Trusted Agent profile · Romford
★★★★★
350 reviews across 1 platform
1185, High Road, Chadwell Heath, Romford, RM6 4AL
Part of Douglas Allen, see every office.
Douglas Allen's office in Romford, at 1185, is rated 4.8 out of 5 across 350 reviews on 1 platform, including 350 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Douglas Allen won in 2026.
The Trusted Agent 2026 results for Douglas Allen, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
Googlemichelle and team are fabulous.would highly recommend
Good Morning, Thank you for taking the time to leave a review. We're honoured to hear that you would recommend our services to others. All the best, Douglas Allen
5/5
GoogleMichelle, Jess, Jovan and Holly.. what can I say - friendly, informative, professional and very knowledgeable .. its been a pleasure working with this team... they are working so hard to find the right buyer for us - looking forward to the results, huge thanks for what you've done so far x
5/5
GoogleI would highly recommend any first time buyers to go see Michelle at Douglas Allen Chadwell heath , She has been so helpful in finding my first home. She has taken care of everything. Nothing is too much trouble she is always happy to help me, always keeping me updated .
5/5
GoogleIt was great experience. Sale team was very help full all the time. I was fully updated during all this completion process. Hassan and Michelle are the best. Thanks a lotPositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleMany thanks to Douglas Allen Michelle and Bilal helping me during my property search Thank you
Hi Khalid, Thank you for leaving a review! It's great to hear how helpful our Chadwell Heath team have been during your property search. Best wishes, Douglas Allen.
1/5
GoogleVery bad service got a viewing time which wasn’t booked. Mortgage advisor was supposed to call on 2 occasion, 1st 1 suddenly rearranged without any notice. 2nd 1 didn’t even call. When called back to find out why no called, they very rude and cudnt give a reason. Have with dealt with many agents but nothing like these lot very Professional and poor quality.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleMet with Jess who introduced us to Faisal can’t thank them both enough for fixing our mortgage
Hello Suzanna, Thank you for your kind review - we're so glad to hear that Jess and Faisal were able to help you out with your mortgage! Best wishes, Douglas Allen
5/5
GoogleMy wife and I were referred by Michelle for financial help regarding our remortgage application and we managed to save a lot of money. We were both very happy with the level of service. We would highly recommend this company!
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
5/5
GoogleMany thanks for Bilal helping me during my property search very helpful and polite
Hi Muhammad, Thank you for leaving a review! It's great to hear how positive your experience has been and how helpful Bilal has been in helping you throughout your property search. Best wishes, Douglas Allen.
5/5
GoogleContacted Michelle who was amazing! Thank you so much for such great service! I highly recommend
Hi Natalie, Thank you for taking the time to leave us a review! We're so pleased to hear how amazing you found Michelle to be, we'll pass your kind words along. Best wishes, Douglas Allen.
5/5
GoogleMichelle, Jovan, Holly and Jess are all really helpful in trying to find a new property, they are very experienced and knowledgeable so I highly recommend anyone looking to buy an investment property to speak to them. They even helped me sort the mortgage with Faisal. Great service
5/5
GoogleHas dealings with the estate agent. Excellent service by Jess. Polite and professional.
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleWonderful service from Charlotte and Michelle! I’m currently selling my property and visited the Chadwell Heath branch for some advice, both were very friendly and provided me all the information I could have asked for!
5/5
GoogleVery smooth experience and highly recommend, excellent service provided by Bilal.
Hi Aaqib, Many thanks for your great review. We're so happy to hear that you've had a smooth experience and that you highly recommend Douglas Allen. Thank you for also mentioning the excellent service from Bilal, we'll be sure to pass your comments along. Best wishes, Douglas Allen
5/5
GoogleMy property was valued by Michelle at Chadwell Heath Branch.She explained the full procedure. Her local knowledge convinced me I would use her, The company ethos of the food bank was valuable to the local community I even donated food myself.
5/5
GoogleMichelle, jess, jovan and charlotte were so very helpful in helping me when i visited the branch today the way michelle has ran my sale with exceptional service thank you all im so very happy and greatful
5/5
GoogleNothing short of excellent from the Douglas Allen team. Would definitely recommend them to anyone looking for a trusted Agent... Keep it up guys!
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
5/5
GoogleWe would highly recommend Douglas Allen. Michelle and all the staff have been very helpful and informative with any queries we have had. Nothing is too much trouble for them.
5/5
GoogleTanya, Jessica and Charlotte all worked very hard to get our house sold locally and got a good result in a tough market. Thank you all and best of luck.
5/5
GoogleAamir has has been very proactive in helping us navigate the process of buying a property.
5/5
GoogleJake / Jay from the Chadwell Heath Branch, really helped my uncle Andy find the home of his dreams, he provided nothing but support and excellent service!
5/5
GoogleVery professional service . Lovely lady Michelle Hawthorne thank you .
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleAsh’s service was outstanding! Very approachable.
5/5
GoogleAmazing team they was so helpful couldn't be happier with the service provided
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas Allen, Romford won Trusted Agent; Douglas Allen, Woodford Green won Trusted Agent; Douglas Allen, Wickford won Trusted Agent; Douglas Allen, Billericay won Trusted Agent; Douglas Allen, Epping won Trusted Agent.
