Every review we hold for the Rock office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA personalised, professional service from our appraisal through to contract completion all delivered with warmth and a smile.
We wouldn’t hesitate to recommend to anyone as the team ooze enthusiasm and positivity at all times. Well done and a big thank you to Sarah and the team at Fine & Country!
Stewart · 14 April 2024
Agent replied · 29 August 2023
Thank you so much for the lovely review. It has been such a pleasure working with you both. Wishing you much happiness in your new home.
★★★★★ 5/5
GoogleWe had an interesting journey to getting our house sold it’s fair to say! Sarah was extremely professional, proactive and friendly throughout the process and if yours is the type of property that Fine & Country sell don’t hesitate to speak to Sarah - head and shoulders above the rest in the market and genuinely cares about doing a great job.
Fiona · 30 August 2023
Agent replied · 31 May 2023
Thanks for this lovely review. I'm so glad we found a lovely buyer for your absolutely gorgeous property. It was a pleasure working with you.
★★★★★ 5/5
GoogleSarah is lovely to deal with, very proactive but also refreshingly straight forward.
Robert · 14 September 2025
Agent replied · 15 April 2026
Thanks so much for your kind review. Wishing you well.
★★★★★ 5/5
GoogleAs potential buyers, Sarah's professionalism, expertise and effort with us was impressive. The properties we viewed were also impressive. Sarah was knowledgeable, approachable and gave us lots of useful advice. Outstanding.
Alexis · 16 January 2025
Agent replied · 29 May 2025
Thanks so much for your wonderful review Alexis - I really appreciate it. So happy for you that you have found your dream home.
★★★★★ 5/5
GoogleAs potential buyers, Sarah's professionalism, expertise and effort with us was impressive. The properties we viewed were also impressive. Sarah was knowledgeable, approachable and gave us lots of useful advice. Outstanding.
Alexis · 23 December 2024
Agent replied · 25 December 2024
Thanks so much for your wonderful review Alexis - I really appreciate it. So happy for you that you have found your dream home.
★★★★★ 5/5
GoogleI cannot recommend Fine & Country St Albans Estate Agents highly enough. Over the last 12 months, Mark Saville and team have successfully sold two of our properties, and their expertise and professionalism have been exceptional throughout …
Paul · 30 June 2025
★★★★★ 5/5
GoogleWhat a pleasure to deal with people who love what they do. It showed.
Jason · 12 May 2026
Agent replied · 14 May 2026
Thank you for your lovely review. So glad you are now in your beautiful new home.
★★★★★ 5/5
GoogleSarah was just fabulous from our first meeting till the sale completed. Sarah sold our house in just 6 weeks with her professional attitude and great knowledge of the market and is so easy to communicate with . We would highly recommend Sarah without hesitation.
Julie · 8 May 2023
Agent replied · 31 May 2023
Thanks so much, Julie. It was an absolute pleasure. We achieved a great result, and I am so happy for you both.
★★★★★ 5/5
GoogleFine and Country acted for the recent sale of our house and they did a fantastic job. They were diligent, caring and went well above the norm in their quality of service. Mark Saville in particular handled much of the work for the sale, but the whole team are to be commended for their excellent attitude and handling of the sale.
MICHAEL · 30 November 2025
★★★★★ 5/5
GoogleSarah Tuer of Fine and Country provided an excellent service during my recent sale.
On first meeting, I felt that I could trust her. This trust proved to be well placed. Her advice as to the value of my property and her care in the presentation process resulted in my home being ‘under offer’ within 10 days.
Her care did not stop there. Throughout the process, she proved to be an excellent ‘go-between’ both between me and my purchasers and in keeping me regularly informed of the progress being made by solicitors.
I cannot recommend her highly enough.
Joan · 30 August 2023
Agent replied · 31 May 2023
Thank you, Joan, it was an absolute pleasure to help you in your journey. You had a stunning property to sell, and I hope you will be very happy in your new home.
★★★★★ 5/5
GoogleSarah Tuer at ‘Fine and Country’ is simply fantastic - lovely, thoroughly decent and helpful in every way. She also impresses with her knowledge and skills as an agent - as a former Property Solicitor I can honestly say she is the best I have come across - she listens, has the ability to ask all the right questions and has a good understanding of people and the market. She has a lovely personal touch, goes ‘above and beyond’ - I would highly recommend.
