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Emsleys Estate Agents Rothwell reviews

4.5

★★★★★ Excellent

77 reviews across 1 platform

65 Commercial Street, Rothwell LS26 0QD

Emsleys Estate Agents's Rothwell office at 65 Commercial Street is rated 4.5 out of 5 across 77 reviews on 1 platform, including 77 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

77

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rothwell office, from every platform, shown as written. First names only.

5/5

Google

I would like to share very positive feedback about Maria at your agency. Throughout my purchase process, Maria has been consistently helpful, responsive, and supportive. She always replied quickly, kept me updated, and took the time to follow up on issues and clarify information when things became stressful or unclear. Her communication and professionalism made a real difference during what has been a very challenging transaction. I truly appreciate her effort, patience, and dedication, and I believe she is a great asset to your team. Thank you, Maria, for all your help and support.

Mariam · 24 February 2026

Agent replied · 24 March 2026

Thank you so much for taking the time to share such lovely feedback. We are thrilled to hear how much of a difference Maria’s support made during what sounds like a particularly challenging transaction. Maria is a valued member of our team, and we’re so glad her responsiveness and dedication helped ease the stress of your purchase. We will make sure she receives your kind words, she’ll be delighted to know her hard work was so appreciated. Congratulations on your new home, and thank you for choosing us! Kind regards Samantha Marketing Manager

5/5

Google

My wife and I have recently used Emsleys in Rothwell and we couldn't be happier with the service provided. Our property was marketed quickly, professionally and efficiently. Throughout the process, the communication from Maria, Hayley and Lynsey was great. They kept us informed of viewings,provided prompt feedback and supported us when the original sale fell through and we had to remarket quickly. Would certainly recommend. Thanks to all three of you.

Nick · 24 February 2026

Agent replied · 24 March 2026

Dear Mr Gaunt, thank you for your 5* star review! We are delighted that you and your wife were pleased with the service from our Rothwell team. Selling a property can be a challenge, particularly when a sale falls through, so it is wonderful to hear that Maria, Hayley, and Lynsey provided the professional support and communication needed to get things back on track so quickly. I will share your lovely feedback with the trio, who will be thrilled to know they made such a difference. We wish you both all the very best!. Kind regards Samantha Thorpe Marketing Manager

5/5

Google

Making the choice to sell the house with Elmsleys it was a great experience from start to end. The valuation was spot on and managed to agree a sale in just 6 days being on the market. Victoria who did the valuation and initiated the sale was great and very professional. but the ladies who handled the case in the Rothwell office were amazing! Maria Hamill was friendly, understanding and extremely helpful dealing with our queries while the case was with the solicitors. Her contact was fantastic making sure that all the queries were answered and we understand the process. I would highly recommend Emsleys and especially the Rothwell office. Thank you for your help

Georgios · 24 June 2025

Agent replied · 24 March 2026

Hi Georgios, Thank you for taking the time to leave your positive and detailed review. It is fantastic to hear how quickly our team were able to secure you a quick sale on your property. I'm pleased to hear the team were on hand to help throughout too. Thank you for your kind recommendation and I hope we can help again in the future. Many thanks, James Marketing Manager

5/5

Google

Maria was amazing from start to finish. She was in Constant contact which always made you feel reassured. Any questions or queries we asked Maria always had the answer or solution without any hesitation. We can’t thank them enough for all of their help throughout the process. Also would like to say a massive thank you to Roy who was so kind and helpful. And gave up a few of his Saturdays just so we could go check the house out a few extra times.

Sam · 24 June 2025

Agent replied · 24 March 2026

Hi Sam, Thank you for taking the time to leave your great review for Maria and Roy. I'm glad to hear they were both on hand throughout your property purchase and helped from start to finish. Thank you again and I hope we can help again in the future, Many thanks, James Marketing Manager

5/5

Google

We moved a few months ago, and Emsleys was the agent of the house we were buying. Despite not being their client the service we received was absolutely fantastic. We have to give a special mention to Maria. She was instrumental in helping our very complicated chain to complete. She made so many chase up phone calls, kept us updated and was always on the end of the phone to give us advice on how to move forward with the problems that arose. We honestly can’t thank her enough - we absolutely wouldn’t have managed to complete without her expert help.

