Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAwful at getting any maintenance work …
Awful at getting any maintenance work sorted on rental properties. Staff are rude and constantly making mistakes and chasing for rent that has already been paid.
Unknown · 11 May 2017
Agent replied · 13 June 2024
Thank you for your feedback, due to the post being anonymous we are unable to look into any issues you feel you may have experienced. We have never received complaints of this nature, so if you could email further information to Richard Durrant, Managing Director of Intercounty at richarddurrant@intercounty.co.uk he will look into your issues. Thank you
★★★★★ 5/5
TrustpilotVery professional company
This is our fourth sale with Intercounty, and has again proved to be a very helpful and professional transaction.Thank you so much.
Sandra · 29 November 2019
Agent replied · 13 June 2024
Thank you for you review Sandra and thank you for your loyalty in selling your properties with us.
★★★★★ 5/5
TrustpilotMollies been a great help with securing…
Mollies been a great help with securing tenants accordingly. Excellent communication and easy to get along with
Sam · 24 April 2021
Agent replied · 13 June 2024
Thank you for your 5 star review Sam! It's great to hear that Mollie has provided such a good service, we will certainly share your feedback with her.
★★★★★ 5/5
TrustpilotGood service and helpful staff
Good service and helpful staff, Lettings Negotiators. As Harry Stylianou , a exemple. Thank you for your attention and help on finding a property.
Fabio · 20 October 2018
Agent replied · 13 June 2024
Thank you Fabio for your review.
★★★★★ 5/5
TrustpilotMollie from Intercounty was so helpful…
Mollie from Intercounty was so helpful and explained everything clearly. A nice easy rental experience. Thank you.
Martyn · 15 April 2021
Agent replied · 13 June 2024
Thank you Martyn for your 5 star review, it is lovely to hear that Mollie's service has been excellent. We will certainly share your review with her.
★★★★★ 4/5
TrustpilotReview
Helpful & always contactable. Rosanna did a fantastic job getting info and things moving when our process became bogged down due to the other party.
J · 10 November 2017
Agent replied · 13 June 2024
Its lovely to hear Rosanna did a fantastic job, thank you for your review.
★★★★★ 5/5
TrustpilotProfessional Service
I have used Intercounty for many years to manage my property and am always impressed with their professionalism, friendliness and personal service. I would recommend.
Alison · 18 October 2017
Agent replied · 13 June 2024
Thank you Alison for taking the time to write a review and recommending Intercounty.
★★★★★ 5/5
TrustpilotMet with Laura who has been nothing but …
Met with Laura who has been nothing but helpful throughout. Made this transition a pleasurable experience thank you for all your assistance Katy & Georgia
Katy · 23 May 2017
Agent replied · 13 June 2024
Thank you Katy for your review, it is lovely to hear that Laura has provided a pleasurable experience.
★★★★★ 5/5
TrustpilotDOUG WHYBROW
DOUG WHYBROW WAS SO HELPFUL WITH THE SALE OF MY HOUSE,AT TIMES IT GOT COMPLICATED.BUT HE SORTED IT OUT WITH NO TROUBLE TO ME
R · 25 April 2018
Agent replied · 13 June 2024
Thank you Mr Surridge for your 5 star review.
★★★★★ 5/5
TrustpilotIntercounty are the o nly agent I would use for selling a house in Bishops Stortford
Doug Whybrow called me regularly to update me and I appreciated how proactive and honest he was during the process of selling my house.
Laura · 29 March 2018
Agent replied · 13 June 2024
Thank you Laura for your 5 star review.
★★★★★ 5/5
GoogleOlivia has always been very helpful and always clearly communicates on the tenancy and if something needs repairing.
Martin · 16 April 2024
★★★★★ 5/5
GoogleThe letting team has been fantastic and supportive in getting everything sorted in a short space of time.
Jon · 16 April 2024
★★★★★ 1/5
TrustpilotPoor communication.
Poor communication. Didn’t reply to my correspondence .Had to push to get information. Can not recommend them.
Luigi · 11 February 2021
Agent replied · 13 June 2024
Thank you very much for the feedback and sorry the service has not been to our expectation. We hope not to receive negative feedback but never want to stop improving. Very happy to assist you further if you would like to contact me, jamessutton@intercounty.co.uk
★★★★★ 5/5
TrustpilotAmazing service from Chloe at the…
Amazing service from Chloe at the Braintree branch who helped us to find our home. Professional and honest throughout. Highly recommended.
Lucy · 25 November 2019
Agent replied · 13 June 2024
Thank you for your review Lucy. Huge congratulations on your new home and thank you for recommending us.
★★★★★ 5/5
TrustpilotThe service was excellent was kept up…
The service was excellent was kept up to date on progress and using the DocuSign system made the whole process very easy
Roy · 3 June 2019
Agent replied · 13 June 2024
Thank you Roy for your review, it is lovely to hear the service was excellent.
★★★★★ 5/5
TrustpilotAll employees I contacted were very…
All employees I contacted were very helpful and as quick as they could be about arranging repairs act to my property.
John · 16 July 2019
Agent replied · 13 June 2024
Thank you for your review John. Its lovely to hear how our Property Management team were able to help and deal with your repairs in a quick and efficient manner.
★★★★★ 5/5
TrustpilotFantastic Service
Polite, professional, and always kept in contact to ensure I was up to date with process. Made everything very simple and stress free.
Jamie · 10 October 2017
Agent replied · 13 June 2024
Thank you Jamie for your review, it is lovely to hear we provided a professional and stress free service.
★★★★★ 5/5
TrustpilotA caring team
Jenny worked with us to help buy our first home. She has been the most helpful, caring and approachable estate agent and has gone above and beyond to make our home buy go as smoothly as possible. I would highly recommend using Jenny and the whole Intercounty team. Thanks again Jenny! The Davison’s
Hannah · 9 April 2019
★★★★★ 4/5
TrustpilotBetter communication
Could be in touch more to let you know how the process is proceeding. I had to call all the time for information.
Frances · 27 June 2017
Agent replied · 13 June 2024
Thank you for your honest feedback Frances, we always value and appreciate feedback and use it to help improve our service.
★★★★★ 5/5
TrustpilotExcellent company and extremely helpful…
Excellent company and extremely helpful staff, any problems with the property and its immediately fixed.
Monica · 15 February 2021
Agent replied · 13 June 2024
Thank you for the lovely review Monica. It's fantastic to hear that you have had a great experience with Intercounty.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, very efficient and Charlotte and Lisa an absolute pleasure to deal with, highly recommended, thanks all 👍
Gary · 3 December 2019
Agent replied · 13 June 2024
Thank you for your review Gary. Your feedback will be passed on to Charlotte and Lisa.
★★★★★ 5/5
GoogleAbsolutely great service,would highly recommend have bad experiences with estate agents in the past this was a breath of fresh air
Darrin · 28 December 2023
★★★★★ 5/5
TrustpilotVery reassuring to have Intercounty's …
Very reassuring to have Intercounty's advice and guidance. They have attended consistently well to management of our property promptly and efficiently. Excellent!
Peter · 8 November 2017
Agent replied · 13 June 2024
Thank you Peter for your 5 star review, its lovely to hear we are excellent.
★★★★★ 5/5
TrustpilotExcellent
Excellent. Extremely helpful, friendly staff. Felt like they bent over backwards to help us find the perfect property. Really recommend this company.
Faye · 29 June 2017
Agent replied · 13 June 2024
Thank you Faye for your recommending Intercounty, it is lovely to hear the service you received was excellent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
