5/5
GoogleI have a wonderful experience with the agency. Very friendly staff and good communication process . I personally would give a 10 out of 5☺️
Agent replied · 13 May 2026
Thank you so much for your kind words
Trusted Agent profile · Rugeley · Staffordshire
Verified
C residential Rugeley reviews
★★★★★
392 reviews across 2 platforms
Globe House Upper Brook Street, Rugeley, Staffordshire, WS15 2DN
C residential's office in Rugeley, Staffordshire, at Globe House Upper Brook Street, is rated 4.7 out of 5 across 392 reviews on two platforms, including 369 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
About C residential Rugeley
The team at C residential Sales pride ourselves on our commitment for excellent customer service. We continually enter the national awards for the Estate Agents of the Year to ensure we stay ahead of our game. Most of our staff live in the area so they know what makes their neighbourhood and town special. Deep local knowledge also makes for accurate valuations, to take the nuances of a particular neighbourhood or street into account that go beyond simple square footage. This kind of local know-how means realistic valuations and more importantly, "successful sales”
Awards
The Trusted Agent 2026 results for C residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Rugeley office, from every platform, shown as written. First names only.
Google5/5
GoogleI can’t recommend C Residential enough! The team are all so lovely and helpful. Nothing is too much trouble. Fantastic service and amazing team. Unlike other agents I’ve come across, , they really care.
Agent replied · 14 September 2024
Amanda thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team at C residential We always strive to go above and beyond for our clients, and it means a lot to know that our efforts made a difference for you. Your feedback about our caring approach is greatly appreciated, as it's something we take pride in. We’re here to help anytime you need us, and we look forward to assisting you in the future!
1/5
GoogleDisappointing.. I paid my rent on time and left the property spotless, when I later needed them for a reference so I could move I found it all but impossible to get hold of them and when I finally did and asked for a reference the lady I was talking to blocked me. I left a message on the website WhatsApp and sent emails… nothing.
Agent replied · 13 May 2026
We’re really disappointed and sorry to hear about your experience, Scott. Please provide us with your contact details so we can investigate this further and try to find a resolution for you.
5/5
GoogleI've lived in one of their properties in Northowram for about 15 months now. I couldn't recommend this agents enough! From the second I payed interest in renting through them to now, I can honestly say I've never had friendlier, more efficient service from an estate agents before. They're always so happy to help and advise and reports for repairs or problems are dealt with almost immediately. I've had a few general problems with damp, mice and plumbing issues. Each one has been taken into account, reported to a contractor and all my problems have been resolved within a matter of a few hours. All staff I have dealt with in the office couldn't be more supportive and welcoming. Even in the recent weeks, as my landlord has served notice to sell the property, the agents at RW are so eager to help and assist the house hunting & moving as much as they can and try there best to ease the process. I would definitely rent through them again
Agent replied · 26 May 2026
Thank you very much Morgan for posting this super review and it’s always nice to hear such a positive review from a tenant.
5/5
GoogleI highly recommend C-Residential Estate Agents, they offer exceptional customer service with their extensive knowledge of the industry. Angi Cooney has gone above and beyond with her support and guidance relating to a range of queries with my property and I am very grateful for all the advice I have been given.
Agent replied · 29 September 2023
Thanks for the review - glad to be of help
5/5
GoogleI had never sold a house before and it's supposed to be quite stressful but Angi put me at ease straight away with her professional but friendly manner. She was confident that it would sell and she managed that no problem and got me more …
Agent replied · 27 June 2024
Thanks so much Chris ... we wish you all the best for the future x
4/5
GoogleAll went smoothly. Collecting keys tomorrow to our new home 😊 …
5/5
GoogleAnjali in CDC is very professional and polite. Always on top of things when it comes to property renting or any issue in the property needs attention.Very pleased
Agent replied · 13 May 2026
We’re very pleased to read this review. Thank you for taking the time to leave us these kind words.
5/5
GoogleJack Rodger’s - icon
Agent replied · 11 August 2026
Thank you for your glowing review of Jack Rodger's! We're thrilled to hear that you consider our brand to be iconic. We strive to provide timeless and quality products that our customers love. Your support means the world to us, and we look forward to continuing to exceed your expectations in the future.