Matthew · 24 March 2025

Agent replied · 24 March 2026

Hi, Thank you for leaving your 5-star review for our Rothwell branch and especially for Maria. I'm so pleased to hear how helpful she has been throughout your transaction and I am not surprised to hear how on hand Maria has been. Thank you and I hope we can help again down the line, James Marketing Manager

5/5

Google

Maria, Hayley and Lynsey were absolutely brilliant throughout the whole process. We've heard horror stories about estate agents from friends and relatives, but our experience couldn't have been more smooth and efficient. We definitely recommend going with Emsleys - great customer service, great chasing and contact throughout. Thank you so much

Lewis · 16 December 2025

Agent replied · 16 January 2026

Thank you for your kind review and for recommending Emsleys. We are delighted to hear that Maria, Hayley, and Lynsey provided such a smooth and efficient service. It is wonderful to know we could offer you a stress-free experience. I will ensure your praise is shared with the team, who will be very pleased to hear your feedback. Kind regards Samantha Marketing Manager

1/5

Google

Well as a buyer I wouldnt recommend. Hayley is extremely rude and condescending and will not allow you to speak. When you try to speak she hangs up the phone. So I don't think I will be considering a purchase of any houses advertised by Elmsley Rothwell.

Harvey · 9 January 2026

Agent replied · 16 January 2026

Thank you for your feedback. We pride ourselves on our 5-star rating and take all reviews seriously, so we are sorry to hear of your experience. At Emsley’s Rothwell we act strictly on our clients' instructions, which can occasionally lead to difficult conversations, and we regret that you felt our communication was not in line with your expectations when trying to explain this. We wish you the best in your property search. Kind regards Samantha Marketing Manager

5/5

Google

In what was a stressful house move, all the staff at Emsleys were extremely approachable, professional, friendly and helpful every time we had to contact them. It really helped make the process as good as it could be and I can't thank Maria, Hayley and Lynsey enough. Would 100% recommend!

Rhys · 30 November 2025

Agent replied · 30 December 2025

Hi Rhys, Thank you for taking the time to write your detailed and fantastic review for our Rothwell team. I'm pleased to hear they were approachable and friendly throughout. I hope we can help again in the future! Many thanks, James Marketing Manager

5/5

Google

My Mum recently moved house after 60 years. Emsleys were so supportive, polite and helpful, especially Maria and Roy at the Rothwell branch. They made the whole process so much easier for my Mum. I cannot thank them enough ⭐⭐

Louise · 14 January 2026

Agent replied · 16 January 2026

Thank you so much for your lovely review. We understand that moving after 60 years is a significant transition, and we are delighted that our Rothwell team could support your Mum through it. It is wonderful to hear that Maria and Roy made the process easier for her; we will be sure to pass your kind words on to them both. We wish your Mum every happiness in her new home. Kind regards Samantha Marketing Manager

5/5

Google

I can confidently say that without Marias help throughout our move that I would currently be rocking back and forth in a padded room somewhere. We had no end of nightmares with our conveyancing firm (nothing to do with Emsleys) and Maria and the team were there every step of the way to make sure it all went as smoothly as possible.

Sam · 24 March 2025

Agent replied · 27 December 2024

Hi Sam, Thank you so much for leaving your fantastic review for Maria at our Rothwell branch. I'm sorry to hear a complicated process, however I'm so glad our team were there to help along the way. Thank you again, James Marketing Manager

5/5

Google

A very positive experience with Maria and her team! They provided a constant stream of viewers from the onset and kept us up-to- date. Maria was very approachable and dealt with all our concerns and queries. I would recommend them to anyone and everyone.

