Trusted Agent profile · Rochdale
★★★★★
2,471 reviews across 2 platforms
33 Middleton Gardens, Middleton, Manchester, M24 1AB, Rochdale, M24 1AB
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 33 Middleton Gardens, is rated 4.8 out of 5 across 2,471 reviews on two platforms, including 331 Google reviews rated 4.8.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Experience.
We dealt with Rachael Hilton & Sarah Rogers who we found to be very helpful, they kept us informed and communicated well every step of the way.
Thank you very much for your 5 Star review for Rachael and Sarah. We strive ourselves on providing great customer service, we are pleased that you received that from them both.Many ThanksGemma HornApplications Team Leader
4/5
TrustpilotRyder & Dutton
Ryder & Dutton has kept us up to date throughout the move and have explained the different stages of moving house. Our account advisor, Geraldine Marsden was always friendly and positive and was available to support us with any enquires that we had.
Hi Richard, thank you for your review. I'm delighted to hear you were pleased with the service offered by Geraldine. I will ensure she is updated on your feedback and all the best for the future. Alex - Ryder & Dutton Uppermill.
5/5
TrustpilotGreat service
I have recently bought a house, Ryder & Dutton was the estate agents. I dealt with Nancy Holden who was always very professional, approachable and she kept us informed. Nancy always returned my calls and ensured we were kept up to date. A great service with a friendly manner
Thank you for the review Paula, great to hear you were pleased with Nancy who was your sales progressor. Enjoy your new home! - Tony & the team at Oldham branch
5/5
GoogleUnfortunately Ryders were not my first choice due to location I was living in - and boy do I regret that. Previous real estates were everything Ryders are not. Over there I had to wait weeks for returning the call or had to wait days for a viewing confirmation... But enough with them (NPE by the way), lets talk about Ryders! My main point of contact was Claudette and veiwing were done by Ashleigh and Amber - both of them were alway puncutal, patient and very orientated about property we were in (again unlike other estates;). As timing was crucial to us, Ryders were arranging 3 viewing per day on every other day around our 9-5 jobs, and only sending us emails with properties that were very close to out criteria. I'd say their accuracy was 9 out of 10. Claudette was amazing, to be honest she went above and beyond. She kept me in the loop with all correspondence, from chassing broker to chassing solicitors (vendors and mine). Quickly replied to any questions I had for a vendor. I have rang her on few occasions and only once she was unable to answer my call but it was returned within next 15 minutes (not like NPE - week if you are lucky). If I am correct I took us 3 weeks before we have found property and placed an offer and had quite few viewings. From buyers perspective, I can strongly recommend Ryder & Dutton and above staff of their Middleton branch. In my opinion with their customers service they are in Major league and you will definately feel taken care of.
5/5
GoogleMe and my partner bought our first home using R&D. ALEX KENDRICK was absolutely faultless, he was always available to answer any questions we had and there were many since it's our first time buying. We spoke with a few other estate agents from various other businesses but none were as welcoming and friendly as Alex. Alex responded quickly and was always polite and considerate. He is a credit to the team at Middleton, and now we're happier than ever. We truly can not thank him enough for all the help, effort and time he gave to us. There were many struggles due to the seller but Alex stayed with us and kept us calm and in good spirits through some bad times. Thankfully it went well in the end. Thanks to him we will be recommending Ryder and Dutton to any of our friends or family that want to buy or sell property.
5/5
GoogleLisa Royle was a massive help in the sale of my property that went on for 10 months, by not fault of hers ( changing market). Communicate was excellent and was easy to trust what was said would and did get done. He patience and perseverance was exemplary. If I had to sell or buy a property again I wouldn’t hesitate. When Lisa was on holiday, my property was handed over to Arran who also has great skills. Many thanks
5/5
GoogleWorked with Lisa Royale at Ryder & Dutton and would definitely recommend them if you want an estate agent who puts you first during the whole process. Very easy to get hold of and would keep me updated the whole way through. I thought selling a house would be daunting so to have the support of Lisa and the Team from the very first phone call was a massive bonus and I would look to use Ryder & Dutton in the future!
5/5
GoogleI would highly recommend Ryder&Dutton for any first time buyer, as a first time buyer myself purchasing my first home from them as been really easy and less stressful, Claudette Cole from the Middleton office as been great professional, beginning to end Claudette Cole was just so helpful and encouraging, regular reassurance that it was going well gave me quite a lot of confidence that the sale wouldn't fall through as it was completed within 2 month. Excellent communication via email and calls . Thanks Claudette.
5/5
GoogleWant to say a big thank you to Laura and all the team at Ryder & Dutton Middleton. Following a quick sale, there were probate issues to deal with. Laura managed our buyer's expectations and the whole process professionally and with extreme patience and a smile. Their communication with our solicitor (recommended by Ryder & Dutton) was always seamless, I never had to chase any information exchange between them. I was always informed by e mail about viewings and their outcomes and as our property was empty they provided a weekly security check. We have used a number of estate agents in recent years, Ryder & Dutton have provided by far the best service.
