Harron Homes Rossington reviews

★★★★★ 4/5

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Bishops Glade

We have recently moved into our Harron home at Bishops Glade, Ripon. The experience has been very positive and in particular we would like to thank Heidi, the sales executive, who has gone out of her way to help and support us through the process. We would also like to say thank you to Brian the site manager and Andy, deputy manager who have made it clear they are here to help us and make sure we have the home we wanted.As with any new build home there are always snags to sort out. As we moved in just before lockdown our snags are being noted and we have been assured they will be sorted as soon as it’s safe for us and the team on the site. Having got to know Brian, Andy and the lovely Heidi we have no reason not to have faith in this.

Patricia · 3 June 2020

★★★★★ 2/5

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I previously rated my home 4 stars…

I previously rated my home 4 stars however since living here there have been many thing that I have uncovered and now I am unhappy with the property. Poor workmanship throughout. Harron use quality materials but the tradesman employed are poor. Erecting our fences over 2 manholes who does that?? We were told during handover that our wardrobe that wasn't fitted would be as soon as possible and our soil would be rotivated. That was almost 2 months ago and we haven't even been told when this might happen. Then there is the fact we have raised our issues 12 days ago and still awaiting a personal response. I feel like we were rushed into our house at the start of lockdown so Harron could get their money and we have been ignored since. We paid almost 300 grand this is not satisfactory.

Colourmechel · 23 May 2020

★★★★★ 1/5

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Shocking customer service

I don’t usually leave negative reviews, but I feel the way my family and I were treated by Harron Homes warrants one.

Mr · 7 July 2026

★★★★★ 5/5

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Very happy customers

Through no fault of our own (or Harron Homes), our journey from reserving to completing was quite stressful. However, Ann Lawler in the Sales Office was always so supportive, guiding us through the process, putting up with our endless phone calls and helping us in whatever way she could. We are so very grateful for her help (and patience!). We are delighted with our new home and very excited to bring our little ones up in it.

Harriet · 24 February 2021

★★★★★ 4/5

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Lavender fold

Lavender fold! We purchased our house on Friday we haven’t yet moved in. There are a few thing I noticed for the snag list. One of our fitted wardrobe is missing, our back garden need sorting the soil hasn’t been rotivated and our front hasn’t been turfed and our drive seems to be thinner than all neighbouring plots. Our move was originally mid February delayed to end of March which wasn’t great as that when I returned from maternity leave. Update weren’t always given as promised. We however still love the house it is beautiful and we have had pretty good service. A shout out to Andy the site manager he is fab, super helpful and friendly.

Colourmechel · 31 March 2020

★★★★★ 5/5

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Really pleased we moved to Heritage Green!

Our experience of purchasing our house on Heritage Green and part exchanging with Harron Homes has been quick, simple and stress free. Nathan and Jeanett were straight forward as a Sales Team. Very easy to deal with. Properties are freehold (not like a previous review suggested). They aren't built on top of each other like a lot of other new build sites. The estate is really well presented. We have been in our new house for a few days now and our snag list is surprisingly very low!! Overall, we're really happy with the experience we've had and we're very pleased we decided to move here!

Vic · 31 March 2020

★★★★★ 1/5

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My experience as of 31/10/2024 not a…

My experience as of 31/10/2024 not a very nice ongoing experience, poor communication , operated on a shoestring , Do not purchase a Harron Home unless you want undue stress and Anxiety. Beware of sales tactics and part exchange deals, you will be the victim of a clever orchestrated fraud, in which they will try and get out of it in a very clever way. THEY ARE NOT PART OF THE NEW LEGISLATION THAT THE GOVERNMENT HAVE BOUGHT IN 2024 OMBUDSMAN SCHEME I wonder why>?

SIMON · 4 December 2024

★★★★★ 1/5

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Snagging still not complete after 3 YEARS- HARRON IGNOR EMAILS!!

