5/5
TrustpilotNikki Douglas
Nikki Douglas did a routine visit on the property we rent. Respectful, helpful and friendly with the kids
Agent replied · 13 June 2024
Thank you for leaving us a kind review.
Trusted Agent profile · Rugby
Howkins and Harrison LLP reviews in Rugby
★★★★★
1,003 reviews across 2 platforms
7-11 Albert Street, Rugby, CV21 2RX
Part of Howkins and Harrison, see every office.
Howkins and Harrison's office in Rugby, at 7-11 Albert Street, is rated 4.8 out of 5 across 1,003 reviews on two platforms, including 235 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Howkins and Harrison won in 2026.
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Tell us what you need and we'll put you in touch. Howkins and Harrison LLP hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rugby.
Awards
The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Rugby office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI am very satisfied with the service…
I am very satisfied with the service provided by lettings manager Lisa Swinnerton assisting with the property and providing regular reports.
Agent replied · 13 June 2024
Thank you for your kind review.
5/5
TrustpilotPROPERTY VISIT
a big thanks to nikki at atherstone branch nice bloke dealt with my issues swiftly very helpful
Agent replied · 13 June 2024
Thank you for your kind review, Christopher. We are glad we could help.
5/5
TrustpilotVery friendly
Very polite, professional and Friendly. Always sure to ask if there’s anything I need. Very good communication.
Agent replied · 13 June 2024
Thank you for leaving us a great review.
5/5
TrustpilotProperty advice and letting
Lisa advised on the refurbishment of our property with a view to rental. She quickly found some short term tenants who ultimately purchased, and has quickly found new tenants.
Agent replied · 13 June 2024
Thank you for your kind review, Richard.
5/5
TrustpilotJamie and David have been great is…
Jamie and David have been great is handling the purchase of my new property. Friendly and prompt, kept me updated throughout the process
Agent replied · 13 June 2024
Thank you for this review!
5/5
TrustpilotRecent Purchase
My husband & I have recently purchased a property through the Ashby branch, all staff were at all times, approachable, friendly and very helpful. Would not hesitate to recommend them.
Agent replied · 13 June 2024
Thank you Sharon
5/5
TrustpilotEvie Kondracki
Evie Kondracki, has been very helpful. She made myself and my sister’s move very easy and fast. Thank you and we appreciate you
5/5
TrustpilotVery helpful staff t
Very helpful staff try very hard to sort thing out thanks
Agent replied · 13 June 2024
Thank you!
5/5
TrustpilotNice agency
Nice agency, when I went for viewing, I might Nikki Douglas, is so professional and at the same time was very friendly
Agent replied · 13 June 2024
Thank you very much for this review!
5/5
TrustpilotGreat service from the team and Holly…
Great service from the team and Holly especially went to great lengths to make sure our purchase went through as swiftly as possible!
Agent replied · 13 June 2024
Thank you, we will pass this on to Holly.
5/5
GoogleThe team at Howkins & Harrison provided an excellent service. Everyone involved in the sale of my mothers property was professional and helpful. The team carried out all the viewings and gave excellent feedback. Would highly recommend.PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Thank you for your kind review, Michelle.
5/5
GoogleChris and Julie provided an excellent service at a difficult time when I need to sell my late father's property They were professional and helpful. Would highly recommend.PositiveProfessionalism
Agent replied · 20 June 2024
Thank you Kevin, for your kind review
5/5
TrustpilotA great team
The team at Howkins and Harrison were great, very friendly and helpful, they were quick to respond and answered all my questions, I would recommend them to others
Agent replied · 13 June 2024
Thank you
1/5
TrustpilotAppalling service and Corrupt
Appalling service and Corrupt Wanted to buy a commercial property through them, had the property valued at £2000 expense and never took us serious or probably never transferred the offers over to the vendor.
Agent replied · 13 June 2024
Hi Luke. I have asked out commercial team for more information, but with only a first name to go on, I have not been successful. Can you please provide details of what has happened so I can investigate fully? Thank you.
5/5
TrustpilotThanks for your help Nikki…
Thanks for your help Nikki Douglas😊from finding problem to solving it. Very fast . Thank you again !!!
Agent replied · 13 June 2024
Thank you
5/5
TrustpilotSuperb service
Superb service! Would highly recommend. Javed and Evie in particular were great in guiding us through all the necessities and the whole process of renting our new home.Will definitely use againAlison and Stuart
Agent replied · 13 June 2024
Thank you Alison and Stuart for your kind review and for the thoughtful gift. You have made the team's day. We are delighted to have been able to help you and wish you happiness in your new home.
5/5
GoogleGreat experience, especially with Julie and Julian! Always responsive and have definitely made the experience of buying and selling a house less stressful.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
That's great to hear. Thank you
5/5
TrustpilotI had a great experience with Howkins &…
I had a great experience with Howkins & Harrison. They were always at the other end of the phone or email. Also. they kept me informed every step of the way. I was very happy with the services they provided.
Agent replied · 13 June 2024
Thanks so much Alex.Best wishes,Team H&H
1/5
GoogleHad a verbal first refusal on a commercial property, but did not live up to t and wasted 3 months and found out the property had been leased to someone else.NegativeResponsiveness, Professionalism
Agent replied · 20 June 2024
Sir - I have investigated your review and have received written reports of the interactions you had with two members of our team yesterday and although there is no need to go into a full explanation on a public forum, we take the welfare of our team extremely seriously and will not accept abuse of any type. A1* review of our business undoes months if not years of really hard work by our teams and it is a shame that following your calls to the team yesterday that you feel this was an appropriate action to take. You had viewed the property initially on the 24th Nov and discussed lease terms, but no agreement had been made. We then had no further communication from you until yesterday, almost 5 months later. The property continued to be marketed and was subsequently let. We work hard for our clients to find suitable tenants and to wait that length of time would not be good service to them.
5/5
GoogleJulian and Jenny from the Rugby branch did a great job of selling my Mum's house. They kept us fully informed, secured a fair price and kept things moving.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thank you Glyn.
5/5
TrustpilotGreat service from Nikki
Great service from Nikki. Very professional and always willing to help.
Agent replied · 13 June 2024
Thank you, Adam.
5/5
GoogleIncredible service from the team when selling our family home, would recommend to anyone!
Agent replied · 20 June 2024
Thank you for your kind review, Ollie.
5/5
GoogleJulian provided excellent service been with us from start till end making our move smoother.
Agent replied · 20 June 2024
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Howkins and Harrison LLP
Has Howkins and Harrison won any awards?
Yes. In The Trusted Agent 2026 awards: Howkins and Harrison, Rugby won Trusted Agent; Howkins and Harrison, Towcester won Gold; Howkins and Harrison, Atherstone won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Howkins and Harrison LLP hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rugby.