5/5
GoogleCompliment for Ms. Claudette Cole for bringing me this wonderful client journey! I’m a first time property buyer in the UK and love to share with you my recent encounter with property expert Miss. Claudette Cole@ Ryder & Dutton who has been helping me to buy this lovely property. From time management and communication standpoint, Claudette is amazing and definitely very reliable, she replies all my inquiries very efficiently, never a second email / nor call needed to urge for an update. I would highly recommend for any future property buyers or sellers to get in touch with Claudette, as you can ensure your request is in her good hands. Once again Claudette, thank you so much for your prompt, professional and detail follow up and follow through this buying process. Cheers!
5/5
GoogleAs First Time Buyers, navigating the current housing market is no easy feat. Contacting Estate Agents and enquiring about properties is not always a pleasant experience. However, with Ryder & Dutton it is a different experience; truly a top-tier service which we had to recommend. We would personally like to thank Claudette Cole, the Sales Negotiator at the Middleton Branch. Right from the outset, Claudette has been reliable, efficient and approachable from answering our many questions to providing reassurance when progression of the sale was slowing. She has been a constant source of contact and intermediate between the Sellers; and even at points communicating with the Seller’s Solicitors to keep the process moving forward. We are still in awe that we are Homeowners but we are beyond grateful and acknowledge that it wouldn’t be possible without such a proficient service. Thank you Ryder & Dutton. Thank you Claudette. The 5-Star rating is without question!
5/5
GoogleThank you to all the team at Ryder & Dutton in Middleton in helping us to sell our property. Their knowledge, expertise and efficiency were second to none, and knowing we had Elizabeth Powell at the end of the phone to guide us through the whole process was a great comfort. Thanks again.
Thanks Nick!
5/5
Trustpilot2 OF THE BEST....EVER.
No joke. Sarah Plaatsman and Gemma Horn were brilliant. Not just in what they did for us...but who they WERE. Genuine. Friendly...and blimey. Knew their STUFF. Renting or selling a house?CALL THEM...
Thank you for your lovely 5 Star review we are pleased that you have been happy with both Sarah & Gemma's service.
5/5
TrustpilotVery many thanks to Ryder & Dutton for…
Very many thanks to Ryder & Dutton for their help and support over many years renting out our property in Mossley. Special thanks to Wendy Robertson who has been a huge help recently organising contractors for clearing and cleaning of our apartment prior to it going on the market with the sales team. Thank you Wendy for keeping in touch constantly and easing the process for us.
5/5
TrustpilotVery pleased the house sale has gone…
Very pleased the house sale has gone through. Geraldine Marsden kept me updated and spoke to me every week to give updates on where we was with the sale of the house. She was very helpful and would always answer any questions I had throughout this stressful process. I cannot thank her enough the end of the sale ran very smoothly. Julie Glennon
5/5
TrustpilotWe’ve just bought a house through Ryder…
We’ve just bought a house through Ryder & Dutton Middleton, and our Sales Negotiator was Elizabeth. She has gone above and beyond from start to finish, and was very helpful. A real asset to Ryder & Dutton. Thank you Elizabeth.
Thank you both for the lovely review from Elizabeth and all the Team at Middleton Ryder and Dutton we hope you will be very happy in your new home.
5/5
TrustpilotExcellent service
Our Ryder and Dutton contact Matt Walsh was superb through the process of selling our house. Always personable and prompt in returning our calls and emails. He often went the extra mile too to help us and viewers too.
Thank you very much for your lovely review on Matt's service.
5/5
TrustpilotCustomer service
HiFrom the initial contact on the viewing day to the date of completion.. all I can say excellent guidance and advice throughout the process.Thank you Mohammed
We truly appreciate your kind words and feedback. It's wonderful to hear that you had a positive experience from start to finish.
5/5
TrustpilotExcellent service by Ryder & Dutton
I live oversees and Ryder & Dutton is managing my property in the UK. I am extremely happy with their services. I always get periodical reports in time. They not only help me in maintaining my property but also managing tenant in a very professionally way. Recently my interaction with Lucy Clifford and Freya Mostyn was very pleasant. Both were very professional and helpful.
5/5
GoogleWe worked with Lisa Royle to purchase our dream home and she was beyond amazing. Lisa would respond immediately to emails, she would spot delays and sort them out as soon as she can. She was on the ball and helped us make sure the sale went through smoothly and at a decent time! We had nothing but good experiences working with Lisa!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Hajra , its exciting times for you both and we wish you all the best and look forward to meeting you. Good Luck from Lisa and the team at Middleton
5/5
TrustpilotAmy Heaton was wonderful with our…
Amy Heaton was wonderful with our purchase, she was constantly checking in with us and the solicitors. Best experience I've had with an estate agent.
Thank you for your kind words. We are delighted to hear that you had a positive experience with Amy. We value your feedback and will share it with the team!
5/5
TrustpilotAda Grundy @ Ryder and Dutton
Ada Grundy dealt with our sale. All questions, however odd, were dealt with professionally, friendly and in a timely manner. Ada gave good advice when asked. I wouldn’t hesitate to recommend her as part of your sales process
5/5
TrustpilotVery positive experience from initial…
Very positive experience from initial valuation to sale completion. In particular, my move manager/sales coordinator Geraldine was extremely helpful in keeping everyone informed throughout the whole sales process.Thanks
Thank you for your kind words! We're delighted to hear you had a positive experience and that you found your sales co-ordinator Geraldine so helpful! - Tony & the Oldham team
5/5
TrustpilotMillie was brilliant
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