Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing service from start to finish
The whole team have been fantastic throughout the process of selling our property.The team had great local knowledge relating to current house prices.The initial sales team provided a prompt and professional service and arranged block viewings of the property due to the demand to allow an easy process with minimal disruption to our daily family life.At the time of accepting an offer the process went to the teams move manager, Geraldine Marsden.Geraldine provided an exceptional service and took away the stress of chasing up solicitors along with ensuring the sales process went as smooth as possible. I believe that if it was not for Geraldine’s commitment to provide this high level of service we would still be going through the sales process and with a lot more added pressure and stress.Throughout this Geraldine provided us with full updates ensuring we were never unaware of the progression of our sale.I highly recommend Ryder and Dutton as an estate agent for selling a property.
Ant · 15 November 2024
★★★★★ 5/5
TrustpilotGreat service
We recently used Ryder and Dutton for both the sale and purchase of our property and couldn’t be happier with the service we received throughout the whole process.
Margaret · 13 May 2026
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, Jenny Boyle kept us throughout the process. Highly recommend
Gemma · 11 May 2024
Agent replied · 28 October 2024
Thank you, Gemma! We're happy you were pleased with the service.- Jenny and the Chadderton team
★★★★★ 5/5
TrustpilotGreat service for house purchase
I recently bought a house advertised by Ryder and Dutton in Mossley. Zoe and Geraldine were great to deal with from start to finish.
Caroline · 17 July 2023
Agent replied · 28 October 2024
It was a pleasure. We wish you all the best. Thank you :)
★★★★★ 1/5
TrustpilotAwful Service Rude behaviour
Awful Service Rude behaviour. We been through a viewing with this local estate agents, viewing was ok but going further was an awful experience. Staff behaved really rude. Being local I always supported local businesses but regarding them guys I would advise Home Sellers to try PurpleBricks website, at least you can directly negotiate with the buyer. with them specially if you are buying they ll always discourage your offer without informing the seller who might get agree with your offer, they always behind their own commission. There is always a room of negotiations but they behave like rubbish. I think the services like Purplebricks.com are a good idea to sell or buy your house fixed charges and No middle man like these Ryder and Dutton. I know Seller expects the best price but behaving like your offer doesn't mean anything is bad. Anyhow my advise to sellers is try PurpleBricks.com you would like it with every step towards selling.
Shehzal · 13 June 2019
★★★★★ 5/5
TrustpilotLewis and team made the whole process…
Lewis and team made the whole process extremely easy and listing was of high standard, will definitely use again.
Simone · 21 November 2023
Agent replied · 28 October 2024
Thank you so much, Simone. Look forward to working with you again in the future! All the best
★★★★★ 5/5
GoogleRyder & Dutton Middleton branch sold my house on the first weekend where there were 20+ viewings back to back. I have received 5 offers by Monday and immediately made a successful offer through the same office on another property. I chose recommended solicitors. I would like to thank to R&R team Claudette Cole, Aaron Broome, and Katie Roberts who handled my sale and purchase. During the whole process I have received regular updates and great help in chasing solicitors and all other parties involved in the chain. Highly recommended!!!!!!!!!!!
Krzysztof · 24 October 2022
Agent replied · 23 October 2024
Thank you for this amazing review!
★★★★★ 5/5
GoogleAs a buyer in another city and far away, the communication and clarity of information from Richard at Ryder Dutton was excellent. They were on the ball, helpful, easy to contact and timely in responses. They did not overload you with emails, but were excellent in keeping things up to date. I would happily recommend their services and was very impressed with the advertisement as well as it was a true reflection of the property, with accurate information and photographs. They assisted in what was a long, complicated sale and did so with grace and expertise. We are now proud owners of a lovely house thanks to there good skills in keeping this going.
Gordon · 24 October 2022
Agent replied · 23 October 2024
Thanks Gordon we're happy Richard was so helpful
★★★★★ 5/5
TrustpilotA thousand times thank you to Lisa
Buying a home in a pandemic is challenging and frustrating. Our seller fortunately had the good sense to use Ryder & Dutton as his agent. Lisa Royle made the process easier to navigate. She kept in constant contact, was easily reachable and did everything in her power to make the process as seamless as possible. I would definitely recommend based on my experience with her and I can't thank Lisa enough for her hard work.
Anna · 7 February 2021
★★★★★ 5/5
TrustpilotThe staff at Ryder and Dutton Royton
Geraldine, Michaela, Naomi, and Amber did a wonderful job at selling the property. They stayed with us all the way and provided excellent service
Mr · 10 June 2026
★★★★★ 5/5
TrustpilotExcellent Service from Sam
Excellent Service from Sam, Freya and the team at R&DFirst class, readily available, prompt, informative and diligent.
Simon · 2 January 2024
Agent replied · 28 October 2024
Hi Simon, many thanks for you review. I will ensure Sam, Freya and the team are thanked for their hard work. Best regards, Alex - Saddleworth Sales Manager.
★★★★★ 5/5
TrustpilotWe have rented a house through Ryder &…
We have rented a house through Ryder & Dutton for over 7 years and worked closely with Sarah Green. During this time she was amazing and always approachable when needed. We recommend her 100% and we trully believe that she is a great asset to her company.