Fionnuala · 30 August 2023
Agent replied · 31 May 2023
Thanks so much for the lovely review. It was a pleasure working with you both. I am sure we will keep in touch!
★★★★★ 5/5
GoogleI have to say dealing with Sophie at Fine & Country was an absolute pleasure. She was so professional and approachable and had the answers to all our questions……even some obscure ones!! Myself and my husband were very impressed. Great young lady and fabulous at her job! Would not hesitate to recommend!
Claire · 30 December 2024
Agent replied · 25 December 2024
Thank you for your fabulous review - it means a lot. Take care.
★★★★★ 5/5
GoogleThank you Mark and Tom for your patience in helping us navigate the sales process. There were some twists and turns along the way but we got there in the end thanks to your support and guidance. We’d happily recommend Fine & Country St Albans.
Catriona · 30 June 2024
★★★★★ 5/5
GoogleA fantastic agent - and we were the buyers! We decided immediately that if we were ever to sell then we would ask Sarah to be our agent. Always available, always on the case, always hands on and doing the right thing - unlike most agents we have used to sell property in the past she is there to the end (and even in touch beyond that) First Class service!
Mark · 30 August 2023
Agent replied · 31 May 2023
Thanks, Mark for your lovely review. It's always great to see a happy buyer too. It's been my pleasure to help. I am sure you will be very happy in your gorgeous new home.
★★★★★ 5/5
GoogleMark from the St Albans branch was a pleasure to deal with. He was friendly, calm and always contactable. Despite a small hiccup in the process he never put pressure on us or spun us any lines. He was honest, fair and I would definitely …
Lorna · 30 November 2025
★★★★★ 5/5
GoogleMark and Tom did a great job selling my property in the St Albans conservation area. Once legal work began their open lines of communication were extremely helpful. It was a bonus having F&C on board especially as the house was being let by JW&Co - both teams working efficiently together. Extremely impressed and would recommend!
Alexandra · 30 June 2025
★★★★★ 5/5
GoogleMark Saville has singlehandedly restored my faith in estate agents. We had a truly terrible experience with another agency before we listed with Fine and Country, and so we were very sceptical but Mark has gone above and beyond in every …
Ashleigh · 30 September 2025
★★★★★ 5/5
GoogleIt was a pleasure dealing with Sarah. She was professional at all times and responded quickly to any questions or concerns. We would definitely recommend!
Anne · 30 November 2024
Agent replied · 23 November 2024
Thanks so much for your lovely review. It was a pleasure helping you on your moving journey. I hope you have many happy years in your new home.
★★★★★ 5/5
GoogleHead & Shoulders above other agents. Sarah brought deep market insight and finely honed client management skills. She supported both her clients and ourselves (as buyers) equally. When the stars align - magic can happen. Offer to completion in just 5 weeks!!
James · 8 May 2023
Agent replied · 31 May 2023
Thanks for the great review, James. It was an absolute pleasure working with you all. I'm so delighted that we achieved a great result for everyone. I'm sure you will be very happy in your new home - it certainly is a gorgeous property.
★★★★★ 5/5
GoogleSarah and Sophie from Fine & Country Newcastle and Northumberland have both been very friendly and professional in assisting us with our house purchase. Recommended!
Suade · 14 April 2024
Agent replied · 1 January 2024
Thanks for your kind words Suade. I am so delighted that we could assist you with your purchase of such a fabulous property.
★★★★★ 5/5
GoogleCourteous always and promptly replying to queries or messages. Very professional and all went well.
Heidi · 14 April 2024
Agent replied · 1 January 2024
Thank so much Heidi. It was a pleasure to assist you with your purchase of such a wonderful property.
★★★★★ 5/5
GoogleWe found Sarah to be the consummate professional, always available, proactive and fair in her dealings on both sides. We would highly recommend her and Fine & Country Northumberland.
Lisa · 14 April 2023
Agent replied · 31 May 2023
Thanks so much Lisa and Paul for the lovely review.
You know where I am if you need anything.
Regards Sarah
★★★★★ 5/5
GoogleWe couldn’t speak highly enough of Mark and Tom while dealing with the stressful process of buying and selling.
They both are genuinely nice people who were extremely informative and helpful …
Michael · 30 June 2024
★★★★★ 5/5
GoogleWe placed our house for sale with F & C and were very happy with the marketing which ensured a quick sale, helped along by Mark who did a great job, keeping us informed of progress and chasing the buyers side along, which is essential when …
Simon · 30 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.