Every review we hold for the Rowlands Gill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our house last year through Your Move Rowlands Gill and would highly recommend them! The whole team are so knowledgeable and friendly. Alex gave us excellent advice when valuing our property and Abi and Claire were fantastic keeping us up to date with everything all the way through to completion day. A stress free process from start to finish! Thank you!
Joanna · 24 October 2023
Agent replied · 20 June 2024
Thank you for taking the time to leave us a lovely review Joanna. We are delighted to hear that you were pleased with our service when selling your property. Best wishes from Abi and the team at Rowlands Gill
★★★★★ 5/5
GoogleWe have just accepted an offer on our house which was marketed with Your Move. Gemma, Erin and Claire have been great. We were always kept informed of where things were at, booking viewings was easy and they've supported us with discussing offers. I would highly recommend.
Margot · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review and congratulations on accepting an offer on your house! 🎉 We’re delighted to hear that Gemma, Erin and Claire provided great support throughout the process and kept everything running smoothly. Keeping our clients informed and supported is really important to us, so your feedback means a lot. Wishing you all the very best with your next move, and thank you for recommending Your Move.
★★★★★ 5/5
GoogleI've used Your Move twice now for the tenant find service.
Abi, Bridie, Claire & Alex have been more than helpful providing regular updates and advice.
Recently, they were notified by neighbours that the smoke alarms were going off in the vacant properly, as I was unable to attend due to work, Claire went up and rectified the problem. Nothing is too much trouble for these guys and I cannot recommend enough.
Lynne · 21 June 2022
Agent replied · 20 June 2024
Thank you for your lovely feedback, we really appreciate it! Best wishes from all at Your Move Rowlands Gill.
★★★★★ 5/5
GoogleRecently sold our house on Your Move the staff were excellent so professional, friendly and very patient nothing was too much trouble
Many thanks to Abbey Alex Clare and Ang
At the Rowlands Gill Office highly recommended
Valerie · 24 September 2024
Agent replied · 24 October 2024
Hello Valerie, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rowlands Gill Team
★★★★★ 5/5
GoogleGreat service with regular updates on the sale of my late fathers property. Provided quick responses to enquiries & they were a good go-between with the buyers to share information to help understand the progress of the other solicitors.
Thanks to June, Abi, Alex, Claire and Bridie from Your Move, Rowlands Gill branch.
Colin · 23 November 2023
Agent replied · 20 June 2024
Thanks so much for your 5-star review and your kind comments, Colin. We're delighted to have been able to help you and your family with the sale and that you were really happy with the service from everyone in our experienced and dedicated Rowlands Gill team. Very best wishes and we hope we can assist you again in the future 😊 …
★★★★★ 5/5
GoogleWe have recently bought a house through your move in rowlands gill and the experience was second to none. We have regular check ins and any questions were answered swiftly. Anytime we went into the estate agents we were greeted warmly and made to feel at ease. Special shout out to Abi, Alex, Claire and Bridie!! Thanks Girls :)
Lucy · 21 June 2023
Agent replied · 20 June 2024
Thanks for the review Lucy. We are very pleased to hear you have had a great experience working with our Rowlands Gill team. Best wishes from us all at Your Move.
★★★★★ 5/5
GoogleExcellent service from the Team in Rowlands Gill, house was only on the market for a very short time before offer received and accepted. I was constantly kept to-date on all viewings and provided with feedback after each viewing. A big thank you to Erin, Gemma, Clair and Ang for their fantastic communication!!!
Kevin · 22 April 2025
★★★★★ 5/5
GoogleFirst met with Gemma for a property valuation and from that point the girls did every single thing! They were amazing! Erin dealt with all the day to day. She was super helpful, quick to get back to me and overall created a fab and very very easy experience!
Sophie · 16 November 2025
Agent replied · 16 April 2026
Thank you for taking the time to highlight the excellent service you received from Gemma, Erin, and the team at Your Move Rowlands Gill. We greatly appreciate your feedback and the confidence you have placed in us.
