Every review we hold for the Rossington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy wife and I recently moved into one of the homes at the De Maulay development and had a very positive experience with Harron Homes throughout the process. We worked closely with Alison, who was our main point of contact. She was instrumental in enabling us to view properties in the first place, particularly following the retirement of Jeannete, whom we had originally contacted.
Alison was consistently friendly, approachable, and professional, and she truly embodies the caring nature of both herself and the company she represents. During the construction of our home, the site manager, Paul, took the time to show us the different stages of the build, something we had never experienced before and greatly appreciated.
Even after we moved in, both Alison and Paul visited to check that everything was going well, which speaks volumes about their commitment to customer care. It is a shame that buying a home is not something you do more often, as we would happily choose Harron Homes again.
Thank you once again for all your help.
Gustavo and Kirsty
Gustavo · 16 January 2026
★★★★★ 5/5
TrustpilotShipley Lakeside
We walked in Shipley Park frequently and had spotted the Harron Homes development. We went in to talk to Charlotte and get some advice when we sold our own home very quickly. She was so helpful and engaging, telling us everything about the homes and the development. We knew we wanted to buy but unfortunately no new homes were available in our timescale. For that reason we looked for a home being resold and have recently bought and moved into a Tonbridge. We absolutely love the house and the surroundings. We couldn’t be happier!
Cazza · 14 May 2026
Agent replied · 6 June 2026
Thank you for sharing your experience. We’re thrilled that our team were able to make the process smooth and enjoyable. Wishing you all the best as you settle into your new home.
★★★★★ 5/5
TrustpilotAlthough we did not buy a property from…
Although we did not buy a property from Harron homes we did visit multiple branches while looking for a new property. At the York Vale Gardens Nicola was incredible! She was friendly, informative and made us feel welcome.
Enya · 21 March 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave this review. It is wonderful to hear that you had a positive experience at our developments and we hope to see you again soon!
★★★★★ 5/5
TrustpilotNew home
A year ago we started the process of looking into a new build home. Harron homes caught our eye because the house designs are attractive and have character to them. When we found our ideal area our site manager Ann was absolutely fantastic in helping us get set up going above and beyond to help us land our dream home and she was always available to ease any worries, answer questions and generally just being an amazing person to work with.
Eden · 24 December 2025
★★★★★ 1/5
TrustpilotHorror Home! If I could give a zero rating I would!
If I could give a zero rating I would. Abysmal experience of purchasing and owning a home from Harron. House was not ready on day of exchange (site didn't know I had exchanged) snags from pre-move visit had not been addressed and all my possessions had to be stored in a non weather tight garage. A year on the house is in no better state than when I moved in. It appears they use the cheapest of contractors with poor standards of workmanship. Adhering to fire regulations seem to also be optional. Save yourself a headache and buy elsewhere.
