Trusted Agent profile · Ruislip · Middlesex

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Coopers Residential reviews in Ruislip

★★★★★ Excellent

608 reviews across 2 platforms

126-128 High Street, Ruislip, Middlesex, HA4 8LL

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Coopers's office in Ruislip, Middlesex, at 126-128 High Street, is rated 4.9 out of 5 across 608 reviews on two platforms, including 585 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards Coopers won in 2026.

Google logo

4.9 / 5

585

Reviews on Google

This office

Facebook logo

3.7 / 5

23

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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About Coopers Ruislip

Having been established since 1986, Coopers are Middlesex’s most recommended Estate Agent with offices in Hillingdon, Ickenham, Ruislip, Ruislip Manor, Uxbridge, West Drayton and Fitzrovia. With these strategically located offices working in tandem, Coopers are able offer a unique platform to sell or let homes for their clients. Equally committed to Sales and Lettings, Coopers believe in operating in a proactive and transparent manner whilst maintaining integrity and professionalism. Coopers are determined their services should always conform to the highest standard and this is reflected in their membership to the National Association of Estate Agents (NAEA) and The Association of the Residential Letting Agents (ARLA). Coopers investment in the latest technology, unrivalled level of marketing and experienced team ensures their clients are happy and would use their services again. This is echoed by their ranking on All Agents, the Trip Advisor of estate agencies where they are ranked within the top 50 estate agents in the UK. With one of three Partners of the company looking after each client a personal service is always assured with Coopers. Our Ruislip office covers the areas of Ruislip, Ickenham, Eastcote, Pinner, Harefield and Northwood. We are delighted to announce that Coopers are multi-award winning agents after being presented with two Gold Awards at The Lettings Agency of the Year Awards 2016 in association with The Sunday Times, Best Medium South East Letting Agency and Best Medium Letting Agency in the UK. Coopers also won the Silver Award for the Best Small South East Lettings Agency in 2015 and Best Small London Lettings Agency in 2014.

Awards

The Trusted Agent 2026 results for Coopers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ruislip office, from every platform, shown as written. First names only.

5/5

Google

Luca is very friendly, responsive and efficient to communicate with us. He helped us follow up with all parties during the whole process and would highly recommend!

Tsz · 12 March 2022

Agent replied

Hi Dr. Ma, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Had a viewing with Alfie over the weekend. He was very helpful and was able to answer any questions I had regarding the property. I would highly recommend!

K · 20 March 2025

Agent replied · 20 March 2026

Hi there, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Daniel Gibson was great, he kept us up to date, communicated well, helped us when we had queries or issues to resolve, overall was great to work withPositiveResponsiveness, Quality, Professionalism, Value

Danny · 20 June 2021

Agent replied · 19 June 2024

Dear Danny, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Daniel did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Dealt with Luca for a purchase of a property. Very professional and kept us updated, was also very accommodating with our requests. Fingers crossed the purchase goes through till the end.PositiveProfessionalism

Tian · 20 June 2021

Agent replied · 19 June 2024

Dear Tian, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Luca was fantastic and provided great support in helping us secure our next investment, with prompt informative responses. We look forward to working with Coopers on many more opportunities.PositiveResponsiveness, Professionalism

Ravi · 20 June 2021

Agent replied · 19 June 2024

Dear Ravi, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Selling a property during the pandemic wasn't easy but Luca & his colleagues were supportive and always on hand to answer any queries. Although it took a while to get our buyer (we lost a couple of buyers, one due to cladding certificate issues on their flat & another lost his job due to Covid!) Coopers persevered and we are happy to say contracts exchanged without much delay due to the Solicitors workload & stamp duty deadlines.

P · 29 July 2021

Agent replied

Dear Pam, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

3/5

Google

I have mixed feelings about this agency. The overall outcome was good - we managed our move after a very stressful few months, and for that I am grateful. After our initial sale falling through, we then accepted a low offer on the premise that they were to relay to the buyer that this had to be a quick sale - it was anything but, and there were issues right up until exchange. Biggest thing was mainly lack of communication between us and the agency, and also the agency between themselves. We would often have calls from separate people saying different things, or one had clearly been left in the dark about something - which was very confusing when trying to establish where we were in the process. We lost trust when they wanted to tell our forward agency that we had accepted an offer when we hadn't received any offers (AKA lie). We don't work on lies, its not our style. It made me question their integrity. We had a good relationship with the forward chain agencies because we were upfront throughout the entire process - a certain member of Coopers staff could have cost us our dream house if it was left to them. I am not going to name and shame the less helpful agents, but on a positive note I would like to commend Oliver who I found to be honest and reliable.

Diana · 25 November 2020

Agent replied

Hi Diana, Thanks for taking the time to leave us your feedback. I'm sorry that you have mixed feelings about our service following your dealings with the Ruislip Manor branch. I have spoken to the team and they have assured me that although your sale was temperamental and stressful for you, everything they did was in your best interests and to ensure your property was sold and that there were no lasting effects to your onward purchase. I can assure you that Coopers is built on good people acting together with integrity for the best possible outcome of our clients, I'm sorry you don't feel like you saw this during your sale. Thanks Coopers

5/5

Google

Thank you Coopers. Being a first time buyer was daunting but Coopers held my hand through the whole process. Daniel was my main point of contact. I will not hesitate in recommending them.

