Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery helpful and professional!
I switched to Ryder and Dutton from another estate agent, and my house was sold within 1 week. Everyone has been really helpful from start to finish during what was quite a long process due to the amount of people in the chain, and even provided me updates where my solicitor did not, which made it a much less stressful time. I would definitely use Ryder and Dutton again when selling a property
Daniel · 21 September 2024
Agent replied · 28 October 2024
We are so pleased to hear that you had such a positive experience with us. We appreciate your kind words and are glad that we were able to make what can be a stressful time a little easier for you! - Tony & the Oldham team
★★★★★ 5/5
TrustpilotDeception and Discrepencies!
After feeling as though I had found an estate agent that is professional, understanding and helpful, I've come to find out that has not been the case at all. I was given false information that led me to sign a tenancy agreement under false pretences. Completely disheartened with this entire experience. If/when I am able to fix the predicament they have been left me with in, I would never use them again or recommend to someone. Devastated by this disgusting experience.
Rudo · 20 May 2024
Agent replied · 28 October 2024
Thank you for your review and we are sorry that you are disappointed with the service you have received. As we are already in communication on email I will continue to discuss with you on there.Thanks, Gareth HuntHead of Lettings
★★★★★ 5/5
TrustpilotThe company who keep you updated.
Thanks Jade and Conor for assisting in the sale of the house. This has been tricky as we have not been around to keep checking up on the property. You have gone the extra mile and even when things got tough you carried on dealing with the buyers professionally and encouraging a completion. We would recommend Ryder and Dutton for the sale of a property.
BM · 30 April 2024
★★★★★ 5/5
TrustpilotThe company who keep you updated.
Thanks Jade and Conor for assisting in the sale of the house. This has been tricky as we have not been around to keep checking up on the property. You have gone the extra mile and even when things got tough you carried on dealing with the buyers professionally and encouraging a completion. We would recommend Ryder and Dutton for the sale of a property.
PM · 30 April 2024
★★★★★ 4/5
TrustpilotMoving Experience
Whilst we found the whole experience very stressful, not having done this for over forty years. We were guided and expertly assisted by Geraldine, who called us on a weekly basis to keep us informed and to assist with worries. Also Zoe from the Ashton office who helped and assisted us through the whole process. Thank you Lesley and Alan Morris
Alan · 11 July 2024
★★★★★ 5/5
TrustpilotFantastic experience with Ryder and…
Fantastic experience with Ryder and Dutton estate agents, we bought and sold with them and they were amazing throughout, so supportive, kept us updated at every stage, answered any queries promptly and I would highly recommend them.
Sarah · 8 August 2026
★★★★★ 5/5
GoogleWe recently bought a house that was listed with Ryder and Dutton Middleton. Lisa was very helpful and understanding throughout. She helped us in contacting solicitors and kept in touch throughout the process. Would definitely recommend.
Georgia · 26 February 2024
Agent replied · 23 October 2024
Thanks Georgia, all the best with everything😊 …
★★★★★ 4/5
TrustpilotLeon - very helpful
This was a very stressful period, especially when on the day the move didn't happen. Leon was particularly helpful and reliable in his dealings with me, which made things a little easier, especially when things went wrong.
Minime · 4 February 2024
Agent replied · 28 October 2024
Good Afternoon, Thankyou for your kind words! - Leon 😊
★★★★★ 5/5
TrustpilotAmazing Team
Where shall I startSo I had a rental property I wanted to sellI used Ryder and Dutton as they were the agents I purchased it from and they also have a great knowledge of the areaIt some quite a few trying months to sell due to other parties but all the way through the Ryder and Dutton team were excellent,patient and friendly in particular Catherine SalisburyEven when no progress had been made she still contacted me to reassure me things would be ok and it would eventually get sorted She was nothing short of amazingAlways happy,pleasant but still professionalThankyou Guys
Wayne · 25 April 2023
★★★★★ 5/5
TrustpilotGreat service from beginning to end…
Great service from beginning to end from the sale of my property, James Matthew & Jake was so helpful always keeping me up to date with the progress of my sale.
Angela · 31 May 2024
Agent replied · 28 October 2024
Thank you, Angela! Really appreciate the kind words
★★★★★ 5/5
Trustpilotour purchased was handled by Nancy…
our purchased was handled by Nancy Holden at the oldham branch. excellent negotator and h=kept us informed throughout the purchase. More importantly she was sincere and came across as she really wanted to help, which she did. Thanks Nancy
Annoyed · 18 December 2023
Agent replied · 28 October 2024
Thank you so much for the 5* review! Nancy is a great asset to Ryder & Dutton and we are delighted to hear she helped you with your purchase
★★★★★ 5/5
TrustpilotGreat service
We recently sold our house with R&D and they were very helpful. The online system for organising viewings was very good and was useful to know exactly when people were coming to view the house.Geraldine, Alice and the team were great throughout the process.
Andy · 16 August 2023
Agent replied · 28 October 2024
Thank you for taking the time to provide us with a review, we really appreciate it. Best wishes Geraldine & Alice.
★★★★★ 5/5
TrustpilotRyder & Dutton are great Estate Agents…
Ryder & Dutton are great Estate Agents and have a great sales team in the Middleton office.They are very good at matching the right people to the right property as they did for me.One of their team Robyn helped me through the sale and all the way to completion, she is an excellent sales negotiator. She is professional, understanding and a capable communicator. Thank you R&D team.Phil Price
Philip · 28 November 2024
Agent replied · 22 December 2024
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team in Middleton. We're especially pleased that you found Robyn to be a helpful and capable sales negotiator. We appreciate your business and are glad that we were able to help you find the right property.
