Trusted Agent profile · Rotherham, South Yorkshire

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Merryweathers Rotherham Sales reviews

4.5

★★★★★ Excellent

292 reviews across 3 platforms

14-16 Ship Hill, Rotherham, South Yorkshire, S60 2HG

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Merryweathers's office in Rotherham, South Yorkshire, at 14-16 Ship Hill, is rated 4.5 out of 5 across 292 reviews on three platforms, including 180 Google reviews rated 4.6.

Google logo

4.6 / 5

180

Reviews on Google

This office

Facebook logo

4.0 / 5

8

Reviews on Facebook

Business-wide

Trustpilot logo

104

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Merryweathers Rotherham

Our Rotherham branch is perfectly located on Ship Hill, with plenty of parking directly outside the door, making your visit to our branch easy. With our central location the footfall provides the perfect opportunity to showcase your property to potential buyers. The in house team have a wealth of experience and knowledge to help you sell your home for the best price across the Rotherham area. We also have an in house independent mortgage advisor available for face to face meetings or over the phone at a time to suit you.

Reviews

Every review we hold for the Rotherham office, from every platform, shown as written. First names only.

5/5

Google

Were very helpful, accommodating & friendly from the get go. We had seen the property we bought and called up to view it. Everything was done very quickly that day for us to view that day which didn't look hopefully at first when we got news the owners were about to take it off the market. Luckily for us we got to view it just in time & the rest is history as today we completed and was greeted by Grace on collection of our keys who is most helpful and always happy to assist nothing is is too much -Thank you for all your assistance. Best wishes C & T Neale ;0)

Christine · 22 August 2024

Agent replied · 22 August 2026

Thank you for your lovely review :)

5/5

Trustpilot

Our experience with Merryweather…

Our experience with Merryweather has been simply superb, we've been selling a house and purchasing a property through them. I have to give a special mention to Jade who has always been available, friendly and helpful when we've had questions. Jade has constantly kept us updated, reassuring and guiding us through the whole process.

John · 11 May 2026

1/5

Google

Just been to view a property today and I discovered that I was viewing it with another 3 families! If I'd have known about the open day I would not made the appointment. There person from Merry Weather's did not introduce himself because he wad far too busy on phone, so I just walked out, appalling! When you call the office you have to call 2 or 3 before they pick up. No reminders of appointments, nothing! The customer service is disgusting and I will not be dealing with the company again! I feel for the people trying to sell this property 😕

Michelle · 13 February 2026

Agent replied · 13 April 2026

We’re very sorry to hear about your experience and sincerely apologise for any disappointment caused. Your feedback has been shared with the team so we can address these issues. Thank you for sharing your feedback.

5/5

Google

Brilliant service, Sue was helpful from the get go, would 100% recommend!

Lewis · 22 June 2026

Agent replied · 22 August 2026

Thank you for your great review. We will be sure to pass on your kind words :)

5/5

Google

Would not hesitate to recommend. All the staff are very friendly but special mention to Jon, very professional and has vast knowledge of the local market. Also Emily who kept us well informed of the marketing/sale at all times and ensured the sale went through smoothly.

Lynn · 22 August 2025

Agent replied · 10 December 2024

Thank you for your lovely review and special mentions. We will be sure to pass your kind words along. Please don't hesitate to reach out if you need any assistance in the future :)

5/5

Google

I have nothing but praise for the team at the Rotherham branch of Merryweathers for their tireless work in ensuring the sale of my property. I would have no hesitation in recommending Merryweathers. Particular thanks to Shellet Phillips and Emma from the Rotherham branch.

Stephen · 22 August 2025

Agent replied · 22 August 2026

Thank you so much for your kind words! Your recommendation means the world to us. If you ever need assistance again, we’re always here to help! 🏡😊 …

5/5

Google

Had a fab experience with Sue from the Rotherham branch, very honest and simple conversations resulting in a quick sale for both me and the vendor. Thanks Sue

Jason · 17 December 2025

Agent replied · 16 January 2026

Thank you for your lovely review, we really appreciate it. We will be sure to pass your kind words over to Sue :) If you need any help in the future, please don't hesitate to contact us.

5/5

Google

The service has been friendly and professional throughout the sale. Shelley has been especially helpful throughout and always willing to help with information and keeping us up to speed with the sale. Thank you very much for all your help.