Tina · 11 December 2024
Agent replied · 30 December 2024
Hi Tina, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trustpilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trustpilot through which you can provide your full details so we can assist you further. Many thanks,Harron Homes
★★★★★ 1/5
TrustpilotMisleading/false marketing
Misleading/false marketing. We visited the site office today expecting to reserve our dream home but when we got there there was no mention of the gifted deposit displayed on their adverts on their own site and right move. The sales manager tried saying it was for a different property but it was literally a banner across the property we looking at and had the plot number in the text. I pointed this out and then she said it was due to part exchange despite the advert saying both options were there. The fact they pivoted so quickly to a different reason shows me the first one was nonsense and as she went on, the 2nd excuse made little sense anyway. The details of the part exchange were different to how it was framed in the initial meeting and I felt as though they expected me to be thankful they offered a fraction of the deposit despite them stating that almost 3x that was on their adverts. Due to them completely ignoring their own deal, we had to walk away after a stressful week lining up the mortgage and sorting out the other elements. The absolute lack of understanding from the manager that having the promotion on their site and the impact on a family by completely ignoring blows my mind.Update - 5/12/24After the above, Harron Homes did agree to the gifted deposit as well as some flooring when I asked if that was possible too. They said that (the flooring) would be subject to the directors approval which I was ok with as the deposit was the main issue. In the following week they asked me if I would take this review down now as I had ‘got what I wanted’ and I said no as that didn’t change what happened. The process moved on with the completion date of 20th December stressed to us several times so I arranged our mortgage offer, paid for removals, instructed the solicitors and started packing. We visited site with a tradesman to measure up for blinds etc. the week after when I called a different dept to chase something up the person I spoke to said ‘I heard the purchase is no longer proceeding, it’s been cancelled.’ It took 3 days for me to get an answer to what happened, my wife and kids were distraught - they had been picking things for the new house & their rooms so this was a real shock. As was being told that the £1,000 I paid to reserve the property didn’t reserve it and the reservation form didn’t reserve it either. They then put the same plot back up for sale at £60,995 more than our ‘reservation’. They then said it was impossible for them to refund my £1,000 back to the credit card I used so eventually received a cheque which me and my bank found odd. So yes, the amended response below that says ‘We have liaised with our team and we are aware that the Sales Director has been in contact with you regarding your review to resolve the matter.’ is true but not in a good way. I called and chased to get hold of them and don’t think they were going to tell me they decided not to proceed until someone mentioned it in passing. I find it unbelievable that they operate in this manner.
Gary · 5 December 2024
Agent replied · 30 December 2024
Hi Gary and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our team and we are aware that the Sales Director has been in contact with you regarding your review to resolve the matter. If you have any further queries, we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotLaughton Gate…
Moved into our new home at Laughton Gate a week ago. We are really pleased with our new home. The whole team have been great, but Josh is particularly worthy of mention, a real asset to the company & guided us along every step of the way.
Rachel · 5 December 2025
Agent replied · 25 December 2025
Hi Rachel, thank you for your lovely review and congratulations on your new home at Laughton Gate!
★★★★★ 5/5
TrustpilotOur forever home at Sandlands …
Ricky at Sandlands took over our home purchase after we had already reserved the plot. Despite not having all the early conversations with us Ricky knew all the detail and took lots of time to get to know us.Ricky went above and beyond for us in every interaction, making sure he kept in touch even when things were outside of all of our control. Ricky’s attention to detail is second to none and he made everything so easy in his quiet unassuming but very effective manner. If a few days go past now we find ourselves missing him and consider him to be part of our family who is welcome around our beautiful home any time! Thank you for all your efforts, patience and tenacity in moving us into our forever home. Wayne and Dave who manage the site are incredible at what they do. They must be beyond busy but are always happy to help, they are patient, supportive, professional and you can just tell they take great pride in all of their work. It really shows and our home is stunning! Overall our experience buying a Harron home at Sandlands has been a wonderful journey and that is down to these 3 key individuals for all their care and efforts. Who said moving home should be stressful. Ricky, Dave & Wayne have made it such an amazing experience and we are truly grateful.
Gemma · 30 October 2024
Agent replied · 30 December 2024
Hi Gemma and thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home at Sandlands Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe are currently in the process of…
We are currently in the process of purchasing our new home through Harron Homes, and the experience so far has been fantastic! From the moment we reserved our plot, everything has gone smoothly, thanks in large part to Michelle at Simpson park.Michelle has been amazing, friendly, helpful, and incredibly knowledgeable. She guided us through every step of reserving the plot, making sure we understood everything and were comfortable with our decisions.Although we are still waiting for the house to be completed, we already feel confident we’re in great hands. If the rest of the journey is anything like the process so far, we’re sure it’s going to be an stress-free and enjoyable experience.Thank you, Harron Homes and Michelle, for making the first part of our journey such a positive one!