Audrey · 1 October 2025

Agent replied · 30 December 2025

Hi Audrey, Thank you for leaving your 5-star review for Maria and the team. I'm pleased to hear you've had a fantastic experience, and we thank you for your kind recommendation. We hope Emsleys can help again in the future! Many thanks, James Marketing Manager

5/5

Google

Very pleased with the team at Emsleys who acted for us in the sale of our property. All went through very smoothly from initial contact to the completion date. Thank you

Paul · 31 October 2025

Agent replied · 30 December 2025

Hi Paul, Thank you for taking the time to write your 5-star review for our Rothwell team! I'm pleased to hear your transaction went smoothly from start to finish! Thank you again, James Marketing Manager

5/5

Google

I couldn’t recommend Emsleys enough! Maria, Hayley and team are fantastic! They have been nothing but transparent throughout our sale and purchase! Best estate agents I have ever dealt with!

Alex · 24 July 2025

Agent replied · 24 March 2026

Hi Alex, Thank you for taking the time to leave your 5-star review for the team at Emsleys Rothwell. I'm really pleased to hear we've provided an excellent service throughout your sale and purchase. I will pass your feedback regarding Maria, Hayley and the team to my directors too. Thank you again, James Marketing Manager

5/5

Google

I hate estate agents. Like literally HATE them - until i met Lee & co at the Rothwell branch. I bought a house off them and loved how they were, so then proceeded to buy and sell 2 more houses with them. I have never had any issues, they are professional, timely and considered. Lee is reliable and honest (which is all you can ask for in my eyes). I have bought and sold lots of houses over the years and never met any agents that i liked (i've been close to killing a few thats for sure) . I knew once i met Lee & Co that this time it would be different, and , it was. Personally now for me, i would never use another agent or online system. The personal service is worth every penny in my eyes. And yes sometimes they don't answer the phone and yes sometimes its takes a while to find things out, but this is just par for the course. I am staying LOYAL to them because of the service they offer, its a simple as that. I enjoy working with them - they are ACE!

Adele · 5 July 2021

Agent replied · 5 July 2023

Dear Adele, thank you for taking the time to leave a review. Lee and the team are delighted to read your comments and look forward to working with you again in the future!

5/5

Google

From putting our house on the marketing for less than a week we sold the property. Valuation was higher than other local estate agents as well. Great communication from the team throughout, always willing to chase the other parties involved. Cannot fault them really it’s stressful selling a house and not easy for everyone involved - Emsleys estate agents pulled there weight and it all went through in less than 3 months - during COVID 19 ! Well done Emsleys

Kevin · 24 March 2021

Agent replied · 5 July 2023

Dear Kevin, thank you for taking the time to leave a review - your feedback is much appreciated.

5/5

Google

Despite not purchasing the property we thought we had to give props to Maria of the Rothwell branch. She was a huge help, making us feel comfortable, understanding our requirements and giving us expert advice for our property search. It’s not often an experience with the estate agents feels so personalised - thank you for your time!

Spencer · 1 October 2025

Agent replied · 30 December 2025

Hi Spencer, Thank you so much for taking the time to leave your review for Maria at our Rothwell branch. I'm pleased to hear Maria was on hand and understood your needs. I hope we can help again in the future! Many thanks, James Marketing Manager

5/5

Google

Maria and Hayley at Emsleys Estate Agents, Rothwell, Leeds have been very professional when selling my late mum's property. They kept us up to date all the way through the sale of the property. Victoria who valued the property was also very professional and excellent. I would definitely recommend Emsleys if anybody is looking to list there property with a exceptional Estate Agent.