Moved in 3 years ago. We bought what we thought was high quality floor coverings for the entire house that should have been fitted prior to us moving in. We thought it would take the hassle out of the move with having 4 young children (one of which a newborn) On moving day we exchanged contacts, collected the keys & arrived with our removals company to find that the carpets were in the process of being fitted. The amtico that we had paid for was not fitted as the floor had only just been screeded so we could not step foot in our brand new kitchen for days after. We paid extra money for the removal firm to just sit & wait outside our house with 4 young children in tow then because the guys could not stay past 9pm due to other commitments we had to pay for their service for another day to finish the job off- to which harron homes would not accept responsibility for or pay for the second day (even though had they fitted the floors sooner we could have moved in within the agreed timescale)After moving in there was LOTS of snagging but we were ok with that and just accepted it however 3 years after moving in with ongoing emails & calls they have failed to complete snagging, the floors we paid for are faulty and one is even too short but no one will respond to my messages. I have been MORE than reasonable, I fact on one occasion when Harron Homes did send out two work men whom they employed their workers went through our belonging, may crude company’s about our family members (including one of our children) and made fun of the state of the white washed all’s that had kids finger marks on going down the stairs (the fact being that we couldn’t decorate until certain snagging had been completed). This was caught on internal home security systems and emails to management, we received a measly letter of apology and said they would complete work ASAP but that the ‘gentlemen’ concerned would not even be allowed on our development again. These were complete lies as one worked on the house next door two weeks later! And ALL OF THE SNAGGING & THE FAULTY FLOOR COVERING STILL REMAIN!Absolutely disgusting!!

Kally · 13 March 2020

★★★★★ 5/5

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Bilsthorpe Chase

Hannah & Meryl nothing too much trouble a shout out to Paul & Simon who sorted our snags out quickly. We are settling in well. So far so good. Thankyou all.

Anne · 18 December 2024

★★★★★ 5/5

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Hereford - Amberwood Chase

We have just moved into our new home, which is a Hereford on the Amberwood Chase site.We are over the moon with our dream house. There’s been a bit of snagging which is to be expected in a newly built house however this has been resolved promptly. Matt Bradwell has been amazing and has provided an excellent service. Anything that we have needed, he has helped us out and he has made this whole experience worthwhile and rewarding. Everyone that I have spoken to, whether it’s home owners on the street or the workman have got nothing but praise for Matt and he’s doing an amazing job on this site.Thanks again Matt and I truly hope Harron Homes give you the recognition that you deserve.

Arran · 4 March 2020

★★★★★ 4/5

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Purchase on lavender fold site

I have recently purchased a new build from Harron homes on the lavender fold site. From the start the sales office staff, Sharon and Eileen, were fantastic - I must admit, first off, I thought it was till I bought a house, but that excellent customer service continued till the day of completion and after - Sharon, in the sales office, has always gone above and beyond, even to the detriment of her own personal time - for that I can’t thank her enough The only issue that doesn’t quite make this a 5 star, is how quick Harron want to complete, even when the house isn’t quite ready. That’s such a shame, as the experience of buying and the customer care is brilliant, but rushing people into the property does slightly ruin the experience. Once in we’ve found the aftercare excellent, site manager more than helpful and anything that requires attention got sorted. Overall the quality of the home is excellent and the Finnish is great, especially the bathroom and kitchen - good quality cupboards and bathroom suit. The guys on site are approachable and very helpful and the sales office staff go above and beyond. I love my new home!

Mrs · 29 February 2020

★★★★★ 1/5

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Purchased a Leasehold property

Purchased a Leasehold property, which the implications were not fully explained. Neither was the service charge nor management company. Just told it would £100 a year cost towards cutting grass. Property was not ready on completion as around 30 men were still in house on the date of completion, no builders clean, no carpets, no garage keys, missing cupboard shelves in kitchen. I had issue after issue and no use of ensuite for months as sewage kept coming back up through shower and Harron would not send anyone. After 6 months we had our own insurance send out someone to inspect drains and it was found that they had not even linked outlet pipe to main drains. Been an awful experience. Still have outstanding issues and now been in for almost 4 years. Been waiting 2 years for driveway to have repairs. Think we are now next on list! Still missing cupboard shelves.We do love the style of the house, house brickwork and size of rooms. However, we are a divided community freehold/leasehold and even more divided informal or formal methods being used to purchase freehold as properties that are leasehold on estate are not sellings when put up for sale. It has been a really stressful experience!Plot 14 Edenbrook Vale

Jayne · 28 February 2020

★★★★★ 1/5

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Incompetent company

Unfortunately there's not an option for no stars as I found out when I left a review in August 2018 concerning our house so I won't mention that but feel free to go read it.Our street in The Granary in Eggborough has been completed and fully occupied for 3 years and been in total darkness for all of that as the street lamp has never worked, which was pretty dangerous when it's a block paved pedestrian street in the middle of winters. Finally after 3 years and numerous attempts to turn the street lamp on Harron Homes have now dug up the block paved road and managed to successfully turn the lamp on.They clearly have zero competence in organising anything from houses to street works , personally I would have connected the lamp years ago before the block paved road was laid.