Neil · 22 August 2025

Agent replied · 10 December 2024

Thank you for your review and kind words for Shelley. We will pass them along. Please don't hesitate to reach out if you need any assistance in the future :)

5/5

Google

Were very helpful, accommodating & friendly from the get go. We had seen the property we bought and called up to view it. Everything was done very quickly that day for us to view that day which didn't look hopefully at first when we got news the owners were about to take it off the market. Luckily for us we got to view it just in time & the rest is history as today we completed and was greeted by Grace on collection of our keys who is most helpful and always happy to assist nothing is is too much -Thank you for all your assistance. Best wishes C & T Neale ;0)

Christine · 22 December 2023

Agent replied · 20 June 2024

Thank you for your lovely review :)

5/5

Google

Maggie has been absolutely fantastic we had a difficult situation in a very short time scale to deal with and she went way over and beyond She’s a problem solver calm and so so helpful Really appreciate all your help support and consideration for our circumstances Thank you Heather

Heather · 28 March 2025

Agent replied · 22 August 2026

Thank you so much for your kind words, Heather! We’re thrilled to hear that Maggie was able to help you through such a challenging situation. She truly goes above and beyond for our clients, and we’ll be sure to pass on your appreciation to her. We’re so glad we could support you, and we’re always here if you need anything else! 😊 …

5/5

Google

We transferred our property management to Merryweathers following a bad experience with another agent. The transfer process was straightforward and we have been very happy with the service since. The team at Merryweathers are very efficient, communicate well and provide solutions not problems. They are easy to contact both for landlords and tenants and have provided great service in out of hours situations. Special mention for Corinne who has been exceptional in helping us with our property! Definitely recommend the service.

Lindsey · 18 September 2025

Agent replied · 16 January 2026

Thank you for your kind words and recommendation. We’re so pleased you’re happy with our service and will pass on your special mention to Corinne!

5/5

Google

Selling a family home that we had loved for over 60 years was a big decision after the death of our mother but from start to finish I can’t put into words how much Merryweathers have helped us. Sue King was a great point of contact and always kept us fully updated on any updates and news. The whole team are excellent . We have had the best service and would highly recommend them to anyone thinking of selling. Thank you so much .

Jackie · 22 August 2023

Agent replied · 20 June 2024

Thank you for your lovely review. :)

1/5

Google

Unprofessional and unacceptable treatment. I have got a terrible experience with the company. With tenants, I always thought agents are generally kind and helpful. Especially with tenants who never defaulted any payments and was very responsive we expect some support (at least some) which wasn’t the case with this company. We went through a discriminative, unhelpful and unkind time. Landlords have their rights and they may wish to change their minds (unreasonable as well) what they wanted but we believe that the agent has to keep up their word. We were tenants in a property under this company and when we raise a fault in the house, we will be informed that the contractors are expensive to book in so we have to try and DIY first. Once I was said I will be charged for call out if the issue is a simple fix by a contractor. I never understood the logic behind that, if I am able to fix a problem then why would I bother to raise the concern. Why would I spend my time waiting for this expensive contractor to arrange both parties time and come over to rectify the issue. This was also a major issue when the house was not heating, isn’t that enough during winter for a tenant to notify. I had to negotiate with the office to get that sorted. It was sad and I was not sure what a tenant should know. I am happy to forget all the rest, but when it came to renewal of my tenancy agreement, I was promised that I will get 6 months or for 12 months and after a week I was offered a rolling monthly renewal. As with any family, we made our plans. We have got 3 children, all school going and 2 of them are primary schooling. All of a sudden in a couple of weeks of the renewal promise we were called to inform that we will have to leave the house in 2 months. I don’t want to mention the reasons we were told over the phone because all that sounded difficult to grasp. By the time we got agreement that our renewal will be done we already signed contracts with broadband (losing cause now for early termination) and also planned our household which included 3 children. I never understood what made them not accept our multiple requests to kindly extend the term for few more months or few more weeks at least. Not even for few more days extension was granted. We received the solicitor’s section 21 notice, to leave the property in 2 months. We will definitely leave the property even without a notice of that kind, we are not of any who would want to live without a reason and cling to a house with excuses. We always complied with the rules, are high tax payers, professional job holders, serves public and understood difficulties that people struggle with. Despite all the above, when we were in such a difficult situation, in the middle of a school academic year for 3 children, including important board exams at school for children we were treated with no kindness. We expected some understanding and respect, which neither the company nor the landlord (we never had any direct communication with landlord, we believe our messages and request are always directed to the landlord) appreciated. The day we were supposed to leave the property came in and we kept the promise and left the house. We moved to a small AirBnB apartment, 2 bedroom place which we paid a huge amount as expected. Finding a rental house or buying a house is not easy for a household of our size with school going children. Everyone appreciates this but not this company unfortunately. We don’t know if the landlord appreciates that either. Anyways, we couldn’t find a suitable home by the notice period so moved out and lived in a small AirBnB apartment, moved the furniture to a different storage space, paying everywhere big money. Had we got bit of understanding and support we would not have been put to bear all the stress that we went through. Our little 3 years old daughter got admitted in the hospital for 4 days for serious illness, this was not a problem for them either. We had sleepless nights, struggles and became so stressed. Finally a days notice we were asked to handover the key, what more.

