Trusted Agent profile · Rochdale
★★★★★
785 reviews across 2 platforms
56-58 Long Street, Middleton, Manchester, M24 6UQ, Rochdale, M24 6UQ
Hunters's office in Rochdale, at 56-58 Long Street, is rated 2.9 out of 5 across 785 reviews on two platforms, including 172 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
Tell us what you need and we'll put you in touch. Hunters North Manchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rochdale.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
5/5
GooglePaul and his team did a spot of job of selling my house. Very professional and always kept me updated. Highly recommend to anyone looking to sell or buy. Thanks all.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review Paul, we were so pleased to help you with this sale.
5/5
TrustpilotExcellant help,to somebody as thick as…
Excellant help,to somebody as thick as me. Been very ill but they went out of there way to help,ESPECIALLY BETH EXCELLANT FROM CRAIG
1/5
TrustpilotDo not use this estate agent
Would not recommend renting through Hunters - no communication, follow up or empathy from anyone here. Day one moved in- Leak all over the living area from a disconnected pipe that hadn’t been checked. Raised floorboards and bloomed worktop- No broadband access- No bins- Vent not fitted correctly in the bathroom(All reported no follow up from Hunters)1 month later - Still no broadband, bins arrive. Had to purchase expensive WiFi dongle in 12 month contract and unable to use electric car charger. - Phone line attachment broken and reported via Opeanreach -Had to chase Hunters for any action to be taken for the wifi for the whole apartment block2 months later- (Some) flats connected to broadband still some flats without wifi - low speed if usable- Our apartment was flooded with sewage water into the bathroom. - £150 to replace damaged bathroom goods - Pipes overflowing and all toilet/shower/sinks/washing machine and dishwasher unusable for 3 days- 3 days OFF work to facilitate fixing issues- Front door lock unstable logged 23rd July no follow up- Vent still hanging down in bathroom3 months in- Storage room ripped up from last month and no follow up from blocked pipes. Waiting to be flooded out- Stinks of sewage- No communication in over 3 weeks Do not care about welfare/lack of customer service. Shocking. I never write negative reviews and genuinely give people a bit of slack but this has been the worst I have experienced.
5/5
GoogleWe had a really pleasant experience dealing with Hunters from start to finish. Joanne was brilliant & amazing customer service. Thanks guys :)PositiveResponsiveness, Quality, Professionalism, Value
Hi Jamie, Thanks for your review - we were happy to work with you and wish you the best of luck in your new home.
5/5
GoogleNicole was amazing! The house purchase would not have happened without her. I appreciate everything she did to help me buy my first home! Thank you!
Hi Rebecca, Thank You so much for such a great review, we were happy to help. Good Luck in your new home.
5/5
GoogleGreat service from the beginning! A special mention to Nicole who definitely went above and beyond in her job, her support and dedication was amazing
Thank you so much for your terrific review - it was an absolute pleasure to work with you and Good Luck!
5/5
GoogleAmazing customer service! Nicole and the team were so helpful with helping me buy my first house. Definitely recommend Hunters if you're looking to move.PositiveQuality
Hi Angela, Thank You for your review, we are so happy to have helped you with your purchase and wish you all the best for your new home.
5/5
TrustpilotWe had the agent Beth Allan
We had the agent Beth Allan. She was so lovely and helped with our move. Very helpful and made everything less stressful. Any enquires I had she was always there to help!
1/5
TrustpilotINCOMPETENT
Hunters listed a rental property two days ago and I had contacted them making an enquiry an hour after it was posted. No response. so I went online and found a book a viewing form and completed it. No response. The next day I emailed asking further about the property. No response. Today no call or no email, no response. So I call up and I am informed that they are fully booked for viewings and they probably wont do another one. Absolutely no communication. Zero customer service.An entirely incompetent estate agents. I had to drag the information out of them and at no stage was I contacted. The entirety of their reviews for 2024 details their utter incapability.
5/5
TrustpilotHunters Estate Agent review
Amazing service from start to finish .A special mention to Della who went above and beyond what was expected, Della's communication was fantastic even on her days off she would chase information and update us. Della was instrumental in the completion date and kept the chain together. We'd of been lost without her. Thanks Della. Highly recommend.
5/5
GoogleAll was quick and smooth. Staff very professional and helpful. Specially Nicole Coombes she keeping us updated and help in all issue. Service was excellent from all staff involved.PositiveResponsiveness, Quality, Professionalism, Value
Hi Mags, Thank you for such a great review; we were so happy to be able to sell your property so quickly. Good luck in your new home
1/5
TrustpilotNot recommend at all
Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid
5/5
GoogleHunters have been really helpful during the whole process of renting our first home. Joanne easily explained everything we needed to know throughout and kept us up to date with everything at all times. Everyone from hunters have been so nice and made us feel comfortable and reassured from the start. I would highly recommend this letting agency to anyone.
Hi Shannon, thank you so much for your lovely words and we wish you all the best for the future.
5/5
GoogleGreat service from all the team at Hunters!
Thanks for the review Claire!
1/5
TrustpilotAppalling customer service from the…
Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.
5/5
GoogleSold and purchased through Hunters. Paul and his team are professional but human. Kept me in the loop and went above and beyond for me. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
HI Angela, Thank You for your lovely review! We are so happy we could help you achieve your sale and onward purchase and we hope you are very happy in your new home.
5/5
TrustpilotI have dealt with Janet Tretton at the…
I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly
5/5
GoogleAs soon as Nicky came to value a property I needed to sell I felt at ease. She had a very friendly but professional manner which carried on throughout the sale from herself plus other members of staff I dealt with, Nicole also Joanne and Paul. I was informed on everything from start to finish. I would not hesitate to use them again and would always recommend them. First class service.
Hi Deborah, Thank You so much for your terrific review - we were so happy to be able to help you with your sale. We will be sure to pass on your comments to the team!
5/5
TrustpilotHunters Northenden branch
Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.
5/5
TrustpilotI have been with M&M property since…
I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani
1/5
TrustpilotHunters is a joke
I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.
5/5
GoogleBuying a house is one of the most stressful things I've ever done, from dealing with multiple people, overlapping information and long wait times the only relief comes in the form of Paul and Nicki who helped up along letting us what was happening and always got back very quickly to questions nobody else would give you answers to without them this process would be considerably harder. Thank you very much Mike and VanessaPositiveResponsiveness, Quality, Professionalism, Value
Hi Mike, Thank You so much for such a great review - we are delighted we were able to help you with the purchase of your house. We hope you are very happy in your new home for many years.
1/5
TrustpilotPut things in place so the eldely…
LUDLUM HOUSE 1 ROOM £ 140 A WEEK ....Put things in place so the eldely residents can enjoy there life there change him That runs it he is useless never there gettjng paid too siy on his fat arse the cleaner well thats a waate of time
5/5
GoogleThe service from Hunters during our first property purchase has been incredible. We were both supported at every step of the way by Nicole, and she did everything in her power to help move things along. Couldn’t have asked for a better estate agent and has made this a much more enjoyable experience. Thank you for everything.
How lovely, thanks so much Ellie. It was a pleasure and we wish you all the best for the future in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Rochdale won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Tell us what you need and we'll put you in touch. Hunters North Manchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rochdale.