Maddison · 6 October 2024
Agent replied · 28 October 2024
Hi Maddison and thank you for taking the time to leave a review. It’s great to hear about your experience at Simpson Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotI had a really positive experience with…
I had a really positive experience with Penny, the mortgage sales advisor I met today regarding buying my first home. She was very professional, friendly and patient throughout the appointment. She took the time to listen to my circumstances, explain everything clearly and answer all my questions without making me feel rushed or pressured.
Oni · 14 September 2026
Agent replied · 25 September 2026
Thank you for your review. We’re pleased to hear you had a positive experience with Penny and found her professional, friendly and helpful.
We’ll be sure to pass your feedback on to her.
★★★★★ 5/5
TrustpilotFriendly and helpful Staff
We have met with quite a number of Harron Homes’ Staff and they have been friendly. We met Sylvia at the Holmewood office last year and she has given us a memorable experience. She is so professional and good at what she does. The way she celebrate our wins and how she handles and presents issues when we feel disappointed. She didn’t just show us how to get our first house. She held our hands throughout the process. Thank you, Sylvia. Thank you Harron Homes
O.J · 9 March 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave this review, our team will be delighted to hear your feedback. We hope you continue to love your home and the community around you.
★★★★★ 5/5
TrustpilotA long overdue review for Ann Lawler at…
A long overdue review for Ann Lawler at Brierley Heath. Ann has been fantastic throughout the entire process of buying (again) with Harron. This simply would not have been possible without Ann's helpful, positive attitude. She worked tirelessly to get the deal that worked for us, over the line. During the build we dropped by the office many times (and still do), and Ann was never too busy to chat to us and answer any questions we had. While we're hoping not to move again anytime soon, if we did we'd be extremely happy to get someone half as good as Ann. A credit to Harron!
Tim · 20 September 2024
Agent replied · 28 October 2024
Hi Tim and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAnn @ Brierley Heath 5⭐️⭐️⭐️⭐️⭐️
This review is solely about Ann Lawler...while the house we have purchased is beautiful, we wouldn't have purchased if it wasn't for Ann.She's consistently goes above and beyond for her clients. Ann is a credit to Harron Homes and a fanatic asset to their business. We looked around a few sites (different builders) and we never got that "it's the one" feeling. However after spending 30 mins with Ann we made our decision and we can't wait for move in day! Ann thank you for everything and if you ever fancy selling cars instead of houses....let me know!
Chris · 16 September 2024
Agent replied · 28 October 2024
Hi Chris and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 2/5
TrustpilotThings aren't good at the Hawthorns
My wife and I were looking to move into the Snaith or Carlton area and I had been advised that there may be a good deal to be had at the Harron homes Hawthornes estate in Carlton, so today we set out to take a look, we didn't initially call into the sales office as we wanted to get a feel of the estate, unfortunately our first impressions were not good at all. The road as you drive around the estate is awful, I would say if you don't have a 4x4 or SUV you will lose a tyre or two over time, we drove down Vincent Street and turned right where we were met with a fenced off area that was very overgrown with 4 foot high weeds, this actually turned out to be plot 101, one of the plots we were interested in, and through the weeds you can actually see the foundations, it's quite strange that Harron would allow an estate that they are still developing get into such a way. There was also scrapped windows and doors dumped on the car park next to the weed bed. We bumped into a resident who advised us the site has been closed for months and no one is managing it, which explains the condition of the site. I am sure there is a rational explanation, but do Harron actually thing that leaving a development in this way, uncared for & weed infested will sell houses? No, well not to me anyway. Get a grip Harron and get the Hawthorns Estate tidied up!
Carl · 25 August 2024
Agent replied · 28 October 2024
Hi Carl and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Please rest assured, we have liaised with our site team to resolve this.
★★★★★ 5/5
TrustpilotBrierley Heath plot 61!
What if we hadn’t of popped in for a ‘chat’? We wouldn't be in our absolutely beautiful dream home (don’t get me started on the dreamy views) and we couldn't have done it without the incredible Ann. She made the whole experience stress free and positive. Anything we needed sorting, she’d sort it. Any questions were answered instantly. She knew how important this move was not just for us but for our little girl and we cannot thank her enough. Everything was perfect from start to finish, harron would be lost without Ann, a real asset but also such a wonderful person! And thank you to Todd too, absolute top bloke and answers any questions you have, again a real asset to Harron! Thanks again!
