Trusted Agent profile · Romford, Greater London
Verified
★★★★★
338 reviews across 1 platform
20 Collier Row Road, Collier Row, Romford, Greater London, RM5 3NX
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Romford, Greater London, at 20 Collier Row Road, is rated 4.4 out of 5 across 338 reviews on 1 platform, including 338 Google reviews rated 4.4.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
1/5
GooglePoor service. The manager is an arrogant, rude and lier makes fake promises. Treats customers really bad. AVOID this branch at all costs
Hello Nora, I am sorry to read that you feel this way. Customer experience is very important to us and as such I would like to invite you to contact us directly, via review@countrywide.co.uk, about your experience so that we can gain any further feedback you may wish to give. Kind regards, Scott
1/5
GoogleDo not reply to repair requests from tenantsNegativeResponsiveness
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat support by Andreea-Ioana Plaku and their office in our house hunting journey. Very friendly and informative. Thank you!
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleKyrie Kent & Freddie have been excellent!PositiveProfessionalism
Thank you for your kind 5* review!
5/5
GoogleStaff are very accomadating and professional!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review!
4/5
GoogleUsed Bairstow Eves Romford recently. Specifically with Michelle and Chelsea. Very professional and helpful. Thank you
Thank you Sarah for your wonderful review. It was great to read that you found Michelle and Chelsea very professional and helpful. Here at Bairstow Eves, we do always aim to provide a 5* service and as such we would love to hear from you about how we could have obtained that final fifth star via e-mail at review@countrywide.co.uk. Kind regard, Scott.
5/5
GoogleV impressed with the professionalism and efficiency of this branch's Jessica Noble. Thanks!
Thank you for taking the time to leave us your kind comments about our local team and awarding the team 5*'s! Kind regards, Scott
5/5
GoogleEfficient and very friendly staff. They do the best to help the customers. Thank you!
Hello Alexandra, thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Bairstow Eves in the Romford branch.
5/5
GoogleJade, James and Oz in the Bairstow's Romford team carried out a first class job of marketing my property. The property photos were high quality and the team coordinated excellent tenant viewings and provided me with expert advice on contracts etc. I would definitely use them again.
5/5
GoogleVery Friendly and helpful agency . Highly recommend !
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleIt was nice experience, great team(Jessica) And professional
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
1/5
GoogleBe nice if they answered their phones
Good afternoon, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
1/5
GooglePoor customer service
Hi Dhana, Sorry you feel this way. Please contact us at review@countrywide.co.uk so that we can gain further feedback and verify you as a client of our local team. Kind regards, Scott
5/5
GoogleWe were looking for a two bedroom apartment, and walked into this branch, where we met Oz. Oz was really helpful, knowledgeable and very efficient. Definitely would recommend this branch to any of my friends.
5/5
GoogleRecently rented a property through Bairstow Eves and the speed of service from viewing the property to moving in was fantastic! I would highly recommend this friendly and efficient company.
3/5
GoogleRating only, no written review.
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@Connellsgroup.co.uk as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
Googlegreat service
Thank you for the kind words! We are delighted to hear that you had a great experience with our service. Your satisfaction is our top priority and we appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleRating only, no written review.
Thank you for your feedback and we’re sorry if you’ve had a difficult experience. We’d like to know more about this so please email us at review@countrywide.co.uk and we’ll happily look into this for you.
5/5
GoogleVery happy to recommend Bairstow Eves. They provided excellent service in the sale of my house.
5/5
GoogleRating only, no written review.
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
2/5
GoogleOverpriced fees to sell your property for not much in return
2/5
GoogleOverpriced fees to sell your property for not much in return
5/5
Googlehelpful and understanding , nice people to deal with and reasonable fees
5/5
Googlehelpful and understanding , nice people to deal with and reasonable fees
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
