Harron Homes Rossington reviews

★★★★★ 5/5

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Thoresby Vale Edwinstowe

Where do we even start ? Michelle at Harron Homes Thoresby Vale Edwinstowe has been amazing, accommodating, professional, friendly, patient ( the list goes on) from day one. As first time buyers we had little information on how the process works and she took her time to explain everything to us so that we could make an informative decision. Thoresby Vale is such a beautiful development and having Michelle as the Sales Executive there is so befitting!!!! Michelle is very knowledgeable about the Edwinstowe area as well,at every stage she makes sure that we have understood and is open to any questions. We would give her a 5 star plus !!!!!! Keep up the good job and we can’t wait to move into our new home 😊😊😊

Tari · 12 October 2023

★★★★★ 5/5

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Customer Care Only Reviewl…

This review is only about Customer Care. I’ve been speaking to Caroline and she has been fantastic- responsive, helpful, and efficient. The team who have come out to fix a number of issues - John & Michael - are brilliant. Again, they are helpful and friendly, and absolutely know their stuff; from brick work to roof tiles.

Turner · 21 April 2026

★★★★★ 5/5

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Thoresby Vale Edwinstowe Harron Homes

Where do we even start ? Michelle at Harron Homes Thoresby Vale Edwinstowe has been amazing, accommodating, professional, friendly, patient ( the list goes on) from day one. As first time buyers we had little information on how the process works and she took her time to explain everything to us so that we could make an informative decision. Thoresby Vale is such a beautiful development and having Michelle as the Sales Executive there is so befitting!!!! Michelle is very knowledgeable about the Edwinstowe area as well,at every stage she makes sure that we have understood and is open to any questions. We would give her a 5 star plus !!!!!! Keep up the good job and we can’t wait to move into our new home 😊😊😊

Tari · 10 October 2023

★★★★★ 5/5

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Hollie & Brad

From our initial appointment to look at the show homes back in May we knew we were in good hands with Charlotte at Shipley lakeside, her knowledge of the development and the house styles was impressive and her customer service was even better.

Hollie · 27 July 2026

★★★★★ 5/5

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Highfield Manor- Jane Jubb

Can't thank Jane enough for going above and beyond to help us secure our dream home.From going to just having a look and a chat, she guided us through the various options we had.She arranged to get our house on the market through their help to sell scheme and then when we got an offer from someone who hadn't sold their property yet, she came up with another scheme which involved Harron Homes purchasing their property with a chain breaker deal.She was clearly busy but still found the time to ring us after hours to keep us informed how everything was going. Thank you Jane

Andrew · 25 September 2023

★★★★★ 5/5

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Jane Jubb in HighField Manor is beyond…

Jane Jubb in HighField Manor is beyond excellent, can’t describe how helpful she was answering questions and explaining things and running around to show me show rooms and plots (even when they are in development stage). She was kind enough for me to guide on the right choices with options..etc one simple word about Jane, Had if it was not Jane my dream house couldn’t have been possible this quickly! Jane you are really really amazing !! I can’t thank-you enough for your recommendations and guidance. A BIG THANK YOU…Regards,Arun& Anusha

Mr · 23 September 2023

★★★★★ 5/5

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Harron Home at Brierley Heath

I bought a Harron Home at Brierley Heath in September 2022. The house is lovely, & the build is great. Couldn’t be happier.It’s the first time I’ve bought a new build property, and although there were a few snagging details that needed seeing too, the site manager Todd Scott has been amazing, nothing is to much trouble & he’s kept me up to date and got jobs sorted quickly. I can’t sing his praises enough. I would definitely recommend buying a Harron home at Brierley Heath.

EVANS · 22 September 2023

★★★★★ 5/5

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We visited Thorpe Meadows and met…

We visited Thorpe Meadows and met Sarah, who answered all our questions. She is amazing, friendly, and professional. She was interested, engaged with us, and highly knowledgeable. During our reservation, she was very supportive, honest, friendly, and a credit to Harron Homes. Allison was Brilliant. We are looking forward to continuing to receive support from her as they build our house.

