Trusted Agent profile Β· Romford Β· Essex

haart Romford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,154 reviews across 2 platforms

30 High Road, Romford, Essex, RM6 6PR

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haart's office in Romford, Essex, at 30 High Road, is rated 4.8 out of 5 across 1,154 reviews on two platforms, including 1,132 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,132

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Kelley Fisher of Haart has been proactive, prompt and professional. She has kept us updated throughout our dealings. Thoroughly recommend her.

Minnie Β· 1 December 2023

Agent replied Β· 31 December 2023

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Keeley Fisher Haart Romford Property Management

5/5

Google

Stephanie, farrah and annette have helped me purchase a property. I have to say, what an absolute fantastic service haart of romford have given. Customer service is brilliant and there is always someone there to give advice. I would highly recommend haart to purchase a property. Thank you all Leon

S Β· 29 July 2019

Agent replied

Dear S Ir, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Romford estate agents

5/5

Google

I have viewed homes with two agents Alex and Chelsea both have been excellent. Crucially for me the communications have been great for instance someone always answers the phone or replies to an email.

A Β· 29 October 2022

Agent replied Β· 29 October 2023

Thank you for your kind words and five star review! Speak soon, haart Romford sales.

5/5

Google

Great service! Everyone who I interacted with was very friendly, kept me informed about all the renting requirements and the next steps I had to take and answered all my queries swiftly. I particularly appreciated Alex' support during the whole process.

Diana Β· 9 November 2021

Agent replied

Dear Diana, Thank you for your kind words. Anything you need don't hesitate to get in touch. Regards haart Romford lettings

5/5

Google

I would like to rate Emily with her Outstanding service and great job helping me and my family to get our new apartment. I rate Emily 100πŸ‘πŸ½. Thank you. …

Oba Β· 3 March 2023

Agent replied Β· 29 October 2023

Dear Oba, thank you for the 5 star review. Happy to hear Emily delivered such great service. Haart Lettings Romford.

5/5

Google

Very satisfied so far. Everyone I have interacted with so far ( e.g. Keeley), was very helpful, professional and proactive.

Gabriella Β· 1 December 2023

Agent replied Β· 31 December 2023

Good afternoon Gabriella. Thank you for your 5 star review on Keeley. We are pleased you have been happy with our service. haart Property Management Team Romford

5/5

Google

Keeley she is so helpful thank you very much for your services I really appreciate it

Ahmad Β· 21 February 2024

Agent replied Β· 20 June 2024

Good afternoon Ahmad, thank you for taking the time to leave a five star review for Keeley. We are delighted to hear she delivered a great service for you. Regards haart Property Management

5/5

Google

Millie came for the property visit from the agent. She was professional and was courteous. Funmilayo

Funmilayo Β· 21 February 2024

Agent replied Β· 20 June 2024

Good afternoon, thank you for your five start review and kind words for Millie! Regards haart Property Management

5/5

Google

I had a great experience at haart in Romford, my case was with the agent Emily Nolan whom delivered an excellent customer service in a very professional manner. πŸ‘ …

Divine Β· 1 February 2023

Agent replied Β· 29 October 2023

Thank you Divine for your kind review. Glad to hear you enjoyed your experience with Emily. Lettings haart Romford.

5/5

Google

Very good customer service. Patient enough to answer my questions.Good man!

Michael Β· 11 August 2025

1/5

Google

Haart of Romford phone me up about a property, I go along to the place and see a bunch of third world immigrants all scattered around, urinating on the streets outside the property, full of noise and screaming kids, get to the person front door (obviously it was let out to someone on DSS) tell us to come back another day, before pressing the buzzer they start a row where all neighbours can hear it from a mile away, don't contact them for any properties they recommend!

Daniel Β· 29 July 2019

5/5

Google

I bought my property through Haart Romford and the sales team were excellent. Daniella Armstrong in particular was a great help with the sales progression and was always there to answer my queries through the stressful process of buying a property. Her customer service was brilliant! Thanks Haart.

