Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service, I would like to say a big thank you to Rebecca who was very responsive to all my questions and demands, she is also very friendly and helped me a lot.
I would highly recommended.
Ionela · 15 February 2020
Agent replied · 11 May 2026
Dear Christine,
Thank you so much for your fantastic feedback!
We’re thrilled we were able to get your sale over the line, even with a few bumps along the way. It means a great deal to the whole team to know that you felt supported and well looked after throughout the process.
We truly appreciate your recommendation and wish you all the very best in your next chapter.
Warm regards,
★★★★★ 5/5
GoogleWe had an excellent experience with Lawrence Rand in the purchase of our new home. Emma was especially helpful in pushing along the purchase process as we did not have the best of solicitors. We will definitely be using their services again …
Bhrugesh · 11 October 2015
Agent replied
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you … More
★★★★★ 5/5
GoogleHerry was very professional and helpful.
I really recommand.
Many thanks, Herry
Oana · 8 October 2023
Agent replied · 30 September 2023
Dear Oana
Thank you for kind words and we wish you all the best … More
★★★★★ 5/5
GoogleExceptional service...highly recommend
I recently used Lawrence Rand and to be honest I consider my self lucky to come across them. Mandeep was exceptional in her attitude, delivery and very …
Manthan · 8 October 2021
Agent replied
Many thanks for your kind words, this means so much to Mandeep and the team
Kind regards … More
★★★★★ 5/5
GoogleAll the staff are extremely friendly, helpful and supportive, helping to take stress out of a situation. Going above and beyond to help us move forward.
Joanne · 15 March 2026
★★★★★ 5/5
GoogleI recently sold my property through Lawrence Rand and have been very pleased with the attentive and professional service I have received. A special thank you to Oliver who has been so helpful, updating me regularly on the progress of my …
Naomi · 11 October 2016
Agent replied
Dear Naomi.
Many thanks for your kind words this means a lot to the lawrence rand team. … More
★★★★★ 4/5
GoogleI have recently sold a property through Lawrence Rand Estate Agents, I can highly recommend them. Each and every person we have spoken to have treated us with respect, replied promptly and kept us informed every step of the way. Well Done.
Stef · 17 September 2024
Agent replied · 21 March 2024
Dear Stef,
Many thanks for your kind review this means alot to the team. … More
★★★★★ 5/5
GoogleA very helpful service to find the best Estate Agents to think about when hoping to sell your home. They provide additional assistance and advice too!
Gary · 10 March 2026
★★★★★ 5/5
GoogleWe wanted a valuation for inheritance tax planning. We were very pleased with the service and the report we received, giving a valuation against comparable properties in our area. This is very useful to us.
Sally and Richard gave us a professional review in a timely manner. We had little idea what to expect, so an experienced indication of value was what we needed and what we feel we received.
So, many thanks for a friendly and helpful service.
Chris · 24 June 2024
★★★★★ 5/5
GoogleThis was a great experience for us, Paul was very helpful, knew what to do to get things done, helpful
With our solicitors and made this as smooth experience for what can sometime be a very stressful time.
Kevin · 8 October 2019
Agent replied
Dear Kevin
Many thanks for your kind words this means a lot to the team and if their is … More
★★★★★ 5/5
GoogleConsidering everything going on, Mandeep Stewartt was assertive and kind. I could not honestly recommend this estate agency any more. I wish more companies where like this 🙄😭 Thank you guys, stay safe x …
Tyrone · 8 October 2020
Agent replied · 30 September 2023
Many thanks for your review this means so much to the team at Lawrence Rand
Kind regards … More
★★★★★ 5/5
GoogleExcellent friendly service! Mansons work extremely hard to meet every need. Would highly recommend.
Anna · 6 September 2025
Agent replied · 6 September 2026
Thank you 🙏, Anna, for your kind words & 5-star review
🌟🌟🌟🌟🌟 of Mansons Property Consultants! We’re thrilled to hear that you found our service to be friendly and hardworking.
Meeting our clients’ needs is always our top priority, and it’s wonderful to know we’ve earned your recommendation.
If there’s anything else we can assist you with in the future, whether it’s buying, selling, renting, or property management, please don’t hesitate to get in touch. Your satisfaction means everything to us, and we’re here to help!
Best regards,
The Mansons Team
★★★★★ 1/5
GoogleComplete Failure, A Disgrace to Both Tenants and Landlords
Absolutely Terrible Experience, Avoid This Agency at All Costs …
Jawdat · 21 June 2025
Agent replied · 20 March 2026
We’re sorry to hear that you feel this way, but we must correct a number of factual inaccuracies in your review to provide a clearer picture for those reading. … More
★★★★★ 1/5
TrustpilotUnprofessional and disappointing
Recently I called to book a viewing of bungalow in Ruislip Manor, surprisingly the agent tried his best to put me off from it, upon my insistence he booked a viewing for Saturday, and advised an message us on its way which did not come.two days before viewing he advised that it will be one hour later. On Friday (one day before viewing) he again called and told the bungalow had been sold.
