Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am writing on behalf of my partner as she doesn't have a google account. Below is her review.
I have been leasing with Rak in Martin and Co for almost 2 years now, and I can honestly say he is the most reassuring and responsive agent I have ever worked with. Nothing is too much for him, and him and his team go out of their way to look after your best interest.
If I ever need any estate agents in the future, I will be coming straight back to Rak. I completely trust his advice and help!
Aaron · 27 January 2021
★★★★★ 5/5
Googlei have dealt with Martin & Co for a number of years now. at all times they have been friendly and courteous and pairing my requirements to the tenants with great professionalism. as well as doing the "job" in the right way. They have always been great at communicating in a friendly manner. when it came to selling my property. they were excellent once more in pairing my wants to the current market conditions and finding the right buyer. top notch client service. i would highly recommend this team
Lee · 6 March 2023
Agent replied · 5 December 2025
Thank you so much Lee. You were a true gentleman to work with.
★★★★★ 1/5
GoogleDo not trust regarding property management. At first, this team said and did all the right things. We rented our property for 2years, newly refurbished with proven receipts and photos. We worked together to ensure that everything was water tight and agreed the importance of reputable tenants. So what went wrong?
1. Property management never checked the property
2. Fraudulently stated that the property remained in excellent condition. We had over £4000 in damages to most walls and floors across the house
3. Allowed troublesome clients. The first couple had the police asking about them. Neighbours even complained of domestic violance and excessive noise. The second, were young professionals. They had a pet that destroyed cables and furniture.
Please message me if you'd like any proof of the above. Suggest you at least consider it before make the same mistake.
Great initial rates and promises will cost you dearlyNegativeQuality, Professionalism
A · 31 March 2022
Agent replied · 30 May 2024
This is a case of mistaken identity. Martin & Co, Romford is an independently owned franchise business and we take our business very personally. Please note all other reviews. Whilst we sympathise with the case described by AD we are not the agency that dealt with your case what so ever. We are based at 215a North Street in Romford.
★★★★★ 5/5
GoogleI feel so excited writing this review. I rented a flat with Martin & Co Romford for more than 4years.
The staffs are so friendly and always ready to listen to you and deal with your queries.
Rak his such an amazing person and so professional and have dealt with every issue with the property I rented promptly during my tenancy.
I will highly recommend Martin & Co anytime to anyone.
Christiana · 6 December 2022
Agent replied · 5 December 2025
Thank Christiana. This is such a kind review. We will miss you. You were a great tenant. Wishing you every success in the future.
★★★★★ 5/5
GoogleThe best service you could get from a letting agent. Michael and Zeno were very helpful, polite and professional. I would highly recommend them to everyone who is looking to rent a property!
Diana · 29 July 2019
Agent replied
Thank you Diana for your review.
We were only to happy to relocate you to this property as you have been an excellent tenant of ours in your previous home for many years.
★★★★★ 5/5
GoogleI would like to thank you for your excellent service . Michael was professional, very polite, and very attentive and is an asset to your company. I would use your services again & again.
Gabi · 5 July 2016
Agent replied
Thank you Gabi for your kind comments.
Very much appreciated
Regards
Michael
★★★★★ 5/5
GoogleMichael & Zeno were very professional in helping us rent out our house, they were thorough, efficient and courteous, and I would recommend anyone looking to rent a house to use their services
Brian · 5 July 2017
Agent replied
Thank you Brian for the positive feedback and choosing Martin & Co to do business with
Regards
Martin & Co Romford
★★★★★ 5/5
GoogleRak and the team are amazing - they were our point of contact on our managed property and the service and care they give to us as tenants was amazing. We were sad to move on from them as they were so good. If you can let from them please do - and landlords please give them your business!!!
James · 24 February 2020
★★★★★ 5/5
FacebookRak and the team are amazing - they were our point of contact on our managed property and the service and care they give to us as tenants was amazing. We were sad to move on from them as they were so good. If you can let from them please do - and landlords please give them your business!!!
James · 19 February 2020
★★★★★ 5/5
GoogleExcellent experience of renting through Martin & Co and would recommend. Rak, Al and the team are a lovely and approachable team and are always available to answer questions or point you in the right direction. They will happily go that extra mile for their tenants.
Lauren · 31 March 2023
Agent replied · 13 April 2026
Thank you so much Lauren. Your kind words are invaluable.
★★★★★ 5/5
GoogleI rented out Flat at Romford, From my initial viewing through to any questions or issues I have had over the course of my tenancy, they have been extremely professional, helpful and very quick to respond. I would also like to add that they go out of their way to be as helpful as they can. I would have no hesitation in recommending renting with Martin & Co. Romford!