Lisa Β· 29 July 2019

Agent replied

Dear Lisa Hayward, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We wish you all the best for the future in your new home. haart Romford estate agents

5/5

Google

I was looked after by Alex from Haart who was great in helping me find something right for me and was very helpful in explaining the steps involved in the property purchase process which is fantastic for a first time buyer. Fully recommend their professional service.

Sunil Β· 3 March 2020

Agent replied

Dear Sunil Bedi, Thank you for leaving such great and detailed feedback about your experience with haart Romford estate agents. We hope to see you soon!

5/5

Google

I phoned for a valuation as I was thinking of moving and spoke to a gentleman called Jason. He was very helpful and patient and answered all my questions. Should we decide to move I will definitely be using Hart and requesting Jason sells my home.

Ewa Β· 24 February 2020

Agent replied

Dear Ewa Piasecka, Thank you for leaving such great and detailed feedback about your experience with haart Romford estate agents.

5/5

Google

Both Scott & Keeley have great communication skills and always keeps me informed and updated on my tenants.

Gina Β· 1 December 2023

Agent replied Β· 31 December 2023

Hi Gina, Thank you so much for the review and for the continued business as always! All the best haart Property Management

1/5

Google

Very bad costumer services after they are taking your deposit and on top of this liers to saynd that they will do what u requested but...they won t ...at last this is what happened to me make sure the property is the way u wanted before moving.

Corina Β· 29 July 2019

Agent replied

Hi Corina, this is in fact our lettings department so we will pass on your comments to them.

5/5

Google

Millie came to do an inspection and helped out. She was professional and kind

Nataliya Β· 21 February 2024

Agent replied Β· 20 June 2024

Good afternoon Nataliya, thank you for your five star review for Millie. We are pleased she was able to help you on this occasion. Regards haart Property Management

1/5

Google

I informed Haart lettings July 20th, I have no hot water, emails and phone calls which they never answer ,still unresolved, also have 2 boys under the age of 16...shocking service

Lee Β· 29 October 2022

Agent replied Β· 29 October 2023

Hi Lee, I wanted to send an acknowledgement of your comments, I am sorry you have not been able to reach the team, these are most certainly maintenance issues that are taken seriously. If you need to reach me directly, as I take situations like this very seriously, please email me directly. andrie.neophytou@haart.co.uk. Area Director- East London

5/5

Google

Top class service with Alex. Allowed us plenty of time to view, take pictures and explained all questions. A very human approach to such an important part of the buying process.

Tony Β· 29 October 2022

Agent replied Β· 29 October 2023

Hi Tony, Thank you for your kind words and five star review! Have a great day, haart Romford sales.

5/5

Google

Haart Romford are reliable, trustworthy, excellent estate agents. Jason has helped us purchase our family dream home and has been very helpful and has always kept us well informed on the sale of the property as well- I would thoroughly recommend them!

Ishtyaq Β· 24 February 2021

Agent replied

Ishtyaq thank you for your feedback, we are pleased were happy with the service you received whilst buying your dream home. Many thanks haart Romford.

5/5

Google

I found Stephanie Parnell to be extremely helpful she went above and beyond to help me get this sale to go through I couldn't have asked for anyone better .

Mickey Β· 3 December 2022

Agent replied Β· 29 October 2023

Thank you Michael for your kind words, glad we could assist you. Speak soon haart Romford sales.

5/5

Google

Mark looked at our Mum's flat on 13th October and we received offer on 7th November. We are very pleased with Mark Grogan and hope we get a speedy completion.

Diane Β· 3 December 2022

Agent replied Β· 29 October 2023

Thank you so much for the review it is greatly appreciated. Speak soon, haart Romford sales.

5/5

Google

Haart Romford provides an excellent and quick service accordingly. Mark and Jason both are one the best agents who is really helpful and try to fulfil ur dream. Thank you.

Tabib Β· 3 December 2022

Agent replied Β· 29 October 2023

Thank you so much for the review it is greatly appreciated. Regards haart Romford sales

5/5

Google

I was served by Millie Foster. I received all the support I could get. Thank you for all the help

Fahad Β· 29 September 2023

Agent replied Β· 29 October 2023

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Gold in The Trusted Agent 2026 awards.

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