We look forward to managing your property and working alongside you.
Kind regards,
Your Move Rowlands Gill
★★★★★ 5/5
GoogleWe have been very impressed by the service we have received from all the staff at Your Move, Rowlands Gill branch. This is our second contact with them as we also bought the property we are now selling through them a few years ago too. Abi, Alex, Ang and Claire have all been amazing and facilitated viewings regularly which have resulted in an offer being accepted within a couple of weeks of the property going up for sale. They are all so helpful and friendly and have made the process feel relatively trouble free for us as we felt confident they were doing the best for us to secure a sale. They kept us regularly updated via phone and emails as to the offers we received and were always helpful and available to answer any queries we had.
Clare · 11 October 2024
Agent replied · 10 November 2024
Hi Clare, Thank you so much for a lovely review, its very much appreciated by us all! We are so happy we were able to find you a buyer for your property. Many Thanks, Team Rowlands Gill
★★★★★ 5/5
GoogleI just want to say a HUGE thank you to Abi, Alex, Claire and Bridie and most importantly, June for all their help in the sale of our house. They were on hand whenever we called and kept us up to date every step of the way. Also thank you for the lovely gift box!
Sarah · 21 June 2023
Agent replied · 20 June 2024
Thanks for the review Sarah. I'm sure they were all delighted to be able to help. We are so pleased with the service you received from the Rowlands Gill team. Best wishes from us all at Your Move.
★★★★★ 5/5
GoogleGreat experience from the whole team at Rowlands Gill; Abi, Alex, Claire and Penny where on hand either in person at branch or on phone to help with any queries. If it wasn’t for them thinking of me when my now house was about to go on the market I wouldn’t have achieved my dream. Not forgetting June from sale agreed team, she was amazing at chasing outside parties to keep the sale progressing. Thank you to every one of you
Charlie · 24 September 2024
Agent replied · 24 October 2024
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Rowlands Gill. We wish you the best of luck in your lovely new home. Kind regards, Abi & the team!
★★★★★ 5/5
GoogleAlthough I’m at very early stage of purchasing the property I can’t prise enough the staff working for Your Move in Rowlands Gill. Especially Abi and Birdie they have been very informative and helpful as well as going the extra mile to meet my requests.
Thank you .
Patrycja · 24 October 2023
Agent replied · 20 June 2024
Thank you for taking the time to leave a review Patrycja. We're delighted to hear that you are pleased with our service. From all the team at Your Move Rowlands Gill
★★★★★ 5/5
GoogleA daunting process made painless by the Rowland's Gill staff. The valuation visit by Alex was prompt, thorough and friendly. Once the process was underway I was kept informed of progress by Abi, Claire and Bridie who dealt with everything with an informed, efficient, clear (and humorous!) manner. An excellent service
Arthur · 21 June 2023
Agent replied · 20 June 2024
We are so delighted to hear you are pleased with the service you received from our Rowlands Gill team. Thanks for leaving the review. Best wishes from us all at Your Move.
★★★★★ 5/5
GoogleThe staff communicated everything very clearly, so I have felt taken care of from the beginning. The follow up is process is also extremely helpful. I recommend them!
MarléneRose · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Marléne! We’re delighted to hear that you felt well taken care of from the very beginning and that our team’s communication and follow-up process made a positive difference in your experience. Your recommendation truly means a lot to us, and we’re always here if you need anything in the future! The Rowlands Gill Team
★★★★★ 5/5
GoogleThank you so much to Bridie for her persistence in trying to find us a property (even though I have been so picky and looking for 3 years!) and to Abi for sorting the final bits to get our sale agreed. Really excited to start our next chapter. Thanks again!!
Kate · 21 June 2023
Agent replied · 20 June 2024
Thanks for taking the time to leave your review Kate. We are delighted to hear Bridie helped you find a property you are happy with. We wish you the best of luck as you begin your next chapter.
