Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service throughout the whole process. Willing to help with all my questions and very responsive via email/phone. Thanks all!
Tinotenda · 6 April 2021
Agent replied
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleJessica really supported us with the letting process, really helpful and I would always recommend her expertise. Thank you!PositiveProfessionalism
Alexandru · 7 June 2021
Agent replied · 6 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Freddie and Jessica @ the Romford branch. Very quick service and super helpful. Much appreciated.PositiveResponsiveness, Professionalism
Elisa · 6 June 2021
Agent replied · 5 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll staffs were very helpful through my renting process!
Rilone · 2 November 2022
Agent replied · 30 July 2023
Thank you for your kind review!
★★★★★ 5/5
GoogleI can’t thank bairstoweves Romford enough for all there help with letting out our property, Jason Dan and Courtney we’re very helpful. Would deffenetly recommend.
Natalie · 13 February 2019
Agent replied
Thank you Natalie for your 5* review and recomendation of oour Lettings team. Best wishes, Scott
★★★★★ 4/5
GoogleGood value comes in small package,
Same her with 'Bairstow Eves Estate agents Romford' package comes with small cost.
very positive atmosphere.
Satish · 25 March 2020
Agent replied
Thank you so much for your wonderful review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleGreat service from Freddie and Jessica @ the Romford branch. Very quick service and super helpful. Much appreciated.
Eli · 9 January 2021
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GooglePoor service. The manager is an arrogant, rude and lier makes fake promises. Treats customers really bad. AVOID this branch at all costs
A · 21 September 2018
Agent replied
Hello Nora,
I am sorry to read that you feel this way. Customer experience is very important to us and as such I would like to invite you to contact us directly, via review@countrywide.co.uk, about your experience so that we can gain any further feedback you may wish to give.
Kind regards, Scott
★★★★★ 5/5
GoogleGreat support by Andreea-Ioana Plaku and their office in our house hunting journey. Very friendly and informative. Thank you!
Gai · 21 June 2020
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 1/5
GooglePoor service. The manager is an arrogant, rude and lier makes fake promises. Treats customers really bad. AVOID this branch at all costs
Nora · 31 July 2018
Agent replied · 30 July 2023
Hello Nora,
I am sorry to read that you feel this way. Customer experience is very important to us and as such I would like to invite you to contact us directly, via review@countrywide.co.uk, about your experience so that we can gain any further feedback you may wish to give.
Kind regards, Scott
★★★★★ 1/5
GoogleDo not reply to repair requests from tenantsNegativeResponsiveness
Lizzie · 11 June 2022
Agent replied · 10 June 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat support by Andreea-Ioana Plaku and their office in our house hunting journey. Very friendly and informative. Thank you!
Gai · 24 February 2020
Agent replied
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleKyrie Kent & Freddie have been excellent!PositiveProfessionalism
Nailesh · 15 June 2022
Agent replied · 14 June 2024
Thank you for your kind 5* review!
★★★★★ 5/5
GoogleStaff are very accomadating and professional!PositiveResponsiveness, Quality, Professionalism, Value
Jazlyn · 6 June 2021
Agent replied · 5 June 2024
Thank you for your 5* review!
★★★★★ 4/5
GoogleUsed Bairstow Eves Romford recently. Specifically with Michelle and Chelsea. Very professional and helpful. Thank you
Sarah · 10 December 2018
Agent replied
Thank you Sarah for your wonderful review. It was great to read that you found Michelle and Chelsea very professional and helpful. Here at Bairstow Eves, we do always aim to provide a 5* service and as such we would love to hear from you about how we could have obtained that final fifth star via e-mail at review@countrywide.co.uk.
Kind regard, Scott.
★★★★★ 5/5
GoogleV impressed with the professionalism and efficiency of this branch's Jessica Noble. Thanks!
James · 15 December 2019
Agent replied
Thank you for taking the time to leave us your kind comments about our local team and awarding the team 5*'s! Kind regards, Scott
★★★★★ 5/5
GoogleEfficient and very friendly staff. They do the best to help the customers. Thank you!
Alexandra · 10 December 2017
Agent replied
Hello Alexandra, thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Bairstow Eves in the Romford branch.
★★★★★ 5/5
GoogleJade, James and Oz in the Bairstow's Romford team carried out a first class job of marketing my property. The property photos were high quality and the team coordinated excellent tenant viewings and provided me with expert advice on contracts etc. I would definitely use them again.
Graham · 10 December 2016
★★★★★ 5/5
GoogleVery Friendly and helpful agency . Highly recommend !
Zambo · 9 March 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleIt was nice experience, great team(Jessica)
And professional
Bassel · 8 February 2020
Agent replied
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 1/5
GoogleBe nice if they answered their phones
Lesley · 5 October 2019
Agent replied
Good afternoon, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 1/5
GooglePoor customer service
A · 25 November 2019
Agent replied
Hi Dhana, Sorry you feel this way. Please contact us at review@countrywide.co.uk so that we can gain further feedback and verify you as a client of our local team. Kind regards, Scott
★★★★★ 5/5
GoogleWe were looking for a two bedroom apartment, and walked into this branch, where we met Oz.
Oz was really helpful, knowledgeable and very efficient.
Definitely would recommend this branch to any of my friends.
Adele · 1 August 2015
★★★★★ 5/5
GoogleRecently rented a property through Bairstow Eves and the speed of service from viewing the property to moving in was fantastic! I would highly recommend this friendly and efficient company.
Hannah · 10 December 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.