Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood advice at every stage of the…
Good advice at every stage of the process of selling in a difficult market for a Victorian era house. All major contacts were with staff in the local office who understood the environment. Friendly approach with none of the pushy commercialism that you get with some other agents. They were great!
Robert · 12 October 2023
Agent replied · 28 October 2024
Thank you for your review Robert and Thelma. It was lovely to sell your stunning home and we wish you all the very best for your new home.
★★★★★ 5/5
TrustpilotIn what was a very stressful house move…
In what was a very stressful house move , Megan from Ryder and Dutton was amazing. She kept me informed every step of the way. Thank you Megan
Suzanne · 16 March 2024
★★★★★ 5/5
TrustpilotHelpful all the way
Our dealings with Ryder and Dutton were extremely satisfactory especially the help we received from Gabrielle Wray who was always ready to answer any questions or problems we thought of.
Claire · 15 November 2024
Agent replied · 22 December 2024
We are thrilled to hear about your positive experience with our company. We appreciate your kind words about Gabrielle Wray and her dedication to providing excellent customer service.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotAmazing staff members
We have just sold our house and all the thanks goes to Catherine Salisbury, she was an absolute legend for us. She kept us informed of what was happening in the chain, answered queries and just generally made the experience better for us. She is a credit to the company :) thank you for all your hard graft Catherine ! Gabbie and Peter
Gabrielle · 31 October 2024
★★★★★ 1/5
TrustpilotUnprofessional
Rochdale Office - rang the developers initially via their website to enquire about a new local development via the developers, heard nothing, couldn't get hold of them. Several weeks later got a call from Ryder & Dutton in Rochdale, missed the call and returned the call to them explaining I was looking to enquire about a development. Awful attitude from the lady on the phone, (Lauren?) not helpful at all. "You do know you have to sell your property first" but the properties won't be built for 6 months!! All I wanted was a viewing. She didn't know if the developer would part-ex (but gave her opinion of probably not) despite insisting my current property be sold first, couldn't give me a date that I could have a viewing, would get back to me (maybe) at some undetermined date in the future. Said some of the plots were already sold (no idea how, can't even get hold of them). Tried arranging a visit with a financial advisor despite me already having finances in place, got shirty when I said that it had taken a long time to get back to me and that I didn't need these services. So unprofessional. Spoke to several other local developers who were very easy to deal with in complete contrast.
Neil · 18 December 2023
★★★★★ 5/5
TrustpilotDuring a difficult selling period I…
During a difficult selling period I have received excellent back-up and reassurance from Michaela and Jade keeping me informed and advised on progress Always there to help on details. Nothing too much trouble. Thanks team.
Frank · 27 August 2024
Agent replied · 28 October 2024
Thank you for the 5* review, It was a pleasure dealing with you.
★★★★★ 5/5
TrustpilotGreat work
Ryder and Dutton have been excellent in the entire home buying and selling journey. Nichola and Martha have been in constant contact with me and always been available and on the front foot
Mark · 28 September 2024
Agent replied · 28 October 2024
Thanks Mark, we are delighted to hear about your positive experience with our team. It's wonderful to know that Nichola and Martha were so helpful and responsive throughout your journey. We hope you are really happy in your new home!
★★★★★ 5/5
TrustpilotGood experience
Good experienceGabrielle took her time to talk through what was expected to get the property rented out. She demonstrated a good knowledge of the area and how the rental markets work.
Addyfy · 29 October 2024
Agent replied · 22 December 2024
Thank you for your 5 Star review. Its great to hear that Gabrielle was able to provide such a good service and provide you with the details you needed. We look forward to hopefully working with you in the future.Many ThanksGemma HornApplications Team Leader
★★★★★ 5/5
TrustpilotFantastic Estate Agents
Ryder and Dutton Rawtenstall have done fantastic job. Ella, Rachel, Daniel and all those involved provided an amazing service. Very thorough and made sure we was comfortable. Answered any questions and made sure our move was painless. Thank you all. From Dom and Tamara 🫶🏻
Dom · 19 February 2024
Agent replied · 28 October 2024
Thank you for your Kind Review! - Team Rawtenstall 😊
★★★★★ 5/5
TrustpilotAbsolutely brilliant service
Absolutely brilliant service, always kept informed during the buying and selling process. Connor went above and beyond getting things in place for my move after a few challenging issues! Definitely recommend Connor and Michaela to everyone, fab service. Thankyou!!
