Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve had a very positive experience with Martin & Co during my four years as a tenant. Rak was consistently professional, responsive, and proactive in handling any repair or maintenance issues, ensuring they were resolved quickly and efficiently. Communication was always clear, and he kept me well informed about any updates throughout my tenancy.
I truly appreciate the support and service provided over the years and would highly recommend Martin & Co, especially Rak, for their reliable and tenant-focused approach.
Bhaskar · 16 March 2026
Agent replied · 13 April 2026
That's so kind of you. You were great tenants and extremely easy to partner with. We will miss you, though we wish you great success in your onward journey. Thank you, once again.
★★★★★ 5/5
GoogleWe wanted to take this moment to express our gratitude and appreciation for the great service provided by Martin & Co. From the very beginning, Rak and Sadie were very responsiveness and clearly committed to ensuring a smooth and seamless experience, throughout our rental period of 3 years at the same property. And we truly felt supported every step of the way. They always went above and beyond in giving us all the required support.
We would highly recommend Martin & Co to anyone seeking a reliable, knowledgeable, and friendly letting agent.
Thank you for your outstanding service!
Aneesh · 10 May 2025
Agent replied · 17 April 2025
Thank you for your kind words, we really appreciate it. All the best for the future.
★★★★★ 5/5
GoogleI had an exceptional experience renting out my property through Rak - Martin & Co Romford Letting & Estate Agents. From start to finish, he was extremely helpful, professional, and responsive. He guided me through the entire process with great expertise and provided valuable advice at every step. His honesty and straightforward approach made me feel comfortable and confident in my decisions. Additionally, he was very friendly and approachable, which made the whole experience even more enjoyable. I highly recommend Rak and his team at Martin & Co Romford Letting & Estate Agents to anyone looking for a reliable and supportive letting agent. Thank you for your outstanding service!
Jan · 9 February 2025
Agent replied · 27 August 2025
Thank you so much Jan. We were so glad you chose us. We will miss you guys.
★★★★★ 5/5
GoogleOne of the Nicest and honest companies we have ever rented from . Rak & Sadie were a pleasure to have had as our letting agents
Julie · 23 May 2026
Agent replied · 23 August 2026
Thank you so much Julie..you guys were great tenants and we will really miss you. Thank you for your kind words.
★★★★★ 5/5
GoogleGreat experience with Martin & Co through our tenancy. Easy communication, always quick response for any emails and question. 100% recommended this agency in Romford. Lovely people and great services especially thanks to Rak!!
Lucie · 13 February 2026
Agent replied · 13 April 2026
Thank you so much Lucie. We will definitely miss you guys. Great tenants. Great people!! Enjoy your travels.
★★★★★ 5/5
GoogleJust want to say a big thank u to rak and Sadie for the great service we have had from them the last 3 yrs in one of there rented properties. They were 100% professional very approachable and nothing was to much trouble for them when we had any issues. Rak and Sadie are just really nice people to talk to and very down to earth. Thank u rak and Sadie for a fantastic service and not just treating us like another number. If any one is looking for a great esate agent with a personal touch then these are the guys you need to talk to. Eddie and dawn
Eddie · 9 June 2025
Agent replied · 11 May 2025
Wow! What a kind review. Thank you so much, Eddie and Dawn. You were great tenants. Nice people to deal with and we will miss you. Wishing you all good things for the future. Rak
★★★★★ 5/5
GoogleI have had an Opportunity to rent a house with Martin & co(spl thanks to Zeno), who has supported and helped for a smooth move into the property.
After a long stay now moved out of the property. The release process was smooth, Rak updated every step of the way. Much appreciated.
Nithiyanantham · 8 June 2024
Agent replied · 27 August 2025
Thank you so much for this wonderful review.
★★★★★ 5/5
GoogleTo keep it short and simple - very easy to deal with Martin and Co. Romford. Any issues, if ever, encountered with the property, they would be resolved in the blink of an eye.
Communication was clear and prompt.
I can say they will be your safest choice.
5/5 for Rak!
Hamza · 6 November 2025
Agent replied · 13 April 2026
Dear Hamza, thank you so much for this great review. You were great tenants and our work is so much easier when we work in cooperation. Thank you again.