5/5
GoogleFantastic service for both selling or letting. Can highly recommend the team at C Residential. My first time letting through an agent and with the customer service I get from Anna I wish I had done it years ago
Agent replied · 13 September 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with both our selling and letting services. It’s wonderful to know that Anna made your first time letting through an agent such a great experience. We truly appreciate your recommendation and are here to help whenever you need us in the future. Thanks again for choosing C residential!
1/5
GoogleBad customer service
Agent replied · 13 May 2026
Hi Judah, we don’t have any record of any interactions with an individual of your name. We are very disappointed to receive a 1 star review with no context. Please could you contact us directly so we may discuss the matter with you, investigate it and resolve your complaint.
5/5
GoogleSelling a departed relative's house is always difficult. Angi patiently took us through the steps needed, giving us a fair price target and a realistic time to sell. At all times, she and the team made us feel that we were the only …
Agent replied · 5 June 2024
Thanks John - all the best
5/5
GoogleAngie and her team at c residential have been prompt and effective throughout the purchase of my property. I have been comfortable in the knowledge that any concerns or queries will be dealt with , the communication is excellent!! Thank you C residential team!! Danny Finch
Agent replied · 2 June 2024
Thanks Dan ....#happymovingday #happyfriday
5/5
GoogleThey are the best Estate agents team in Chelmsford .
Agent replied · 13 May 2026
So kind Samuel. Thank you so much.
5/5
FacebookCouldn’t reccomend C Res enough. After weeks of bad news with sales falling through with another agent, I came to C Res in hope they could turn things around so I wouldn’t lose my dream house. From the moment I stepped in, nothing was too much trouble and every member of staff truly went over and above offering such an exceptional service! Thank you so much for all your hard work- you made things seem effortless and no hassle at all! You are amazing!
Agent replied · 29 September 2023
Thank you Lily .. you are more than welcome 🫂
5/5
GoogleAngi and her team are amazing. If I was buying or selling a house I wouldn't go with anyone else. Angi helped me with challenging my council tax band and am happy to say I won. Angi gained nothing from this but was delighted with the …
Agent replied · 24 June 2024
Absolute pleasure Laura
5/5
GoogleAngi and her team are absolutely fautless. The service they offered from start to finish was just top notch with Angi going …
Agent replied · 29 September 2023
Thank you so much for the lovely review now. Enjoy your new home x
5/5
FacebookI Just wanted to say a big thank you to Mrs Meghan Haffey fx, she's genuine kindness and bluntness at times when I needed to face reality are what made me progress. I invested $5000 and got $46,700 in a week. I only wish I had known about you earlier from the first moment I decided to trade. Nevertheless, I am grateful!contact her viaEmail: meghanhaffey637@gmail.comWhatsApp: +14432644420
5/5
GoogleI have just sold an investment property through C-Residential. I have used them before and they were excellent. They certainly didn't disappoint this time. The whole team went above and beyond to help me sell this property. I worry about detail and always think something will go wrong. They just calmly sorted everything!!!
5/5
GoogleGreat property management company, provide one to one time, ensuring you are kept in the loop. No ask is too much. Anjali, my manager ensured my renewal was processed fairly, and negotiated the best deals.
Agent replied · 13 May 2026
Thanks for your wonderful review Khus. We really appreciate it.
5/5
GoogleThe whole process has been made so easy for me, a first time renter. I receive swift correspondence and Paul Davidson, my agent, could not have been more accommodating to all my questions or queries.
Agent replied · 13 May 2026
Thank you for your review Katie. That means a lot to the whole team.
5/5
GoogleNeil and Matt have excellent knowledge, experience and expertise within the property market and are are very professional and helpful. I'd highly recommend their services to anyone looking to sell or rent out a property.
Agent replied · 13 May 2026
Thank you very much John. Great to be working with you.
5/5
GoogleCDC look after our family home while it's rented out to tenants. They provide a professional service with a clear understanding of their industry. They have a great team who are responsive and professional.
Agent replied · 13 May 2026
Thank you Nikki. That means the world to us.
5/5
GoogleHi im very pleased all staff they are very friendly and professional .I'm really very happy what they provide service . I would recommend to who looking for any property service please visit branch.
Agent replied · 13 May 2026
Thank you so much for the kind review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about C residential Rugeley
Has C residential won any awards?
Yes. In The Trusted Agent 2026 awards: C residential, Rugeley won Gold.