Can a professional estate agent who should look after the interest of sellers would not arrange a viewing and advise the sellers of other interested parties who could offer more that the offer conveyed to them.
Looks very fishy and some thing smells.
Beware sellers I will never appoint them as my selling agent.
Shafiq · 22 May 2021
Agent replied · 11 May 2026
Thank you for your review.
We are sorry that you feel frustrated by your experience.
To clarify, when a property is under offer and progressing toward sale, our legal duty is to act in the best interests of our client, the seller, in accordance with their instructions. If a seller accepts an offer and instructs us to proceed, we cannot continue arranging viewings without their consent, particularly if the sale has been agreed or is at an advanced stage.
In some cases, viewings are provisionally booked while negotiations are ongoing, and if a sale is agreed shortly afterwards, those viewings must unfortunately be cancelled. This can understandably be disappointing for buyers, but it reflects the seller’s decision once an acceptable offer has been secured.
There was absolutely nothing “fishy” about the situation. The seller accepted an offer, and once confirmed, we informed applicants accordingly. That is standard practice across the industry.
We appreciate that it is frustrating to miss out on a property, especially at short notice, but we can assure you that we act in line with our professional and legal obligations at all times.
Peter Lawrence
Director
Lawrence Rand Estate Agents
★★★★★ 5/5
GoogleWe bought our first house through Lawrence Rand. Emma kept us informed all through the process and made it all as easy as possible for us as first time buyers, especially when there were delays up the chain. Would recommend Lawrence Rand.
Gemma · 11 October 2014
Agent replied
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you … More
★★★★★ 5/5
GoogleExcellent service from all at Lawrence Rand - prompt, proactive, reliable throughout. The sale was well negotiated, and potentially difficult issues handled very smoothly. Would recommend.
Tom · 20 April 2025
Agent replied · 20 March 2026
Dear Tom
Many thanks for your kind words I will ensure this is passed to the sales team … More
★★★★★ 5/5
GoogleReally great experience using Lawrence Rand, they made a stressful experience run very smoothly! Particularly grateful to Jess who was wonderful to work with! No request was too much she went above and beyond with both myself and my buyer. …
Rana · 17 September 2024
Agent replied · 30 December 2023
Dear Rana,
Many thanks for your kind words this means a lot to Jess … More
★★★★★ 5/5
Googlethis is the first time I have used mansons ,I would highly recommend them.
the service I received from photography to customer feedback was excellent. These people know the business inside out .many thanks to Paul and the team
Maria · 6 September 2018
Agent replied · 6 September 2026
Thanks for your feedback Maria, greatly appreciated and best of luck with the tenancy. Paul
★★★★★ 1/5
GoogleI had the unfortunate experience of dealing with Lawrence Rand recently, and I feel compelled to warn others about their unprofessional and deceitful practices. If you're in the market for a reliable estate agent, steer clear of this one at …
Parth · 16 September 2024
Agent replied · 25 August 2024
Dear Parth
It was a pleasure speaking to you today and mentioning that you were on holiday, … More
★★★★★ 5/5
GoogleI had an amazing experience with Lawrence Rand Ruislip. Danny who negotiating the rental for me worked tirelessly to make sure everything went smoothly. He was in constant communication and managed to sort everything out in a short space of time.
Ishrat · 16 September 2024
Agent replied · 25 August 2024
Dear Ishrat Pasha
Many thanks for your review this means so much to Danny … More
★★★★★ 5/5
Googlegreat customer service and professionalism from Jamie. He went above and beyond to understand our family's requirements and was very approachable whenever we had any questions. Thank you!
Ujala · 20 March 2025
Agent replied · 20 March 2026
Dear Ujala
Many thanks for your kind words this means a lot to the team … More
★★★★★ 5/5
GoogleExcellent communication & engagement throughout the process. Thank you for your assistance. Would highly recommend.
Jamie · 12 August 2025
Agent replied · 12 July 2026
Really appreciate this, thank you Jamie. Was an absolute pleasure passing the keys to your parents. They were very excited.
★★★★★ 5/5
GoogleThank you Rebecca and Mandeep for the support and prompt replies in getting our rented house. Happy with the sevice :)
Kshitij · 8 October 2022
Agent replied · 30 September 2023
Many thanks for kind review this means a lot to the team
Kind regards … More
★★★★★ 5/5
GoogleAnish was very helpful
Holly · 13 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
