Blundells Rotherham reviews

★★★★★ 1/5

Google

Please read in full...... Polite staff in branch. Maintenence is terrible 2 leaks no plumber called on both occcasions...NO INVENTORY DONE..... Simply because they dont care its not their home!!! They will switch your energy provider for commision even when your moving back into property. Not to a good supplier either but again no one cares because they wont have to dispute bills from energy supplier. Kerrie has a professional attitude shame this was not the case when I asked for help regarding the switching of energy provider but it wasnt her on the phone for 10 hours but she doesnt care. The staff in branch too all have been more than helpful until I was moving back in. Blundells also said the tenant was keeping it in good shape looked like a crack den to me..... Thank you to all team at wickersley You really are unimpressive martin and co atleast called a plumber. By far RPM are best agents in town. Thank you Lucy for making the effort and contacting me direct..... Really helped lol

Stuart · 5 November 2023

★★★★★ 5/5

Google

We've had a few viewings of properties from Blundells, all done by the same wonderful lady Sarah. With every viewing she has been honest and open about the properties, her knowledge was great about the properties too. Nothing is too much trouble, even taken time out of her working hours to fit around us. Sarah goes above and beyond to make sure the viewings go smoothly and all the information requested it given and explained in great detail. We would love for Sarah to continue helping us find our forever home for the future!

Georgina · 14 October 2025

★★★★★ 2/5

Google

We had a poor experience, communication was non existent. I lost count of how many times I called and couldn't get through to anyone. To say how much money people pay for the service this is concerning. This made the whole process very stressful. We also felt like our property wasn't advertised very well, only receiving four viewings. Luckily, we had an offer. Lower than we wanted but due to the lack of interest we thought we'd better take it! I've only given two stars because in the end we sold. Otherwise it would of been one star. I'd suggest using an agency that are interested in their clients. We won't be using again.

Matt · 14 October 2025

★★★★★ 1/5

Google

Very disappointed with this agency. Becky Barthrop was not clear with communication and didn’t explain things properly. They only care about money, not about helping customers. The service was poor and unprofessional. I would not recommend this agency to anyone.

Dewmini · 14 July 2025

★★★★★ 5/5

Google

I dealt with Becky who was very polite, accommodating and helpful. She was very patient with my clients and attended to all the various and many requests with endless patience. Highly recommend !

Rachel · 14 September 2025

★★★★★ 5/5

Google

Excellent service from the team at Blundells but I especially want to thank Emily for going above & beyond during my house completion. It was a long process, out of blundells control but Emily did all that she could speaking to the solicitors & mortgage advisor to bring everything together. She offered excellent communication keeping me informed at every stage. I would highly recommend. Thank you so much.

Teresa · 14 April 2024

★★★★★ 5/5

Google

Sarah Law has been amazing when Buying a house through Blundells, nothing was too much trouble and she went above and beyond to get the purchase over the line and make sure the buyers were happy- Thank you Sarah, you have been amazing!

Charis · 14 April 2025

★★★★★ 1/5

Google

I am a neighbor to one of their flats and lost my job because of one of their tenants who is allowing subletting. I have been trying to resolve this issue with them, but they are not interested. I will need to contact the landlord to inform them, as well as the council, about the drug-related activities and subletting. If you encounter any problems, there is no need to inform them, as they are not interested.

Kevin · 14 September 2025

★★★★★ 5/5

Google

I have had the absolute pleasure of dealing with Beck regarding property let's. The amount of estate agents out there and the lack of help and feedback is astonishing. However with Becky the professionalism and the fact she keeps you informed every step of the way has actually changed my opinion about estate agents . Becky goes above and beyond. My future sale or purchase of house will be hopefully with blundells Thanks again to Becky Absolutely fantastic

Stephen · 14 July 2025

★★★★★ 1/5

Google

Only gave one star so I could post review. Not sure what they are like when buying, but my daughter and her partner have experienced terrible customer service when renting a property through the team at Wickersley office. From wrong keys being given when moving in, to Blundells not being able to give them access to the meters to take readings and then still waiting 2 weeks on for the intercom to be mended. Plus coming into a property that obviously hadn't been checked as there was blood on tissues under the sink. Blundells have given my daughter excuse after excuse,not even one apology and have been very condescending. What should have been a special moment, moving into your first property together has been spoilt by Kerri and her team for showing no understanding, not explaining or even dealing with complaints in a timely manner. Thanks a lot!!!

Jod · 1 December 2022

★★★★★ 5/5

Google

Katie Cox was brilliant!! She really went out of her way to help us even though we were the buyer, not her client. She helped speed up solicitors and chased down answers to help meet a deadline set in the chain. When things went pear shaped at the last minute (somewhere else in the chain) she stepped in & negotiated with her client to ensure we didn't lose our removal man fees. Excellent service. Thank you so much!

Bryony · 4 January 2023

★★★★★ 5/5

Google

Katie Cox was brilliant!! She really went out of her way to help us even though we were the buyer, not her client. She helped speed up solicitors and chased down answers to help meet a deadline set in the chain. When things went pear shaped at the last minute (somewhere else in the chain) she stepped in & negotiated with her client to ensure we didn't lose our removal man fees. Excellent service. Thank you so much!