Lee · 15 August 2024
Agent replied · 24 August 2024
Hi Lee, thank you for taking the time to leave a review. It’s great to hear about your move to Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotMy journey with Harron…
My journey started with Harron initially many months ago when I decided it was time to move on. I have dealt with a number of different staff along the way. My involvement with them took off in April when my purchase was agreed. For 4 months I have felt very comfortable with the process ( having not moved for 40 years) and Rachel has been a constant source of support. She has chased my solicitors and those belonging to my chain in order to obtain a speedy completion. Would recommend them to anyone.
Christine · 12 August 2024
Agent replied · 24 August 2024
Hi Christine, thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAnn is fantastic at Brierley Heath
We came to view the Brierley Heath development just for a look, but was shown not only the show homes but were taken up to some of the semi-built homes to view and fell in love with a plot! Ann was fantastic throughout the whole process, very knowledgeable and kept us up to date with photos of our house being built until completion. The part exchange process was easy, and Ann was able to help with any questions we had!
II · 28 July 2024
Agent replied · 24 August 2024
Hi and thank you for taking the time to leave a review. It’s great to hear about your experience to a brand new Harron home at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotI have just moved into a new harron…
I have just moved into a new harron home at Riverdale Park. Wow what a fantastic service advice and support i have received from Penny in the sales office. Without her help and support I could not have managed to get here. I couldnt be happier or praise her enough and i am thrilled and looking forward to my new life here. Thank you to Penny from my first visit I was impressed and no other builder had done that for me all the team have been great.Brian Plot 11
Brian · 26 July 2024
Agent replied · 24 August 2024
Hi Brian and thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home at Riverdale Park. Our teams are always working hard to deliver the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWonderful experience
So far our journey with Harron Homes has been fantastic. Hannah at Bilsthorpe Chase, has been exceptionally helpful both personally and professionally. All staff that we have met to date, are very happy and helpful. House is complete and ready to move in. Our last visit met with all our expectations. Harron Homes built to a high quality standard. We can’t wait to get our keys.Thank you Adam and Louise
Adam · 22 December 2024
Agent replied · 30 December 2024
Hi Adam and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotLiz Cooper - Wyndthorpe Chase!
A massive thank you to Liz Cooper at the Wyndthorpe Chase development. We are first time buyers and I had spotted an unavailable plot online due to not being released yet. Myself and my partner went to have a look around the development and Liz took us into both a house that was a blank canvas and one that was fully furnished. This gave us such a great insight into the size and space of the house and what it would look like finished. As first time buyers we didn’t have all the knowledge to hand but Liz gave us some great advice on mortgage brokers, financial advisors and how to get going on our purchase. On the same Sunday I was able to speak to the advisors she had suggested and get the ball rolling for a mortgage in principle to purchase our first home. In the meantime Liz managed to get the developers to release the plot that we wanted early so that we could reserve and buy as soon as we had confirmation. Liz got us our perfect first home at an amazing deal and has since continued to provide support advice and check in on our progress with buying our home. We cannot wait to go back to the development and get picking our home features! The new builds come with so many great benefits and so many choices to choose from when it comes to kitchens carpets etc. I don’t think this process would have been as quick, easy, nice & enjoyable without Liz! We would love to see her be rewarded. Thanks Liz, Laura & Branden!
Laura · 19 July 2024
Agent replied · 24 August 2024
Hi Laura and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron home at Wyndthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback on to Liz and the team. Thank you again!
★★★★★ 5/5
TrustpilotThe Amazing Ann
We would like to say a massive thank you to Ann at Brierley Heath Harron Homes. Ann went above and beyond to make buying our new home alot less stressful than it could have been. Ann was extremely helpful from the very beginning and is still there for us, (even though we are now living in our dream home).Thanks again Ann you've been amazing and we really appreciate everything you have done for us.You are a real asset to Harron Homes.
