Trusted Agent profile · Runnymede
★★★★★
1,431 reviews across 3 platforms
19 St Judes Road, Englefield Green, TW20 0BY, Runnymede, TW20 0BY
Stirling Ackroyd's office in Runnymede, at 19 St Judes Road, is rated 4.4 out of 5 across 1,431 reviews on three platforms, including 111 Google reviews rated 4.9.
111
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,319
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Stirling Ackroyd Englefield Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Runnymede.
Every review we hold for the Runnymede office, from every platform, shown as written. First names only.
5/5
TrustpilotThe 5 stars is for Cameron Jones who I…
The 5 stars is for Cameron Jones who I have just found out has recently left Stirling Ackroyd. Cameron you will be very much missed as you were always on hand to sort out any Rental statement / Accounts queries. You put in incredible hours and were never flustered. I wish you good luck and hope that your successor(s) at SA ( who I use on a regular basis)will be just as efficient ! You will be a difficult act to follow.
5/5
TrustpilotThank you
Property Manager Melissa Koleosho is always very helpful and responsive with my questions and other maintenance cases. Thank you Stirling Ackroyd team.
5/5
TrustpilotGreat experience with Rominder Virdi
Couldn't thank Rominder Virdi on the lettings team enough - so friendly and efficient, she made finding a new place very easy.
5/5
TrustpilotVery professional
Very professional. Dealt with Chelsea all the way through. Everything very straight forward and easy to contact.
5/5
TrustpilotPrompt response
Freddie contacted me immediately after I had shown an interest online. He was helpful in taking down pertinent information concerning my search. The property in question was not suitable but I would consider using Stirling Ackroyd again should they be handling a property I am interested in.
5/5
TrustpilotI recently had to renew my tenancy…
I recently had to renew my tenancy contract for my house, I found the process quick and easy largely thanks to Abby Goopto the Renewals Manager who helped us through the process!
5/5
TrustpilotThe Bloomsbury letting department ( …
The Bloomsbury letting department ( Henry specifically ) has been very helpful over the the last few months with two lettings I have had.Henry has shown me that it is still possible to receive a good professional service from a company individual which is a rare thing now days.
Thank you Martin for taking the time to review us
1/5
TrustpilotUnprofessional
Not responding to emails and ignoring us.
Dear L.z.,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotGreat experience
We came from a tiring period of searching for properties within our budget and we ended up viewing a couple of properties with Stirling Ackroyd. Our agent, Feroza, picked up pretty quickly our taste and understood our requirements. She showed us immediately something that fitted ourselves and made the process easy. I highly recommend them!
5/5
TrustpilotAnita has been my property manager and…
Anita has been my property manager and I have had such a pleasant experience. She has responded quickly to my issues and ensures a prompt and thorough response. Thank you
4/5
TrustpilotPrompt, logical progress
Dealing with Andrew Aldworth - good prompt, to the point, no-nonsense reposeI did not have proper experience of dealing with Stirling ACKROYD I am positively surprised about excellent responses that I have received, when I considered to sell my property..A well thought response which saved my time and energy..I will use Stirling to sell my property in future..
5/5
TrustpilotVery professional
Both Freddie and Eddi were very professional, friendly and responsive.
5/5
TrustpilotSoho Office
I had a really good experience letting my flat through the Soho office; Scott, Nic and the the team provided me with a very professional service. They vetted prospective tenants closely and gave me very honest feedback.They were good at problem solving when issues arose and gave very valuable advice at each stage of the letting process. I would recommend them highly and of course, use them again.
5/5
TrustpilotGreat guy
Great guy. Polite helpful and proactive. Thank you David.
5/5
TrustpilotNick and Martin were extremely helpful…
Nick and Martin were extremely helpful and proactive in getting the sale through. Best agents I have dealt with. T
5/5
TrustpilotNicole is great - and so is Stirling Ackroyd
Townends and now Stirling Ackroyd following the rebrand has been my property manager and agent since 2006. They have been highly effective in securing tenants and managing the property. In particular I have worked closely with Nicole who is an excellent, and extremely responsive property manager. She makes my life as a landlord alot less stressful and she is great at making sure tenants are well looked after.
5/5
GoogleThank-you for 5* Service as always! Mark Shepherd is local so its nice to have someone with actual experience when buying! Best Estate Agent I have dealt with to date!
1/5
TrustpilotService was fine until something went…
Service was fine until something went wrong with a parking permit. Then suddenly nobody can help. All I’ve requested is a new permit and now there’s no responses to email!
Hi Ciaran, if you still need help getting the permit please get in touch using help@stirlingackroyd.com and we will do what we can to speed things along. Amber
5/5
TrustpilotSufina Akter was very responsive and…
Sufina Akter was very responsive and helpful.
5/5
TrustpilotExcellent
Nelson was really helpful. Thank you for his help. Everything was perfect
5/5
GoogleWe had excellent service from Townends Englefield Green office when they handled the sale of 50, St. Judes Road. We live away and they went above and beyond the call of duty to do things for us so that we didn't have to keep travelling backwards and forwards from Cambridgeshire. Very pleasant and helpful staff who kept us informed regularly during the whole length of the selling progress. We would recommend them highly as an estate agent.
5/5
TrustpilotMany thanks to David Harvey for his…
Many thanks to David Harvey for his help!
5/5
TrustpilotBest letting agents!
I have been using Stirling Ackroyd for some time and I can always rely on them to find me what I need! William (hackney central branch) is extremely helpful, professional and always a pleasure to deal with. A great service - I would highly recommend them!
Thank you Pasquale - we appreciate the feedback
1/5
TrustpilotUntrustworthy agents
Untrustworthy agents. Very stressful transaction. We spent several months trying to purchase a property to be told by the agents we were out of purchase.
Hi Mario, I am sorry to ready your comments. I would like to understand what prompted your negative review and if you would like to discuss this further please do get in touch using help@stirlingackroyd.com - kind regards, Amber
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Englefield Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Runnymede.
