Trusted Agent profile · Romford

Hunters Romford reviews

★★★★★ Excellent

264 reviews across 1 platform

6 Tudor Parade, High Road, Chadwell Heath, Romford, RM6 6PS

Hunters's office in Romford, at 6 Tudor Parade, is rated 4.8 out of 5 across 264 reviews on 1 platform, including 264 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

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4.8 / 5

264

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience with Hunters from start to finish. Itmam was great during the viewing, friendly, knowledgeable, and helpful, and Helen was outstanding throughout the process. She kept me updated daily, proactively chased things up on my behalf, and always responded incredibly quickly to my emails. Honestly, the speed and level of communication were impressive. Highly recommended.

S · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Great service and communication. Clear and honest from the beginning and prompt updates.. It was a smooth transaction from start to end. My property was sold in record time, all credit to Hunters team ( Devinder) Devinder was outstanding and very professional Highly recommend for a great and prompt service!!!

Devarapu · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

1/5

Google

Very disappointing experience. Paid £415 holding deposit on 2 Feb 2026 after clearly telling the agent I’d go up to the asking price £1,850 pcm if needed. They kept showing the property and accepted a higher offer while holding my deposit, this goes against the Tenant Fees Act 2019, which says stop advertising once a holding deposit is paid. They never told me about the competing higher offer, I would have matched it or gone higher. Communication was unclear, facts were distorted in their response, and the process lacked transparency and fairness. Wouldn’t recommend if you want a reliable agent.

Daud · 16 February 2026

Agent replied · 16 April 2026

Thank you for your review. We take feedback seriously; however, several statements made here are factually incorrect and require clarification. As a regulated agent, our primary duty is to act in the best interests of our client, the landlord, while remaining fully compliant with the Tenant Fees Act 2019 and all relevant legislation. A holding deposit does not guarantee a property, nor does it require a landlord to accept sub-optimal terms. Our responsibility is to continue to secure the strongest possible applicant and rent for our client until an application is formally agreed and progressed in line with statutory requirements. In this case, the process was communicated clearly, documented throughout, and conducted transparently. The landlord ultimately accepted an offer that best met their requirements, which is precisely what they appoint us to do. For transparency, when referring to the landlord’s requirements, such requirement in this particular case was merely to achieve the marketing price, and not below, as you attempted to offer. For the sake of clarity, please see order of events as presented. - Your holding deposit was taken in connection with an offer which was below the landlord’s asking price and expressly subject to landlord approval. No tenancy terms were agreed because the landlord did not accept that offer. - You were contacted and asked to confirm whether you wished to proceed at the asking price. At that time, you did not confirm an offer and instead stated that you needed time to think (which we have in writing from yourself). In the absence of a confirmed offer, the landlord was entitled to consider other applicants. - The alternative applicant had already viewed the property before your holding deposit was paid. No further viewings took place afterwards, and no additional holding deposit was accepted. Therefore, there was no breach of the Tenant Fees Act 2019. - The suggestion that information was withheld is incorrect. The situation and landlord’s position were communicated clearly, and a full written response has already been provided to you setting out the legal position in detail. - The property is now let and we have repeatedly attempted to return your holding deposit in full; after multiple requests for your bank details to action the refund, you FINALLY decided to send it and the refund was actioned immediately thereafter. The above chronology is supported by written records and reflects what occurred. Therefore, we stand by our actions and are confident they reflect the high standard of service our landlords and tenants expect from us. Kind regards Hunters Chadwell Heath

5/5

Google

Everything went great in buying a new house. I was regularly updated and all was smooth. I’ve got nothing negative to say👌 …

Xiaojiao · 14 April 2026

Agent replied · 16 April 2026

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

A huge shout out to the fantastic service delivered by Hunters on our house purchase. From Vivek who showed us the property and got the offer accepted, his prompt responses and updates to Helen who was just phenomenal with ensuring the process never stalled.Them and the entire team made sure we exchanged and Completed as desired. The purchase would not have been possible without their persistence. Very highly recommended.