Melissa · 16 June 2023
★★★★★ 5/5
GoogleI had a great experience in buying my dream home with Ryder n Dutton Middleton Team, everyone gave fabulous customer service. My special thanks to Ms Claudette Cole the senior sale negotiator who made the process so seamless and was always on the top of my case with all information related to every step in the process. Highly recommended !!
Dr MC
Gaze · 24 October 2022
Agent replied · 23 October 2024
Thank you for your great review!
★★★★★ 5/5
TrustpilotGreat experience
Geraldine was great from start to finish. Always available and very clearly communicated what was going on. Would recommend Ryder & Dutton.
Harry · 2 July 2024
★★★★★ 5/5
TrustpilotGreat team
Michaela and Jade were very professional and friendly throughout the sales process and kept us informed at every step. Would definitely recommend them and would use them again.
Sharon · 9 March 2024
★★★★★ 5/5
GoogleWe appreciate Ryder & Dutton's professional actions in selling our property, especially Michael & Claudette. I would recommend this agency to every landlord who needs to sell their properties with a piece of mind
Rokn · 24 October 2023
★★★★★ 5/5
TrustpilotRyders have been brilliant and Lacey…
Ryders have been brilliant and Lacey Williams even helped with solicitors enquiries. Their expertise had been appreciated whilst getting us through this stressful journey. 100% recommend them
Karen · 21 December 2025
★★★★★ 3/5
TrustpilotLiterally depends on who you deal with
Literally depends on who you deal with. Some of the staff are great, some are… well let’s say not so great. From what I can gather they’re understaffed and a lot of things seem to be forgotten about, or not chased up. I’ve dealt with plenty of estate agents in my time and these are certainly not top of the list- but a few great staff members keep them from sinking to the bottom. Wouldn’t recommend but also wouldn’t feel fair if I said don’t use them.
John · 9 December 2023
★★★★★ 5/5
Trustpilot5 stars
Geraldine was very helpful throughout the sale of our home, providing frequent updates and assistance when required. Very happy with the level of service overall
S.Butterworth · 29 April 2024
★★★★★ 5/5
TrustpilotPositive
I was kept well informed throughout. Jade and Michaela were very helpful throughout the process. Positive experience. Thank you.
Amy · 13 August 2024
★★★★★ 5/5
TrustpilotMichaela and Jade were very…
Michaela and Jade were very professional, the service was personal, they were easy to get hold of and very knowledgeable .
Fotik · 8 July 2024
★★★★★ 5/5
TrustpilotBest estate agents in the Colne Valley
Fantastic service from all at Ryder & Dutton from start to finish we would highly recommend them!! Kept us informed throughout the process and did everything they could to speed things along. 5 🌟🌟🌟🌟🌟
Adam · 27 August 2024
Agent replied · 28 October 2024
Thank you for your lovely review! We are thrilled to hear you had a positive experience and appreciate you recommending us. The Slaithwaite Team
★★★★★ 4/5
TrustpilotGreat company kept me informed along…
Great company kept me informed along the way , good understanding of what was going on , polite staff , highly recommended. Thanks William
Mr · 11 May 2024
★★★★★ 5/5
TrustpilotThank you Naveen
Great service from Ryder and Dutton. Naveen dealt with the sale and purchase of properties. Her customer service was excellent. Communicated throughout the process and answered all our queries promptly. Thank you for all your support.
Mahbub · 22 July 2024
Agent replied · 28 October 2024
Hi Mahbub & Rezia thank you for the review! It was a pleasure to help you sell your property. I’m glad you’ve found your forever home! Kind regards,Naveen
★★★★★ 3/5
TrustpilotAverage
Communication at the beginning was great, however this wasn’t great towards the end and felt we had to chase everything, also sent a message once completed which was not passed onto the buyers. The photos and listing was great.
Kimberley · 29 May 2024
Agent replied · 28 October 2024
Hi Kimberley, thank you for your review. I am really pleased to heat that you were happy with our marketing and our initial communication. I am sorry that you felt the communication wasn't as regular towards the end of your sale. We do pride ourselves in having a dedicated staff member who actively progresses all our sales, ensuring things go through as smoothly and as quickly as possible so its disappointing to learn that you felt you had to chase things. We wish you all the best in your new home and we hope you settle in quickly. The Slaithwaite team.
★★★★★ 5/5
TrustpilotI had a good experience with my contact…
I had a good experience with my contact person (Jenny Boyle), she was always nice and polite. She gives me feedback at different stages, even when the former occupier of the property was not cooperative, she talked to me nicely.
Bombly · 10 May 2024
Agent replied · 28 October 2024
All the best with the new house, Bombly. Thank you for the positive review!Jenny and the Chadderton team
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