Trusted Agent profile · Ruislip, Middlesex

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Coopers Residential Ruislip reviews

★★★★★ Excellent

596 reviews across 2 platforms

126-128 High Street, Ruislip, Middlesex, HA4 8LL

Part of Coopers Residential, see every office.

Coopers Residential's office in Ruislip, Middlesex, at 126-128 High Street, is rated 4.9 out of 5 across 596 reviews on two platforms, including 573 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Coopers Residential won in 2026.

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4.9 / 5

573

Reviews on Google

This office

Facebook logo

3.7 / 5

23

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About Coopers Residential Ruislip

Having been established since 1986, Coopers are Middlesex’s most recommended Estate Agent with offices in Hillingdon, Ickenham, Ruislip, Ruislip Manor, Uxbridge, West Drayton and Fitzrovia. With these strategically located offices working in tandem, Coopers are able offer a unique platform to sell or let homes for their clients. Equally committed to Sales and Lettings, Coopers believe in operating in a proactive and transparent manner whilst maintaining integrity and professionalism. Coopers are determined their services should always conform to the highest standard and this is reflected in their membership to the National Association of Estate Agents (NAEA) and The Association of the Residential Letting Agents (ARLA). Coopers investment in the latest technology, unrivalled level of marketing and experienced team ensures their clients are happy and would use their services again. This is echoed by their ranking on All Agents, the Trip Advisor of estate agencies where they are ranked within the top 50 estate agents in the UK. With one of three Partners of the company looking after each client a personal service is always assured with Coopers. Our Ruislip office covers the areas of Ruislip, Ickenham, Eastcote, Pinner, Harefield and Northwood. We are delighted to announce that Coopers are multi-award winning agents after being presented with two Gold Awards at The Lettings Agency of the Year Awards 2016 in association with The Sunday Times, Best Medium South East Letting Agency and Best Medium Letting Agency in the UK. Coopers also won the Silver Award for the Best Small South East Lettings Agency in 2015 and Best Small London Lettings Agency in 2014.

Awards

The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ruislip office, from every platform, shown as written. First names only.

5/5

Google

I recently work with Ben Marron from coopers residential for a property purchase. The team made sure the process was smooth from Day 1. It was great to see Ben respond to all queries and address any adhoc requests a FTB would have. Moving forward Coopers would be my go-to choice for any property related requests. Special thanks to Ben Marron.

Abhijith · 6 December 2024

Agent replied · 29 December 2024

Hi Abhijith, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Appreciate Coopers staff’s support in my property search. Alfie-Nico is very friendly and helpful in supporting the viewing, answering questions as far as he could. A cheerful guy who performed his job professionally.

Christine · 20 October 2025

Agent replied · 20 March 2026

Hi Christine, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

The initial prompt meetings with Greg then the ongoing help with Alfie were excellent. With quick responses were helpful from start to finish. Alfie kept me informed from start to finish with the sell of my Mum's house. I would highly recommend Coopers to anyone. Thanks again.

Dawn · 13 May 2025

Agent replied · 20 March 2026

Hi Dawn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I attended a viewing in Ruislip with Alfie, initial impressions was a very warm welcome, he was able to answer all the questions professionally and politely. I made an offer to purchase this property. I personally believe, people buy from people. Thank you Alfie. You're a great asset to Cooper Estate.

Ying · 20 March 2025

Agent replied · 20 March 2026

Hi Ying, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

1/5

Google

We had a nightmare experience with them. Viewed the property with them and we love it, it was our dream house. We put the offer over the phone with Alfie who was very positive about it and just ask to send an email. Shortly after he call us to say that the offer can not be accepted because we are not selling our property with them and the only way to secure the property will be to sell with Coopers. We love the property and knowing the only way is to work with them we cancelled the contract with other agent and sold with them. After agreeing on our sale we heard from Alfie and our agent the same lie that the seller pulled out and also we didn’t offer enough ( which we didn’t get to the point to negotiate). And how we know they lie ? We found the owner she was clearly disgusted we the founding, never heard about our offer , what more they were told the house was not popular and other lies. It was too far to cancel the deal but Alfie’s behavior was not acceptable and caused a lot of damage. We do not wish this nightmare to anyone 😣