Ahsan · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

I have used Hunters a few times now and their knowledge and level of service is outstanding. Helen was very professional and kept me updated through out the process and Dev was very knowledgeable and explained the valuation and sales …

Uki · 16 August 2025

Agent replied · 9 September 2025

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. … More

5/5

Google

I have been letting my properties with Rasik and the team for a number of years and he has been very efficient, protective and responsive to all of my needs along with the tenants I have. I would highly recommend his services for any would be Landlord or Seller.

Vishal · 9 April 2025

Agent replied · 26 April 2025

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Had a really brilliant experience with Hunters from start to finish and with any member of staff I interacted with. In my search for a home I spoke to several estate agents and hunters were by far the most helpful, professional, efficient, reliable. I had a lot difficult with personal situations that arose and Helen in particular was an absolute gem. There was regular communication and HElen was on it! It was on the whole just a really professional and friendly experience. Cannot speak any more highly of the whole team!

Jakia · 26 October 2023

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

We just recently finished our process and everything was handled super professionally from beginning to the end. Especially thanks for Helen and Ben. We are very grateful for the service that they provided and extremely recommend them! Ben is great person, he was wonderfully friendly when he was having us to show the property, explained everything well and communicate quickly for everything at the beginning. Helen is such a fantastic person! She kept us going good with her positive energy and commitment, her communication skills are amazing! She was chasing with us everyday, very thoughtful and supported during the whole process! Thanks for everything!

Yakut · 26 October 2023

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Thank you to the Hunters team for all of their hard work in the process of selling our house. Thank you to Ben who held our house viewings and kept us informed of feedback etc. A special thank you to Helen, who went above and beyond her role to progress our sale, giving us regular updates and chasing everything possible. You are star and we couldn’t have done this without you! ⭐️

Karen · 29 March 2024

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Hunters have been fantastic during the process of me and my husband selling our flat. Dev came to view and value our property, and he was incredibly friendly and attentive throughout the whole process. I have to give a big thank you to Helen for the incredible amount of work and effort she put in to make sure our property sale went through. Helen is thorough, attentive, easy to communicate with and I received updates all throughout the process. Would highly recommend Hunters to anyone looking to sell their home.

Gemma · 26 March 2025

5/5

Google

Many thanks to Helen @ Hunters, who was excellent, even on her day off during the week. She gave me weekly updates in regards to the sale of the property for my late parents and was always on hand to anser any questions I had. I would recommend Hunters going forwards to anyone .

Sandra · 19 December 2024

Agent replied · 26 December 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

If I could give more stars I would! The team at Hunters were absolutely brilliant from start to finish and I would like to say a special mention to Ben who I was dealing with directly and was always on hand to answer any question not matter how big or small. I will definitely be recommending Hunters to my friends and family for house purchases and sales! 10/10 service!

Lewis · 26 October 2023

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

I definitely recommend Hunters if your thinking about moving, From day one When I got contacted with them about moving in the future , Dev came round view my house in the Nov 2020 I explained that I wouldn’t be putting my house on the market to the following spring/summer in that time I had no hassle of phones calls from them in that time which I liked. When I did sale my house in one day I then was dealing with the lovely Helen Sach She emailed me every week on the progress of my sale , unfortunately my first house I was buying fell through , and I was upset about it , but Helen was at the end of the phone & she got me through it , She is a absolute star I wouldn’t have got through my second house sale if it wasn’t for her , so a big Thank You Helen & the rest of the team .PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 26 October 2022

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Excellent service from start to completion. Bilal and Ben's customer service skills were outstanding. Efficient helpful and always in contact, which was always concise and crystal clear. The whole home hunting experience was stress free; they worked hard and tirelessly, getting all the paperwork finished within a week. Both Bilal and Ben were extremely confident in having the ability to reassure their clients. The team at Hunters effortlessly guided us through the process and remained next to us every step of the way. I'm very grateful for their speed and amazing services. I'm extremely happy to recommend Hunters to friends and family. I would definitely recommend these guys, as Bilal and Ben were above and beyond with the entire process. I also had the pleasure of meeting Rasik and Helen, too. AN AMAZING BUNCH OF GREAT PEOPLE 👍🏽

You · 26 October 2022

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

I can’t recommend the team at Hunters highly enough but a special mention to Dev and especially Helen who went above and beyond to sell my elderly mothers house. When it looked like my mum might have to complete on the sale of her home before the purchase of the new flat Helen kept on chasing from her end even though her side of the process was finished. Communication was great, with weekly email updates given in addition to calls and emails where necessary. The process of selling a property (& buying) is very stressful but Hunters do their best to ease the stress for their clients. Thank you Hunters

