Trusted Agent profile · Romford, Greater London
Verified
★★★★★
347 reviews across 1 platform
24 High Road, Chadwell Heath, Romford, Greater London, RM6 6PR
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Romford, Greater London, at 24 High Road, is rated 4.4 out of 5 across 347 reviews on 1 platform, including 347 Google reviews rated 4.4.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
1/5
GoogleEnquired with this estate agent through Zoopla, more than 10 days have passed and no response, very disappointing.
Hello Mark Evans, thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@countrywide.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer. Kind regards, Lucy, Customer Relations.
5/5
GoogleLiam and the sales team extremely helpful would use again!!!
Thanks Krishnan for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing help from the letting team at bairstow eve romford! especially from freddie, was a great help will recommend to everyone.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
Google5 Star service by Jessica and Clairessa who both went above and beyond the call to get everything over the line given the tight deadlines. I can't speak highly enough of both.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Romford Bairstow eves they let my property with 72 hours Jason especially was amazing
Thank you for your thoughtful 5* review Tim! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a very good experience with bairstow eves they were very professional and extremely helpful every step of the way. Thank you
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
1/5
GoogleOne star is too good, no professionalism, honesty or integrity, little communication, pay fees for little service. AVOID THIS COMPANY AT ALL COSTS.
Hello Deane, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience, spoke to this young lad on the phone who was nothing but polite and helpful, went in to see him and even though he mentioned he had just started the professionalism he carried was excellence - a true credit to Bairstow Eves and their training program
Thank you Ben for this wonderful 5* review of your experience with our Bairstow Eves team. Best wishes, Lucy
5/5
GoogleI have been with Bairstow Romford for a few years now and have been really impressed with the service. Jason in particular provides a personal service and takes the stress away of managing my buy to let property. Highly recommend the fully managed service.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleExcellent service from start to finish! Very responsive to all my queries and available whenever I needed them via phone call or email. A professional team that treats its customers with care and respect! Thanks guys! 👍🏼PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleI am a tenant of Bairstow Eves and I highly recommend them. They are brilliant. The agents who work there are very helpful and you are guaranteed a quality professional service. They are reliable and will always get back to you if you have any questions, which I have personally appreciated. I highly recommend them to anyone looking for a property as you will not be disappointed with the service you will receive. Moving into a different property can be a daunting, stressful experience. However, they made the process enjoyable, pleasant and stress free.
5/5
GoogleThank you for all your help and a speedy service finding me a tenant within 72 hours!
Thank you for your excellent 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Romford Bairstoweve. Jason the lettings guy worked extra hard for us. Trying his best to make sure we were looked after well. They’re all a fun friendly team and thanks to staff like Courtney and Dan my queries always looked into to.
Thank you Priya for your glowing 5* review about our local Bairstow Eves team. It is wonderful to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
1/5
GoogleVery dissapointed about this company service, absolutely awful! I paid the holding deposit for a property and then they told me that is not possible to give me the property because"the landlord is not picking up the phone".Ok, i did trust them, but then the things get worse, they was trying to show me other properties which obviously i didn't want them as was not what i was looking for! Plus, when Jameson show me another property, he was so surprised that i paid the holding deposit,"oh, really?"then everything went very clear, the property went let agreed but with 50£extra.I called them and they still saying to me that the landlord is not picking up the phone! Now i'm waiting for my money back.Jameson and Ozlem Belindir absolutely 2 liars,never get a contract with those people.You have all the chances to become homeless.You can't play with people's lives like that!
5/5
GoogleThis is the second year that Jessica has let my property. Her and Freddie are a pleasure to work with. Very professional, transparent and responsive. Cannot recommend them enough. Always a pleasure dealing with them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally efficient staff Jessica noble, made it so easy to rent my property i would recommend my friends & family to choose bairstow eves Again, Really helpful
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery good customer service. The staff is really helpful, professional and makes you feel important. We didn’t end up renting with them only because we decided to search in another area. One of the best experience with real estate agency one can wish for!
Hi Agnieszka Thank you for your lovely comments regarding our staff at Bairstow Eves! We really appreciate you taking the time to leave us a 5* review. We wish you look in your search for a home! Many thanks, Bethany
5/5
GoogleFantastic agency! Jason and Freddie are a credit to the company, they were so kind, helpful and professional, they are what makes this agency superb! I would highly recommend Bairstow Eves to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThere’s only one person I trust when it comes to property and that is Jessica. We’ve been working together for sometime now and she never disappoints with her delivery and customer service. Truly 5 stars, will definitely work with her again.
Thanks for taking the time to leave this great 5* review. Best wishes, Lucy
5/5
GoogleExcellent Letting Agents. They have been responsive and clear throughout the process. Put the flat on the market, they effectively negotiated great terms and a fair price. Great company to work with.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
1/5
GoogleWorst experience ever. Tried to find out more about properties to rent, they just took my number and never called back. Quite arrogant staff. I would never recommend it to anyone. There are many more agencies way more helpful and more profesional than BE.
Hi Ana, how dissapointing to hear! If you can contact us on customercare@countrywide.co.uk we will gladly set you up with all the relevant offices and if you give us all the details for your ideal property we will personalise your search for you. We hope we can regain your faith - Kind regards, Countrywide
5/5
GoogleThis is the second year that Jessica has let my property. Her and Freddie are a pleasure to work with. Very professional, transparent and responsive. Cannot recommend them enough. Always a pleasure dealing with them.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional and great help. Thank you for making moving easier
Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleNicola and Jessica have been brilliant from start and finish. I can’t thank you enough for your help Nicola. Great service and very friendly staff.PositiveResponsiveness, Professionalism
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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