Carlos · 20 November 2024
Agent replied · 22 December 2024
Thank you for your kind words about your experience with our company. We are delighted to hear that you have been a satisfied customer for over seven years and that you have had such a positive experience working with Sarah. We are proud of our team and strive to provide exceptional service to all our clients. We appreciate your recommendation and will share your feedback with Sarah.Gareth HuntHead Of Lettings
★★★★★ 5/5
GoogleLisa Royale at the Middleton branch was our contact for the sale of our property. The service received from Lisa was amazing and the sales process was made so much easier thanks to her. Would definitely recommendPositiveResponsiveness, Quality, Professionalism
Warren · 24 October 2021
Agent replied · 23 October 2024
Thank you very much for your positive feedback. We are glad that Lisa was able to help you.
★★★★★ 5/5
TrustpilotHouse Sale (Rawtenstall)
Recently sold our house through Ryder and DuttonThey were extremely profesional and would not hesitate to use them againSpecial thanks to Matt for being fully engaged, helpful and informative throughout the process.
Mr · 4 November 2024
★★★★★ 5/5
Trustpilot5 stars for Geraldine.
Geraldine has been fantastic at answering my queries, listening to my frustrations at the process. She has explained things clearly and has actioned any queries judiciously. I would highly recommend her and Ryder and Dutton to other potential sellars.
Sheila · 10 July 2024
★★★★★ 5/5
TrustpilotEverything from start to finish was a…
Everything from start to finish was a smooth transition. Any issues or queries we had was never too big to be resolved. Never needed to constantly ring or email to chase anything up. Highly recommend
Ms · 13 March 2026
★★★★★ 5/5
TrustpilotWould like to thank you to Ella and…
Would like to thank you to Ella and Rachel for great job at 53 Washington Street Accrington. The process of letting the property went really smoothly. Big thank you. Regards.
Fastandfurius · 28 November 2024
★★★★★ 1/5
GoogleAs first-time buyers, we had an extremely frustrating experience with this estate agency. From the start, communication was incredibly poor. We were kept in the dark about important developments, specifically, the sellers pulling out of a property they were interested in. Shockingly, we weren’t even informed until they had already pulled out of a second one! Despite being reassured multiple times that the sellers were committed to moving, this clearly wasn’t the case.
Whenever we called for updates, we were constantly passed around and promised callbacks from the person handling our case, which never happened. We had to chase them repeatedly for even the simplest of updates, and getting a response to an email was nearly impossible. After waiting patiently for six months, the property was eventually taken off the market, leaving us feeling like our time and hopes had been completely wasted.
Overall, the lack of professionalism and communication made this an extremely stressful and disappointing experience. I would not recommend this estate agency to anyone.
Emily · 27 October 2024
★★★★★ 5/5
TrustpilotInformative landlord report
Mustafa Ahmad carried out the 12week landlord inspection for my property. He was thorough and sent a very informative report, with plenty of detailed photos. Only one criticism I have, is that I had to remind the main office myself that the report was overdue, but that isn't a negative towards Mustafa. He gave good, useful advice to the tenant.
Jane · 29 March 2024
Agent replied · 28 October 2024
Thanks for your 5 star review for Mustafa. I am pleased that you were happy with the mid-term report that he provided.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotKept me updated
The Estate Agent dealing with the sale of my late Brother-in-law's house gave me a choice between two Buyers- one being a Landlord and the other a first time buyer.Laura Gittings kept me updated at each stage of the sale process and passed on any Queries I had to the Buyer.
Wyn · 22 October 2023
★★★★★ 5/5
TrustpilotRachael Howard-Cofield was our…
Rachael Howard-Cofield was our application manager and helped us put an offer in on a property in Lancashire whilst we were living in Germany. She was so helpful, quick to reply to emails and understanding stressful relocating a family of 5 back to the UK was! We have moved to the most perfect barn conversion and couldn’t be happier. Many thanks to Rachael for all her help
Naomi · 22 April 2022
★★★★★ 5/5
TrustpilotWe would like to thank Ryder & Dutton…
We would like to thank Ryder & Dutton for helping us to sell our house in Rochdale. We would like to mention Nareen Naheed who regularly kept us updated throughout the selling process. Nareen’s communication skills were excellent and nothing was too much trouble. We would recommend the Rochdale branch of Ryder & Dutton.
Graham · 14 July 2024
Agent replied · 28 October 2024
Thank you, Graham, for the review! It was a pleasure to help you sell your property. Thank you for choosing Ryder & Dutton Kind regardsNaveen
★★★★★ 5/5
TrustpilotHouse Sale
I have just sold my property with Ryder and Dutton in Royton, the team have been brilliant in a very stressful situation, I have been updated throughout the journey and am especially grateful to Michaela and Jade for their support, very professional and knowledgeable, thanks again to the. team, would definitely recommend
Kath · 17 August 2024
Agent replied · 28 October 2024
Thank you for 5* review. Hope you will be very happy in your new home.
★★★★★ 5/5
TrustpilotWe would highly recommend using…
We would highly recommend using Ryder & Dutton when selling your home. From the start of the process right through to the completion, Michaela & Jade were extremely helpful and professional, making our house move as stress free as possible.
Emma · 7 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.