Nagaraja · 5 July 2016
Agent replied
Thank you Raja for your kind comments. We are really pleased to be appreciated and hope that you will be happy living in your new home
Kind Regards
Michael, Zeno and Beverley.
★★★★★ 5/5
GoogleWe used Martin and Co for 4 years as our letting agent, and later to sell our property. Throughout our relationship with them they were responsive, professional and efficient. They always gave good advice and were available whenever needed. I know our tenants also thought well of them. I cannot recommend them highly enough.
Gemma · 13 April 2022
Agent replied · 13 April 2026
Thank you so much Gemma. Your words mean a lot to us.
★★★★★ 5/5
GoogleMy flatmate and I have had an absolutely fantastic experience using Martin & Co. Rak has consistently kept us in the loop with everything since day one. Unfortunately, our landlord decided he was going to sell our property after the first …
Mike · 13 April 2023
Agent replied · 13 April 2026
Thank you so much Mike. You were great tenants so it was the least we could do. Your words mean a lot to us.
★★★★★ 5/5
GoogleExcellent letting agent, professional throughout my time letting a property and were superb during the selling process. A special mention to Rak Vasis at the Romford office who has incredible depth of experience and was a pleasure to work with.
Hywel · 23 March 2021
★★★★★ 5/5
GoogleLovely and friendly team all around. Easily accessible if needed and very helpful. They really look after their tenants very well. Rak personally follows up every stage of your tenancy to make sure everything is okay.
Can’t recommend them enough.
Bashar · 13 April 2023
Agent replied · 13 April 2026
Thats so kind Bashar. Your kind words mean a lot to us.
★★★★★ 5/5
GoogleI called them up to inquire about a place for rent. They were very supportive even though I am on Universal credit. I will recommend approaching them for your letting or sale requirements be a great idea. Thanks, Martin & Co.
Faisal · 6 March 2023
Agent replied · 13 April 2026
This is so unexpected and so kind of you. Thank you.
★★★★★ 5/5
GoogleI received an excellent service from Martin & Co Romford. Zeno was very helpful in explaining the rental process from start to finish, I understood every detail of what and why. I will definitely recommend Martin & Co Romford to anyone looking to rent a property.
Susan · 5 July 2018
★★★★★ 5/5
GoogleMartin & Co. Romford have been brilliant in letting my flat. They have always offered great advise and have been quick to act when any issues need attention. I would certainly recommend using them as my experience has been very positive. Their managed service has taken away a lot of the stress that comes with lettings and has made the experience much easier.
Andrew · 1 April 2017
Agent replied
Thank you Andrew, you were also a pleasure to do business with and hopefully continue to do so as you build your portfolio in the future.
Best Regards
Michael
★★★★★ 5/5
GoogleI feel so excited writing this review. I rented a flat with Martin & Co Romford for more than 4years. The staffs are so friendly and always ready to listen to you and deal with your queries. Rak his such an amazing person and so professional and have dealt with every issue with the property I rented promptly during my tenancy. I will highly recommend Martin & Co anytime to anyone.
Christiana · 31 October 2022
★★★★★ 5/5
GoogleZeno , I am very pleased and happy with your brilliant support and help to get the property. you was very friendly and very professional the way you deal in simple step by step . I definitely will tell my friend about your service and recommend Martin & co in near future for property .
Mohammad · 29 July 2019
Agent replied
Thank you very much
★★★★★ 5/5
GoogleFirst class service. Very professional and friendly agency. Rak and his team are very kind and helpful, always ready to answer any questions and sort any problems as soon as possible. Highly recommended to anyone. Thank you.
Liga · 25 March 2020
★★★★★ 1/5
GoogleDo not trust regarding property management. At first, this team said and did all the right things. We rented our property for 2years, newly refurbished with proven receipts and photos. We worked together to ensure that everything was water …
A · 13 April 2022
Agent replied
This is a case of mistaken identity. Martin & Co, Romford is an independently owned franchise business and we take our business very personally. Please note all other reviews. Whilst we sympathise with the case described by AD we are not the agency that dealt with your case what so ever. We are based at 215a North Street in Romford.
★★★★★ 5/5
GoogleHi
I do many of the repairs for Martin and Co and they are always keen to get the job done, and in turn keeping the Tenants and Landlords happy.
Its a pleasure working for them and I have never had any negative feedback from any of their customers
Jeff · 29 July 2019
Agent replied
Thank you Jeff for your review and your excellent service.
★★★★★ 5/5
Googlewe was recommended Martin & co in Romford by a friend, to rent out our flat. The service we have received has been excellent and have now recommended the first class service onto work colleagues that also rent out properties too. They to are also very happy with the service provided.
Laura · 2 April 2015
Agent replied
Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.