Andrew · 19 February 2020

★★★★★ 5/5

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Purchased our home four years ago on…

Purchased our home four years ago on Amberwood Chase. Site manager on site not the most helpful and customer service wasn’t the best when dealing with after care. However. The owner of the company swiftly sought for change once he was made aware. Since completed and snagging resolution, we have enjoyed four brilliant years in our family home. The design of the homes are spacious and light. We are looking to move into another property built by harron on the same site which offers additional space and have recently dealt with Jayne Jubb who was helpful and very informative of our options.

LML · 17 February 2020

★★★★★ 2/5

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Bought on Lavender Fold

Bought on Lavender Fold, Mapplewell and completed late December. In the interest of given a fair review and not just list the negatives I will start with the good part. - House is really well built and overall a great design with good features- All on site sub contracted tradesmen are decent guys and happy to help.- Estate is very well planned and great community feel- Roads are cleaned regular on the estate-Site manger did a good home demo and offered help getting rid of moving boxesProbelm areas in our own experience- Final finish is poor, doors internal don't close properly, paint work is not great with plant splashing all over the sockets- our house has suffered from not being cleaned properly before hand over and floors left covered on plaster, which is now viable through carpets. -Tiling in bathrooms lacks finesse and appears rushed and not cleaned off after grouting properly- plastering was rushed and admitted by the sub contractor. But said was due to time of year and too many house being done together. Although full credit to sub contractor who repaired quickly and accepted the issue- Issue with window, but sub contractor again sorted quickly - missing vents in bathroom, been requested but still not delivered.- back garden shocking, we knew no turf was standrad but in my own opinion it should be atleast flat and even- generally even though cleaned house looks like it's been lived in for over a year and not brand new (that is actually based on a professional oppionon from a third party- Communication/ aftercare is terrible, had no calls, replies to email via head office.- snagging list still waiting and alot of basic things need doing still. In summary harron can build a great shell of a house, but can not finish it to a new house standrad. Communication is all one way and left us feeling like the only thing that mattered was out money-

Anton · 13 February 2020

★★★★★ 5/5

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Harron Homes the Grange

I went into have a look around the show homes at the Grange and had an amazing experience! I was greeted by a lovely lady (but I can’t remember her name). I then spoke with the amazing Joanne and she showed me, my husband and the kids around the show homes and they were stunning! So clean and immaculately presented I was ready to move in straight away. Joanne discussed all of the options with us and answered all of the questions we had. She knows her stuff and made us feel so comfortable! I never leave reviews but I had to come on and say something about my experience because I was just so blown away. Thanks to Joanne and the team for being so kind! We’ll be back very very soon!!

Ashley · 10 February 2020

★★★★★ 5/5

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Homemover Scheme

We have recently reserved a Birkwith home through the Homemover Scheme that Harron Homes offer. Alistair (sales executive) has been more than helpful, he has provided us with lots of information and contacts us regularly to discuss updates. We feel confident that once our current home is STC Alistair will do all he can to offer us the best deal for our full reservation. Our journey with Harron Homes so far has been great! Thank you Alistair & the Forest Reach team.

Kirsty · 7 February 2020

★★★★★ 5/5

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Alan and Karen

We reserved a property on the Heritage Green development in Chesterfield on the 8th January 2020 the sales executive Jeanett was extremely helpful and considerate in assisting and advising us through the process. Unfortunately a few days later I had a recurrence of a serious heart problem and had to cancel my reservation. Again Jeanett was excellent helping us through this process.We would also like to add thanks to Nathan Leonard Senior sales executive for his very kind comments and assistance in this matter. Excellent Company response.

Consumer · 25 January 2020

★★★★★ 5/5

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Shout out to Anne for her…

Shout out to Anne for her professionalism and extraordinary help going above and beyond. Everything went smoothly and now I'm a proud owner of a beautiful 3 bed semi detached property!!!!!