Monie · 1 October 2024

★★★★★ 5/5

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Leaving a 5* review for Jeanett at…

Leaving a 5* review for Jeanett at Thorpe meadows. We reserved a plot , she worked with us and gave us extra time after we lost a buyer. We ended up finding another but in the mean time with extra time to think it over we realised the house or plot wasn’t for us so we have cancelled. Jeanett was amazing through it all and couldn’t have done enough to help us. If we decide to buy at Thorpe meadows in the future on the release next year on a property we prefer , we will be straight back to see her.

Sam · 21 September 2023

★★★★★ 5/5

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New Harron house

We have recently purchased and moved into a Harron home in Shipley, Derby. We have been thrilled with the level of service we have received, Charlotte and Sarah sent us regular updates throughout our journey with lovely pictures, helping us if we were struggling with solicitors or home choices. Nothing is too much trouble. The house, in our opinion, has been completed to a very high standard. We have minimal snags, Rich, Jamie and the team have been proactive in getting anything resolved and check in too make sure everything is going well. We've only been here a few weeks but so far so good, a fab team here.

Jo · 14 September 2023

★★★★★ 1/5

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Harron Homes: A Five-Month Debacle of Incompetence and Betrayal.

I am writing this not merely as feedback, but as a severe warning to any potential buyer considering a part-exchange deal with Harron Homes. My experience purchasing a four-bedroom property at Chariots Keep was not just disappointing, it was a systemic failure resulting in five months of my life being wasted and my family being left in limbo.

Mr · 28 November 2025

★★★★★ 5/5

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"Finding Bliss: A Dream Realised at Wyndthorpe Chase by Harron Homes"

⭐⭐⭐⭐⭐I am absolutely thrilled with our new home from Harron Homes at Wyndthorpe Chase! The experience from start to finish with the Assisted Move has been nothing short of exceptional. Rachael Davis, our sales representative, went above and beyond to ensure that every step of the process was smooth and stress-free.From the first time we walked into the sales office, Rachael's knowledge, patience, and genuine care stood out. She took the time to understand our needs and preferences, guiding us through various options and helping us find the perfect fit for our family. Her professionalism and responsiveness were truly remarkable, making us feel valued as customers.The quality of construction and attention to detail in our new home is outstanding. The design of the community itself, Wyndthorpe Chase, reflects a well-planned and thoughtfully executed development. The layout, landscaping, and amenities make this a truly special place to call home.I want to extend my heartfelt gratitude to Rachael Davis and the entire Harron Homes team for making this journey such a positive one. If you're considering a new home, I wholeheartedly recommend Harron Homes at Wyndthorpe Chase. You won't just be purchasing a house; you'll be investing in an exceptional experience and a wonderful place to live.

Clair · 27 August 2023

★★★★★ 5/5

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Alyson at the De Mauley site was super…

Alyson at the De Mauley site was super polite and helpful. She showed us not only the show house, but also other plots that were ready so we could see all the 4 bed models.

Vicky · 6 September 2026

★★★★★ 5/5

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Exceptional Service!

I just wanted to share that we’ve received an exceptional service by Josh at Laughton Gate.We can’t thank Josh enough for all his help, honesty and expertise, he’s been absolutely fantastic.He’s an asset to the company; really great guy!  If you’re looking for a new home these houses are really lovely and Josh is extremely knowledgeable and able to help with absolutely anything.

Colette · 2 August 2024

★★★★★ 5/5

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Visited Highfield Manor was greeted by…

Visited Highfield Manor was greeted by Jane and Karen, they were very friendly thorough and professional, they showed us the property that we were interested in and explained all the fine details and answered all questions, I believe this was the best experience I've had with any housing company and would definitely recommend Karen and Jane to anyone who is looking for a new property, I will definitely deal with Karen and Jane again very professional, efficient and knowledgeable overall a great customer experience.

Saj · 6 August 2023

★★★★★ 5/5

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Laughton Gate

Recently completed on a purchase at Laughton Gate.With the help of Jo & Julie, the process was really easy as we took advantage of the part exchange scheme offered to us. It doesn't happen to everyone but from signing to moving in just 5 weeks!Everyone at the development has been amazing. Jo & Julie are always on hand to answer any questions we have and help where they can. Shout out to Neil, who has been absolutely brilliant always again on hand for any issues we have...i emailed an issue at 12.30 am, round at the property at 08.10am issue fixed by 09.00am cant ask for better customer service than that.The house itself is a great build and suits our needs perfectly. Paul & Kathryn.