Emma · 15 August 2020

Agent replied

Dear Emma, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Thanks to Matthew Williams any issues dealt with quickly!

M · 24 September 2023

Agent replied · 30 September 2023

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Mathew at our Hillingdon office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Coopers and Greg Bayley in particular were so patient with all the queries and the follow ups. He was always checking things and giving an update on where we were in the process of purchasing. Thank you so much for your help and efforts!

Jeya · 25 June 2024

Agent replied · 24 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I want to say thank you to Ryan and Molly for their patience and polite response, which made me feel that the service of this agency is first-class.

Freya · 29 July 2021

Agent replied · 29 July 2023

Dear Freya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan & Mollie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Luca and the team have done a thoroughly professional job in selling my property for the asking price within two weeks. Good communication, professional approach and highly recommended.

Hugh · 8 July 2021

Agent replied

Dear Hugh, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

for a young man alfie was very helpful and dealt with all the questions i had to ask professionally. thank you for your help alfie

Finlay · 20 March 2025

Agent replied · 20 March 2026

Hi there, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Great service and assistance. Would highly recommend .

Edward · 20 September 2025

Agent replied · 20 March 2026

Hi Edward, thanks so much for taking the time to leave us a 5 star review, it's great to hear that our Team at the Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I chose Coopers because of all the agents who came to the property they were the most sensitive to the circumstances and the most professional in their interaction with myself and my brother. We were not disappointed in our choice. Unlike other agents we spoke to they were never pushy while we delayed making up our mind when to put the property on the market and which agent to use. They were honest in their appraisal of the value of the property and put together an excellent profile of the property we were selling. They kept in touch throughout and once the sale had been agreed kept me informed of progress. I liaised mostly with Daniel who was always cheerful, helpful and patient and always sensitive to the circumstances as the sale was due to the death of a parent.

Eileen · 12 March 2020

Agent replied

Dear Eileen, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Daniel did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Thank you Coopers. Being a first time buyer was daunting but Coopers held my hand through the whole process. Daniel was my main point of contact. I will not hesitate in recommending them.

Emma · 20 October 2019

Agent replied

Dear Emma, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Despite a somewhat tricky process, Greg and his colleagues worked tirelessly to get the deal through. Without Greg’s support and guidance the move would have definitely fallen through. We couldn’t be happier to be finally moving to our new home. Thank you!

Kieran · 18 June 2024

Agent replied · 24 August 2024

Hi Kieran, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Thank you to Matt Williams. Really friendly expert advice

M · 22 July 2023

Agent replied · 29 July 2023

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matt at our Ruislip office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I want to say thank you to Ryan and Molly for their patience and polite response, which made me feel that the service of this agency is first-class.

Freya · 22 March 2021

Agent replied · 21 March 2024

Dear Freya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan & Mollie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Dan was very helpful with all enquires I had. Extremely professional and responsive. Kept me in the loop with all the correspondence with the seller. Definitely recommend.

VIJAY · 28 May 2021

Agent replied

Dear Vijay, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I want to say thank you to Ryan and Molly for their patience and polite response, which made me feel that the service of this agency is first-class.

NHS · 24 December 2020

Agent replied

Dear Freya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan & Mollie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Amazing service, very professional, and prompt response. Big thanks to Matthew Williams.

Riccardo · 22 March 2023

Agent replied · 21 March 2024

Hi Riccardo, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I work in an estate agents out of the area and chose Coopers to help sell my Grandma's home. I know what makes a Estate Agents great and Coopers did not disappoint. They recognised from day one my Grandma needed support and assistance throughout the process and a personal approach to her was necessary as she had not moved house in over 30 years. They took the time to involve her, ensure she was happy every step of the way and went above and beyond in giving her reassurance and support when pressure was applied by other people in the chain. They helped with sales progression and the work done here kept the chain from collapsing and eased the pressure on my Grandma. This in itself is what you pay for with an agent that you do not get with online agents. Without this support, expertise and the skills at acting as a go between with all parties the chain would not have completed. If you want a Agent who will not only get you home sold but give you the time and support to listen to your concerns but also to help resolve them then Coopers should be your first choice above all else.

MICHAEL · 30 July 2019

Agent replied

Dear Michael, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Luca was extremely cooperative throughout the process. He went above & beyond to meet with our expectations. Highly recommended.PositiveResponsiveness

Sati · 20 June 2022

Agent replied · 19 June 2024

Hi Sati, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

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Questions about Coopers Residential

Has Coopers won any awards?

Yes. In The Trusted Agent 2026 awards: Coopers, Ruislip won Platinum; Coopers, Ruislip Manor won Platinum; Coopers, West Drayton won Platinum; Coopers, Ickenham won Gold; Coopers, Uxbridge won Gold.

Want Coopers Residential to help?

Tell us what you need and we'll pass your enquiry to Coopers Residential and up to three other top-rated agents near Ruislip.

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