T · 13 December 2024

★★★★★ 5/5

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Excellent customer service- I visited your Crich location a few…

I visited your Crich location a few months ago and was shown around your show home by Kim Gibbs. Beautiful homes and Kim was patient and knowledge and answers all of my questions regarding potentially purchasing a home that would be right for me. Kim provided me with all the information I needed and helped me to talk directly to an independent mortgage advisor providing me with further information and reassurance. Thank you, excellent customer service.

Sylvia · 28 February 2021

★★★★★ 5/5

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We love our new home!

We’ve been in our new home at Rosendale Gardens a couple of months now and love it so much! We have no major issues and are really happy with the building work. The communication from everyone has been great, we have dealt with Sandra in the office who has been fantastic and is so lovely. And Garry has kept on top of the odd things we need sorting out. We are very happy with our home!

Jodie · 28 February 2021

★★★★★ 5/5

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Fabulous Location near Sherwood Forest.

Jo & Michelle were just Fabulous from start to finish. From choosing extras to welcoming me into my New Home, nothing was to much trouble. The design of the houses are lovely. I would highly recommend Harron Homes Thoresby Vale. The location is perfect, close to Sherwood Forest and the local village Edwinstowe with many family run shops and within easy access to the A1. Looking for a new home! This site is defiantly worth visit.

Emily · 27 February 2021

★★★★★ 5/5

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Far Grange Meadows Selby

It all happened by chance, we was driving by the development Far Grange Meadows ,whilst visiting from the Manchester area .The show homes on the front of the development caught our eye ,due to the architectural differences from other house builders .We decided just to have a look around and that’s when we fall in love with this area and development.We where so impressed with the design and construction methods which Harron have used, which add to the styling and layout of the show homes .We know we had found our dream house,the cherry on the top is the stunning location of this development .It’s on the outskirts of Selby which is surrounded with countryside, it’s very open with lots of open fields to look upon.We set the wheels turning with Maddie who I must say was brilliant ,she explained every step in detail including the time lines of when things needed to be completed .We decided to go with the part exchange opinion which Harron offers, which is 100% of the market value which saved the hassle of selling our house.We was very surprised how quick and easy the process took from start to finish it only took 7 weeks it was so smooth we could not believe it .We are so pleased with the house it is so beautiful and the layout is fantastic plus being well built we can’t fault it , yes of course there’s always a snagging list however we could only find 6 items to get fixed .During the time we moved in Maddie had left and been replaced by Julie ,thankfully again a lady who is very knowledgeable and professional, and has outstanding customer service so giving Julie the list was easy.The work was completed within 6 weeks This would have been quicker but unfortunately the team do not work weekends and I was not available during the week.But after saying that well done to Simon and his team on getting the list done so effectively and in a timely manner. Great customer service from the Harron homes team .So now we are in our dream house We can’t believe it.Harron built it ,and made it so easy to move in to the house which as now become our home .We know this is a very long review however we feel that a honest and truthful account of our experience is so important when buying the most expensive item in your lifetime

Nicholas · 15 December 2019

★★★★★ 5/5

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Love our new Harron Home - Regents Green

We have been in our new home now for nearly 3 months and we absolutely love it. Right from the very start of us looking and just by chance visiting the sales office back in March and meeting Jo Woods (who we found to be superb) we decided to buy. The whole process from start to finish has been great and we have had no issues what so ever with the process, the employees and the expectations set, all have been met and some gone above and beyond our expectations. Mid way through the sales executive changed to Lizzie who has been brilliant. I have found her to care, is helpful, responsive, listens and personable. We were kept up to date on progress throughout and Lizzie went above and beyond for us during the week we moved in. Thank you Lizzie you are a star and an asset at Harron Homes. Paul the site manager is also an asset to Harron Homes. Paul and his team are brilliant and have been on the ball with fixing any immediate problems within days on our house. We really have had minimal snagging on our new home, in total 18. Of which there are just two too resolve and the team are on with it to the window company. All in all we have had a great experience with The Harron Homes Team at Regents Green. Well done team. (We haven’t needed to contact customer service so I can’t comment on their effectiveness. )

Mr · 14 December 2019