Monika · 20 September 2025

Agent replied · 20 March 2026

We’re very sorry to hear about your experience. The service you’ve described isn’t the standard we strive to provide at Coopers, and we take your concerns seriously. We’d really value the chance to talk this through with you directly, so please do get in touch with our office at your convenience. Just as a quick note, if you could kindly remove the other property address from your review, we’d really appreciate it, as sharing this kind of information can cause data protection issues. Thank you for your understanding.

5/5

Google

Alfie was extremely helpful while we sold our flat. Was always available to answer questions and made the process as easy as possible. Wouldn’t hesitate to use coopers again. Highly recommend anyone from the team.

Liam · 7 August 2025

Agent replied · 20 March 2026

Hi Liam, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie and the Team at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Lovely agency! I attended a viewing with Alfie, he was very helpful and smiley! He was very warm and welcoming, he was able to answer all the questions professionally and politely. Lovely experience in general with the agency. Thank you Alfie And thank you Cooper Estate.

Carniay · 20 March 2025

Agent replied · 20 March 2026

Hi Carniay, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Hello! The property was presented to us by Alfie-Nico Diaconu. We got excellent impression by the service receiving very informative presentation of the house. Alfie replied to all our questions and was very competent. It always makes difference when you make your search specially like a first-time buyer. Thank you very much for this very positive experience. Kind regards, Lilyana

Lily · 20 February 2026

Agent replied · 20 March 2026

Hi Lily, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Alfie is such an attentive and helpful agent, he gave us so much insightful advice and answered all of our questions with our viewing. This agency is great but if you are looking for a reliable and helpful estate agent i would highly recommend Alfie!!!

Orianna · 20 March 2025

Agent replied · 20 March 2026

Hi Orianna, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I chose Coopers to market and sell my home because they didn’t give me the cheesy hard sell that others did, they were straightforward and confident and they did what they said they would. I got the sale quickly and Greg Brayley kept in touch and was happy to explain the sales process. He had my best interests at heart and he was always available for advice. Coopers do well because of their experience and they get the job done. I highly recommend them for their supportive and excellent service.

Joan · 30 May 2023

Agent replied · 29 July 2023

Hi Joan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Greg was simply fantastic! He helped helped us alot with closing the initial negotiations with stubborn sellers. As first time buyers, we were very nervous about the whole process, but Greg was always on hand to answer any questions and concerns throughout the entire process. Would definitely recommend using Coopers if you want top quality customer service!

Kash · 23 September 2024

Agent replied · 23 October 2024

Hi Kash, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I recently bought a house through Coopers in Ruislip and had a really positive experience from start to finish. Ben Marron dealt with the process from the start, and he was excellent throughout. He was always helpful, on top of everything, and very understanding of the situation. Having dealt with a number of estate agents in the past, my experiences haven’t always been great. This time was different. Ben really took the time to hear me out, understood the situation, and handled things accordingly. The whole process felt smooth, well-managed, and far more personal than what I’ve come to expect in the industry. I’d happily recommend Coopers and would definitely use them again in the future.

Sami · 20 July 2025

Agent replied · 20 March 2026

Hi Sami, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We are just about get complition of the purchase of the Ground Massionate Property in South Ruislip Area where Coppers is the Property dealer from Seller side. as a buyer, I have received regular follow-up emails & calls to complete the purchase process, which is good. If I am seller , I also want my property dealer should be like this. They also arrange the additional viewing on our request, that is also good.

Himanshu · 22 August 2023

Agent replied · 26 August 2023

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Coopers Ruislip Manor did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We have recently sold our property via Coopers and cannot recommend them enough. It has been a long process due to the chain unfortunately falling through however Coopers were quick to react and had new viewings and a second buyer lined up within a week to not jeopardise the purchase on our new home. Communication has always been open and clear with the team and a special thanks to Greg who did a fantastic job liaising both up and down the chain and keeping us fully updated. Great team - Thank you Coopers!