Paul · 3 August 2023

★★★★★ 1/5

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Good plot in a pleasant location and…

Good plot in a pleasant location and good sized house. But the finish and attention to detail are abysmal! Even worse the customer “care” will do everything possible to avoid any responsibility and leave you feeling it is your fault. 4 months later and my jammed window (amongst countless other window faults) is not fixed. Even worse they consider the matter closed even though I reported it on the original snagging list. I cannot even open it. It’s covered with some strange sticky substance that has discoloured over time. A few workmen have come out saying it needs a new sash as they saw a crack but then the site manager Matt Pendlebury came out and said it just needs adjustment. I’m due to have shutters fitted but will now have to delay them, having waited 12 weeks already. I haven’t even used the room yet (biggest in the house) and have zero furniture in it. Ford windows have been out to replace some damaged beads. But they scratched the glass in doing so on two windows. They apparently deny all responsibility, despite me putting it on the job sheet and sending photos to customer care straightaway. There is no manager to escalate or complain to either. I feel sick to the pit of my stomach. In IMO buyers should only pay 75% upfront, with 25% held in a solicitor account. Then only released after all issues are resolved. That would hold these shoddy builders to account and force them into providing after care and take responsibility. I cannot think of any other solution to the total absence of professional pride in what will be their customer’s most expensive purchase of their lives.

Jonathan · 19 July 2023

★★★★★ 1/5

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6 year review, think very very very very carefully before buying from this dishonest bunch.

We moved onto the Hazelmoor Fold development in December 2016. After the initial good experience of agreeing to purchase the house (Market value part exchange, lots of extras included, good communication) things started to go downhill. - The solicitor provided by Harron Homes was shocking, I did a lot of her job for her, she had zero clue what was going on. - Move-in Dates kept being pushed back, the initial advised date was September 2016 it ended up being December 2016, we were told if we did not move then (3 days before Christmas) they could not give us another date as other homes would take priority in being completed- We moved into a house with more snags than I care to think about, and we spent Christmas in a home with no cavity wall insulation (no this was not a one-off, at least 2 other properties on the same phase were the same) and only one radiator working in the lounge (we had to get an electric heater to keep the room warm) - No sound insulation anywhere in the house (again not a one-off we know of many others on the estate)We spent the next 3 years chasing snags and issues throughout the property, customer service was absolutely abysmal, some examples of the brush off's we got:- A garage is not a liveable space and therefore a wall that was like a waterfall whenever it rained was not considered a snag and would not be fixed.- Poorly fitted hockey sitcks for utilities was not their issue to resolve I would have to speak to the energy companies and pay. - Squeaking poorly fitted staircases could not be replaced and had to be repaired (4 attempts later and resorted to fixing myself)- Failed and squeaking floors is just part of settlement and not classed as a snag (despite it being agreed it was and after several attempts of Harron to repair they decided it was not their issue)We had some serious problems with the property (I do not class these as a snag as they are far more serious), here are just a few: - No Cavity Wall insulation - No Internal sound insulation - Water Ingress to the property in several places, upon investigation it turned out the cavity wall trays and weep vents were all blocked due to lazy and sloppy Brick Layers - A Roof that needed to be replaced as it was neither clipped or pinned (This was every single property on the estate) - Several Leaks resulting in two instances of flooding - Poor pointing all over the property resulting in the whole property and garage having to be repointedThere are far more issues than this, I think I counted in excess of 150 (I am not including things like poor paint finish here)6 years on and all I can say is that if you want years of stress then buy from Harron Homes but be ready for a fight to get the home they promise and you deserve. The poor workmanship (I swear I could and have done a better job on stuff than these guys) substandard quality materials and just general neglect and lack of attention to detail by both the tradesmen (and I used that word loosely) and the site management beggars belief.I am currently in the process of having staircases renovated, we still need floors fixed and sound insulation added, and the kitchen is starting to show signs of failure. Every time I start a job I just find more poor quality and bodged workmanship everywhere.For us the only thing keeping us here is the amazing area, and the fact that we do love the design and layout of the house.Plot 39 Hazelmoor Fold BlackleyUpdate 28/06 - So Harron Homes Challenged my review as not genuine, and after providing evidence in regards to this, they have not even gotten the decency to even respond to my review. Amazing how they treat their unhappy customers and make them even more so. We have tried to raise complaints in the past which just get ignored, and now they are ignoring my very true and very frank review. Way to go!!!Update 18/07After being asked to contact Yorkshire Customer Services in regards to this review, I have now done this twice with no response, Harron Homes, Absolutely amazing as usual!!!