Dr · 22 August 2025

Agent replied · 13 April 2026

Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience. As agents, we have a responsibility to follow the landlord’s instructions and ensure we act within legal guidelines. Tenants are encouraged to try simple maintenance fixes where appropriate, for example changing light bulbs or repressurising a boiler, before a contractor is called out in order to avoid unnecessary delays and costs. In terms of your tenancy ending, once a Section 21 notice is served, the legal notice period is 8 weeks. Unfortunately, we are unable to extend this period beyond what is required by law. We understand that moving can be a stressful time, especially for families, and we are sorry that this process was difficult for you. Should you wish to discuss this further, please contact us directly.

5/5

Google

Corinne is always friendly and helpful and has always gone above and beyond to help with any issues I have had with the property I rent and addressed problems promptly and professionally

Michelle · 22 August 2025

Agent replied · 22 August 2026

Thank you for sharing your experience! We're pleased to hear that Corinne has been consistently friendly, helpful, and proactive in addressing any issues with your property. We'll make sure she knows how much her efforts are appreciated!

5/5

Google

Thank you to all the staff at Rotherham office for your help patience and understanding. A special thank you to Corrine who has been my 'rock' over the past 18mths (I have nicknamed her 'Gibralter') a big thank you for everything. Kathleen X

Kathleen · 13 April 2025

Agent replied · 25 August 2024

Thank you so much for your kind words and appreciation! Corrine is especially grateful for your kind words and is happy she could be there for you throughout this journey. If there's anything else you need assistance with, please don't hesitate to reach out. :)

5/5

Google

Merryweathers lettings have been fantastic. My property was advertised to let and within a few weeks my new tenant has moved in. All a straight forward process for all involved. Julie and Maggie have both done an excellent job and are a credit to Merryweathers. I used a different letting agent before and had a bad experience so was sceptical about letting again. Julie put my mind at ease . I would highly recommend Merryweathers lettings.

Shaun · 18 September 2025

Agent replied · 16 January 2026

Thank you for your positive review. We are so glad you have found the lettings process with us straightforward. We'll be sure to pass your kind words on to Julie and Maggie. :)

5/5

Google

Corrine is proffesional and a Great Asset To the company. Highly Motivated and knowledgeable. Very friendly and Gets the best quotes. Most importantly Gets the Job in Hand finished

Sundance · 22 August 2025

Agent replied · 22 August 2026

Thank you for the amazing feedback! We're so glad to hear that Corrine’s professionalism and hard work have made such a difference. She really is a great asset to the team and always goes the extra mile to get things done. We'll be sure to pass on your kind words to her, she’ll be thrilled! 🙌 …

5/5

Google

Corinne in the lettings team is a pleasure to deal with. As a landlord you rely on the professionalism and commerciality of the lettings team and Corinne has delivered on every occasion. She is able to balance the needs of the tenant with the requirements of the landlord and nothing has ever been too much trouble for her. I would highly recommend Merryweathers Lettings Team given their professional approach to managing our property.

Paul · 18 September 2025

Agent replied · 16 January 2026

Thank you so much for your kind words! We’re really pleased Corinne and the lettings team have been able to make things straightforward for you. We really appreciate your recommendation. :)

5/5

Google

Fantastic experience. Very professional and amiable staff, specially Heidi Hopper who took care of my mater. I was always informed of any changes in the progress of my sale either by phone call, email or both. It's been great having them on my side and I definitely will use them again in the future if need it. Thank you very much

Juan · 26 December 2025

Agent replied · 16 January 2026

Thank you for your lovely review. We really appreciate it :)

5/5

Google

As a first time buyer we've had a grwat experience buying with merryweathers. The whole process was very fast and smooth and this was helped by Emily and her team who have been great in the sale of the property. Polite and forthcoming, thankyou once again for helping us purchase our first home!

