Wards Royal Tunbridge Wells reviews

★★★★★ 5/5

Google

We were very impressed with Harry Griggs at the tunbridge wells branch and the team for the attention to detail and professionalism shown in helping us purchase our first home. They made the journey painless and enjoyable throughout and would highly recommend others to choose wards to look after their house purchase

Jennifer · 24 March 2024

★★★★★ 5/5

Google

The managing agent from the Tunbridge Wells branch of Wards called Robert Mitchell, who showed me around a house this week, I can honestly say was the nicest, most sincere and honourable estate agent I have ever met. What a pleasure to deal with. An example to the many other terrible estate agents I have met over the past few years. met over the years.

Joanna · 16 April 2023

★★★★★ 5/5

Google

Props to the sales team at the Tunbridge Wells branch (Joe, Rob, Anna and George). We had a very positive experience with Ward's, from arranging viewings, negotiating the sale of our home and importantly stepping up when things got challenging and bringing the sale to a close. It's been a very busy period in the UK housing market and Ward's handled everything diligently and profressionally, would highly recommend them in Tunbridge Wells.PositiveResponsiveness, Quality, Professionalism, Value

David · 20 June 2021

★★★★★ 5/5

Google

Tunbridge Wells team were excellent when it came to helping me move. Very friendly and put in a lot of effort. Felt very valued as a customer. Especially Amelia who was beyond helpful.

Jack · 21 June 2019

★★★★★ 5/5

Google

Great office and bunch of staff. Were very helpful. Thanks too all especially Anna dealing with me would highly recommend to anyone.

Karl · 21 June 2019

★★★★★ 5/5

Google

I have worked with Wards since June looking for a place to buy. We had a very difficult purchase due to the vendors but I have to say Wards were brilliant. Very responsive and dealt with a lot of things the Vendors' solicitors should have. Rob the manager is fantastic and Anna amazing. They both went above and beyond. I highly recommend.PositiveResponsiveness, Professionalism

Sue · 20 June 2021

★★★★★ 5/5

Google

Great work by everyone I spoke to, always friendly and positive. Always fighting for our corner trying to get the best out of every opportunity. Never left feedback without getting it from the client, which I found a plus point. Every level of progress with the sale was dealt so well, making the sale process easy and simple to chase any sticker points

Peter · 20 June 2021

★★★★★ 5/5

Google

We could not have been happier with the service received from Joe at Wards. Through out our search as first time buyers he has been incredibly helpful and professional throughout. He quickly gained an idea of the property we were interested in and the areas we liked. Being first time buyers he guided us through the process made everything easy.PositiveResponsiveness, Quality, Professionalism

Mr · 20 June 2021

★★★★★ 5/5

Google

I just bought my first property with the help of Katie-Ray! She was great, very personable and always around to help. I was very new to the process and Katie supported me through it all. Highly recommend.

Grace · 16 April 2023

★★★★★ 5/5

Google

What a great team they are at Wards - always helpful, pleasant and polite. I must make special mention of Katie-Ray Newman who has been a joy throughout this process. During one afternoon of viewing at my property, she showed over a dozen …

Eileen · 16 April 2022

★★★★★ 5/5

Google

Hello, Katie-Ray could not have been more helpful. She welcomed us when we stopped in at Wards in Tunbridge Wells and subsequently provided us with information on a number of properties. We viewed one with her and found her to be most …

TIMOTHY · 16 April 2022

★★★★★ 1/5

Google

A lady from Wards Tunbridge Wells called my wife to schedule a visit to our (rented) house. As the landlord didn't send a 2 months notice to sell, my wife told her we can't accept visits. The lady yelled at my wife and then hung up. What a nice company...

Damien · 16 April 2024

★★★★★ 5/5

Google

Of all the Estate Agents I have dealt with over the past year of looking for a property in Tunbridge Wells, Wards have been the very best. Thank you for the interest that you show to all of your clientsPositiveResponsiveness, Professionalism

Linda · 20 June 2022

★★★★★ 5/5

Google

Amelia and John at Wards really went the extra mile for me throughout my move, kept in good, frequent contact and really got to know me to make sure any properties I was shown by them was something I wanted and that could have been exactly for me. No wasted time with Wards.

Mike · 26 August 2019

★★★★★ 5/5

Google

Anna and George from the Tunbridge Wells branch are so helpful, friendly and professional. I really felt they were interested in my search for a property and went out of their way to accommodate me with viewings and questions.PositiveResponsiveness, Quality, Professionalism, Value

Karen · 25 August 2021

★★★★★ 5/5

Google

I found Bryony at Wards in Tunbridge Wells to be one of the most proactive and helpful Estate Agents I have ever met. She really had my best interests at heart when helping me find a place.

Danny · 16 April 2022

★★★★★ 1/5

Google

This could be the worse experience I have had before in my past properties transactions. Particularly, the solicitor they referred was terrible and not professional. Subsequently, it made me frustrated and depressed. However, even I …

LC · 16 April 2022

★★★★★ 5/5

Google

The whole team at Wards were perfect professionals when it came to selling my house. They were always in contact and made sure that people viewing were of serious interest. Cannot fault them in anyway would highly recommended them for any estate agency needs.

Sarah · 26 August 2019

★★★★★ 5/5

Google

Anna & Will offered an amazing service and were so helpful whilst on the hunt for our first property. They were lovely to speak to, efficient and really friendly! Set an amazing standard! Thank you for all your help guys.PositiveProfessionalism

Millie · 25 August 2020

★★★★★ 5/5

Google

Great service! Thank you all for your help.

Lisa · 24 March 2024

★★★★★ 5/5

Google

Friendly professional staff

Richard · 24 March 2024

★★★★★ 5/5

Google

Great experience using the team at tunbridge wells. Knowledgeable, eager and all great to deal with. Main dealings were with both Anna and Amelia but all the guys there were very helpful. HIGHLY RECOMMENCED!! A++++++++

Simon · 21 June 2019

★★★★★ 5/5

Google

Anna in the TW office was incredible. Went above and beyond - even sorting out viewings in 7Oaks. Would recommend, great customer service, great comms and excellent support.PositiveResponsiveness, Professionalism

Thomas · 25 August 2020

★★★★★ 5/5

Google

Anna’s professionalism was absolutely superb a great asset to the company. I would fully recommend them to anyone looking to buy or sell their property.

David · 20 June 2021