★★★★★ 5/5
GoogleI had recently worked with Martin and Co(Romford) & Zeno Nogueira to find a good flat to rent in Romford area. Zeno was brilliant and very much dedicated to his clients, he was spot on with this deal, sorted out an excellent flat for me within few days, Zeno was extremely professional, honest, genuine and gentle with his client interactions. So i am an extremely happy customer of Zeno N. and Martin &Co (Romford), i would very happily recommend Martin and Co to all who are looking for a good letting agent and I would definitely seek Zeno's & Martin and Co's help in my future move as well. Thank you very much Pradeep
Pradeep · 31 March 2018
Agent replied
Thank you Pradeep for your review. We hope you will be happy in your new home and assure you of our best attention at all times.
★★★★★ 5/5
GoogleI had recently worked with Martin and Co(Romford) & Zeno Nogueira to find a good flat to rent in Romford area. Zeno was brilliant and very much dedicated to his clients, he was spot on with this deal, sorted out an excellent flat for me within few days, Zeno was extremely professional, honest, genuine and gentle with his client interactions. So i am an extremely happy customer of Zeno N. and Martin &Co (Romford), i would very happily recommend Martin and Co to all who are looking for a good letting agent and I would definitely seek Zeno's & Martin and Co's help in my future move as well.
Thank you very much
Pradeep
Pradeep · 20 May 2017
Agent replied
Thank you Pradeep for your review.
We hope you will be happy in your new home and assure you of our best attention at all times.
★★★★★ 5/5
GoogleI have had the opportunity to rent my new apartment in Romford through Martin & Co this month in February 2017 and I am extremely satisfied with the service provided by them. I would especially like to thank Zeno for all his help, support and highly professional attitude in finding a suitable apartment for me and family and closing it out so smoothly and efficiently, not to mention the entire referencing, documentation and sign-off process being done electronically without requiring me to visit their office physically.
I would highly recommend Martin & Co and Zeno for the high quality of professional and courteous service provided to me as a tenant.
Best Regards,
Kaushik
Kaushik · 1 April 2017
Agent replied
Thank you for your kind comments
Regards
Martin & Co Romford
★★★★★ 5/5
GoogleI have had the opportunity to rent my new apartment in Romford through Martin & Co this month in February 2017 and I am extremely satisfied with the service provided by them. I would especially like to thank Zeno for all his help, support and highly professional attitude in finding a suitable apartment for me and family and closing it out so smoothly and efficiently, not to mention the entire referencing, documentation and sign-off process being done electronically without requiring me to visit their office physically. I would highly recommend Martin & Co and Zeno for the high quality of professional and courteous service provided to me as a tenant. Best Regards, Kaushik
Kaushik · 31 March 2017
Agent replied
Thank you for your kind comments Regards Martin & Co Romford
★★★★★ 5/5
GoogleI spoke with the manager on the phone on my initial enquiry and found that he was instantly friendly, approachable and prompt, willing to answer my request for a meeting and viewing to the flat i was interested in.
On arrival he was vibrant and when I liked the property he was efficient, informative, quick and hassle free with documents and paper work required, leaving me in no doubt that all had been taken care of and I can get back to work with no worries about what was going to happen next. During the next week while we had to wait for the references to go through. Michael kept me fulling informed by phone text, the next steps and finally I got my keys to my much admired flat, where I'm a still happily at.
Would definitely recommend associating with this team if you are looking for a property.
Yasmine · 20 May 2016
Agent replied
Thank you Yasmin for your positive comments
★★★★★ 5/5
GoogleI spoke with the manager on the phone on my initial enquiry and found that he was instantly friendly, approachable and prompt, willing to answer my request for a meeting and viewing to the flat i was interested in. On arrival he was vibrant and when I liked the property he was efficient, informative, quick and hassle free with documents and paper work required, leaving me in no doubt that all had been taken care of and I can get back to work with no worries about what was going to happen next. During the next week while we had to wait for the references to go through. Michael kept me fulling informed by phone text, the next steps and finally I got my keys to my much admired flat, where I'm a still happily at. Would definitely recommend associating with this team if you are looking for a property.