Nicole · 26 October 2022

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Chose Hunters to sell my flat and the service was fantastic. Dev filled me with confidence they could sell for the price I needed (we actually sold over asking price) and rates were competitive. Dev and the team worked quickly to get the property online and we got multiple offers during the first set of viewings. Clear communication throughout the process, Helen sent weekly updates on progress which was really helpful and helped put my mind at ease. Nothing was ever too much trouble and every person in the team I interacted with was always really friendly and helpful. Thanks again Dev, Helen and Team

Charlotte · 26 October 2022

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

We recently completed the sale of our property and Hunters were exceptional. We had two buyers drop out but Hunters did everything they could to secure another buyer which they did straight away. They are professional, friendly and will do everything they can to sell your property for the best price possible. I can't recommend them highly enough! Absolutely amazing. Dev was fantastic from the start and Helen was just brilliant and kept us going with her positivity and commitment to doing the best for us. They kept us up to date and really pushed to make sure everything was done as quickly as possible, by keeping on top of everything. I wouldn't be sitting in my new home today without their commitment to great customer care, service and professionalism.

R · 26 October 2022

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Hunters did an amazing job with the house process! As a first time buyer i wasnt really sure of the process but Helen kept me informed with weekly updates on the process of the sales and answered any questions i had. I'm very pleased with hers and Bens service in helping me purchase my first home! Very professional 👏 …

Yasmin · 29 March 2024

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

4/5

Google

The initial part of the process was much to be desired. Over promised, under delivered in terms of the marketing part of the process. However once the offer was made and I was dealing with Helen, the process was smoother. I was kept well informed, she communicated frequently with all the relevant stakeholders and steered the process through to completion.

Lou · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

I had a fantastic experience working with Helen from Hunters Estate. She kept me updated at every step of the process, which really gave me peace of mind. Her communication was clear, timely, and professional, and I always felt informed and supported throughout. I really appreciate her dedication and would highly recommend her to anyone looking for a reliable and proactive estate agent.

Prabhjot · 16 October 2025

Agent replied · 16 April 2026

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Many Thanks to Hunters for their professional support throughout our house sale, Ben was excellent in showing the house always considering our availability and Helen always kept us informed every step of the process, even on her day off! Well done Hunters will definitely be recommending. Kim

Kim · 26 August 2024

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Excellent, Reliable, Professional and provide excellent customer service. I am a landlord recently used their services and completely satisfied with their services. Bilal responded to my enquiries promptly, and was excellent at keeping me informed during the whole process of finding a tenant to setting up the tenancy. Kept me informed throughout the letting process. No communication gap among Hunters, Tenants & Landlord; relayed messages promptly. Very responsive, friendly and helpful. I would highly recommend Bilal and the team. Without any doubt 1 of the bests in town.PositiveResponsiveness, Professionalism, Value

Shah · 26 October 2021

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

We used Hunters Chadwell for the purchase of our new home. Once we registered we had in depth conversation of what we were looking for and location. Ben was our sales consultant (he was great) who took everything on board and within viewing 3 houses we managed to secure the third one that ticked off most of the checklist within our range. After that Helen was the next person who took the sale through to completion. She was fantastic; We had a minimum of weekly updates, we could phone/email her any time with any questions and would have a swift response. She would chase up everything from all sides. It was truly a smooth enough process at hunters. We had tried a couple of other agents in the area in the past and I can not compare the professional and personal experience we received with hunters to the others.PositiveResponsiveness, Professionalism

Khaleel · 26 October 2021

Agent replied · 25 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Romford

How many reviews does Hunters Romford have?

Hunters's Romford office has 264 reviews across 1 platform: 264 on Google.

What is Hunters Romford's rating?

Hunters Romford is rated 4.8 out of 5 across all 264 reviews, and 4.8 out of 5 on Google from 264 reviews.

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, Romford won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.

Where is Hunters's Romford office?

Hunters Romford, 6 Tudor Parade, High Road, Chadwell Heath, Romford, RM6 6PS.

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