Andrea · 24 July 2025

Agent replied · 24 March 2026

Hi Andrea, Thank you for taking the time to leave your glowing 5-star review for Emsleys Estate Agents. I'm pleased to hear Maria and Hayley at our Rothwell branch have been on hand throughout a sensitive time. Thank you for your kind recommendation, it is truly appreciated. Many thanks, James Marketing Manager

5/5

Google

An excellent experience purchasing my first house through Emsleys. Staff were always in contact to ensure everything went smoothly. Maria was especially helpful. 100% recommend.

Joshua · 24 March 2025

Agent replied · 22 October 2024

Hi Josh, Thank you so much for leaving your glowing review for Maria and our Rothwell branch. I'm pleased to hear the team were on hand throughout your transaction! Enjoy your first home, congratulations, James, Marketing Manager

5/5

Google

The ladies at Emsleys couldn’t have been more helpful in getting my purchase to go through. After some delays and issues on the legal side, Emsleys couldn’t have been more supportive and helpful in chasing and updating me throughout the process. They brought so much reassurance in a stressful time. Thanks again to all the team for your wonderful help!

Ellen · 24 July 2025

Agent replied · 24 March 2026

Hi Ellen, Thank you for taking the time to leave your 5-star review for our Rothwell team. I'm pleased to hear the team have been here to reassure and help through what sounds like a stressful time. Thank you again and all the best, James Marketing Manager

5/5

Google

Rachel Rollinson has been a tremendous help in the purchase of my new property. I have never had any body give so much help as Rachel has done in the last month. Always seems to have or can get the answer that I require. My experience is that Rachel gets things done. Thank you Rachel from the family Wright

Martin · 24 March 2023

Agent replied · 5 July 2023

Wow! Thank you Martin, for your brilliant feedback. We certainly appreciate you taking the time to let us know of your experience.

5/5

Google

Making enquiries about a property, Maria was very polite and helpful throughout, would recommend.

Clare · 24 March 2025

Agent replied · 23 November 2024

Hi Claire, Thank you so much for taking the time to leave your 5-star review for Maria and our Rothwell branch. I'm so pleased to hear how much you were helped throughout your transaction. Thank you again, James Marketing Manager

5/5

Google

Couldn't have asked for a better service! We were unsure what things would be like moving in lockdown, but Lee and the team have made the whole process very easy. We have been able to contact them whenever and they have done everything they can to help and support us in the process. Very professional, very nice guys and an all round fantastic service provided.

James · 24 March 2021

Agent replied · 5 July 2023

Dear James, thank you for your review. Lee and the team are delighted with your feedback!

5/5

Google

Sold our house with Emsleys and was very happy with their service. They kept us updated throughout and were always friendly and helpful. Would definitely recommend

Lynsey · 24 February 2026

Agent replied · 24 March 2026

Dear Lynsey, We really appreciate your kind words! Selling a house is a big milestone, and we’re glad we could make the process smoother for you. Thank you for choosing Emsleys and for recommending our services to others. Kind regards Samantha Marketing Manager

5/5

Google

The people at Emsleys Rothwell including Maria and other did an excellent jobwith my purchase and sale. Kept me informed, negotiated better sale offer for my house. Always friendly and polite, hats off to Emsleys solicitors as well.

Steve · 1 October 2025

Agent replied · 30 December 2025

Hi Steve, Thank you for taking the time to leave your 5-star review for Emsleys at Rothwell. I'm pleased to hear Maria and the team have been on hand to help with all aspects of your sale and purchase. All the best and enjoy your new home! James Marketing Manager

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Questions about Emsleys Estate Agents Rothwell

How many reviews does Emsleys Estate Agents Rothwell have?

Emsleys Estate Agents's Rothwell office has 77 reviews across 1 platform: 77 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Emsleys Estate Agents Rothwell's rating?

Emsleys Estate Agents Rothwell is rated 4.5 out of 5 across all 77 reviews, and 4.5 out of 5 on Google from 77 reviews, checked 9 October 2026.

Where is Emsleys Estate Agents's Rothwell office?

Emsleys Estate Agents Rothwell, 65 Commercial Street, Rothwell LS26 0QD.

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