Yasmine · 31 March 2016
Agent replied
Thank you Yasmin for your positive comments
★★★★★ 5/5
GoogleWe’ve been renting a property with Martin&co for twelve years , Rak and his team were very polite and always there to help!
Simion · 5 November 2024
Agent replied · 27 August 2025
Thank you for this fabulous review Simion. You were great tenants.
★★★★★ 5/5
GoogleAmazing experience renting with Martin & Co Romford. The team have done everything possible to make my move in comfortable. Addressed any issues very quickly and professionally during the tenancy. My end of tenancy was very smooth. Would Highly recommend Martin & Co Romford. Special Thank you to Rak.
Srinivas · 6 December 2022
Agent replied · 5 December 2025
Extremely kind of you Srinivas. Thank you for your generous words.
★★★★★ 5/5
GoogleI had the misfortune of having a house fire 15 months ago but the fortune that a neighbour recommended Martin&Co who had the perfect house for myself & & family to move into, I had never rented before but dealing with Martin & Co was an absolute pleasure very relaxed, professional & you couldn’t deal with a nicer couple so I would highly recommend this company
I would of posted this awhile back but I had issues with my Google account
Anthony · 5 March 2024
Agent replied · 17 April 2025
Thank you Tony. You were a great tenant. We were sorry to lose but were glad that your home was all fixed for you to go back to. Take care.
★★★★★ 5/5
GoogleI cannot recommend Rak and his team highly enough. We have been tenants at our flat for just over four years and we have never had an issue with getting in contact with the office or getting quick replies/actions. We have always been dealt …
Lilfayeray · 13 April 2023
Agent replied · 13 April 2026
Thank you so much for your kind words 🙏 …
★★★★★ 5/5
GoogleHave used Martin and Co for 8 years for their Managing Agent services and more recently for their Estate Agent services. Always been a brilliant service. Really knowledgeable, personable and always provide superb customer service. Thanks to the Rak and the Team. Great job and service guys.
Andrew · 5 June 2025
Agent replied · 5 June 2025
Thank you so much for such kind words. It was great working with you and we wish you success for the future.
★★★★★ 5/5
GoogleMy husband and I rented a property from Martin and Co Romford for 4 years. They were always the most professional, friendly, caring team that always took care of every question and concern in an extraordinarily timely way. Thank you, Rak and team!
Lydia · 6 March 2023
Agent replied · 13 April 2026
Thank you so much Lydia. We will miss you guys.
★★★★★ 5/5
GoogleI cannot recommend Rak and his team highly enough. We have been tenants at our flat for just over four years and we have never had an issue with getting in contact with the office or getting quick replies/actions. We have always been dealt with professionally and warmly, including during COVID lockdown when times were tough for everyone. When we have had small issues with our lovely flat (only wear and tear), the team have always been very quick to get it resolved, deal with plumber/electrician directly and accommodate any work around our busy schedules. Would recommend tenants and landlords alike to deal with Romford Martin & co - thank you for all your effort over the last four years!
Lilfayeray · 2 August 2022
★★★★★ 5/5
GoogleRak is absolutely fantastic and will attend to any queries/concerns you have. There is a personal touch that is very difficult to replicate. I can definitely vouch for Martin & Co Romford and are certainly the best estate agents I’ve come across.
Justin · 6 March 2023
Agent replied · 27 August 2025
Thank you so much Justin. This means a lot.
★★★★★ 1/5
GoogleMy sister has had quite a negative experience going through the application stage for a flat with this estate agent / landlord. They are quite robotic and lack good customer service / communication.
P · 23 June 2026
★★★★★ 5/5
GoogleExcellent experience throughout my tenancy. The agency (Rak in particular) was professional, responsive, supportive, approachable, and attentive to any concerns. Communication was always clear and prompt, making the entire tenancy smooth and stress-free. Highly recommended!
Ibrahim · 18 August 2025
Agent replied · 27 August 2025
Wow! That's so kind Ibrahim. You were a wonderful tenant too. We will miss you. Your kind words are truly appreciated.
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