Lee · 22 August 2024

Agent replied · 25 August 2024

Congratulations on purchasing your first home! We're happy to hear that Emily and the team have made the process fast and smooth for you. Please don't hesitate to reach out if you need any further assistance. :)

5/5

Google

Jade and Emma helped us list and sell our home in less than a week and purchase a property sold by modern method of auction within a 56 day deadline. Excellent contact throughout. Thank you

Christine · 22 June 2026

Agent replied · 22 August 2026

Thank you for taking the time to share your experience of both selling and buying. We are pleased that Jade and Emma were helpful and will be sure to pass on the kind words :)

1/5

Trustpilot

Unprofessional and unacceptable…

Unprofessional and unacceptable treatment. I have got a terrible experience with the company. With tenants, I always thought agents are generally kind and helpful. Especially with tenants who never defaulted any payments and was very responsive we expect some support (at least some) which wasn’t the case with this company. We went through a discriminative, unhelpful annd unkind time. Landlords have their rights and they may wish to change their minds (unreasonable as well) what they wanted but we believe that the agent has to keep up their word. We were tenants in a property under this company and when we raise a fault in the house, we will be informed that the contractors are expensive to book in so we have to try and DIY first. Once I was said I will be charged for call out of the issue is a simple fix by a contractor. I never understood the logic behind that, if I am able to fix a problem then why would I bother to raise the concern. Why would I spend my time waiting for this expensive contractor to arrange both parties time and come over to rectify the issue. This was also a major issue when the house was not heating, isn’t that enough during winter for a tenant to notify. I had to negotiate with the office to get that sorted. It was sad and I was not sure what a tenant should know. I am happy to forget all the rest, but when it came to renewal of my tenancy agreement, I was promised that I will get it 6 months or 12 months and after a week I was offered a rolling monthly renewal. As with any family, with made our plans. We have got 3 children, all school going and 2 of them are primary schooling. All of a sudden in a couple of weeks of the renewal promise we were called to inform that we will have to leave the house in 2 months. I don’t want to mention the reasons we were told over the phone because all that sounded difficult to grasp. By the time we got agreement that our renewal will be done we already signed contracts with broadband (losing cause now for early termination) and also planned our household which included 3 children. I never understood what made them not accept our multiple requests to kindly extend the term for few more months or few more weeks at least. Not even for few more days extension was granted. We received the solicitor’s section 21 notice, to leave the property in 2 months. We will definitely leave the property even without a notice of that kind, we are not of any who would want to live without a reason and cling to a house with excuses. We always complied with the rules, are high tax payers, professional job holders, serves public and understood difficulties that people struggle with. Despite all the above, when we were in such a difficult situation, in the middle of a school academic year for 3 children, with including important board exams at school for children we were treated with no kindness. We expected some understanding and respect, which neither the company nor the landlord (we never had any direct communication with landlord, we believe our messages and request are always directed to the landlord) appreciated. The day we were supposed to leave the property came in and we kept the promise and left the house. We stayed a small AirBnB apartment, 2 bedroom place which we paid a huge amount as expected. Finding a rental house or buying a house is not easy for a household of our size with school going children. Everyone appreciates this but not this company unfortunately. We don’t know if the landlord appreciates that either. Anyways, we couldn’t find a suitable home by the notice period so moved out and lived in a small AirBnB apartment, moved the furniture to a storage space, paying everywhere a big money. Had we got a bit of understanding and support we would not have been put to bear all the stress that we went through. Our little 3 years old daughter got admitted in the hospital for 4 days for serious illness, this was not a problem for them either. We had sleepless nights, struggles and became so stressed. Finally a days notice we were asked to handover the key, what more.

SAK · 26 April 2025

Agent replied · 26 December 2025

Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience. As agents, we have a responsibility to follow the landlord’s instructions and ensure we act within legal guidelines. Tenants are encouraged to try simple maintenance fixes where appropriate, for example changing light bulbs or repressurising a boiler, before a contractor is called out in order to avoid unnecessary delays and costs. In terms of your tenancy ending, once a Section 21 notice is served, the legal notice period is 8 weeks. Unfortunately, we are unable to extend this period beyond what is required by law. We understand that moving can be a stressful time, especially for families, and we are sorry that this process was difficult for you. Should you wish to discuss this further, please contact us directly.

5/5

Google

Maggie has been great with me over the last 6 years, could not have asked for a nicer, supportive letting agent. Thanks Maggie!

Mark · 1 August 2025

Agent replied · 31 August 2025

Thank you so much for your kind words! We're happy to hear Maggie has been such a great support over the years. We'll be sure to pass this on to her. 😊 …

1/5

Google

Disappointing level of communication, despite numerous calls and emails regarding a couple of properties, very little or no response by means of follow up and my request for viewings have been ignored, I can only assume this is due to the fact that I don’t require their in-house mortgage services hence I am not deemed a priority ‘Hot customer’ as we all understand ‘kickbacks’ from mortgage applications is a very lucrative business.

Bob · 20 July 2025

Agent replied · 31 August 2025

Hi Bob, Thank you for your feedback. We take all concerns seriously and would like to investigate this further to ensure nothing has been missed on our end. We’ve checked our system and haven’t been able to find any record of contact. Could you please email us at ecarter@merryweathers.co.uk with more details, such as your full name, the properties you enquired about or the dates you got in touch? We hope to hear from you soon so we can assist you properly.

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