5/5
GoogleBest estate agents in town to get your property sold
Agent replied · 8 January 2025
Thank you James for taking the time to leave a review. Its very much appreciated
Trusted Agent profile · Rushden
Simpson and Weekley Rushden reviews
★★★★★
263 reviews across 3 platforms
30 High Street, Rushden, NN10 0PW
Simpson and Weekley's office in Rushden, at 30 High Street, is rated 4.8 out of 5 across 263 reviews on three platforms, including 246 Google reviews rated 4.8.
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Reviews
Every review we hold for the Rushden office, from every platform, shown as written. First names only.
Google5/5
GoogleIt was great dealing with Tiffany Batts . She is an amazing person
Agent replied · 26 August 2024
Thanks for the review, we think Tiff is amazing too.
5/5
GoogleGreat staff excellent customer service Alison and Nicola they are very good keep up the good work I really appreciate your service
Agent replied · 16 June 2024
Thank you for your kind feedback Karen, it means a lot to us
1/5
GoogleWould leave -5 stars for communication and resolving issues.
Agent replied · 8 December 2024
Good Morning, we do not have any record of you or dealing with you on our system. We strive to keep our customers happy so please feel free to get in touch. We would be keen to discuss the matter further
1/5
GoogleWould leave -5 stars for communication and resolving issues.
Agent replied · 26 August 2024
Good Morning, we do not have any record of you or dealing with you on our system. We strive to keep our customers happy so please feel free to get in touch. We would be keen to discuss the matter further
1/5
GoogleUseless service. Staff rude. Smoking in the office and swearing. Worst estate agent I've ever used. Avoid at all cost.
Agent replied · 16 June 2024
Hi Mr White, unfortunately we don’t seem to have you registered on our database as a customer at any point. I can confidently say that no one has ever or will ever smoke in our office, it is illegal to do so. I find swearing offensive and do not expect staff to us foul language in the office, let alone when customers are there, this simply would never happen. I am also surprised to read that you found our staff rude, we are by no means perfect but work hard to offer a great service which has lead to us winning multiple awards voted for by our customers, however, if at any point you have dealt with us and found the service disappointing I would love the opportunity to talk this through with you and see how we can improve moving forward.
5/5
GoogleGreat service from Alison and Nicola as always, they understand the need to move quickly with things and always have both parties best interests at heart.
Agent replied · 26 August 2024
Thank you Connor for your feedback. Simpson and Weekley.
5/5
GoogleExcellent service throughout. We would highly recommend Simpson and Weekley and their amazing staff.
Agent replied · 16 June 2024
Thank you Julie, your review is much appreciated
5/5
GoogleFantastic service received from Simpson & Weekley Lettings from the initial marketing process right through to the tenant moving in. We would not hesitate to put our property in the safe hands of Simpson & Weekley Lettings.
Agent replied · 16 June 2024
Thank you for your feedback! Simpson and Weekley
5/5
GoogleI found them to be very helpful at all stages in the process
Agent replied · 16 June 2024
Thank you, we hope to deal with you again in the future
5/5
GoogleExcellent service. They have gone above and beyond many times to help and for this reason I would always recommend them.
Agent replied · 26 August 2024
Thank you Nicola for the wonderful, kind feedback
5/5
GoogleWe have had an amazing experience with this estate agency and Nicola Lord. The agency have integrity and go over and above. Best estate agency, and lettings manager that I've come across.
5/5
GoogleA very positive experience dealing with Simpson and Weekly. Great communication and friendly staff in Tiffany and Alexi.
Agent replied · 16 June 2024
Thank you so much for your kind review
5/5
GoogleCaring, supportive staff, with good knowledge and friendly, yet professional, interactions.
Agent replied · 16 June 2024
Fantastic review, thank you so much for taking the time to assure the team they are doing well
5/5
GoogleSuperb service from start to finish
Agent replied · 26 August 2024
Thank you Toby
5/5
GoogleAlways excellent service from both sales and lettings team. Team are friendly and supportive and lettings process is easy as the team are great at managing on behalf of the landlordPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 26 August 2024
Thank you for your feedback, we really appreciate it. Simpson and Weekley
1/5
GoogleI rented from Simpson and weekly about 5 years ago and we ended up with a condemned boiler as it was leaking carbon manoxcide.. so we had no heating or hot water for 3 months.. we had a shower that leaked through the ceiling and into the kitchen which we reported immediately but was never fixed so this caused water damage so we decided leave, then they wouldnt release our deposit and we had to go through the adjudication with the DPS.. it was ruled in our favour and we received 100% back as what they were claiming was untrue apart from a small rip in a curtain that we offered to pay for but they wanted to keep the whole £800 deposit. A few years later we wanted to move again to get back into Rushden to be in the catchment area for Southend school for our twins, we saw a house we liked so rang up to arrange a viewing (we were told we were first in line to view when the house was ready) twice they arranged a viewing and then cancelled last minute saying they couldn’t get hold of the landlady.. by this point we took matters into our own hands and managed to contact the landlady by other means ourselves to be told by her that Simpson and weekly had given us a bad reference.. she gave us the chance to explain what had happened at previous property backed up with emails as evidence along with another reference from another agent who we’ve known for over 15yrs.. fortunately we are now in the property (along with our 2 sausage dogs) and very happy with the house. I am angry that this agent nearly scupered our chance of moving by not telling the truth and lying about the last property!
5/5
GoogleA great company that understands the need of the customer.
Agent replied · 26 August 2024
Lovely to hear. Thank you Adam
5/5
GoogleGreat service as always. Thorough management of the process from vetting / referencing of tenants, creation of inventory through to deposit management.
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review! Simpson and Weekley
5/5
GoogleI visited recently after having an experience as a person purchasing a property from them, Tiffany was regularly in contact and facilitated the purchase exceptionally well, a pleasure to deal with.
5/5
GoogleAlexi did great and fast job,really recommend them.
Agent replied · 16 June 2024
Alexi will be so pleased to read her review. Thank you Deividas for taking the time to write it
5/5
GoogleAll the members of staff I spoke with were attentive, knowledgeable and extremely friendly and helpful. Alison in particular.
Agent replied · 26 August 2024
Thank you for your feedback! Simpson and Weekley.
5/5
GoogleThe process was faster. The company was supportive and helpful.
Agent replied · 16 June 2024
Thank you Pearl for your kind review
5/5
GoogleAlexi, has made the selling process far much easier, Alexi spoke to the solicitor on both sides and following up anything that needed to be done.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Simpson and Weekley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rushden.