★★★★★ 5/5
TrustpilotProfessional from start to finish
Was very pleased with the end result. Our buyer's solicitors were very slow and caused us issues throughout the whole process. I am grateful for the tenacity shown by the Ryder and Dutton team (especially Conor) who without I think our onward purchase would have been jeaopordised and maybe even fallen through. I was kept fully informed by the team throughout which I appreciated. Thanks again to the team.
Tom · 29 January 2024
★★★★★ 5/5
TrustpilotService with a smile, patience and competency
Thank you so much to Lucy Clifford and Kirsten Woodhead for handling my recent application for a tenancy and making what could have been a stressful time, easy and straightforward. Excellent customer service. Everything was dealt with professionally and efficiently. I was kept informed as to what was happening and up-to-date which was important to me. All staff and members of the team I spoke to were always helpful. Many thanks :-)
Karen · 14 November 2023
★★★★★ 5/5
TrustpilotMatt Walsh was great during the selling…
Matt Walsh was great during the selling process of my property. He always kept me up to date with everything and assured that things went smoothly. Thank you for all your help
Chris · 2 May 2024
Agent replied · 28 October 2024
Thanks Chris for your review, It's great to hear Matt kept you up-to date and progressed things smoothly for you. Kind Regards - Team Rawtenstall
★★★★★ 5/5
TrustpilotHouse sale
We have sold our mums house this week and the service from Kia at Ryder & Dutton Holmfirth branch has been second to none. The whole process has been seamless and without any problems and we have been kept fully informed and up to date with the process. We wouldn’t hesitate to use this estate agents again as the need arises and would fully recommend them. Thankyou so much.J and M.
Jean · 4 October 2024
Agent replied · 28 October 2024
Thank you Jean and Marilyn for such a lovely five star review!!
★★★★★ 1/5
TrustpilotGiving one star as trying to buy a…
Giving one star as trying to buy a property is so hard with this agency, they put the house on for asking price let’s say 170.000 and even if u offer around 5,000 more, your offer will get rejected. Offered on a couple of houses with good offers according to the property and property area and still got rejected as if they just don’t want to sell a property to us, will be looking at other agencies then wasting time on this one.
Rathia · 30 April 2024
Agent replied · 28 October 2024
Hi, we are sorry to hear you are dissatisfied with your experience. Please could you send some more details to reviews@ryderdutton.co.uk so we can look into this for you.Thanks,Ryder & Dutton
★★★★★ 5/5
TrustpilotExcellent service from Jade and Michaela!
A huge thank you to Jade and Michaela for supporting me with my first home purchase and keeping me up to speed with the whole process!!
Hasan · 14 August 2024
Agent replied · 28 October 2024
We hope you enjoy your new home. All the best.
★★★★★ 5/5
TrustpilotI moved from North Wales to…
I moved from North Wales to Huddersfield which was not straightforward as my first two buyers pulled out a week before completion, but I am happy to say my third buyer saw it through to the end. It was an extremely stressful time but Nichola and all the team at Ryder & Dutton, and most importantly their clients stayed the course with me and I have now been in my new home for the past two weeks and I couldn't be happier. Many thanks again for all the help from the whole team.
Kathleen · 26 April 2024
Agent replied · 28 October 2024
Thank you so much Kath for your review. We are so glad that you are settled in and are enjoying your new home and the lovely Colne Valley. The Slaithwaite team
★★★★★ 5/5
TrustpilotGrace Bleasedale from the Blackburn/…
Grace Bleasedale from the Blackburn/ Preston office quickly introduced herself as having an oversight/ support role for my purchase. Over several weeks she was responsive to my queries and also sent regular updates in how things were progressing. This was all much appreciated.
Philip · 19 June 2026
★★★★★ 5/5
TrustpilotBrilliant customer service
Sold my house last week and Megan was brilliant, kept me up to date regularly and answered any queries promptly. Couldn’t have asked for a better customer service!
Syma · 9 July 2024
Agent replied · 28 October 2024
Thanks Syma, please don't hesitate to contact us if you need anything in the future! - Megan
★★★★★ 1/5
TrustpilotNot a great experience
Not a great experience. Falsified feedback from a viewing that did not happen: I was asked to show viewer around as R&D not available. However, viewer did not show up. R&D provided me with feedback for a visit which clearly did not take place.At another viewing, R&D arranged accompanied viewing. The agent had not been to my property before, was not familiar with the property and went to the wrong property at the appointment time. Luckily, I was still in the local area and was able to return to the house to show the viewers around. After several frantic phone calls, R&D eventually showed up just as the viewers were leaving.These viewers went on to purchase the property. Had I not been nearby to show them around, I could have potentially lost the sale.On the whole, a very stressful process.
MsM · 22 April 2024
Agent replied · 28 October 2024
Dear Michelle,Thank you for your time when we spoke earlier today.As explained when we spoke, we would never falsify a viewing appointment and I hope I have clarified what appears to have happened with the viewer in this situation. However, I do accept that other aspects of the service you received from us should have been better and we apologise that the service you received was not always of the high standard we aim for.Kind regards,Jake RowsonSales DirectorRyder & Dutton
★★★★★ 5/5
GoogleI just want to say a massive thank you to Lisa Royle from the Middleton branch. She has made this whole process so easy for me considering I’m a first time buyer. She’s always checking up on me always replies back to me email and call. Thank you so much Lisa!! :)
Abdus · 24 October 2022
Agent replied · 23 October 2024
Thanks Abdus! Enjoy your first home
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