Trusted Agent profile · Rugby

Howkins and Harrison LLP reviews in Rugby

★★★★★ Excellent

1,003 reviews across 2 platforms

7-11 Albert Street, Rugby, CV21 2RX

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Howkins and Harrison's office in Rugby, at 7-11 Albert Street, is rated 4.8 out of 5 across 1,003 reviews on two platforms, including 235 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Howkins and Harrison won in 2026.

Google logo

4.7 / 5

235

Reviews on Google

This office

Trustpilot logo

768

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Howkins and Harrison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Rugby office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Alex for your professionalism…

Thank you Alex for your professionalism and support when required , you are an asset to Howkins and Harrison.

Iain · 19 July 2024

Agent replied · 24 August 2024

Thank you!

1/5

Trustpilot

RUGBY - Start of the tenancy the windows were…

Start of the tenancy the windows were smashed and the house was mouldy., and the walls were falling to bits which they tried to hide with bad wallpaper throughout the tenancy asked agency and landlord multiple times for the house to have new windows as the house was freezing cold in the winter and was making me ill, the property did not even reach 18c! now we’ve left the property they are saying we need to clean the skirting boards (even through when we started the tenancy the skirting boards and walls were full of mould) saying we have caused the damage!, AVOID. they have not even tried to rectify any issues from our property throughout the tenancy and beyond not sorted the windows out and not done anything again! and the property is back on the market! on top of this as we was leaving someone finally came to look at the property (which turned out to be the landlord) which he lied to us about and said he was a “contractor” and he has still not fixed the windows after seeing the mess for himself. AVOID AVOID AVOID. they take on dodgy properties with dodgy landlords and don’t fix a single thing after tenancy ends even though they know full damn well the issues with the property! they had the audacity to then make us pay for the damage that was already there on the skirting boards even though we had cleaned the mould of the skirting boards at the start of the tenancyand before they try and say we left the property in a mess at the end i agree we did but only because we did not care in the end because of how we had been treated by this company.and in the end we said they could have the deposit to clean. they can try and deny it all but i have stacks and stacks of emails showing in the 1 and half years they did not fix the windows or the mould inside the property

Daniel · 24 October 2023

Agent replied · 13 June 2024

Mr Read,I am sorry you feel that our service is of 1* quality. I am however glad to see that you agree that you did not respect the property and left the property in a mess. We work hard to create the best for each of our tenants and landlords and also for our staff. I understand that you are frustrated, but the offensive language you have used in your emails to our staff when they are carrying out the wishes of our landlord clients is not acceptable and as such, for us the matter is closed. We wish you well with your next home.

5/5

Google

Wonderful proactive support from Jessica and Allison!

Kwandi · 11 May 2026

Agent replied · 11 October 2026

Thank you!

5/5

Trustpilot

Lisa Swinnerton has been dealing with…

Lisa Swinnerton has been dealing with the paperwork for my property rental for a year or so now, and I could not recommend her enough. She is straightforward to deal with and offers great advice.

P · 26 July 2023

Agent replied · 13 June 2024

Thank you for your kind review.

5/5

Trustpilot

Very positive experience

Very positive experience. H&H Rugby provided a professional, efficient and friendly service from the initial valuation through to the day of completion. Particular thanks to Jenny for all her support, making me smile and going above and beyond to be reassuring. Very impressed and would have no hesitation in recommending. Thank you H&H Rugby.

Justine · 15 March 2021

Agent replied · 13 June 2024

Thank you for your kind review, Justine.

5/5

Trustpilot

House sale

The Lutterworth team were very efficient with the sale of our 3 bedDetached house & kept us informed every step of the way.Lovely friendly & professional couldn’t have found a better team.Thanks Graham

Graham · 11 September 2023

Agent replied · 13 June 2024

Thank you for your lovely review, Graham. We are so glad the Lutterworth team was able to help with your sale. Thank you.

5/5

Trustpilot

Great to work with and very helpful…

Great to work with and very helpful with any questions. Very pleased

Harry · 27 March 2026

Agent replied · 31 May 2026

Thank you!

5/5

Trustpilot

Practive and Helpful

Very proactive in helping deal with some complications that arose and keeping us informed. Maddie always chased things up and responded.

J · 7 September 2026

5/5

Trustpilot

Evie was fantastic with her…

Evie was fantastic with her communication and delivered on her promises. Our house was rented quickly and efficiently

Geoff · 4 July 2024

Agent replied · 24 August 2024

Thank you!

