Every review we hold for the Runnymede office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service and understanding
I contacted Stirling Ackroyd to enquire about manage my portfolio of properties and was so pleased that I did. I found that they listened to what I was saying and immediately understood what it was that was needed. The staff working there were knowledgeable, friendly and happy to help. Will continue with to use and would recommend them wholeheartedly. Thanks!
James · 21 September 2022
★★★★★ 5/5
TrustpilotPrompt and efficient service from Marty…
Prompt and efficient service from Marty and team.
Harvey · 14 February 2023
★★★★★ 5/5
TrustpilotProfessional and informative
Professional and informative, kept my partner and I updated through the whole moving process. Big thanks to Foz.
Ren · 29 November 2021
★★★★★ 5/5
TrustpilotGreat experience
I recently contacted head office and spoke to a lovely lady called Ashley. From the start to the end she was fantastic. She clearly explained the process and made me feel at ease. I feel she really took the time to find out what my needs are. She clearly knows her job very well. Overall the service was 10/10 and I will definitely being recommending her.
Sarah · 22 November 2021
★★★★★ 5/5
TrustpilotHighly recommended
I would highly recommend Kieran Hogan to anyone looking to buy or sell after helping my family recently
Rosa · 22 November 2021
★★★★★ 5/5
TrustpilotAbby Gooptu
Abby Gooptu has provided an excellent customer service during the course of the last lease term and current renewal process. Always helpful and kind. Thank you Abby! :)
Sara · 4 October 2018
★★★★★ 4/5
TrustpilotI have been dealing with Freddie from…
I have been dealing with Freddie from head office, he has a professional manner. His persistence paid off when keeping in touch with me as I was about to change agent for Stirling Ackroyd, however, I my existing agent came through with a sale at the last minute.
Stuart · 22 September 2023
★★★★★ 5/5
TrustpilotA great company to work with
We work very closely with Joe Robinson to ensure the reapit is used efficiently throughout the entire company. Stirling Ackroyd are a great company to work with, the brand is very strong in the area and were delighted to work with them here at Reapit
Mark · 13 July 2017
Agent replied · 26 October 2024
Thanks Mark, we love Reapit too. A valuable tool for our teams.
★★★★★ 1/5
TrustpilotAvoid
Not a good experience. I have had two properties which they have managed for me for a few years. I have lost count of the errors, omissions, failures to follow-up on instructions and total mis-management. Their customers tenants and landlords deserve much better. As this situation has been going on for sometime, I think its the leadership in this business that need to change: - smell the coffee and leave
Anthony · 15 December 2020
★★★★★ 5/5
TrustpilotGreat service!!!
I received great service from Stirling Ackroyd. I bought 2 houses with them. I have started to use their service for getting new tenants for my flat. Toby, Archie and Cheveiz are doing very good job. They are very helpful and friendly. I would highly recommend Stirling Ackroyd to my family and friends.
Joanna · 20 April 2023
★★★★★ 5/5
Trustpilotexcellent property manager
A big thank you to my property manager Violeta Gordejeva. My boiler was broken and left me with no hot water nor heating. A couple of hours after I wrote to Violeta, she has contacted the contractor, and it got fixed the next day.
Ange · 7 December 2023
★★★★★ 5/5
TrustpilotGreat professional staff in particular Cheveiz Javaid
I have had a number of telephone conversations with Cheveiz Javaid who has provided great advice relating to current property and rental markets. Cheveiz has always shown professionalism and very knowledgeable in his area. I look forward to working with Stirling Achroyd hopefully in the near future
Rajaish · 12 September 2023
★★★★★ 5/5
TrustpilotQuick response and very helpful
I put in a request to speak to someone regarding potential flats for sale and the following morning received a call from David who was very helpful and provided guidance me into what my partner and I needed to do next as first time buyers.
Katie · 30 October 2023
★★★★★ 5/5
TrustpilotGrateful for the continual contact!
Selling and loving home isn’t a stress free time but I’ve been so grateful for Sandra Holmes continually keeping in contact over a good few months now. She’s always a friendly voice to talk to amidst the whirlwind of selling and buying. Very appreciate to have her contact me through this journey.
Isabella · 20 April 2023
★★★★★ 5/5
TrustpilotAndrew Aldworth @ Stirling Ackroyd
Our point of contact Andrew Aldworth has proven to be an excellent agent,he is compassionate, prompt, hard working in his approach for work but yet very friendly person with a great sense of humour.They aggressively follow options with professionalism and bring offers with very little turn around time.Will surely recommend them.
M.S · 17 May 2023
★★★★★ 5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Alex. He was very friendly and straightforward and didn’t despair with us when faced with our perpetual moving of deadlines. His gentle communication style without being too persistent was certainly one of the deciding factors why we chose Stirling Ackroyd in what turned out to be a competitive field.
Nele · 10 November 2022
★★★★★ 4/5
TrustpilotNice agent
As an overseas landlord seeking a letting opportunity, Georgia promptly responded to my inquiries regardless the time difference and arranged for valuation quickly. Hope we can establish a mutually beneficial deal and a fruitful cooperation moving forward.
Helen · 2 April 2024
★★★★★ 5/5
TrustpilotAbby Gooptu - Renewal department
Abby Gooptu did a very good job supporting me with my tenancy renewal, for the second year. I am very pleased with Stirling Ackroyd.Thanks Abby!
Laurence · 27 November 2018
★★★★★ 5/5
TrustpilotThanks!
Very responsive during a complicated purchase, thanks Spencer de Jonge!
Anonymous · 30 July 2022
★★★★★ 1/5
GoogleAbsymal service, do not care about their tenants. Any issues are neglected and ignored.Communication is near to none from their end. Would not recommend!!
Sophie · 11 October 2022
Agent replied · 22 October 2024
We are sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com so that we can address any outstanding issues you may have - Claire
★★★★★ 5/5
TrustpilotChange of Tenancy
As always, a very reliable, efficient, and friendly service provided by the whole team at Stirling Ackroyd on Bermondsey Street. New tenants were found quickly; the tenancy was completed smoothly and the tenants were able to move in on the agreed date.
Yvonne · 3 December 2023
★★★★★ 5/5
TrustpilotEXCELLENT SERVICE
I used Stirling Ackroyd for a property survey recently and was seriously impressed with professionalism and speed of the service they provided.Richard Jobling, kept in contact with me diligently throughout the process and his communication and attention to detail was second to none.Massively impressed and would highly recommend. 5*
Ryan · 1 June 2023
★★★★★ 5/5
TrustpilotI have been dealing with Sterling…
I have been dealing with Sterling Ackroyd for several weeks now. I found the whole experience very easy, mainly because I was dealing with Joel who I found accommodating, amiable, and above all extremely professional.He helped to find the solutions I was looking for and pointed out the best way to move forward with my property.
Kiaser · 22 September 2022
★★★★★ 5/5
TrustpilotFoz is really helpful
Foz is really helpful, he has been amazing throughout the whole move in process.
Charlie · 24 November 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.