedule being eased.PositiveResponsiveness, Quality, Professionalism, Value
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleThankyou very much for your help and service .Bridgfords provide everything very clearly also we want to thankyou Rheanna for all the help done for us.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful and prompt with their response. I will highly recommend.
Many thanks for the fantastic recommendation and 5* review Darmiecole. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe lettings team have been really helpful throughout the process and have always maintained amazing communication. Would highly recommend Bridgfords! Thank you😊 …
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
5/5
GoogleStress free experience throughout even with the offer going through in the first lockdown and the sale in the second lockdown. Great service from the team including Dale, Edward and Rachel. Special mention to mortgage advisor Jill who was fantastic throughout!!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleSuper helpful, got my request to the landlord and came back with an answer within 48 hours.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
Yelldont bother
First approach to this agency and was very disappointed. Main let down was the complete and utter lack of communication from staff in relation to rental application, questions that should have been asked weren't. Phone calls made on the day were not returned until next day if that, staff were very slow in executing issues, on- line application was lengthy and thorough and fees in general were excessive. In the end got fed up and decided to cut and run and cancel application rather than go through more nuisance, though admin fee was lost. Wont be using again.
5/5
GoogleAs my Dad's executor, I sold his house through Bridgfords. They came out promptly, explained the market and their way of doing business, gave a valuation for probate and waited patiently for probate to be granted. When it was, they acted promptly, marketing the property, advising me thoroughly of progress and taking all the burden of showing the house and dealing with prospective buyers. When we thought we had a sale around Christmas but the buyer pulled out unexpectedly, the Bridgfords team rapidly contacted other prospective buyers and another offer was accepted at a reasonable price within days. I thought the team was professional throughout, listening and acting on any points that I made as the sale progressed. I had hardly anything to do beyond ensuring that the house was cleared, insured and kept in good order; Bridgfords liaised well with my solicitor and the buyers and kept me up-to-date at all times. Martin, Helen and Rebecca looked after the sale and worked well together. I never felt that I had to repeat anything to any of them as they clearly kept one another informed.
5/5
GoogleEveryone we have dealt with at Bridgfords have been lovely and care about any issues that have arisen with them. We have recently purchased a new house through Bridgfords and fortunately we also sold our house with them, which due to their extensive database of potential buyers was sold within 24 hours of valuation for over the asking price. Whilst all the team I have dealt with have been friendly and helpful I must make reference to Helen McGrogan who has made it feel like we are her only customer and she has worked tirelessly in coordinating our buyers, solicitors and vendor for the new house we purchased. Great team all round - thanks.
5/5
GoogleThe service was smooth and It was very easy to communicate the agency the letting agent. She is a sweet person, understands the need well and help you with the property questions. Very professional and helpful. Recommended by 5 star 🌟 …
Thank you for your brilliant 5* review! It is great to see that you have experienced a wonderful service from our local team. Kind regards, Scott
5/5
GoogleRheanna I. The Sale branch helped myself and colleague sort out an apartment she was friendly and helpful
5/5
GoogleRebecca and Catherine have just sold a flat for me in Sale. From start to finish they have done and excellent job and I can't thank then enough!! If you selling in the Sale area these are the girls to get on the job!!!
Thank you John for your kind comments. I'll pass your review to Rebecca and Catherine. Kind regards, Mark
2/5
GoogleWe bought our first house in the 80s through Bridgfords in Wilmlsow. They seems nice back then, so when we decided to rent out my recently deceased mothers house in Sale we contacted Bridgfords. Warning! The compliments end here (and remain in the past). Please do not trust this agent. I found that the branch manager lied to get me to sign up to market and let my property. Hidden charges, no feed back, rude telephone calls. Just not acceptable. Bridgfords is not what it used to be. It is now resting on it's laurels of the past. It is no longer an independent local brand, it belongs to a massive company 'Countrywide', who bought Bridgfords out and still trade under the name - all the paperwork came through as Countrywide - just search this company and you will stay well clear of Bridgfords! Shocking, appalling service from a brand that used to be so good in the past.
1/5
GoogleIt is the worst Letting Agency I have ever experienced I've lived In a rented flat and still living there I have leaks for 3 years and still nothing has been done about it. And now I'm getting the council involved to get some help.
Thank you for your review. We are sorry to hear that your experience with us has been less than great. It is imperative that all of our customers receive the highest level of service and we sincerely apologies for this shortfall in performance. We would like to investigate this further, could you please send more information, including the property address to customercare@countrywide.co.uk and these issues will be reviewed. Kind regards and many thanks again for leaving this review.
5/5
GoogleFast response to letting requests including the viewing appointment and the letting agreement drafting.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery good service.And very good staff very friendly and helpful.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleCannot thank Bridgfords enough. The whole team (Edward, Dale and Rachel) were all extremely helpful and were really on it when it came to keeping on top of things and chasing anything we needed them to do. Highly recommended!
Thank you for your 5* review! Wonderful to read such great comments about our local team. Kind regards, Scott.
5/5
GooglePolite and friendly staff. Couldn't be happier with the way our application to rent a new home went.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team in the Sale office is fantastic. Really professional and helpful with my house sales. Highly recommend!!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team at sale were an absolute dream to deal with. They explained the process so I knew exactly what to expect and when to expect it. They found me a brilliant tenant, very quickly and for a great rent too.
Hi Abby Thank you very much for this review and 5 star rating! I am delighted to hear that team provided such good service and found you a brilliant tenant! Kind regards, Jake
5/5
GoogleIt was a long winded process but the property eventually sold and the staff at Bridgefords where there at every turn to help us through the process so a big thank you to everyone at the Sale Branch
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
GoogleFirst time renting my home out and Ava from Bridgfords has made everything seem so easy. Very informative and helpful and no matter how major or minor the issue, she has always give me answers promptly and efficiently. Nick. K
Wonderful to read Nick that our team at Bridgfords, Sale, made your first time letting seem so easy. Best wishes and thank you for your 5* review, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bridgfords, Sale won Gold; Bridgfords, Stockport won Platinum; Bridgfords, Halifax won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.