★★★★★ 3/5
GoogleWe had an okay experience with YM at this branch, until it came time when we recieved a Section 21 notice, and handed in our keys. Our keys were dropped off at this branch on the correct day but no communication came from this branch to …
PhysicsNerd1997 · 16 September 2025
Agent replied · 8 September 2025
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. If you could please email us at rowlandsgill@your-move.co.uk with your name and the property address, we’ll make sure this is looked into promptly and passed on to the right team.
★★★★★ 5/5
GoogleBrilliant, friendly, responsive customer service. An absolute pleasure to deal with Bridie, Abi, Alex, and Claire. Wish all agents were as friendly and as nice to speak to as them. A massive thanks to Bridie and the team helping me with my purchase. Highly recommend!
Richard · 21 June 2023
Agent replied · 20 June 2024
Thanks so much Richard for taking the time to leave your review. We appreciate it. We are delighted to hear you have received excellent service from our Rowlands Gill branch. Best wishes from us all at Your Move.
★★★★★ 5/5
GoogleThe customer service from this branch is exceptional. They organise around you and the communication is clear and prompt. Gemma and Erin at the branch have been professional polite and proactive throughout the whole process.
Paul · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for taking the time to leave us such a lovely review, we really do appreciate it!
Thanks,
The Rowlands Gill Team
★★★★★ 5/5
GoogleExcellent experience selling my house with Your Move Rowlands Gill - thank you Abi, Alex, Claire and Penny for all your support during the process!
P · 27 July 2024
Agent replied · 26 August 2024
Hi Paul, thank you so much for your kind review about the team here at Your Move Rowlands Gill! Its very much appreciated, Many Thanks!
★★★★★ 5/5
GoogleFantastic service from the Team in Rowlands Gill, from the initial visit by Gemma, to the whole process that only took about 2 weeks before we had an offer received and accepted. We were always kept up to date on the sale and on all … More
Emily · 10 July 2025
Agent replied · 8 September 2025
Thank you for your review. We are very happy to have provided you with such a positive experience! We wish you all the best for your move and for the future. From all of the team at Your Move Rowlands Gill.
★★★★★ 5/5
GoogleA big thank you to Abi, Bridle, Alex and Claire. The team were friendly and helped me through the process of buying a home as well as keeping me updated throughout the process. Highly recommended!
Joe · 23 December 2023
Agent replied · 20 June 2024
Thanks Joe for taking the time to leave a review. We are delighted our Rowlands Gill team provided you with an excellent service.
★★★★★ 5/5
GoogleSpecial thanks to Abi, Alex, Claire and Bridie at Your Move Rolland’s Gill, you are extremely helpful, professional and were instrumental in making our home move smooth and stress free.
Kindest regards
Simon and Lindsey.
Simon · 23 December 2023
Agent replied · 20 June 2024
Thank you Simon for taking the time to leave us a review, we really appreciate it. Best Wishes in your new home, Abi + the team at Your Move Consett.
★★★★★ 5/5
GoogleThanks to Abi, Bridie, Claire and Alex for making my recent house sale with the Rowlands Gill branch a quick and seamless process. Kept me informed at all times and nothing too much trouble. A job well done by all the team.
Maureen · 21 June 2023
Agent replied · 20 June 2024
We are delighted to read your review Maureen for our Rowlands Gill branch. Thanks so much for taking the time to write it. All the best from everyone at Your Move.
★★★★★ 5/5
GoogleMy thanks to Alex, Bridie, Abi and Claire for arranging the sale of my property. The team provided a professional service, their friendly guidance and support was much appreciated. Communication was excellent, I received regular updates regarding progress of the sale.
John · 21 June 2023
Agent replied · 20 June 2024
Thanks for taking the time to leave a review John. We are delighted to hear you are pleased with the service you received from our Rowlands Gill team. Best of luck from us all at Your Move.
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