Mr · 18 July 2023

★★★★★ 1/5

Trustpilot

New build delays

We signed up for a house on Hockley croft back on March 22. We were told that the plannedcompletion was to be by the end of July.After signing and selling our house down south we had to move into temporary accommodation which was static. We could not rent a house due to landlords requiring a 6 month contract.No work was done on the house until June/July with excuses of running out of materials,notenough staff and staff on sick leave. Once the work commenced it was very slow with very little update and we were constantly ringing and leaving messages. They would give us a completion date and then tell us it will now be the following month. That went on for 8months and we finally got in on April 23.The company did not care what they put families through and all that we wanted was them to be honest with us. That way we could have rented for 6 months somewhere comfortable. The girls in the sales office were not to blame and only passed on what they were told, in fact they have been very sympathetic to our plight and understand completely about ourfrustration.The site has had 4 site managers that we know of which shows that all is not well. Howeverthe latest site managers appear very proactive and cannot do enough for us in view of whatwe have had to go through.I just hope that the after sales service is better than pre-build.

Barry · 9 July 2023

★★★★★ 5/5

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Laughton Gate is great and Josh is our…

Laughton Gate is great and Josh is our mate! 👍 😃

Stacey · 6 March 2026

★★★★★ 5/5

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Signed and reserved

We have signed this weekend pick colours flooring extras and that we have really been looked after by Charlotte and the team down at lakeside looking forward to the next steps with you as it sounds like this is going to be the most stressful bit but looking forward to it fingers crossed for moving in for Xmas.🎅

Jared · 29 September 2024

★★★★★ 5/5

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The Hawthornes, Carlton.

We are days away from completing our move to The Hawthornes in Carlton and I have to say dealing with Harron Homes has been a great experience. Janette and Caroline at the sales office have been very attentive and willing to go the extra mile to make our move as easy as possible. We decided to part-exchange our house and the whole process has taken around 3 weeks from start to finish. Harron Homes and the team at Carlton were efficient to deal with and very friendly, would recommend.

James · 28 June 2023

★★★★★ 1/5

Trustpilot

Sell you the dream, you live the nightmare

8 months ago we moved into our Harron Homes brand new Windsor (plot 62) on the Kingscroft estate in Killinghall (Name is Holden, before HH say they can’t find us from the details provided!) From day one we have had issue after issue. Moved in to a filthy house, there was a nail sticking up out of the grout in the dining room tiled flooring, which my son caught his foot on. Our snag list has been particularly slow in getting traction and dealing with one very rude customer service rep has been painful. The site is a mess, roads constantly being dug up. We currently can’t access our drive, or our road for that matter. This is because the main pipes were under residents driveways and not the road! We have had lots of reassurances the work will be completed by x date, that date never gets hit, we are now on day 15 and still can’t access our road or house. It’s dangerous taking our daughter to school with no safe pedestrian place installed. Thankfully we don’t have children in pushchairs or are disabled, otherwise we would have been completely stuck. It’s too much, the company do not value residents at all, they do things quick and dirty to get their hands on your money. After 8 months, I want out! I hate it here, the whole experience has absolutely pushed my mental health to its limits! But Harron wont give two hoots about any of that! Please do not buy from these people!

Mrs · 21 June 2023

★★★★★ 5/5

Trustpilot

Friendly, helpful staff. Beautiful house

Lovely friendly ladies in the sales office. All very helpful service with a smile. Thank you very much to Michelle who we met first, helping with choices of house, keeping in touch and informing us all about the houses available, showing us round, giving lots of useful information about the site, and getting things sorted during the initial purchase process before she moved to another office. Thank you to Sylvia who gave us lots of further useful information when we went round our chosen house post reservation. Thank you to Julie for being there on the pre move visit and first day helping us to sort things out. And thank you very much to Meryl for efficiently sorting all the important admin prior to moving in and ensuring snagging got done. We are very pleased with the house so far. Few snagging issues were sorted either before moving in or a few days after. Very minor snagging left after less than a week. Beautiful house on a beautiful site, Thoresby Vale.

Caroline · 15 June 2023