Sunil · 10 February 2023

Agent replied

Hi Sunil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Alfie-Nico supported me through the sale of my house. He is patient, kind, well informed and aided and supported me at every stage of the process. I recommend Coopers to anyone who wants to buy, rent or sell a property.

Thordor · 22 June 2026

Agent replied

Hi Thordor, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Recently purchased a house through Cooper's with the help of Ben Marron. The process went smoothly, with clear and prompt communication throughout. Ben was professional, helpful, and made the experience stress-free. Highly recommend Cooper's for anyone looking to buy a home

Nadeem · 20 March 2025

Agent replied · 20 March 2026

Hi Nadeem, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Thanks the team at Coopers for helping us complete the sale of our home, especially Ben. He was responsive, helped overcome challenges and kept on top of the sale throughout the process. We would happily use Coopers again in future.

Jamil · 20 March 2025

Agent replied · 19 June 2024

Hi Jamil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

The whole team at coopers have been very helpful, I would like to say a big thank you to Ben Marron for making the whole process run so smoothly, he has been amazing and very helpful. I would definitely recommend this estate agents if you are thinking of buying or selling a property. Thank you Coopers

Michelle · 25 July 2024

Agent replied · 24 August 2024

Hi Michelle, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I recently sold my house with coopers and can’t thank them enough . Greg Brayley and his team services were excellent throughout, making my sale and purchase as smooth as possible . Greg was always on hand to deal with any queries I had , and I can’t recommend their services enough. Thank you so much Greg and all your team for all your help. Michelle

Michelle · 22 December 2023

Agent replied · 21 March 2024

Hi Michelle, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I can’t thank Greg enough for his help in buying our first home. He was honest snd direct and made the process simple from the beginning. Even after the purchase, his local knowledge about shops, doctors, schools and even which roads get blocked with traffic has been invaluable. Couldn’t recommend enough!

Rajvir · 23 September 2024

Agent replied · 23 October 2024

Hi Rajvir, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Excellent Service from start to completion. Luca at Cooper's was outstanding, extremely helpful,open and reliable through out the whole process.He made the nightmare that is moving house a breeze! Helping us consider things we hadn't thought of...from arranging viewings to keeping us updated about the progress at every stage. Thank you for all your help these past few months a particularly challenging time and reassuring us when things took longer than expected. We would highly recommend Cooper's Residential for your next house move. all the best Sagar&Lavina

Lavina · 1 November 2022

Agent replied

Hi Lavina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Firstly, I would like to thank Mathew Wiliams from Coopers Residential for his excellent customer service. I have rented a house through Coopers, when I moved in, Mathew Williams made regular checks to ensure we are settling in and kept me posted about the paper works and some of the other repair work at the house. When I had issues with the boiler, he proactively visited the house and spoke to the owner and replaced it in no time, I really appreciate the dedication and efforts taken by him. Employees like Mathew are asset to the company

Antony · 13 October 2022

Agent replied

Hi Antony, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

If I could give more stars I would, Coopers and especially Luca recently helped me sell my house and he could not have been more helpful. He ensured I was fully up to date with what was happening, was very proactive, took the time to explain each step of the process to me and when I was having difficulty with my solicitor he went above and beyond to ensure the process kept moving and all parties in the chain were happy. I would recommend him 100%, THANK YOU LUCA!!

Derval · 13 October 2022

Agent replied

Hi Derval, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

4/5

Google

I saw a property through coopers with my partner and Alfie was great at the viewing, answering our questions and letting us view the property at our own pace. Great estate agents and very helpful 👍🏼 …

Priyanka · 20 March 2025

Agent replied · 20 March 2026

Hi there, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

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Questions about Coopers Residential Ruislip

Has Coopers Residential won any awards?

Yes. In The Trusted Agent 2026 awards: Coopers Residential, Ruislip won Platinum; Coopers Residential, Ruislip Manor won Platinum; Coopers Residential, West Drayton won Platinum.

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