Bryony · 12 December 2022

★★★★★ 5/5

Google

Can’t recommend enough! Sarah has been an absolute angel and listened to my endless moaning and worries for the last 4 months! Huge thanks to her for getting me my beautiful new house 🏠 …

Yasemin · 14 April 2025

★★★★★ 5/5

Google

Myself and my partner recently relocated from Lincoln to Rotherham. We were incredibly stressed due to lack of response and just general unhelpfulness from multiple estate agents. However, we came across a property which was being managed by Blundell's (Wickersley branch) and instantly we were given the treatment we would expect. Melissa Dixon (who saw us through the process) was so helpful, eager to get us booked in and made us feel like we weren't just another customer, and the house wasn't just another house to be 'filled' by whoever came first. She genuinely cared, wanted to match the right tenants with the property, was fair and communicative and made the rest of the process so smooth sailing. She deserves recognition for her hard work!! I've never experienced such good service anywhere else. Thank you Melissa :)PositiveResponsiveness

Sarah · 26 August 2022

★★★★★ 5/5

Google

I had the best experience with Melissa and the whole of Blundells Wickersley. Melissa was my letting agent and she was instrumental in securing me a 12 month tenancy literally within 48 hours of me expressing my interest in the house. She jumped through hoops to make sure everything ran smoothly for me, and was so helpful and supportive throughout. Because of Melissa, I was able to move myself and my children into a lovely home during a very difficult time and I’m so thankful. I highly recommend Melissa and Blundells as a whole, for all the hard work and dedication they put into helping people find a great home. Thank you so much! XPositiveResponsiveness, Quality, Professionalism, Value

Mila · 26 August 2022

★★★★★ 5/5

Google

The Blundells team have been nothing but fantastic. We’ve had issues with our landlord but the team have helped us every step of the way making sure to provide us with the right advice. A huge thank you to Kerry & Mason in particular, they’ve made sure to provide us with top quality care and have listened to us whenever we have had a problem. If you’re renting through Blundells Rotherham you’re in safe hands. Thank You Team!

Scott · 5 November 2022

★★★★★ 1/5

Google

If I could leave 0 stars I would. Mason Ward is a very rude young man who is incredibly sanctimonious and ill educated, he advised me to leave my standing order in place so that they could give me a pro rata refund after my tenancy ended. This was not the case and I was left £500 down for two weeks while they organised the refund. Mason now denies that he said this but I have email evidence from him that he did. Terrible service. The house we rented had to he visited by maintenance people including plumbers and gas engineers many, many times over our 14 month tenancy due to it being in a terrible state of repair. I wasn’t shown any up to date photo’s before I moved in and the “professional” cleaners needed to clean the house before our arrival (because the house was so disgusting) never even turned up so we had to do it ourselves. I could go on but I refuse to waste any more of my time with these wasters. Please do not use Blundells, they are predators and are a malicious company with terrible staff (Mason Ward).

James · 3 June 2022

★★★★★ 4/5

Google

Melissa was highly helpful, considering it was mine and my partners first time renting we felt listened to and we felt like she genuinely wanted to help. We had a mess around at the beginning with our first agent we were assigned but thank fully it was taken care of thanks to Melissa! Mason was also a huge help, giving us info and speaking to us whilst Melissa was not in the branch, which I highly appreciate! Thank you all!

Tegan · 30 May 2022

★★★★★ 5/5

Google

I had the best experience with Melissa and the whole of Blundells Wickersley. Melissa was my letting agent and she was instrumental in securing me a 12 month tenancy literally within 48 hours of me expressing my interest in the house. She jumped through hoops to make sure everything ran smoothly for me, and was so helpful and supportive throughout. Because of Melissa, I was able to move myself and my children into a lovely home during a very difficult time and I’m so thankful. I highly recommend Melissa and Blundells as a whole, for all the hard work and dedication they put into helping people find a great home. Thank you so much! X

Mila · 30 May 2022

★★★★★ 5/5

Google

Recently purchased my first home and I can’t thank or recommend Jamie the mortgage advisor enough. He made what I thought was going to be a stressful process seem effortless. He made sure that any questions or concerns I had were dealt with. And when any issues/delays did arise he was there to put things right without breaking a sweat: Very professional and friendly service and I can’t thank him enough for all his help and support! What a guy 10/10!

Tom · 30 May 2022

★★★★★ 5/5

Google

Currently in the process of buying my first home with my boyfriend and none of it would've been possible without Jamie's help. He has been absolutely amazing; explaining everything thoroughly to the both of us, giving us the best advice and just generally being there to answer any questions we have had along the way. He is extremely knowledgable and having him look after everything for us has certainly helped and removed lots of pressure in an often stressful situation, which has been an absolute blessing! Genuinely couldn't recommend him enough... Thank you Jamie!x

Katy · 30 May 2022

★★★★★ 5/5

Google

I can't recommend blundells enough. We are first time buyers and have just had our offer accepted on our dream home. Katie from the wickersley branch has been absolutely wonderful she's super kind and we can't thank her enough for all her help. From our first phone call Katie has been so lovely and has been brilliant in keeping us up to date on everything and making sure everything goes perfect. I also had the pleasure of speaking with Luke and Paul from the branch and I can't thank them enough, Like Katie Luke and paul are super helpful, Brilliant at getting back to me and sorting everything straight away. Blundells have been absolutely fantastic an absolute pleasure to deal with and we are looking forward to moving in our new home in the new year.

Laura · 30 May 2022

★★★★★ 5/5

Google

Becky from the Rotherham branch has been so helpful on helping us find our home, we met on a number of occasions at numerous properties that just went right for us, she was so helpful In making us aware that other homes would be coming available soon. On finding our perfect home I said I felt like I needed to hug her as we had explained our personal situation which she was really helpful and understanding. Very professional and no waiting around for paperwork. Thanks again for all your help.

Linzy · 10 April 2025

★★★★★ 5/5

Google

Jake was very helpful in answering my query about one of the properties up for rent, and while being vertically challenged, he was very polite- thanks Jake !

Oscar · 14 April 2025