5/5

Google

I've been delighted with the service I received from Howkins and Harrison and they are very nice people to deal with. I would not hesitate to recommend Chris, Julian and the rest of the team.

Wendy · 21 June 2023

Agent replied · 20 June 2024

Thank you!

5/5

Trustpilot

Today we completed our move in quick…

Today we completed our move in quick time meaning we avoided extra stamp duty.This was made possible by the management and support of the superb team in the Rugby office especially Julian who has worked tirelessly to make this complex move happen.Never flustered and always great advice.Thanks Jules and Julie.

Rob · 28 September 2021

Agent replied · 13 June 2024

Thank you for your kind review.

5/5

Trustpilot

Brilliant service

Nadine and the team could not have been more helpful, would highly recommend to anyone!

Adam · 20 August 2024

Agent replied · 13 June 2024

Thank you!

5/5

Trustpilot

Selling my house

Howkins and Harrison have been exceptional in selling my house. From the first visit to give a valuation, through the sales process to the exchange of contracts and completion all the staff, particularly Julian, have been extremely attentive and helpful. Thank you.

Rosemary · 14 October 2022

Agent replied · 13 June 2024

Thank you very much for this review.

5/5

Trustpilot

Excellent Estate Agent

Can’t thank Alle at the Lutterworth Branch enough for all her Hard work and Commitment! It made the selling house Journey so much better! Thankyou so much .

MrsHeatherCaines · 4 December 2023

Agent replied · 13 June 2024

Thank you very much!

5/5

Trustpilot

Great support

Just moved in and Alex and his team have promptly cleared the snagging issues within the week. Great support. Thanks

Richard · 16 May 2024

Agent replied · 13 June 2024

Thank you!

5/5

Trustpilot

Great Howkins and Harrison Team at the Ashby Branch

The team at the Ashby branch of Howkins and Harrison (Jackie, Matt and Tonni) were exceptional in helping us sell our property and purchase our new home.Jackie, especially, was excellent: professional, helpful and always friendly. Her fantastic communication kept us informed throughout the whole process and she went above and beyond when the stressful moments arose. Would highly recommend!

Katy · 13 October 2024

Agent replied · 24 December 2024

Thank you!

5/5

Trustpilot

Excellent communication when enquiring…

Excellent communication when enquiring about a property, on viewing property Jamie was friendly and arranged another viewing with his colleague for my husband, which resulted in us putting in an offer on property for my mother in law

Helen · 13 February 2023

Agent replied · 13 June 2024

Thank you!

5/5

Trustpilot

Tenancy extension

Lisa was extremely helpful and took a very balanced approach to our recent tenancy renewal. She handled our queries in an excellent manner and managed to support both parties to reach a suitable and fair agreement.

ML · 18 April 2023

Agent replied · 13 June 2024

Thank you!

5/5

Trustpilot

Thank you to Alex for dealing with…

Thank you to Alex for dealing with things quickly and efficiently.

Mahendra · 2 October 2024

Agent replied · 24 December 2024

Thank you!

5/5

Google

claire is very helpfull.

Arina · 11 May 2026

Agent replied · 11 October 2026

Thank you!

5/5

Trustpilot

David sold a house for me late last…

David sold a house for me late last year & I have only got great feedback from the service I received. Very professional throughout & kept me informed during the whole process & very satisfied with the outcome. Would highly recommend.

Richard · 2 April 2026

5/5

Trustpilot

The team

The team, and in particular Rachel, have been excellent throughout the entire process and I could not be more pleased with how they have managed the sale.I'd highly recommend them.

Andrew · 15 September 2023

Agent replied · 13 June 2024

Thank you!

5/5

Google

Chris and Julian were brilliant throughout my house purchase, they were really helpful and quick to respond to all my emails and queries, I would 100% recommend them and their team to anyone!

Anya · 21 June 2023

Agent replied · 20 June 2024

Thank you!

4/5

Google

We were viewing a property with their Agent Denise, who was very helpful and informative about the property. Unlike other agents she was honest to the best of her abilities and if she did not know something about the property (which was rare), she promptly took our questions to the Vendor and made sure our queries were addressed.

V · 11 October 2024

Agent replied · 23 October 2024

Thank you!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Howkins and Harrison LLP

Has Howkins and Harrison won any awards?

Yes. In The Trusted Agent 2026 awards: Howkins and Harrison, Rugby won Trusted Agent; Howkins and Harrison, Towcester won Gold; Howkins and Harrison, Atherstone won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Howkins and Harrison LLP hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rugby.

What do you need help with?
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