Ian · 18 July 2024
Agent replied · 10 June 2024
Hi Ian and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotFRONT DOOR REPLACEMENT
September/October 2023 I kept complaining about my front door. A number of work men came out and the problem was never resolved. Then 2 more men came replaced one by one all the workings on the door. There was still a problem. The site manager ordered a new door. NOV2023. I was told 3 months. I kept getting told it was not ready and we don’t fit doors in this weather.On the 16th May totally annoyed by now. I’m informed they want to send the door company out. I was not happy. 7 months now. I asked to speak to Tracey head of customer services that morning16/05. I rang back in the afternoon and she’d gone home. I left a message for her to ring me the next morning and I still have not heard from her. I put in a formal complaint in the sales office about it. As of today 03/06 I’ve not heard from Tracey head of Custer services or anyone else. Now my brother lives with me and he is autistic. So when he can’t lock the door or one of the other problems we have with the door. He goes into melt down because it’s his safety. It’s myself and his work that has to deal with him then. I have explained this to all parties. We were told we needed a whole new door. November23. No one can tell me why this has changed. They want to send a company out and we may then have to still wait.WHY HAS HEAD OF CUSTOMER SERVICES NEVER BEEN IN TOUCH ???
Mrs · 3 June 2024
Agent replied · 10 June 2024
Hi Mrs Snell and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our team is currently looking into your review.
★★★★★ 5/5
TrustpilotExcellent customer service @ High Gables site
I would just like to provide some feedback for the outstanding service provided to us by Caroline Dennis, Senior Sales Executive at the Pocklington High Gables site of Harron Homes over the last 4 months.In these days where people are very quick to complain, I wanted to put in writing some positive feedback on one your employees.My wife and I have been trying to downsize from a 5 bed 3 storey house to a Tonbridge and since January, Caroline has been continually dedicated to trying to making this happen for us by:1. Calling me regularly over 4 months, to check on any change in our House sale position (It has taken us 5 months to sell).2. Exploring a wide variety of finance options in order to find a way for us to buy the Harron Home we wanted, including even working with our Estate Agents & offsetting some of their costs. 3. Negotiating with the Harron Homes senior management on several occasions to deliver a deal on 2 different plots which was beneficial for both me as the Customer and Harron Homes.Unfortunately, even with the substantial discounts Harron Homes generously offered on the 2 Tonbridges, we were unable to take advantage as it would have left us right at our maximum budget. Although we are mortgage free, my job situation has recently become more unstable with being made redundant twice in the last 6 months. So, as we needed contingency for my situation, we reluctantly chose not to progress with a new house and instead buy a 10 year old house at a lower pricepoint.However, throughout the whole sales process, we have been very impressed, not only with the quality of the Harron Homes, but also the high quality of Caroline’s dedication and professionalism
Paul · 25 May 2024
Agent replied · 10 June 2024
Hello Paul and thank you for taking the time to leave a review. It’s great to hear about your experience at our High Gables development. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotWe bought a plot on Wyndthorpe chase
We bought a plot on Wyndthorpe chase, the builders are cowboys I would avoid!! They have built houses 1.5metres above ground level and not thought about the flood risk that a 200 year old oak tree sitting 1.5metres below house levels would create, it is a danger to life, we can’t let our kids play outside because of the risk it poses, they have attempted to fix’ the issue 3 times now by just throwing some stones in the ground, with no output anywhere for the water to go so it just fills up like a swimming pool whenever we get rain, and I won’t get started on the quality of the builds, and 4.2 on Trustpilot is a load of rubbish I don’t no anyone in this development who are happy with their homes so clearly a lot of fake reviews!
Consumer · 21 May 2024
Agent replied · 10 June 2024
Hi and thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trustpilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trustpilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.