5/5
GoogleThe sale of the property would not have gone through without the help of Katie, Callum and Amy. Very helpful and friendly staff and I thank them for all the persistence dealing with everything for me. Thank you.
Trusted Agent profile · Rotherham
William H Brown Maltby reviews in Rotherham
★★★★★
1,390 reviews across 2 platforms
54 High Street, Maltby, Rotherham, S66 8LA, S66 8LA
William H Brown's office in Rotherham, at 54 High Street, is rated 2.5 out of 5 across 1,390 reviews on two platforms, including 198 Google reviews rated 4.9.
Reviews
Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
Google1/5
TrustpilotDisgraceful
Disgraceful. Unprofessional. Incompetent. I made an enquiry relating to a house for sale, hoping for help and information. They lost my details and when I later called the office to enquire if they had carried out my request the person I spoke to was rude, arrogant and generally unhelpful. It also sounded as though a party was going on in the background. Never again!
5/5
GoogleI recently sold my property using WHB Maltby branch. From the very start Callum and Natalie led me through the sale displaying outstanding knowledge and professionalism throughout the whole process. Nothing was too much trouble, even down to helping with legal paperwork. I cannot praise them enough for their commitment to customer care, they were invaluable and made the experience a pleasure.PositiveProfessionalism
1/5
TrustpilotBent As A 9 Bob Note
Rude, aggressive and intrusive tactics. Put an offer in for a property, only to never be contacted with regards to whether our offer was accepted or not. Presumably, our offer was never even put forward to the vendors because we did not wish to use William H Brown's mortgage advisors. Pushy and pig ignorant, avoid like the f-ing plague.
1/5
TrustpilotWORTST AGENGY EVER - STAY AWAY FROM THEM!
WORTST AGENGY EVER! STAY AWAY FROM THEM!moved to a new property advertised with phone line.... had to wait two months to get it sorted. fire doors and rubbish bins set up after contacting local authorities. Customer service the worst in absolute.The only thing they know well is to get money off you! 2 months in and still no access to electric meters.STAY AWAY FROM THEM!
1/5
Trustpilot-1star wish we haven't gone with this…
-1star wish we haven't gone with this company they was absolutely crap no one come from the company for any viewings people was sent on their own with no information we had no feedback no updates hardly any viewings would not recommend this company😠 use someone else that actually makes an effort to sell your property and not sit back and do sweet F A
1/5
TrustpilotIf there were less than 1 I would give…
If there were less than 1 I would give it.Put on market with them as wanted a property that they had. Took a week to get a viewing, took £135 for the deluxe package and nothing happened had to chase up photogrspher, etc, they are rude, unprofessional and I asked for a refund. No apology or could be bothered to ask why
1/5
TrustpilotUNPROFFESIONAL DONT USE
Booked a week ago to value my House so today 45 minutes before the valuer was due to arrive ,we get a phone call saying he is running late can he come in the Evening,or any time apart from the time booked.One crap company and will never use them again .You dont do that to potential new business so annoyed for screwing up my day .
1/5
TrustpilotNot serious estate agents
I had a property viewing with them today, after waiting for 15min no one showed up. After calling them I found out my appointment has been canceled by the agent. I have not received an email nor a phone call.I would not be conducting business with them anymore, this is not a way to do business.
1/5
Trustpilotterrible agents
I'm trying to buy a property and those greedy Agents wont let me view property because I'm not using they mortgage advisors. I've contacted them about numerous properties but they even wont return emails or calls as they already know I don't want to use their dodgy advisors with elevated fees, disgrace where is free market!!!!!
1/5
TrustpilotUtterly Useless!
After organizing a viewing for two properties without much hassle, the follow up was non-existent. As a student, sorting housing out for the next year can be a stressful time. After liking one of the properties and emailing them to express our interest, no reply was received. Then after emailing them for a second time, still no reply has been received.Utterly useless!
1/5
TrustpilotThey don't remove ads off sold properties off the market
They don't take properties which have been sold off the market so it's misleading and make you lose time! Unprofessional. Additionally, they don't follow requests about the way to contact you. I prefer to be contacted via email or message as I work nights, but they still will be giving you a call...
1/5
TrustpilotAvoid at all costs
The worst estate agent company ever. I dealt with a Jerome in Barking and not only was he rude and aggressive he was completely useless! Didnt tell us of a number of offers and was impossible to get hold of. He lied and was appalling throughout. Would never use again.
1/5
TrustpilotTERRIBLE...the communication is beyond…
TERRIBLE...the communication is beyond embarrassing, property is literally thrown on to the market at a random price and left to sit there as they want their advertising boards around town. It's well known this company is NOT the best locally, they just have more money to push their business. AVOID AVOID AVOID!!!
1/5
TrustpilotTaking more fees than they tell you about and selling your data
After finding a property with them I was told about the fees but when I paid them and wanted to pay the deposit and first moth's rent I was told there was another fee bringing it to £650. What is more they sold my personal data to Spark Energy and changed my energy supplier to Spark energy without mine or my landlord's consent.
2/5
TrustpilotPoor service at Fakenham
Poor service at Fakenham. Took house of market mistakenly. Our buyer only got it by insisting they contact me.Pressured to accept a risky bid.Once under offer, no contact. They never bothered to chase and update etc. I had to chase them. Very poor.I would not use again.
5/5
GoogleHighly Recommended WH Brown Maltby Branch, Grace, Callum, Natalie and Katie are a credit to the company, with a friendly professional approach they go above and beyond to give you the best service and make it a hassle free experience from sign up to completion. Couldn't reccomend anyone else, keep.up the good work. Scott
1/5
TrustpilotVery unprofessional agent
Very unprofessional agent. Initially mentioned to me that a viewing needs to be rescheduled as the tenant wasn’t home, rescheduled to the next day. Next day she does not answer calls and when I reach the location I find no one is available. The following day the house is listed as Let agreed. Waste of time dealing with an agency like this.
5/5
GoogleFrom arranging with Katie and working through the whole process with both Calum and Natalie I couldn’t have asked for a more supportive and knowledgeable team. From start to finish they have been responsive, actioned without delay and always on the ball. First class transaction, wouldn’t use any other team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotA very professional service
WilliamHBrown in Clacton gave a great service when I was looking for a tenant. Emails and phone calls were answered promptly. Very professional service from Oliver and Tom. I will be using them again.
1/5
TrustpilotI had a viewing booked for a property
I had a viewing booked for a property. I was the first person looking to view the property. They then called me up a day after and told me I could not view the property due to someone having corona virus however within a few days of them cancelling the viewing the house is suddenly sold.
5/5
TrustpilotGreat work Ware office
My family had a great experience with William H Brown in Ware, Hertfordshire. Grace listened to our needs and was able to let us know about a fantastic property that suited us and when we could view it. She was helpful for the entire process as were the other staff in the office. Thank you for all your help.
1/5
TrustpilotDo not use this estate agent unless you …
Do not use this estate agent unless you thrive on stress, enjoy being lied to and can wait for months to move house. They are incompetent and inefficient and so are their dedicated conveyancing companies. When looking for an estate agent go by recommendations, there are good ones out there you just have to be patient and take the time to find them.
5/5
TrustpilotA* service from Lisa in the lettings…
A* service from Lisa in the lettings department. Going above and beyond what is required for the role.Would definitely recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
